CA 400 Interviewing: Theories and Practice
Davison, Eric M.
Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.
Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.
Course Title: Interviewing: Theories and Practices
Course Number: CA 400
Semester: Fall 2 2005
Daytime Phone: (816) 513-1063
Evening Phone: (816) 587-4789 (please do not call after 10:00 pm)
E-mail Address: HuskerEDKC@aol.com
Course Description: This class is designed to provide an in-depth examination of the interview process from the perspectives of both the interviewer and the interviewee. Consideration will be given to both theoretical principles of interviewing as well as the practical use of the interview process essential in your professional career.
Course Textbook: Stewart and Cash. Interviewing: Principles and Practices. 11th Edition. Boston, MA: McGraw-Hill, 2006.
1. To examine and analyze theoretical principles related to the interview process.
2. To evaluate the different strategies and communication variables associated with the interview process.
3. To differentiate and compare the various types of interviews, including the employment interview, the counseling interview, the persuasive interview, etc.
4. To acquire the skill necessary to formulate interview questions that elicit information useful in the decision-making/information-gathering process and to effectively evaluate and assess participants in the interview process.
Exam 1 100 points
Final Exam 150 points
Participation/Attendance 100 points
Final Interview Project* 150 points
450 – 500 points = A
400 – 499 points = B
350 – 399 points = C
300 – 349 points = D
Less than 300 points = F
*The final interview project will be a case study developed by each student that consists of a comprehensive paper as well as a formal mock interview that will be conducted in class. Fifty percent of the project grade will be based on a formal written paper. The other half of the grade will be based on the in-class presentation, including the actual interview.
The paper should include the following components:
-an overview of the organization conducting the interview
-a list of the individuals involved, including a brief overview of their responsibilities within the organization
-a job description or similar document detailing the specific goals/expected outcomes
-any other ancillary goals, expectations or concerns specific to the interview that should be considered within the context of the specific interview
-a list of questions that will be used in the interview
For the in-class presentation, each student will present an overview of their project and then conduct the interview in class. The interviewee will be selected at random from among the students in the class.
Attendance: Your attendance and interaction in class is a critical part of the learning process. As such, instructors are required to keep attendance records and report absences. I realize that students have other important responsibilities that may arise in their lives and I may excuse absences on a case-by-case basis. In the event that you are unable to attend a class you must notify me at least 24 hours in advance.
Any work that is missed must be made up during the term of enrollment. In the event of two consecutive absences, the student will be administratively withdrawn, resulting in a grade of “F”. An ‘Incomplete’ will not be issued to a student who has unexcused or excessive absences recorded for a course.
Students receiving Military Tuition Assistance (TA) or Veterans Administration (VA) educational benefits must not exceed three unexcused absences in the term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student. Reports of “F” grade (attendance or academic) resulting from excessive absences for students receiving financial assistance from agencies not mentioned above will be reported to the appropriate agency.
Academic Honesty: Academic honesty is required of all members of a learning community. Hence, Park University will not tolerate cheating or plagiarism on tests, examinations, papers or other course assignments. Students who engage in such dishonesty may be given failing grades or expelled from Park.
Late submission of Course Materials: No assignment will be accepted late without a valid excuse. Late papers or assignments automatically lose 1/10 of the total point value.
1. Assignments for extra credit will not be assigned nor accepted.
2. If you miss the mid-term exam you will need to make arrangements with the instructor to “make-up” the test. A penalty of one grade point (10 points) will be assessed.
3. There is no make-up for the final exam. Failure to take the final exam will result in an “F” grade for the exam.
2. Pagers and cell phones should not be allowed to disturb the class and only used in emergency situations, preferably during breaks.
3. To encourage open and meaningful discussion it is important that everyone be respectful of the ideas and comments of their peers.
4. As one of the purposes of your education is to prepare you for your professional career or to enhance your current career, all aspects of your learning experience should be conducted in the appropriate manner. All assignments should be completed in a neat, organized, grammatically correct, professional manner. Failure to do so will affect your grade.
Park University is committed to meeting the needs of all students that
meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University’s policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act of 1990, regarding students with disabilities and, to the extent of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University’s policies and procedures related to disability can be found on the Park University web page: www.park.edu/disability.
Course Dates, Topics and Assignments:
Period Topic Assignment
1 Get acquainted Chapters 1-4
Introduction to interviewing
The structure of the interview
Questions in the interview process
2 Overview of the employment interview Chapters 7-8
Introduce interview project
3 Continuation of employment interviews
4 Mid Term Exam
Performance management interviews Chapter 9
The probing interview Chapter 5
5 Thanksgiving - Due to the Thanksgiving holiday, in lieu of holding class a project to design and write your own resume will be assigned. Please bring copies of your resume for everyone in the class to review and critique during the next class period.
6 Class members to review resumes produced by each individual
The counseling interview Chapter 12
The health care interview Chapter 13
The persuasive interview Chapter 10
7 Facilitation – a group interview process
Presentation of mock interviews
8 Presentation of mock interviews (cont’d)
THIS SYLLABUS IS TENTATIVE AND MAY CHANGE AT THE DISCRETION OF THE INSTRUCTOR