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MG 375 Production and Operations Management
O'Brien, Barry T.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

MG 375 Production and Operations Management

Semester

S1M 2006 CH

Faculty

O'Brien, Barry T.

Title

Adjunct Faculty

Daytime Phone

252-633-1252

E-Mail

barry.obrien@park.edu

bandaobrien@cox.net

Semester Dates

January 9 - March 5, 2006

Class Days

Tuesday/Thursday

Class Time

1930-2200

Prerequisites

MA 120, BA/MG 360, BA/MG 352 or equivalents.

Credit Hours

3


Textbook:
Stevenson, William J. Operations Management.  8th Edition, McGraw-Hill Irwin, New York, 2004.

Textbooks can be purchased though the MBS bookstore

Additional Resources:
Heizer, Jay and Barry Render.  Principles of Operations Management.  5th Edition, Pearson Education, Upper Saddle River, NJ, 2004.


Course Description:
Study of the design, planning and operations and control of manufacturing processes, material management, inventory quality control systems, work measurement and production standards. Pre-requisites: MA120, FI360, MG352 or equivalents. 3:0:3

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “operations management.”
  2. List four types of focus dimensions used in operations management.
  3. List three ways to develop new products.
  4. List three types of processes.
  5. Define the term “service” in relation to operation management.
  6. Explain the use or purpose for business process reengineering.
  7. Describe the cycle of product quality.
  8. Explain the term “material requirements planning” (MRP).


Core Assessment:

Class Assessment:
The techniques and tools used to accomplish the objectives of this course include lectures, reading assignments, completing problem sets, analyzing case studies, student group work and examinations.  Lectures will occur each class meeting and will cover those sections of the textbook detailed in the “Course Topics/Assignments” section.  It is expected the student will read the material to be covered in class as well as completed assigned problems prior to class.  Students are also expected to be prepared to discuss cases as scheduled.  Class time will be used to lecture, but it is also imperative that students engage themselves in the discussion and question uncertain ideas or concepts.

Grading:
The student's final grade will be determined as follows:
Homework 10%
Teach the teacher 20%
Class participation 10%
Mid-term 20%
Take home case study 15%
Final exam 25%

Grade Percentile
A 93-100
B 85-92.99
C 78-84.99
D 70-77.99
F <70

Late Submission of Course Materials:
Assignments will not be accepted late except in cases specifically discussed with the instructor prior to the date except in rare circumstances in which the instructor has been previously advised.

Classroom Rules of Conduct:
The student and his/her needs, come first.  It is, however, the responsibility of the student to become familiar with the course policies so the instructor can successfully present every possible opportunity for student success during this course.  Successful completion of this course required enthusiastic participation from both the students and the instructor.    If there is an exceptional reason for a late assignment, it is the student's responsibility to present the issue to the instructor as soon as possible to prevent the award of a failing grade for the assignment.

The student should have access to a PC, Microsoft Excel and Microsoft Word for the successful completion of various assignments.  In addition, the student should possess a calculator and bring this to each class meeting.

Course Topic/Dates/Assignments:
Week 1
Introduction
- Course objectives
- Introduction of students
- Complete review of text, expectations, syllabus
- Teach the teacher (TTT) concept
Chapter 1
Homework – answer questions 1, 4, 13, and 15 on pages 26 and 27

Week 2
Chapter 2
Chapter 4
Homework
- Solve problems 1 and 4 on pages 54 and 55
- Solve problems 1 a and b, 5 a and b on page 153

Week 3
Chapter 6
Chapter 8
Homework
- Solve problem 1 on page 256
- Solve problems 1, 2 and 3 on page 371
- Select TTT subjects

Week 4
Chapter 9
TTT presentations
Review Chapters 1, 2, 4, 6, 8 and 9
Homework
- Prepare for mid-term

Week 5
Mid-term Exam
TTT presentations
Chapter 11
Homework
- Solve problem 3 (all), 4 a. and b., and 6 on page 526

Week 6
Complete TTT presentations
Chapter 13
Chapter 17
Homework
- Research questions 1, 2, 3 and 4 (page 599) concerning ERP on the Internet.
- Prepare a paragraph answer for each question.  (This will feed into a group
Exercise next week.)

Week 7
Chapter 3
Homework assignments will be discussed in class
Review Chapters 11, 13, 17 and 3

Week 8
Review course objectives
Take home case study and/or exam.
Final (in class) exam

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2005-2006 Undergraduate Catalog Page 85-87

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2005-2006 Undergraduate Catalog Page 85-87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "WH".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2005-2006 Undergraduate Catalog Page 89

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Park University is committed to meeting the needs of all learners that meet the criteria for special assistance. These guidelines are designed to supply directions to learners concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act of 1990, regarding learners with disabilities and, to the extent of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Copyright:

This material is copyright and can not be reused without author permission.