HC351 Org & Adm of Hlth Care Programs

for U1T 2006

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 351 Organization and Administration of Health Care Programs


S2T 2006 DL


Goodwin, William


Senior Instructor


BBA-Accounting Texas A&M University
MBA-Management and Finance-Texas A&M University

Office Location

Park Campus Center-NAS-Corpus Christi

Office Hours


Daytime Phone


Other Phone





Semester Dates


Class Time

Online Class-24/7



Credit Hours


Management Principles for Health Professionals, Fourth Edition
Joan Liebler and Charles McConnell, Jones and Bartlett Publishers,2004.

ISBN# 0763733202

Additional readings and selected articles will be presented in the course.

Internet research will also be required.

Textbooks can be purchased though the MBS bookstore

Textbooks can be purchased though the Parkville Bookstore

Additional Resources:
Various articles to be provided during the term.

Course Description:
Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces.  3:0:3

Educational Philosophy:
The facilitator's educational philosophy is one of interactiveness based on lectures, readings, quizzes, dialogues, examinations, internet, videos, web sites and writings. The facilitator will engage each learner in what is referred to as disputatious learning to encourage the lively exploration of ideas, issues and contradictions

  Instructor Learning Outcomes

  1. The student will be able to use the methods, concepts and theories taught in the course to evaluate and make knowledgeable management decisions in the future regarding health care facility operations.
  2. The student will be able to describe and explain the purpose of the mission statement with regard to health care facilities operations and strategic planning.
  3. The student will be able to explain and identify the strategic planning process used in healthcare facilities and the related process therein.
  4. The student will also be capable to engage in the problem solving process for many of the issues that will arise during the strategic planning process.
  5. Students will able to evaluate, analyze and implement solutions to key financial managerial problems relating to maintaining and expanding the health care organization
  6. The student as a manager will be able to evaluate, analyze, and implement major changes in staffing, department policies, and in other major processes to improve efficiencies in their department operations.
  7. The student will be able to identify and describe the strategic role of various management positions in hospital operations.
  8. The student will be able to describe and explain the major functions of of hospital finance department.
  9. The student will be able to explain the short-term and long-term strategic planning processes utilized by hospitals.
  10. The student will be able to describe the major role played by the hospital finance department in the strategic planning process and budgeting processes for the hospital.
  11. The student will be able to identify and describe the reimbursement role played by the Medicare and Medicaid programs and the impact they play as major payers of health care dollars.
  12. The student will be able to describe, evaluate, and discuss the entire capital and operating budgeting processes used by hospitals and other health care institutions.
  13. The student will be able to describe and explain the purpose of the mission statement with regard to health care facilities operations and strategic planning.
Class Assessment:
Examinations, quizzes, presentations, projects, papers, etc.

Your research paper will be due the Wednesday of Week 8 of the course. Research topics should include course related subject area and requires the approval of the instructor. You should have your topic selected by the second week of the course so you may have ample time to complete your projects.

Reports should follow the MLA style and your research must include at least 4 outside references which can include internet material (properly documented) and other reference sources.

The research paper is expected to be at least 7-9 pages.

The Table of Contents of the project paper will include

I.       Introduction (Overview, History, other needed Background)

II.      Statement of the Problem (to include limitations, what will not be studied and Research Questions to be answered.)

III.     Significance of the Study

IV.     Definition of Terms Used

V.      Review of Related Literature

VI.     Data Presentation and Analysis

VII.    Conclusions (To include answering each research question)

VIII.   Recommendations for Action and Recommendations for Further Study

IX.  References (and End Notes unless footnotes were cited in the text of the study).

X.  Abstract of the Study

(A title page and table of contents is also expected.)

Topics should be selected  and approved by the end of Week One, but not later than the end of week Two.

A more or less complete draft of items I, II, III and IV are due at the end of Week III.

Items V and VI will be completed at the end of Week Six (added to the study components previously submitted.

The entire study will be submitted at the end of Week Seven, for grading.

(There will be opportunity for revisions in each section, based on interaction with the professor until the end of Week 7.)

Weekly Assignments    400 pts

Midterm Exam          200 pts

Research Paper        150 pts

Comprehensive Final   250 pts

Total points         1000 pts

Weekly assignments shall include those assignments emailed to the professor and shall comprise 200 of the total 400 points in this area. Participation in conference threads will be graded by the professor and shall comprise the remaining 200 points of the weekly assignments.

The weekly assignments should be comprehensive, easy to follow and read, and grammatically and technically correct. Your work should reflect strong evidence of effort.

Grading Scale

A = 900 - 1000

B = 800 - 899

C = 700 - 799

D = 600 – 699

Late Submission of Course Materials:
Late work will be evaluated on a case - by - case basis.

