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MG 352 Principles of Management
Stroud, James R.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

MG 352 Principles of Management

Semester

S1T 2006 DLL

Faculty

Stroud, James R.

Office Location

Internet

Office Hours

Internet

E-Mail

james.stroud@park.edu

Semester Dates

1/9/05-3/5/05

Class Days

TBA

Class Time

TBA

Credit Hours

3


Textbook:
Management: Skills and Application, McGraw-Hill Irwin, 2005, 11th Edition, Boston, Authors: Leslie Rue and Lloyd Byars. ISBN: 0-07-293593-6

Textbooks can be purchased though the MBS bookstore

Textbooks can be purchased though the Parkville Bookstore


Course Description:
Examines the functions, activities and principles of leadership in business and other institutions. Philosophy, history, current practice and issues in leading, planning, organizing, and controlling organizations such as communication, motivation and interpersonal relations. Lecture, discussion and cases are used. 3:0:3

Educational Philosophy:
The sources for learning are twofold: the course materials provided by institution

We are all learners throughout our entire lives.  This learning is from both formal education and “informal education”, or what some of us refer to as personal experience.  Since our personal experiences are by definition limited, there may come a time when we desire to enrich ourselves through formal education.  For some of us this may be knowledge for its own sake.  For many of us the desire to seek formal education is to prepare for future opportunities that would not otherwise be available.  

But there is more to formal education than completing assignments and “filling squares”.  There is what we can learn from each other.  Only in a classroom can many people with diverse backgrounds and experiences interact and learn together.  Before on line classrooms if you missed the class you missed the interaction.  Now you can participate even during the times when life is just plain busy, because you can pick your own timeframe for interaction.

This learning and interaction occurs while completing course objectives together.  I believe these objectives are introduced and measured best through lectures, readings, quizzes, internet, and writings.  Their completion enables all of us to learn things that would not be possible anywhere else.

Finally, I firmly believe that knowledge in the classroom must not only be acquired but also translated for personal application and for application in the work center.  Enrichment is made complete when learning is applied in our own personal experience.

As a life long learner I look forward to your unique experiences that will enrich us all.

  Instructor Learning Outcomes

  1. Recognize the importance of management in one's everyday life and describe how management impacts organizations and society
  2. Discuss the international business environment
  3. Identify legal, ethical and social responsibilities
  4. Compare and contrast planning, operations, and strategic management
  5. Define organizational work and structure
  6. Assess work teams and staffing
  7. List ways to motivate employees, and develop employees, managers and leadership skills
  8. Articulate managing conflict, stress, change, culture, and controlling
  9. Evaluate and analyze appraising, rewarding performance, and operations control
Class Assessment:
Discussion, Groupwork, Quizzes, Mid Term Exam, Research Paper, Final Exam

Grading:
1. DISCUSSION







Discussion is a formative assessment.  Discussion includes answering questions about contemporary issues in the principles of management.  






Discussion Requirement



Complete class discussion for seven weeks.  For weeks 1, 2, 3, 4, 6, 7, and 8, discussion is required and is assigned 2% for a well researched and referenced response and 1% is assigned for conducting at least two peer reviews.  All discussion represents 21% of the total grade.






Discussion Criteria



v     Deadline: The well researched and referenced response and two peer reviews must be posted by midnight Sunday for weeks 1, 2, 3, 4, 6, and 7 and by midnight Friday of week 8.   However, in order to receive maximum credit for the well researched and referenced response,  it should be posted by Friday of the week.   This will allow other students adequate time to read one's response, learn, and provide a well thought out peer review.

v     Method of submission: eCollege Discussion Thread

v     Do not always be the last one to submit; one can provide more than the minimum; if one provides something less, late, or nothing one could receive less or no points  

v     Conduct appropriate research so that you can answer the question(s).  The question should be answered based on research and analysis in support one's opinion

v     Include something substantially more than “nice post” for peer reviews

v     Build off those who answered the questions before you, show leadership and encourage others to get involved

v     Demonstrate that you are reading others' contributions and not just simply posting an answer.  In other words, contributing twice after reading another student's response by submitting two peer reviews

v     Show that the response was in fact researched by providing an URL (WWW.XYZ.COM) or citation (James Smith, The Washington Post, 12 Aug 04, p. 15) with your answer.  The reference should be placed in the well researched and referenced response at the location in the response where the knowledge was gained






Discussion Grade Matrix



Excellent
3.0
Answer with sufficient detail with expanded comments.  Answer all parts of the question.  Contributed to facilitate discussion.   Conduct sufficient research to develop a well thought out contribution, included reference or URL in the answer (i.e. James Jones, Washington Post, 12 August, p. B4 notes….).  Conducted two peer reviews.  Submitted by due date.

