CA301 Interpersonal Communication II

for U1J 2006

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


CA 301 Interpersonal Communication II


U1J 2006 PV


Noe, J. Mark


Associate Dean, College of Liberal Arts and Sciences, Professor of Communication Arts

Office Location

Copley Hall, Room 203

Office Hours

Monday - Friday, 8:00 a.m. - 4:30 p.m.

Daytime Phone

(816) 584-6320

Other Phone

Laure Christensen, Administrative Assistant - (816) 584-6263


Semester Dates

June 3 - July 30, 2006

Class Days


Class Time

5:30 - 9:50 PM


CA 104

Credit Hours


Stewart, John.  Bridges Not Walls. 9th Edition.  New York:  McGraw-Hill, 2002.

Textbooks can be purchased though the MBS bookstore

Textbooks can be purchased though the Parkville Bookstore

Course Description:
A study of the nature of and problems in communication.  Areas of study include: mental process in communication, perception, content, amount of communication, interpersonal and task behaviors, norms, conflict, creativity, touch, distance, time usage, manipulation of environment, intervention, attitude change and opinions, and how communication fosters attraction, productivity and leadership.  The course focuses on the development of a framework for analyzing the various approaches to interpersonal communication.  Pre-requisite: CA 104

Educational Philosophy:
Colleges and universities are not designed to be vocational schools.  Unlike trade schools that prepare students for a specific career (e.g. auto repair, hair dressing), the four-year college/university is dedicated to educating citizens for social, political, and economic life.  Some classes that may not be perceived as “relevant” (i.e., direct application to a career) are relevant to the future of the student as an effective member of society.  If the sole emphasis is on “getting a job,” the immediate goal may threaten the broader issue of what jobs might exist in the future.  A person who is narrowly trained to do a job today may be out of a job tomorrow.  Over specialization may result in the specialty becoming obsolete in the long run.  The Communication Theory and Human Relations graduate is prepared not only for entry-level jobs, but also has the skills sought for middle management positions.  Jobs in human resources, training and development, staff development, public relations, sales, or management are potential career choices.  Others may choose to pursue additional study in graduate schools.

Learning Outcomes:
  Core Learning Outcomes

  1. Upon successful completion of this course the student should be able to:
  2. Define communication and interpersonal communication and differentiate them from other related terms.
  3. Understand the general nature of theory and its place in the study of interpersonal communication.
  4. Compare and contrast various approaches to studying interpersonal communication.
  5. Explain how we define ourselves as communicators.
  6. Create a model of relational development and dissolution.
  7. Illustrate how verbal and nonverbal communication affects relationships.
  8. Evaluate different communication strategies for relational maintenance and repair.
  9. Explain the influence of the social context on relationships.
  10. Evaluate perception's influence on interpersonal communication.
  11. Explain the role of listening and self-disclosure on relationships.
  12. Evaluate the different strategies for dealing with conflict.
  13. Explain barriers to communication and how to overcome them.

Core Assessment:

  The core assessment for CA301 Interpersonal
II will be a portfolio which

Includes a
variety of student assignments designed to show student mastery of at least
eight (75 percent) of the core learning objectives for the course. 

Includes an
eight to ten-page research based paper that utilizes a minimum of eight

Includes at
least one assignment that requires students to analyze the communication in a
relationship (a case study of real or simulated interpersonal communication).

Includes at
least one assignment that illustrates student understanding of intercultural
differences in values and communication and how that affects relationships.

Includes at
least one assignment assessing their own communication strengths and weaknesses
and develop action plans to improve weak areas.

Includes tests
to illustrate kn
owledge of the philosophical roots of communication and the history of
the field.

Must not be
assembled before the last quarter of the course although it may contain work
done as the semester progress, such as journals.

activities associated with the ability to think critically and communicate

Must be
transmitted to the instructor in electronic form.

Class Assessment:
Assessment will be based on attendance, participation, examinations, and papers.

