CA400 Interviewing:Theory & Practice

for F2J 2005

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CA 400  Interviewing: Theories and Practice


Davison, Eric M.



Mission Statement:  The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.



Vision Statement:  Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.




Course Title:       Interviewing: Theories and Practices


Course Number:  CA 400


Semester:             Fall 2 2005


Daytime Phone:   (816) 513-1063


Evening Phone:   (816) 587-4789 (please do not call after 10:00 pm)


E-mail Address:



 Course Description: This class is designed to provide an in-depth examination of the interview process from the perspectives of both the interviewer and the interviewee.  Consideration will be given to both theoretical principles of interviewing as well as the practical use of the interview process essential in your professional career. 


Course Textbook:  Stewart and Cash.  Interviewing:  Principles and Practices. 11th Edition. Boston, MA:  McGraw-Hill, 2006.


Course Objectives:

1.     To examine and analyze theoretical principles related to the interview process.

2.     To evaluate the different strategies and communication variables  associated with the interview process.

3.     To differentiate and compare the various types of interviews, including the employment interview, the counseling interview, the persuasive interview, etc.

4.     To acquire the skill necessary to formulate interview questions that elicit information useful in the decision-making/information-gathering process and to effectively evaluate and assess participants in the interview process.


Course Assessment:

          Exam 1                           100 points

          Final Exam                      150 points

          Participation/Attendance  100 points

          Final Interview Project*   150 points


                                                450 – 500 points = A

                                                400 – 499 points = B

                                                350 – 399 points = C

                                                300 – 349 points = D

                                                Less than 300 points = F


*The final interview project will be a case study developed by each student that consists of a comprehensive paper as well as a formal mock interview that will be conducted in class.  Fifty percent of the project grade will be based on a formal written paper.  The other half of the grade will be based on the in-class presentation, including the actual interview.

The paper should include the following components:

          -an overview of the organization conducting the interview

-a list of the individuals involved, including a brief overview of their responsibilities within the organization

-a job description or similar document detailing the specific goals/expected outcomes

-any other ancillary goals, expectations or concerns specific to the interview that should be considered within the context of the specific interview

-a list of questions that will be used in the interview

For the in-class presentation, each student will present an overview of their project and then conduct the interview in class.  The interviewee will be selected at random from among the students in the class. 


Attendance:  Your attendance and interaction in class is a critical part of the learning process.  As such, instructors are required to keep attendance records and report absences.  I realize that students have other important responsibilities that may arise in their lives and I may excuse absences on a case-by-case basis.  In the event that you are unable to attend a class you must notify me at least 24 hours in advance. 


Any work that is missed must be made up during the term of enrollment.  In the event of two consecutive absences, the student will be administratively withdrawn, resulting in a grade of “F”.  An ‘Incomplete’ will not be issued to a student who has unexcused or excessive absences recorded for a course.


Students receiving Military Tuition Assistance (TA) or Veterans Administration (VA) educational benefits must not exceed three unexcused absences in the term of enrollment.  Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.  Reports of “F” grade (attendance or academic) resulting from excessive absences for students receiving financial assistance from agencies not mentioned above will be reported to the appropriate agency.



 Academic Honesty:  Academic honesty is required of all members of a learning community.  Hence, Park University will not tolerate cheating or plagiarism on tests, examinations, papers or other course assignments.  Students who engage in such dishonesty may be given failing grades or expelled from Park.



Late submission of Course Materials:  No assignment will be accepted late without a valid excuse.  Late papers or assignments automatically lose 1/10 of the total point value.


Administrative Notes:

1.     Assignments for extra credit will not be assigned nor accepted.

2.  If you miss the mid-term exam you will need to make arrangements with the instructor to “make-up” the test.  A penalty of one grade point (10 points) will be assessed.

3.  There is no make-up for the final exam.  Failure to take the final exam will result in an “F” grade for the exam.    



Classroom Expectations:     

1.     Out of courtesy to your peers and to your instructor you are expected to be punctual in arriving to class as well as return from breaks.    

2.     Pagers and cell phones should not be allowed to disturb the class and only used in emergency situations, preferably during breaks.

3.     To encourage open and meaningful discussion it is important that everyone be respectful of the ideas and comments of their peers.

4.     As one of the purposes of your education is to prepare you for your professional career or to enhance your current career, all aspects of your learning experience should be conducted in the appropriate manner.   All assignments should be completed in a neat, organized, grammatically correct, professional manner.  Failure to do so will affect your grade.



Disability Guidelines:  

Park University is committed to meeting the needs of all students that  

meet the criteria for special assistance.  These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal.  It is Park University’s policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act of 1990, regarding students with disabilities and, to the extent of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply.  Additional information concerning Park University’s policies and procedures related to disability can be found on the Park University web page:



Course Dates, Topics and Assignments:


Period        Topic                                                Assignment


1                    Get acquainted                                     Chapters 1-4

                  Course overview

                  Introduction to interviewing

                  The structure of the interview

                  Questions in the interview process


2                    Overview of the employment interview       Chapters 7-8


Video Tape

Introduce interview project


3                   Continuation of employment interviews  

           In-class exercises

Legal considerations



4                    Mid Term Exam

Performance management interviews     Chapter 9

The probing interview                           Chapter 5


5                Thanksgiving - Due to the Thanksgiving holiday, in lieu of holding class a project to design and write your own resume will be assigned.  Please bring copies of your resume for everyone in the class to review and critique during the next class period.


6                Class members to review resumes produced by each individual

                  The counseling interview                                   Chapter 12

The health care interview                                   Chapter 13

The persuasive interview                                   Chapter 10


7                Facilitation – a group interview process

                  Presentation of mock interviews


8                                Presentation of mock interviews (cont’d)

Final exam