It is very important that the student keep up with the weekly work. Late work not related to temporary duty, family illness, natural disasters, etc. will be accepted at the discretion of the instructor and may include reductions in the related grades of late work.

Classroom Rules of Conduct:
Course Policies
Online Course Policies

Students are responsible for clicking on the link below and thoroughly reading each Online course policy.  If you have questions about any of these policies, please contact your instructor for clarification.  

A class week is defined as the period of time between Monday and Sunday. The first week begins the first day of the semester and ends midnight the following Sunday.

Ground Rules for Online Participation

Policy #1: If you experience computer difficulties (need help downloading a browser or plug-in, you need help logging into the course, or if you experience any errors or problems while in your online course, please contact the Park Help Desk 866-301-7275.

Policy #2:  Back up: every piece of work you complete. This will ensure that a computer glitch, or a glitch out there in cyberspace won't erase your hard work.

Policy #3:  Communicate: If you are experiencing any confusion over course material, technical difficulties that are not being resolved and are preventing you from completing your assignments, or general questions about the course, let me know and refer to Course Policy #1.

Policy #4: Please check the Announcements area in the Course Home before you ask general course questions.  If you don't see your question there, then please post your question.  Posting them in the threaded discussion area will allow your fellow students to benefit from your questions.  And remember, there are no stupid/silly questions.  We are all here to learn!

Policy #5:  E-Mail Procedures and Submitting

General e-mail: When sending e-mail other than assignments, you must identify yourself fully by name and class in all e-mail sent to me and/or other members of our class.

My Response Policy: I will check my e-mail frequently. I will respond to course-related questions within 24-48 hours (unless I notify you previously that I will be unavailable).

Policy #6  Late Work: Each week's work must be completed by the end of that week. No credit for work turned in after the week, unless you have contacted me beforehand and explained any "special" circumstance. Deadlines not met during the week will mean your grade will be lowered a half grade for each day late.

Policy #7  Online Etiquette: All your online communications need to be composed with fairness, honesty and tact. Your online writings will be graded.  Here are a couple of online references that discuss writing online http://goto.intwg.com/ and netiquette http://www.albion.com/netiquette/corerules.html. If I deem any of your online communications to be inappropriate or offensive, I will forward the message to the appropriate Park University official and the online administrators and appropriate action will be taken.  

Course Topic/Dates/Assignments:
Week 1-Chapters  1&2
Week 2-Chapters  3&4
Week 3-Chapters  5&6
Week 4-Chapters  7&8
Week 5-Chapters  9&10
Week 6-Chapter   11&12
Week 7-Chapters  13&14
Week 8-Chapter   15

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2005-2006 Undergraduate Catalog Page 85-87

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2005-2006 Undergraduate Catalog Page 85-87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "WH".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2005-2006 Undergraduate Catalog Page 89

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:

1.  Park University Library and associated data bases. Access it through Park's Home Page  www.park.edu

2.  Journals and periodicals unique to your profession.

3.  Reports, books, articles, or conference presentations on trends, issues, problems, etc.

4.  The websites of professional organizations associated with your profession such as the American Hospital Association, www.aha.org  The American Public Health Association, www.apha.org  the American Nurses Association, www.ana.org  The American Cancer Society  www.cancer.org The American Heart Association, www.americanheart.org  The American Lung Association, www.lungusa.org    etc.  Trade journals and inhouse newsletters are good sources of issue information and may be available in your organization, perhaps in the office of the CEO.

5.  Healthforum  www.healthforum.com

6.  Milbank Memorial Fund www.milbankmemorialfund.org

7.  Robert Wood Johnson Foundation http://www.rwjf.org

8.  Health news and editorial pages of many major news papers.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.

Park University Online Bookstore - Select "Online Learning- Graduate," or "Online Learning - Undergraduate," and then click on the appropriate course code (ex. AC 201, PA 501) to see the list of required and optional texts for each course that you are enrolled in. 

Advising - Park University would like to assist you in achieving your educational goals. Your Campus Center Administrator can provide advising to you, please contact them for assistance.  If you need contact information for your Campus Center, click here.

Online Tutoring Services - Park University has arranged for Online students to receive five hours of free access to Online tutoring and academic support through Smarthinking. If you would like Online tutoring, please contact me to receive their recommendation and information on how to access the Online tutoring.

Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.

Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275).  To see the technical requirements for Online courses, please visit the http://parkonline.org website:  click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.

Park Helpdesk - If you have forgotten your User ID or Password, or if you need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024.

Welcome to HC351. I hope you enjoy the course and have a great learning experience!



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Last Updated:5/12/2006 4:08:38 PM