Average
2.0 - 2.9
Answered all major parts.  Conducted two peer reviews.   Conducted sufficient research to develop a well thought out contribution.  Included reference or URL in the answer (i.e. James Jones, Washington Post, 12 August, p. B4 notes….). Submitted by due date.

Unsatisfactory
0 - 1.9
Stated one's unsupported personal opinion when the question did not ask for it or answered late.  Not referenced.  Insufficient detail to show understanding of the subject.  Too brief to demonstrate knowledge.  Does not answer all parts of the question.  Failure to use coherent paragraph and sentence structures.  Late or did not submit well researched response or peer review(s).






2. Groupwork







Groupwork is a formative assessment.  Groupwork includes conducting a virtual research field trip and providing the results to the class about contemporary issues in the principles of management.



 


Groupwork Requirement



Complete groupwork during week 5 and is assigned 3% for a well researched and referenced collaborative effort.






Groupwork Criteria



v     Deadline: The groupwork collaborative effort is due by midnight Sunday week 5.

v     Method of submission: eCollege Groupwork Thread

v     Collaboratively conduct appropriate research so that you can answer the issue posed.  The question should be answered based on research and analysis in support of the group's opinion

v     Show that the collaborative response was in fact researched by providing an URL (WWW.XYZ.COM) or citation (James Smith, The Washington Post, 12 Aug 04, p. 15) with your answer.  The references should be placed in the well researched and referenced response at the location in the response where the knowledge was gained

v     Collaboration will be measured by level of input (quality and quantity) of all class members in IPTs A-E.






Groupwork Grade Matrix



Excellent
3.0
Clearly above average performance.  Collaborative effort with sufficient detail and expanded comments.  Answered all parts of the issue.  Each member contributed twice to facilitate collaborative discussion.  Conducted sufficient collaborative research to develop a well thought out contribution; included a reference or URL in the response (i.e. James Jones, Washington Post, 12 August, p. B4 notes….).  Submitted by due date.

Average
2.0 - 2.9
Average performance.  Collaborative effort answered all major parts and each member contributed.  Conduct sufficient collaborative research to develop a well thought out contribution.  Included references or URL in the response (i.e. James Jones, Washington Post, 12 August, p. B4 notes….). Submitted by due date.

Unsatisfactory
0 - 1.9
Stated an uncollaborative or unsupported personal opinions.  Submission did not meet deadline. Lack of effort from all group member(s).  Not referenced.  Insufficient detail to show understanding of the subject.  Too brief to demonstrate knowledge.  Does not answer all parts of the issue.  Failure to use coherent paragraph and sentence structures.  Did not submit peer review of another group's contribution.  







3. QUIZZES





Weekly quizzes are formative assessments of learning and understanding of the weekly lecture, readings, discussion and self check.  






Quiz Requirement



Complete one quiz each week for a total of eight.  Each quiz is worth 2% of the grade for a total of 16%.




                     

Quiz Criteria



v     Deadline: Compete on time (weekly, by midnight Sunday for weeks 1, 2, 3, 4, 5, 6, and 7 and by midnight Friday of week  8)

v     Method of submission: Weekly eCollege Quiz

v     May be taken multiple times until mastery is achieved

v     Highest grade achieve as of midnight Sunday is recorded






Quiz Grade Criteria



The ten questions are assessed as part of a computerized feature of eCollege.   Each week the quiz is graded and assigned .2% per question answered correctly, for a total of 2% each week.




4.  Mid-Term Examination






The mid-term examination is a formative assessment on the principles of management up to and including week 4.



 



                       Mid-Term Exam Requirement



Complete one mid-term exam during week 4.  The mid-term exam is worth 10% of the overall grade.






