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MG 375 Production and Operations Management
McGregor, Neal L.


PARK UNIVERSITY

MISSION STATEMENT
The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

VISION STATEMENT
Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course Symbol And Number: MG375

Course Descriptor:

Course Title: PRODUCTION & OPERATIONS MANAGEMENT:

Instructor: Neal McGregor, Senior Instructor
Pager Number: 816 458 0402; Home Phone: 816 224 4833; e-mail: scotsman@toto.net

Term Dates: 06/06/05 to 07/31/05

Class Session Day:

Class Session Time: 5:30PM. to 9:50 PM. Expect to be in class until 9:50 PM.

Credit Hours: 3

Course Text: Chase, R., Jacobs, F., & Aquilano, N. (2004). Operations management for competitive advantage. 10th ed. San Francisco: McGraw-Hill/Irwin.

Course Description: Study of the design, planning and operations and control of manufacturing processes, material management, inventory quality control systems, work measurement and production standards.

Prerequisites: MA120, FI360, MG 352 or equivalents. 3:0:3 (From catalog 2005-2006)

Facilitator’s Educational Philosophy:

The facilitator’s educational philosophy is one of interactiveness based on lectures, readings, quizzes, dialogues, examinations, Internet, videos, web sites and writings. The facilitator will engage each learner in what is referred to as disputatious learning to encourage the lively exploration of ideas, issues and contradictions.



Course Objectives:
By the end of the course, students should be able to understand and explain the following concepts and models related to production and operations management.

1. Define the term “operations management.”
2. List four types of focus dimensions used in operations management.
3. List three ways to develop new products.
4. List three types of processes.
5. Define the term “service” in relation to operation management.
6. Explain the use or purpose for business process reengineering.
7. Describe the cycle of product quality.
8. Explain the term “material requirements planning” (MRP).

Course Assessment:

Chapter Quiz:

At the end of each course session, a quiz will be given that covers each of the chapters assigned for the class session.

Project:

Each student will be required to generate a product operation project during the term. There will be a segment of the project due at each class meeting, with a formal written document of the total project due at the last class meeting. Details of the project will be discussed with the instructor and student.

Current Issues:

Each student will make a short written synopsis of a current news item that is germane to the class discussions or course material. Students may be asked to give their report during the class session.

Class Participation:

There is an expectation that students will contribute to class discussions. As earlier stated the chapter content will shape the class discussions. Without participating in class discussions, it will be impossible to earn an A for the course. Participation is expected in current issues, class discussion, and term paper presentation.

Grading Plan:

The total grade for the course will be assessed on the following basis. The grades issued will consist of points of all graded categories as follows:

Per cent of Category Points toward Grade Categories
Grade Grade 45 % Projects 45
15 % Chapter Quiz’s 15
30 % Class Participation 30
10 % Current Issue Reports 10 ______ ___ 100 % 100
100 - 90 = A
80 - 89 = B
70 - 79 = C
60 - 69 = D
Below 60 = F

Make-up Work:

Any class session that is missed will require a make-up assignment. This assignment for that class period missed is due at the beginning of the next class period.

Late Submission of Course Material:

All work must be handed in at the end of the class session when it is due. Any work that is late will receive a grade reduced by 25% per week.

Classroom Rules Of Conduct:

The expectation of the classroom being conducive to learning is valid. Therefore, students are asked to engage the course text and material in a serious manner. All outside distractions are to be eliminated if possible, and held to a minimum if not. Cell phones, pagers, and other electronic devices should be set on silent modes of operation. No phone conversations are to be conducted during class sessions in the classroom.
There is to be an atmosphere of academic freedom in the classroom. All students are expected to conduct their selves in a manner that encourages the opinions of others when expressed as a response to course issues. Issues of race, religion, ethnicity, politics, gender orientation, and other social considerations may be topics for academic discussion, however no discrimination will be tolerated.

Disability Guidelines:

Park University is committed to meeting the needs of all learners that meet the criteria for special assistance. These guidelines are designed to supply directions to learners concerning the information necessary to accomplish this goal. It is Park University’s policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act of 1990, regarding learners with disabilities and, to the extent of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University’s policies and procedures related to disability can be found on the Park University web page: www.park.edu/disability.

Course Topic/Date/Assignment:

Session 1 Expectations - Grading - Introduction to Course and Lecture
Lecture: Chapter 1: Operations Strategy and Managing Change
Quiz

Session 2 Chapters 2 & 3: Operations Strategy and Managing Change
Current Issues
Class Discussion—Quiz—Project Assignment

Session 3 Chapters 4, 5, & 7: Product Design and Process Selection
Current Issues
Class Discussion—Quiz—Project Assignment

Session 4 Chapters 6 & 7: Product Design and Process Selection
Current Issues
Class Discussion—Quiz—Project Assignment

Session 5 Chapters 9, 10, & 11: Supply Chain Design
Current Issues
Class Discussion—Quiz—Project Assignment

Session 6 Chapters 12, 13, & 14: Planning and Controlling the Supply Chain
Current Issue
Class Discussion—Quiz—Project Assignment

Session 7 Chapters 13 & 14: Planning and Controlling the Supply Chain
Current Issues
Class Discussion—Quiz—Project Assignment

Session 8 Chapters 16 & 17: Planning and Controlling the Supply Chain
Current Issues
Class Discussion—Quiz—Project Report


Academic Honesty:

Academic Honesty is required of all members of a learning community. Hence, Park will not tolerate cheating or plagiarism on tests, examinations, papers, or other course assignments. Learners who engage in such dishonesty may be given failing grades or expelled from Park.

