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MG 375 Production and Operations Management
Moulton, Rodney


Course Number: MG 375
Course Title: Operations Mgmt
Instructor: R. F. Moulton
Home Phone: 822-1161
Fax: 822-1199
Office: 771-5243
e-mail: RodMoult@aol.com
Park Mail Box: 564-5803 ext: 638
Term Dates: 01 Aug-21 Sept, 2005
Meeting Time: M/W 5:00–7:30 PM
Site: Fort Bliss, TX













SYLLABUS









PARK UNIVERSITY



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I. COURSE DESCRIPTION

Study of the evolution of Operations Management and operations strategies as they apply to both manufacturing and service industries; financial analysis, quality control, forecasting, facility planning, waiting line theory, work measurement, project planning and scheduling, inventory control systems, and aggregate planning in a workgroup environment.

II. GOALS OF THE COURSE

Primary emphasis is placed on application of basic quantitative and analytical problem solving and decision making techniques. The course will be conducted in two parts: Part One includes a discussion of OM concepts and a framework for strategy development; strategy for competing; financial analysis; technology in operations; new product and service development; process measurement and analysis; work measurement; and quality management and control. Part two deals with project management; facility location and capacity; facility layout; forecasting; inventory systems; waiting line management; aggregate planning; and scheduling.

III. LEARNING OBJECTIVES

After studying the chapters, completing the assigned problems, and answering the discussion questions, the student should have an understanding of the theory underlying operations management and be able to contribute to improved operational decisions, and quantitative problem solving in the workplace. This applies to financial, personnel, and marketing management students, as well as management information systems and computer science students, who may interact with operations personnel; in addition to those students who may be directly involved with operations management.

IV. COURSE ARRANGEMENTS

The classroom presentations will consist of conference/problem solving sessions, discussion of reading and homework problem assignments, and mid-term and final examinations. Both individual and workgroup assignments will be conducted, including a computer exercise in Excel. Student participation is encouraged and will be part of the final course grade. Students should feel free to ask pertinent questions at any time.



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V. COURSE REQUIREMENTS

Students are responsible for reading all assignments from the textbook as well as any handout materials provided by the instructor, and all assigned homework problems and exercises, prior to class. Students should also be prepared for in-depth class discussions. The Class Meeting Schedule and Learning Objectives serve as guidance for study prior to classroom sessions.

VI. TEXTBOOK LIST

Mark Davis and Janelle Heineke, Operations Management Integrating
Manufacturing and Services, Fifth Edition, McGraw-Hill/Irwin, 2005.


VII. SUPPLEMENTAL RESOURCE MATERIALS LIST

Mark Davis, Nicholas Aquilano, and Richard Chase, Fundamentals
Of Operations Management, Fourth Edition, McGraw-Hill/Irwin, 2003.

Mark Davis, Nicholas Aquilano, and Richard Chase, Fundamentals
Of Operations Management, Third Edition, McGraw-Hill/Irwin, 1999.






















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VIII. CLASS MEETING AND EXAMINATION SCHEDULE

DATE CHAPTER TOPIC

PART ONE

01 August 1 Introduction to Operations Management.

03 Aug 2 Strategy for Competing.
Supplement 2 Financial Analysis.

08 Aug 3 Technology in Operations.

10 Aug 6 New Product and Service Development.

15 Aug 9 Quality Management
Supplement 9 Quality Control Charts

17 Aug 8 Process Measurement and Analysis
Review

22 Aug Midterm Examination (Chap 1-3,6,8,9)

PART TWO

24 Aug 7 Project Management. (CPM and PERT)

29 Aug 11 Facility Location and Capacity.

31 Aug 12 Facility Layout.
Supplement 12 Forecasting.

05 September 14 Inventory Systems.

07 Sept 16 Waiting Line Management.
Supplement 16 Waiting Line Theory & Equations

12 Sept 13 Aggregate Planning With Excel Spreadsheets
Workgroup Assignments (1-Laptop per group)

14 Sept 17 Scheduling. Final Review.

19 Sept Final Examination (Chap 7,11,12,14,16,17)

21 Sept Aggregate Plan Turn-In & Course Critique

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IX. CLASS POLICIES

Regular attendance at all class sessions is expected. Legitimate
absences, TDY, and illness, for example, are excusable but makeup
work is required. Students should, whenever possible, notify the
instructor in advance of an absence. Three unexcused absences are grounds for a grade of “F” or an Involuntary Withdrawal. Cheating
will not be tolerated. The first offense normally leads to an immediate failure grade for the course. A second offense is cause for dismissal from the College.

X. GRADING POLICY

Two examinations (midterm and final) are scheduled for this course. Examinations are not comprehensive and will cover only material taught since the preceding examination. A thorough understanding of concepts and procedures covered in earlier chapters is necessary for mastery of subsequent examinations. Examinations will consist of short-answer type questions and quantitative problem solving with word problems. A graded workgroup Aggregate Planning exercise in Excel Spreadsheet
will also be given, near the end of the semester.

If an examination is missed through an unauthorized absence, a makeup may be taken with penalty to be determined by the instructor. For a predetermined authorized absence, arrangements must be made ahead of time to take the makeup through the instructor or Park University Administrative Office.

The final grade for the course will be determined as follows:


MIDTERM EXAMINATION 40.0%
FINAL EXAMINATION 40.0%
AGGREGATE PLAN EXERCISE 20.0%

SCORE GRADE
90% - 100% A
80% - 89% B
70% - 79% C
60% - 69% D
0% - 59% F