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MG 375 Production and Operations Management
Bridgman, Ed O.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

MG 375 Production and Operations Management

Semester

U1A 2006 BE

Faculty

Bridgman, Ed O.

Title

Adjunct Professor

Degrees/Certificates

MBA
Project Management Professional
Safe Zones

Office Location

The classroom

Office Hours

After each class

E-Mail

EBridgman@Park.edu

EOB@EOB.name

Web Page

http://www.EOB.name

Semester Dates

June 5  –  July 28, 2006

Class Days

-M-W---

Class Time

5:10 - 7:50 PM

Prerequisites

MA120, FI360, MG352 or équivalents

Credit Hours

3


Textbook:
Stevenson Production and Operations Management, 8th edition, McGraw-Hill,  2005.  ISBN 0072869054 Textbooks can be purchased though the MBS bookstore.

Textbooks can be purchased though the MBS bookstore


Course Description:
Study of the design, planning and operations and control of manufacturing processes, material management, inventory quality control systems, work measurement and production standards. Pre-requisites: MA120, FI360, MG352 or equivalents. 3:0:3

Educational Philosophy:
To provide the student with an understanding of the basic concepts of operations and production manufacturing in modern manufacturing and service organizations.  There will be an emphasis on the increasing use of technology, improved productivity and quality, materials and inventory planning and management and just-in-time production systems. This faculty member follows a hands-on method mastering financial concepts through the solving of problems. I believe learning and instructing should be fun.

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “operations management.”
  2. List four types of focus dimensions used in operations management.
  3. List three ways to develop new products.
  4. List three types of processes.
  5. Define the term “service” in relation to operation management.
  6. Explain the use or purpose for business process reengineering.
  7. Describe the cycle of product quality.
  8. Explain the term “material requirements planning” (MRP).


Core Assessment:




All Park University courses must include a core assessment
that measures the relevant Departmental Learning Outcomes.  The purpose of
this assessment is to determine if expectations have been met concerning
mastery of learning outcomes across all instructional modalities. The core assessment for this course is a
final exam which counts for 20% of the grade.
Questions on the final
exam will be developed to test at least six of the eight course core
objectives.




Link to Class Rubric

Class Assessment:
Exams over the reading material, an article at the beginning of each class that directly relates to the assigned chapter. Additionally, each student will provide the instructor with seven (7) “Weekly Reports” via email, due by midnight each Saturday. Each weekly report will answer the following four (4) questions in bullet format.
1. Hours spent this week studying Production and Operations Management to prepare for class:
2. Hours spent this week reviewing articles to prepare for class:
3. Hours spent this week studying with other classmates to prepare for exams:
4. Comments about Production and Operations Management for Ed O. Bridgman:

Grading:
The following procedure is used to determine the course grade:

Exam 1 Chapters 1 – 2  00% of grade
Exam 2 Chapters 1 – 5  20% of grade
Exam 3 Chapters 6 – 10  20% of grade
Exam 4 Chapters 11 – 15  20% of grade
Comprehensive Final Exam 1 – 18  30% of grade
Weekly  10% of grade

Late Submission of Course Materials:
There will be no acceptation of late materials, unless deployed, or previous arrangements have been made with the professor. If given then: The first exam missed may be made up as long as it is before the next class. If a second exam is missed the student will receive no credit for the second exam, unless the Park University office approves the excuse for missing the exam and allows a make up exam. All make-up exams must be completed prior to the class's next meeting. The student will need to provide a doctor's excuse, a note from work, or other documentation. If permission is granted, the student MUST get an appointment (before the next class) from the office to take this proctored comprehensive exam. Failure to take a make-up exam will result in a zero for that particular examination.

Classroom Rules of Conduct:
Professional conduct and mutual respect is expected.
The lecture relies on the fact that you have read the assigned material and are prepared to discuss it.
No interruption while students are taking exams, discussing and/or asking questions about the material.
Cell phones and pagers are not allowed.
Class starts at the published time and attendance will be taken. No Exceptions!

Course Topic/Dates/Assignments:
Class Date Assignment
1 6-5 Introductions & Chapter 1 and 2 review
2 6-7 Exam 1 Chapters 1 - 2 & Chapter 3 review
3 6-12 Chapter 4 review
4 6-14 Chapter 5 review and Exam 2 Chapters 1- 5
5 6-19 Chapter 6 review
6 6-21 Chapter 7 review
7 6-26 Chapter 8 review
8 6-28 Chapter 9 review
9 7-3 Chapter 10 review and Exam 3 Chapters 6 - 10
10 7-5 Chapter 11 review
11 7-10 Chapter 12 and 13 review
12 7-12 Chapter 14 review
13 7-17 Chapter 15 review and Exam 4 Chapters 11 - 15
14 7-19 Chapter 16 review
15 7-24 Chapter 17 and 18 review
16 7-26 Comprehensive Final Exam Chapters 1 – 18

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2005-2006 Undergraduate Catalog Page 85-87

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2005-2006 Undergraduate Catalog Page 85-87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "WH".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2005-2006 Undergraduate Catalog Page 89

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Park University is committed to meeting the needs of all learners that meet the criteria for special assistance. These guidelines are designed to supply directions to learners concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act of 1990, regarding learners with disabilities and, to the extent of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                              
Outcomes
1                                                  
The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is not demonstrated by answering any questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems 
Analysis                                                                                                                                               
Outcomes
6, 8                                               
The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is not demonstrated by answering any questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning 
Evaluation                                                                                                                                             
Outcomes
5                                                  
The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is not demonstrated by answering any questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service 
Terminology                                                                                                                                            
Outcomes
3, 4                                               
The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 2 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 1 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 0 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is not demonstrated by answering any questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products 
Concepts                                                                                                                                               
Outcomes
2, 3                                               
The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is not demonstrated by answering any questions regarding: (a) focus dimensions in operations management (b) ways to develop new products 
Application                                                                                                                                            
Outcomes
6                                                  
The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 2 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 1 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 0 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is not demonstrated by answering any questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management 
Whole Artifact                                                                                                                                         
Outcomes
7, 8                                               
The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) 
Component                                                                                                                                              
Outcomes
2, 4                                               
The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management 

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Last Updated:4/27/2006 2:29:47 PM