Plagiarism:

Plagiarism —the appropriation or imitation of the language or ideas of another person and presenting them as one’s original work—sometimes occurs through carelessness or ignorance. Learners who are uncertain about proper documentation of sources should consult their facilitator.
To prevent misunderstanding and error related to the documentation of the projects, it is important that APA format is used for the papers. It is important that all students know this format and that assumptions not be made that other formats will do. In addition, it is best not to cite large blocks of data in the paper. Rather, it is best to paraphrase and document the information. Large blocks citations of information do not demonstrate the ability of student to research, understand, and explain the information or the subject.
At the end of each paper, the following notice to readers of the paper must be attached. This notice is to acknowledge that the student is responsible for all work on the paper.


I have researched and written this project in accordance with the policies of Park University and the requirements of the course as described in the course syllabus. I have not plagiarized, contracted this paper to be written by another, copied or reproduced any or all parts of the paper.

Student’s Name:

Date:

Signature: ______________________________________________


Contact with the Instructor:
Students should feel free to contact the instructor with concerns about the course work or material. Calls from students are welcome. The best possibility to contact me is by page. Return of calls may require some tolerance by the student. Schedules often conflict, but I will do my best to return calls as soon as possible. Messages left at the college office are often not received until just before class time. E-mails are welcome.
In most case, I will be at the school before the class sessions begin and I will be available for consultation. I intend to stay after each session to assist groups or students with their concerns. You will need to initiate contacts.

Class Sessions:

The class sessions may consist of discussions of text materials, reports, discussions of handout material, videotape presentations and lectures. Each class session will engage the format of presentation and activities that best suits the academic material of the session. Class will start on time unless there is a problem beyond my control. If for some reason I am unable to keep a scheduled class session an attempt will be made to contact students.

Attendance:

Attendance is expected, and missed sessions will require special make-up assignments. Facilitators are required to keep attendance records and report absences. The facilitator may excuse absences for cogent reasons, but missed work must be made up within the semester/term of enrollment. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the learner will be administratively withdrawn, resulting in a grade of “F”. An Incomplete grade will not be issued to learners who have unexcused or excessive absences recorded for a course. Learners receiving Military Tuition Assistance (TA) or Veterans Administration (VA) educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the learner. Reports of a F grade (attendance or academic) resulting from excessive absence for learners receiving financial assistance from agencies not mentioned above will be reported to the appropriate agency.

LEARNING AGREEMENT
Student Copy

This is a formal agreement between the student and the instructor of MG 375, PRODUCTION & OPERATIONS MANAGEMENT. Its purpose is to clarify the expectations of the instructor and the students for the course. Read and initial each statement. If there is any part of this agreement that you do not understand, please contact the instructor.

I have received a copy of the course syllabus. ______

I have read the syllabus. ______

I understand how my grade will be determined for this course. ______

I realize that my participation is required in this course and that if I miss more than two (2)
sessions, I will be dropped from the course. ______

I understand that if I miss a class I am required to turn in make-up work for that class period or I will forfeit my grade for that period. Make-up work is due at the beginning of the next class period that I attend. ______

I expect to learn about production and operation management and have the right to a quality educational setting, conducive to learning, and free of prejudice or harassment. ______

I expect and commit to learn the following basic objectives of the course. ______

1. Define the term “operations management.”
2. List four types of focus dimensions used in operations management.
3. List three ways to develop new products.
4. List three types of processes.
5. Define the term “service” in relation to operation management.
6. Explain the use or purpose for business process reengineering.
7. Describe the cycle of product quality.
8. Explain the term “material requirements planning” (MRP).


Date: ____________

Signature of Student: ________________________


LEARNING AGREEMENT and REGISTRATION FORM
Instructor Copy

This is a formal agreement between the student and the instructor of MG 375, PRODUCTION & OPERATIONS MANAGEMENT. Its purpose is to clarify the expectations of the instructor and the students for the course. Read and initial each statement. If there is any part of this agreement that you do not understand, please contact the instructor.

I have received a copy of the course syllabus. ______

I have read the syllabus. ______

I understand how my grade will be determined for this course. ______

I realize that my participation is required in this course and that if I miss more than two (2)sessions, I will be dropped from the course. ______

I understand that if I miss a class I am required to turn in make-up work for that class period or I will forfeit my grade for that period. Make-up work is due at the beginning of the next class period that I attend. ______

I expect to learn about production and operation management and have the right to a quality educational setting, conducive to learning, and free of prejudice or harassment. ______

I expect and commit to learn the following basic objectives of the course. ______

1. Define the term “operations management.”
2. List four types of focus dimensions used in operations management.
3. List three ways to develop new products.
4. List three types of processes.
5. Define the term “service” in relation to operation management.
6. Explain the use or purpose for business process reengineering.
7. Describe the cycle of product quality.
8. Explain the term “material requirements planning” (MRP).


Date: ____________
Signature of Student: ________________________

­­
Student Registration

PLEASE PRINT the following information:

Name (nickname if you prefer a nickname be used)
______________________________________________
(Address during school term)
Street: _________________________ City and State: _________ Phone: ( ) ____________
Work Place:___________________________ Business hours:_______________
General description of your work: _____________________________________
Phone: ( ) _________________ Do you receive calls at work? Yes ___ No ___
E-mail: Print exactly as the address needed to be used _________________________________________
Student Status:
Are you completing a degree? Yes ___ No ___
What is your area of your major? ________________________________
What is your grade average? __________
What grade might you work for in this course? _________
If you know you must miss a class session(s), please give dates.

Special needs, schedule difficulties, or other matters:



(Use back of sheet if more room is needed.)