                     

Mid-Term Exam Criteria



v     Deadline: Compete on time (during week 4)

v     Method of submission: Week 4 eCollege Mid-Term Exam

v     Can only be taken one time, two hour time limit

v     The examination is an open resource








Mid-Term Exam Grade Criteria



The questions are assessed as part of a computerized feature of eCollege.   During week five, the mid-term exam will be graded and assigned a maximum of 10% of total points in the overall grade.




5. RESEARCH PAPER





The research paper is a summative assessment of the principles of management using a “real” world organization.






Research Paper Requirement



Complete a ten page research paper.  The research paper represents 25% of the grade.






Research Paper Criteria



v     Deadline:  Complete by end of Week 7

v     Method of submission:  Deposited in Research Paper dropbox as a Microsoft Word attachment

v     The requirement is very precise.  One is analyzing and dissecting an organizational by the principles of management. Keep in mind this is not a paper on management in general, but specific geared to dissecting the organization by its managerial principles research. I will be looking for all the key parts in your papers.

-Label the major topic areas and sub-topics in the paper. Do not deviate from the assigned major topic and sub-topic areas.

-Ensure the following main topics are used: (1) introduction, (2) body, (3) conclusion, and (4) references.

-Ensure the following sub-topics are used in the body topic: (a)  international business, (b) legal, ethical and social responsibilities, (c) planning to include strategic, (d) operating management and plans, (e) organizing work and structure,  (f)  work teams utilization, (g) staffing, (h) employee and managers development, (i) motivating employees, (j) leading, (k) managing conflict and stress, (l) managing change, (m) controlling, (n) appraising and rewarding, and (o) operations control.  

v     At least ten pages length, no deduction for over ten pages, deduction if under ten pages (measured by number of pages - cover page, table of contents, and reference pages are not considered in the ten page minimum)

v     Use APA style and form, with instructor preferences, as outlined in a provided template, available in  Doc Sharing

v     Uses at least six references, to include the text, internet, and current periodical

v     All papers should include multiple, at least three, references or citations of organizational members, even if informally. Senior members or officials are better than junior ones. Ensure the personal interviews, quotes, or informal comments are referenced in the paper.

v     Use the APA template provided including table of contents, labeled topics and sub-topics, and reference page

v     Used the organization topic selected in week 2 and approved by the instructor

         






Research Paper Grade Matrix



Letter
Numerical
Description

A+
25
Work of very high quality, clearly above average college work.  Displays complete understanding and analysis.  Addressed all major areas for the research paper to include: (1) introduction, (2) body, (3) conclusion, and (4) references.  



Addressed all sub topics in the body of the organizational research paper to include: (a)  international business, (b) legal, ethical and social responsibilities, (c) planning to include strategic, (d) operating management and plans, (e) organizing work and structure,  (f)  work teams utilization, (g) staffing, (h) employee and managers development, (i) motivating employees, (j) leading, (k) managing conflict and stress, (l) managing change, (m) controlling, (n) appraising and rewarding, and (o) operations control.  



APA format with instructor preferences, used for style and form.  Properly referenced and cited. Uses at least six references, to include the text, internet, and current periodical. All papers should include multiple, at least three, references or citations of organizational members, even if informally. Senior members or officials are better then junior ones. Ensured personnel quotes and citations are referenced in the paper.  Minimum 10 pages in length, not including title, table of contents, or reference pages.  Utilized template, table of contents, and labeled paragraphs and subparagraphs.  

A
24


 

B+
23
Expected performance of the above average college student.  Addressed all major areas of the research paper to include: (1) introduction, (2) body, (3) conclusion, and (4) references.  



Addressed all sub topics in the body of the organizational research paper to include: (a)  international business, (b) legal, ethical and social responsibilities, (c) planning to include strategic, (d) operating management and plans, (e) organizing work and structure,  (f)  work teams utilization, (g) staffing, (h) employee and managers development, (i) motivating employees, (j) leading, (k) managing conflict and stress, (l) managing change, (m) controlling, (n) appraising and rewarding, and (o) operations control.  



APA format with instructor preferences, used for style and form.  Properly referenced and cited. Uses at least six references, to include the text, internet, and current periodical. All papers should include multiple, at least three, references or citations of organizational members, even if informally. Ensured personnel quotes and citations from “real people” are referenced in the paper.  Minimum 10 pages in length, not including title, table of contents, or reference pages.  Utilized template, table of contents, and labeled paragraphs and subparagraphs.  

