PO330 Public Administration

for S1J 2006

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


PO 330 Public Administration


S1J 2006 DN


Swafford, Anne


Adjunct Faculty


B.A. Elementary Education
M.A. Public Administration - Organizational Development
Certified Mediator/Arbitrator

Office Location


Office Hours

By Appointment

Daytime Phone




Semester Dates

January 10, 2006 through February 28, 2006

Class Days


Class Time

5:30 - 9:50 PM

Credit Hours


Public Administration: An Action Orientation by Robert B. Denhardt and Janet V. Denhardt, Fifth Edition

Textbooks can be purchased though the MBS bookstore

Textbooks can be purchased though the Parkville Bookstore

Course Description:
Principles and problems of public administration in America.  Special attention is given to the problems of democratic control and the development of basic concepts of the field.  3:0:3

Educational Philosophy:
Classes will be highly interactive.  Instructor will use lectures, readings, quizzes, exams, guest speakers, internet, web sites, media articles, individual and group activities, hands on activities, papers, and case studies/exercises.  Primary methods used will be (1) learning by inquiry, reflection, and interaction, (2) Learning by experience, and (3) learning by doing.  Discucussions and written assignments are designed to develop the student's analytic and critical thinking skills as well as relating knowledge to current events and practical applications in government agencies.

Class Assessment:
(4) quizzes
Book report

Class attendance,participation, readings, assigned questions from text  = 100 points

Paper analysis of Public Administrator Characteristics = 100 points

(4) quizzes = 200 points or 50 points each

Book Report = 100 points

Midterm exam = 50 points

Final exam = 150 points

Total = 1000 points

Bonus Points (Optional)= 30 points (Attend a luncheon of the American Society for Public Administration on January 25th and write a two page summary about the speech, "Dynamics of Policy and Administrative Relationships in Local Government" and relate it to information in the text.)

Points on each assignment and total points will be graded as follows.

90 -100% = A
80 - 89% = B
70 - 79% = C
60 - 69% = D
Below 60%= F

Late Submission of Course Materials:
Points will be deducted for late submission of assigned papers or exercises.

Classroom Rules of Conduct:
1.  Attend class and be prompt.  This class is only 8 sessions long.  Therefore attendance is critical.  Class attendance is part of class participation, which is a portion of your grade.  Roll will be checked at the beginning of each class period.  Since tardy entry to a class disrupts the class, your lateness for class will receive a reduction in points.  Each absence will lower your cumulative grade for the course by 50 points plus 50 points for any missed quiz.

2.  There are no excused absences.  Each class session is from 5:30 p.m. to 9:50 p.m. so makeup work for an absence will be very difficult.  YOU MUST CONTACT THE INSTRUCTOR BY PHONE THE FOLLOWING DAY IF YOU MISS A SESSION TO DISCUSS POSSIBLE MAKEUP ASSIGNMENTS.

3.  Be prepared for class.  This means that you have read the assigned readings and are prepared to discuss them.  Daily quizzes may be given near the end of the class. QUIZZES MAY NOT BE MADE UP.  This course will consist of class discussion, small group discussion, group work, and lecture.  You are expected to take part in the discussions and group work.  Your in-class participation is another portion of your grade.  Also, assigned reading will not always be reviewed in class, but examinations will be from both assigned readings and discussions.

3.  Students are responsible for all material covered in class.  Take notes.

4.  No portable telephones or pagers are allowed in class except for security or emergency medical personnel.

5.  If you have any problems or questions, talk to the instructor during class, by phone, or email.

6.  Examinations.  There will be a mid-term examination and a comprehensive final examination.  Exam answers will be short answer and essay.  Examinations will be from both assigned readings and class discussions.

7.  Written assignments and short papers are required in this course.  All assignments must be submitted to the instructor in class or emailed to the instructor on the due date.

8.  Computers make writing and revising much easier and more productive.  Students must recognize though that technology can also cause problems.  Printers run out of ink and hard drives crash.  Students must be responsible for planning ahead and meeting deadlines in spite of technology.  Be sure to save copies of your work to a disk, a hard drive, and print out paper copies for backup purposes.


Class Activities



Meeting - 1
Tuesday, Jan.10, 2006

Introductions, administrative details, review of syllabus
Chapter 1 - Personal Action in Public Organizations
Speakers, Lecture, group exercises
Chapter 2 - Political Context of Public Administration
Groups - Paper Assignment based on interview exercise in class.

Read text, pp. 1-50

Open Book Quiz- Chapter 1

Meeting - 2
Tuesday, Jan. 17, 2006

Chapter 2 continued
Administrator's Relationship with Legislative Body and Judiciary
Video of KC, MO City Council Committee meeting
Chapter 3 - Interorganizational Context of Public Administration
Book Review Assignment explained.

Reading - Flanders and Utterback article in Public Administration Review
Text, pp. 50-125
Select book for book review

Open Book Quiz - Chapter 2

Meeting - 3
Tuesday, Jan. 24, 2006

Chapter 4 - The Ethics of Public Service
Panel of Guest Speakers on Ethics Scandal and Solutions
Chapter 5 - Designing and Managing Organizations
Group Assignments - Reading and Discussion of PAR articles
Additional Resources - ASPA Code of Ethics, Case Studies and exercises

Read text, pp. 127-180
Paper Assignment re: Interview and OPM Mgmt. Inventory Due


Meeting - 4
Tuesday, Jan. 31, 2006

Chapter 5 - continued
Organization Culture, Learning and Strategic Management Chapter 6 - Planning, and Implementation and Evaluation
Guest Speaker - Strategic Planning
American Society for Public Administration Resource Material on performance measurement

Read text, pp. 180-238

Open Book Midterm Examination on Chapters 1-4

Meeting - 5
Tuesday, Feb. 7, 2006

Panel presentation on K.C., MO attempt at organizational culture change
Chapter 7 - Budgeting and Financial Management
Case study work in groups

Read text - pp. 239-292

Open book quiz - Chapters 5-6

Meeting - 6
Tuesday, Feb. 14, 2006

Chapter 8 - Human Resources Management
Chapter 9 - Personal and Leadership Skills in Public Management
Panel of HR professionals
Group exercises and Role Plays

Read text - pp. 293--351

Open book quiz on Chapters 7-8

Meeting - 7
Tuesday, Feb. 21, 2006

Chapter 9 - continued on Decision Making, Leadership and Power
Chapter 10 - Interpersonal Skills and Group Dynamics
Individual work in class on cases and exercises
Role Play listening techniques
Hands on practice writing memos

Read text - pp. 352-400
Book Review Due


Meeting - 8
Tuesday, Feb. 28, 2006

Chapter 11 - Administrative Reform and Technology
Chapter 12 - The Future of the Public Service
Guest Speakers - Trends in Public Service
Examination of government and professional websites, citizen access via technology and Best Practices

Read in text Chapters 11 and 12, pp. 401-448

Open Book Final Exam on Chapters 1-12

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2005-2006 Undergraduate Catalog Page 85-87

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2005-2006 Undergraduate Catalog Page 85-87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "WH".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2005-2006 Undergraduate Catalog Page 89

There are no excused absences.  Makeup work for absence from class may be considered due to an emergency for one session only.  Points are deducted for absences.

See Classroom Rules of Conduct for further information on absences.

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Park University is committed to meeting the needs of all learners that meet the criteria for special assistance. These guidelines are designed to supply directions to learners concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act of 1990, regarding learners with disabilities and, to the extent of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:


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