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HR 422 Organizational Develop & Change
Ervin, Kathryn A.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

HR 422 Organizational Development and Change

Semester

S1J 2009 DN

Faculty

Ervin, Katie

Title

Adjunct Faculty

Degrees/Certificates

Master of Technology, Human Resource Development and Counseling
Bachelor of Science in Sociology

Office Location

Kansas City --Downtown Campus

Office Hours

5:00pm to 5:30pm

Daytime Phone

913-240-9550

Other Phone

816-801-8988

E-Mail

kathryn.ervin@park.edu

katieervin@kc.rr.com

Semester Dates

January 11-March 7

Class Days

----R--

Class Time

5:30 - 9:50 PM

Prerequisites

HR353

Credit Hours

3


Textbook:
An Experimental Approach to Organization Development (7th Edition); Donald Brown and Donald Harvey (2005).  ISBN-013144168X

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:


McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
This course will provide the student with an understanding of the basis theories and techniques of organizational development. We will focus on practical information regarding the design, management and control of organizational development programs in business, public sector and social services organizations. 3:0:3. Prerequisites: HR353, HR421 and MG 365

Educational Philosophy:
Katie's educational philosophy focuses directly on getting her students involved in their own learning process.  She accomplishes this through lectures, discussions, debates, group work, examinations, and presentations that require the students to develop, analyze, critique, and present lessons directly related to training and training development.

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “organization development” and describe conditions that require organization change and renewal.
  2. Describe organization culture and explain how culture affects the behavior of individuals in organizations.
  3. Describe the stages of organization development.
  4. Identify the ways groups cope with change.
  5. List three ways interpersonal, team, and inter-group techniques contribute to an OD program.
  6. Describe the (5) major forces in the change process.
  7. Identify three basic Organization Development intervention techniques.
  8. Compare and contrast the basic OD consultant styles.


  Instructor Learning Outcomes
  1. Apply OD philosophies to the current situations in the workforce.
  2. Develop a plan to assist companies with change.
Core Assessment:
Final exam

Link to Class Rubric

Class Assessment:
Students will be assessed in several different areas.  Scores will be given for class participation and coursework.  Projects will include group work, research project and final exam.

Grading:

Attendance:  10 x 8 classes             80
Participation: (includes individual/
group activities/assignments-10x8    80
Group presentation                         100
Research Paper                              100
Final Examination                           300
                                                      660 Total Points

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Late homework assignments will only be worth 2 points when submitted late. Mid-Term Project Material submitted late will loose 5 points for each day that it is late. Final Project Material will not be accepted late. If it is not submitted on time forfeiture of all points will result, since it is submitted the last day of class.

Classroom Rules of Conduct:
1.  Attend class and be prompt.  Class attendance is part of the class participation, which is a portion of your grade.  Roll will be checked at the beginning of each class period.

2.  Excused absences will be granted on the instructor's discretion.  To partially make up for an absence, you must submit to the instructor an essay of one to two pages in length, summarizing the assigned reading for the class period missed.  The essay must be submitted by e-mail with the essay as an attachment.  IT IS YOUR RESPONSIBILITY TO MAKE ANYTHING MISSED IN THE CLASS.

3.  Be prepared for class.  This means that you have read the assigned readings and are prepared to discuss them.  This course will consist of class discussions, small group discussions, group work, and lecture.  You are expected to take part in the discussions and group work.  Your in-class participation is another portion of your grade.  Also, assigned reading will not always be reviewed in class, but projects will represent both assigned readings and class discussions.

4.  Examinations.  There will be a mid-term project/test and a final presentation/research paper/test.

5.  No make-up assignments will be given unless and the student produces a written excuse signed by a doctor (with the doctor's registration number) in the case of illness, or a tow bill from a tow company in the case of car problems.   The same requirement applies to illness of children.

6.  Written Assignments.  Periodic written homework assignments are required in this course.  Either MLA or APA is acceptable.  For more information on both, please visit the Academic Support Center.  

7.  Computers make writing and revising much easier and more productive.  Students must recognize though that technology can also cause problems.  Printers run out of ink and hard drives crash.  Students must be responsible for planning ahead and meeting deadlines in spite of technology.  Be sure to save copies of your work to a disk, a hard drive, and print out paper copies for backup purposes.

8.  Paper Requirement/Project.  A group research paper/project is required in this course. Instructions will be given to you by the 2nd week of the class.

Course Topic/Dates/Assignments:

WEEK 1

January 14

Discuss syllabus                     

Icebreaker handout

Overview of OD

Discuss project requirements in detail

Discuss survey feedback process

Chapter 1-Organization Development and Reinventing the Organization

Chapter 2-Organization Renewal: The Challenge of Change

Case Analysis

WEEK 2

January 21

Chapter 3-Changing the Culture

Chapter 4-Role and Style of the OD Practitioner

Chapter 5-The Diagnostic Process

Case Analysis

WEEK 3

January 28

Chapter 6-Overcoming Resistance to Change

Chapter 7-Process Intervention Skills

Case Analysis

WEEK 4

February 4

 Chapter 8-OD Intervention Skills

Chapter 9-Employee Empowerment and Interpersonal Interventions

Guest Speaker

Term Project review – additions/changes

Case Analysis

Mid-term

WEEK 5

February 11

Chapter 10-Team Development Interventions

Chapter 11-Intergroup Development Interventions

Chapter 12-Goal Setting for Effective Organizations

Case Analysis

WEEK 6

February 18

Chapter 13-Work Team Development

Chapter 14-High-Performing Systems and the Learning Organization

Guest Speaker

Case Analysis

WEEK 7

February 25

Chapter 15-Organization Transformation

Chapter 16-The Challenge and the Future for Organizations

Case Analysis

Allow remaining class time for presentation groups to meet.