B
22


 

C+
20
Average college performance.  Addressed all major areas of the research paper to include: (1) introduction, (2) body, (3) conclusion, and (4) references.  



Addressed at least twelve sub topics in the body of the research paper to include any of the following: (a)  international business, (b) legal, ethical and social responsibilities, (c) planning to include strategic, (d) operating management and plans, (e) organizing work and structure,  (f)  work teams utilization, (g) staffing, (h) employee and managers development, (i) motivating employees, (j) leading, (k) managing conflict and stress, (l) managing change, (m) controlling, (n) appraising and rewarding, and (o) operations control.  



Paper was properly referenced with some inconsistencies.  APA format used in style and form.  Included some quotes or citations from real people in the organization to add validity to the research.  Minimum 10 pages in length, not including title, table of contents, or reference pages.  Utilized template, table of contents, and label paragraphs and subparagraphs provided.  

C
19


 

D+
17
Below average for college work.  Failed to demonstrate adequate understanding of major areas or sub-topics.  Paper was not referenced or properly referenced.  Inconsistent APA format used in style and form.  Showed a lack of research, has little coherent structure, or lacked the quality of insight deemed sufficient to adequately explore the subject.  Paper too short to demonstrate knowledge of subject matter.  Late paper.

D
16


 

F
15 (below)
Unsatisfactory work.  Late paper.  No references cited.  


Instructor's Comments:  

Overall Grade:  




6. FINAL EXAMINATION - Proctored





The final examination is a summative evaluation.  The examination will be taken in a proctored testing environment during the 8th week. Prior to the examination students should thoroughly review the “core learning outcomes” that have been outlined in the eight week course.  Core learning outcomes were denoted with “  “ in each week's Overview, Objectives and Weekly Activities.  






Final Examination Requirement



Complete the final proctored examination.  The final examination represents 25% of the grade.




                     

Final Examination Criteria



v     Deadline:  Must be completed by end of week 8

v     Method of submission:  None…proctor is responsible for submission

v     It is the student's responsibility to ensure the instructor receives an approved proctor form by week three

v     The final examination covers topics related to all lectures, self assessments, quizzes, mid-term exam, research paper, textbook and class discussions in eCollege

v     Failure to take the final examination by the last day of the course term will result in course failure

v     Each question, to include sub-questions, should be thoroughly answered with at least a paragraph of three to four sentences  

v     The final examination is a closed resource examination

v     For maximum credit, students should be prepared to add a couple of sentences to each answer that shows greater knowledge and understanding of the subject.  Greater knowledge can be demonstrated by quoting information learned in the lectures, self assessments, quizzes, mid-term exam, research paper, textbook and the class discussions in eCollege.  Students should also provide “real” life examples to demonstration a more thorough understanding of the topic and question posed.






Final Examination Grade Matrix



A completed matrix will be provided to each student who completes the exam





Questions


1
2
3
4
5
6
7
8
9
10
Description

 
 
 
 
 
 
 
 
 
Clearly above the average expected of college work.  Organized, coherent and well-written response.  Completely addresses the question.  Covers all applicable major and key minor points.  Interjected “real life” example to clarify meaning and cited other reference(s).  (Points 9.9)


 
 
 
 
 
 
 
 
 
Above average college work.  Well-craft answer that discusses all-important ideas on the topic. Covered all major and minor issues.   (Points 8.8)


 
 
 
 
 
 
 
 
 
Average college performance.  A successful consideration of the topic.  Covered all major issues associated with the question (Points 7.8)


 
 
 
 
 
 
 
 
 
Addresses the topic but does not provide sufficient discussion to demonstrate adequate understanding of the topic. (Points 6.8)


 
 
 
 
 
 
 
 
 
Fails to address the question.  (Points 0)


Instructor's Comments:
Overall Grade (1- 10):


Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2005-2006 Undergraduate Catalog Page 85-87

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2005-2006 Undergraduate Catalog Page 85-87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "WH".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2005-2006 Undergraduate Catalog Page 89

Park University 2005-2006 Undergraduate Catalog Page 89

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Park University is committed to meeting the needs of all learners that meet the criteria for special assistance. These guidelines are designed to supply directions to learners concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act of 1990, regarding learners with disabilities and, to the extent of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:

Copyright:

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