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MG 375 Production and Operations Management
Parmenter, David V.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

MG 375 Production and Operations Management

Semester

U1J 2006 DN

Faculty

Parmenter, David V.

Title

Senior Adjunct Instructor

Degrees/Certificates

Bachelor of Arts Business, International Management
Master of Science Management
Master of Arts Education

Office Location

Off Campus

Office Hours

To be scheduled

Daytime Phone

913 220 8396

E-Mail

p307085@park.edu

dvparmenter@aol.com

Semester Dates

June 7, 2006 - July 26, 2006

Class Days

---W---

Class Time

5:30 - 9:50 PM

Credit Hours

3


Textbook:
Amitabh S. Raturi, and Evans, James R. Principles Of Operations Management.  Thomson, South-Western Publishing, 2005. ISBN: 0-32400896-1

Textbooks can be purchased though the MBS bookstore

Textbooks can be purchased though the Parkville Bookstore


Course Description:
Study of the design, planning and operations and control of manufacturing  processes, material management, inventory quality control systems, work  measurement and production standards. Prerequisites: MA120, FI360, MG 352 or equivalents. 3:0:3

Educational Philosophy:
Educational Philosophy:
Teaching techniques will include lecture, discussions, text, study guides, concept applications, current events, case studies and student projects.  

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “operations management.”
  2. List four types of focus dimensions used in operations management.
  3. List three ways to develop new products.
  4. List three types of processes.
  5. Define the term “service” in relation to operation management.
  6. Explain the use or purpose for business process reengineering.
  7. Describe the cycle of product quality.
  8. Explain the term “material requirements planning” (MRP).


Core Assessment:




All Park University courses must include a core assessment
that measures the relevant Departmental Learning Outcomes.  The purpose of
this assessment is to determine if expectations have been met concerning
mastery of learning outcomes across all instructional modalities. The core assessment for this course is a
final exam which counts for 20% of the grade.
Questions on the final
exam will be developed to test at least six of the eight course core
objectives.




Link to Class Rubric

Class Assessment:
The student will be assessed through weekly quizzes, current event reports and presentations core assessment written project and presentation, and classroom participation

Grading:
Grading:
Graded Assignments:
1. Weekly quizzes will be given beginning the second session. Quizzes will 20 points. Total Value of Quizzes: 140 points (Please note that the quiz covering the material of July 5, 2006 will be a take home assignment)
2. A written report will be due on the last class meeting. Standard MLA research paper format is expected. In addition, a minimum of five sources are required for the report.The written report should profile an organization's production or operational activities.  In the profile, the report will analyze and justify how the organiztion improves cost, performance, and/or value through its processes.
(40 Points Possible)
3. An oral presentation of the above-mentioned written report will be given to the class on the last class meeting. Presentations should be ten-fifteen minutes in length.  Some form of visual aid is required. (20 pts)
4. Each student will prepare  ONE current event for the class. For full credit, the student will submit a typed written summary for each current event with an explanation of how it applies to a topic discussed within the text.  It is required for the learner to cite the current event.  The student will also present orally each summary to the class on the day the chapter is being discussed. (10 points each)
5. Each student will select a chapter topic list in the table of contents for a chapter covered by the course.  The student will prepare and lead a class discussion on the topic. The student will prepare a study guide for the class covering the topic.  Four outside sources are required to enhance the class understanding of the topic.  To receive full credit the student must submit the study guide, a work cited page, and orally present the topic using some form of a visual aid. (25 points)
6. The text, instructor, and outside materials are all resources used for this course. In addition each student with their personal experiences, knowledge, and skills are viewed as class resources. Consequently attendance and punctuality are extremely important. Attendance and punctuality will be monitored. (15 points)
A breakdown of the attendance is as follows:
(-) 5 points = first absence
(-) 10 points = second absence
Three absences is an academic withdrawal
(-) 3 points = for each class not fully attended
*Please note that a student may lose more that the total of 15 points for attendance.

GRADING PLAN: Final grades are computed as a percentage of the total 250 points, which is the total number of points possible. The individual point values per assignments are listed in graded assignments.
A = 90 – 100%
B = 80 – 89%
C= 70 – 79%
D= 60 – 69%
F= less than 60%

Late Submission of Course Materials:
Quizzes will be made-up at a regularly scheduled session. The written report and the oral presentation cannot be made-up unless prior arrangements have been made

Classroom Rules of Conduct:
As this is a university environment, professional behavior should be exhibited at all times.  All members of the classroom should demonstrate tolerance to the diversity of ideas and people.

Course Topic/Dates/Assignments:
Week Date Topic
1 June 7, 2006Orientation to Class
Study Guide for Chapter 1 and Notes
2 June 14, 2006 Quiz on Chapter 1 and notes
Study Guide for Chapters 2, 3, and Notes
3 June 21, 2006 Quiz on Chapters 2, 3, and notes
Study Guide for Chapters 4, 5, and Notes
4 June 28, 2006 Quiz on Chapter 4, 5, and notes
Study Guide for Chapter 6 and Notes
5 July 5, 2006  Take home project for Chapter 7
NO CLASS SESSION
6 July 12, 2006 Quiz on Chapters 6 and notes
Study guide for Chapter 8, 9, and Notes
7 July 19, 2006 Quiz on Chapter 8, 9, and notes
Study guide for Chapter 10, 11, and Notes
8 July 26, 2006 Quiz on Chapters 10, 11, and Notes
Written reports/Oral presentation due
*Note the student will schedule at the first class meeting dates for the current event and "you teach the class"

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2005-2006 Undergraduate Catalog Page 85-87

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2005-2006 Undergraduate Catalog Page 85-87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "WH".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2005-2006 Undergraduate Catalog Page 89
The text, instructor, and outside materials are all resources used for this course.  In addition each student with their personal experiences, knowledge, and skills are viewed as class resources.  Consequently attendance and punctuality are extremely important. Attendance and punctuality will be monitored. (15 points)
A breakdown of the attendance is as follows:
(-) 5 points = first absence
(-) 10 points = second absence
Three absences is an academic withdrawal
(-) 3 points = for each class not fully attended
*Please note that a student may lose more that the total of 15 points for attendance

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                              
Outcomes
1                                                  
The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is not demonstrated by answering any questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems 
Analysis                                                                                                                                               
Outcomes
6, 8                                               
The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is not demonstrated by answering any questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning 
Evaluation                                                                                                                                             
Outcomes
5                                                  
The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is not demonstrated by answering any questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service 
Terminology                                                                                                                                            
Outcomes
3, 4                                               
The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 2 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 1 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 0 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is not demonstrated by answering any questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products 
Concepts                                                                                                                                               
Outcomes
2, 3                                               
The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is not demonstrated by answering any questions regarding: (a) focus dimensions in operations management (b) ways to develop new products 
Application                                                                                                                                            
Outcomes
6                                                  
The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 2 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 1 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 0 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is not demonstrated by answering any questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management 
Whole Artifact                                                                                                                                         
Outcomes
7, 8                                               
The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) 
Component                                                                                                                                              
Outcomes
2, 4                                               
The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management 

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Last Updated:5/2/2006 12:16:58 PM