Midterm Exam        100 points
Final Exam 100 points
Reaction Paper (Minority Group Experience)  30 points
Communication Perspective  30 points
Discussion Leader  30 points
Participation and Attendance  10 points
         TOTAL 300 points
A numerical grade will be given for each assignment.  Final grades will be determined according to the following scale:
300 - 270 = A
269 - 240 = B
239 - 210 = C
209 - 180 = D
Below 180 = F

If you have any questions concerning a particular grade, you should stop in and see me or request a conference.
In addition, any student who misses two classes, regardless of whether or not the absence is excused, will be administratively withdrawn.  

Late Submission of Course Materials:
Deadlines must be met on time.  No assignment will be accepted late without an excuse.

Classroom Rules of Conduct:
Reaction Papers:  Reaction papers must be typewritten.  Your work should reflect college-level standards (rise to your level of competence).  Paper should be good bond (no onion skin) and 8 ½ x 11.  Any paper found to be plagiarized will receive a zero and may not be rewritten.

Extra Credit:  No extra credit work will be assigned or accepted.

Examinations:  Examinations may include any or all of the following: multiple choice, matching, short identification or definition, fill-in-the-blank, true/false, and short essay questions.  One class period will be allotted for exams.  Students arriving late will not be allowed to work longer than the designated period.  The final exam is not comprehensive in nature.  You are responsible for lecture information not included in your textbooks.

Conferences:  You are welcome to drop by my office to discuss papers or other concerns.  I am willing to read early drafts of your papers if you want my opinion.





June 6, 2006

Instructional policies, course specs.
Introduction exercise.
Introduction to interpersonal communication: Ancestral terms, models, and methatheory.
Interpersonal communication as social action: Freud.
Minority group experience assigned.


June 13, 2006

Read Stewart, Chapters 1 & 2, Introduction to Interpersonal Communication.
Symbolic Interactionism: Mead.
A psychiatric approach to interpersonal relations: Harry Stack Sullivan.
Communication Perspective assigned.


June 20, 2006

Read Chapter 5, Understanding and Listening and
Chapter 6, Engaging Others.
Attitude, attribution, and attraction theories: Heider et al.
Perception theory: R. D. Laing.
Review for Midterm Exam


June 27, 2006

Read Chapters 13, 14, 15 & 16, Approaches in Interpersonal Communication (Christensen, Rogers, Palmer & Buber)
Read Chapter 3, Defining Ourselves as Communicators.
Social exchange theories: Thibaut & Kelley et al.
Kenneth Burke, Burkology.


July 4, 2006

Midterm Exam: Stewart (Chapters 1, 2, 3, 5, 6, 13, 14, 15, 16) and additional materials.
Read Chapter 9, Recognizing Communication Walls.
Communication as a Rules-based System: Pearce and Cronen.


July 11, 2006

Read Chapter 10, Turning Walls into Bridges and
Chapter 12, Promoting Dialogue.
The Structure of Conversation: Grice, Lakoff, and Nofsinger.
Nonverbal communication: Knapp
Communication and the double bind: Bateson, Jackson, Haley, and Weakland.
Midterm exam returned.
Reaction Paper due.


July 18, 2006

Read Chapter 11, Bridging Cultural Differences.
Relational Communication: Millar and Rogers.
Communication episodes: Goffman
Perspective Paper due.


July 25, 2006

Final Exam: Stewart (Chapters 9, 10, 11, 12 and additional materials)
Presentation of interpersonal communication perspectives.  

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2005-2006 Undergraduate Catalog Page 85-87

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2005-2006 Undergraduate Catalog Page 85-87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "WH".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2005-2006 Undergraduate Catalog Page 89
Instructor's Note:  The goal of an attendance policy is to promote quality participation.  If you must miss class because of some school activity or other excused reason, please notify me in advance at 584.6320.

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .


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Last Updated:5/18/2006 1:58:26 PM