Final

WEEK 8

March 4

Team Presentations


Class 4
Mid-term test and turn in mid-term documents from project, then discuss Ch 7 and 8. Homework for next due/Mid-term Test week: Read Ch 9 & 10 Discuss which questions to answer. Work on project.

Class 5
Discuss Ch 9 & 10 and work on project. Homework for next week: Read Ch 11. Discuss which questions to answer.
Work on project at home .

Class 6
Discuss Ch 11, Quiz, work on Project. Homework for next week: Read Ch 12 Discuss which questions to answer.

Final Project Presentations. Review for Final Exam. Homework for next week: Prep for Final

Class 7
Complete final presentations turning in all final copies of your documentation. Complete final exam. Homework for next
week: None

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2008-2009 Undergraduate Catalog Page 87

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2009-2010 Undergraduate Catalog Page 92

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2009-2010 Undergraduate Catalog Page 95

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
Compare and contrast the basic OD consultant styles                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
Presents comparisons and contrasts more than three OD consultant styles and explains the strengths and weaknesses of each approach. Presents a comparison of three basic styles and contrasts the respective styles methods of intervention Presents a comparison of less than three basic styles and/or fails to completely contrast the respective styles methods of intervention, or provides inaccurate information. No significant answer or unrelated material. 
Analysis                                                                                                                                                                                                                                                   
Outcomes
Describe organization culture and explain how culture affects the behavior of individuals in organizations.                                                                                                                                                                                                                                                                                                                                                                                                          
Submits a description and explanation as described in the textbook, but then expands on the definition to include examples and/or alternate views. Submits a description and explanation as described in the textbook. Submits an inaccurate or incomplete description and/or explanation as described in the textbook. No significant answer or unrelated material. 
Evaluation                                                                                                                                                                                                                                                 
Outcomes
List three ways interpersonal, team, and inter-group techniques contribute to an OD program.                                                                                                                                                                                                                                                                                                                                                                                                                         
Provides a list of three ways interpersonal, team, and inter-group techniques contribute to an OD program and gives examples to support each method's use.

 
Provides a list of three ways interpersonal, team, and inter-group techniques contribute to an OD program.

 
Provides a list of less than three ways interpersonal, team, and inter-group techniques contribute to an OD program or presents wrong or inaccurate information.

 
No significant answer or unrelated material. 
Terminology                                                                                                                                                                                                                                                
Outcomes
Define the term “organization development” and describe conditions that require organization change and renewal.                                                                                                                                                                                                                                                                                                                                                                                                     
Defines the term “organization development” and describes conditions that require organization change and renewal, using the information from the textbook, but then presenting examples and alternate definitions or viewpoints about conditions.

 
Based on the textbook's information, defines the term “organization development” and describes conditions that require organization change and renewal.

 
Fails to define the term “organization development” and/or describe conditions that require organization change and renewal accurately or completely.
 
No significant answer or unrelated material. 
Concepts                                                                                                                                                                                                                                                   
Outcomes
Describe the (5) major forces in the change process                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
Describes the (5) major forces in the change process and expands the description to include alternate outcomes, and/or surrounding conditions.

 
Describes the (5) major forces in the change process

 
Describes less than the (5) major forces in the change process or provides wrong or inaccurate description.

 
No significant answer or unrelated material. 
Application                                                                                                                                                                                                                                                
Outcomes
Identify three basic Organization Development intervention techniques.                                                                                                                                                                                                                                                                                                                                                                                                                                               
Identifies the three basic Organization Development intervention techniques and then expands on each techniques approach to identify the strengths and weaknesses to each technique.

 
Identifies three basic Organization Development intervention techniques.

 
Identifies less than three basic Organization Development intervention techniques or provides wrong or inaccurate data.

 
No significant answer or unrelated material 
Whole Artifact                                                                                                                                                                                                                                             
Outcomes
List three ways interpersonal, team, and inter-group techniques contribute to an OD program.                                                                                                                                                                                                                                                                                                                                                                                                                         
Lists three ways interpersonal, team, and inter-group techniques contribute to an OD program and describes how each way may be used in different situations.

 
Lists three ways interpersonal, team, and inter-group techniques contribute to an OD program.

 
Lists less than three ways interpersonal, team, and inter-group techniques contribute to an OD program and/or provides wrong or inaccurate data.


 
No significant answer or unrelated material 
Component                                                                                                                                                                                                                                                  
Outcomes
Identify the ways groups cope with change.                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
Identifies three or more ways groups cope with change and describes long term outcomes of each method.

 
Identifies three ways groups cope with change.

 
Identifies less than three ways groups cope with change and/or provides wrong or inaccurate data.


 
No significant answer or unrelated material 

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Last Updated:12/13/2009 8:26:04 PM