Syllabus Entrance
Printer Friendly
Email Syllabus

MG 375 Production and Operations Management
Marsh, Michael D.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

MG 375 Production and Operations Management

Semester

F1T 2006 DLA

Faculty

Marsh, Michael D.

Title

Assistant Professor

Degrees/Certificates

MS Administration
BS Aviation Management

Office Location

New Bern, NC

Office Hours

Please do not call after 10 pm ET

Daytime Phone

252-636-1257

E-Mail

michael.marsh@park.edu

Semester Dates

August 21 - October 15, 2006

Class Days

TBA

Class Time

TBA

Prerequisites

MA120, FI360, MG352 or equivalents

Credit Hours

3


Textbook:

Required Text:



Operations Management for Competitive Advantage (with DVD), by Richard B. Chase, Nicholas J. Aquilano, and F. Robert Jacobs (Eleventh Edition) Irwin/McGraw-Hill.
(ISBN: 007-312166-5)
Order Texts at: http://direct.mbsbooks.com/park.htm

Textbooks can be purchased though the MBS bookstore

Textbooks can be purchased though the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.


Course Description:
Study of the design, planning and operations and control of manufacturing processes, material management, inventory quality control systems, work measurement and production standards. Prerequisites: MA120, FI360, MG 352 or equivalents. 3:0:3

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “operations management.”
  2. List four types of focus dimensions used in operations management.
  3. List three ways to develop new products.
  4. List three types of processes.
  5. Define the term “service” in relation to operation management.
  6. Explain the use or purpose for business process reengineering.
  7. Describe the cycle of product quality.
  8. Explain the term “material requirements planning” (MRP).


Core Assessment:

All Park University courses must include a core assessment that measures the relevant Departmental Learning Outcomes.  The purpose of this assessment is to determine if expectations have been met concerning mastery of learning outcomes across all instructional modalities. The core assessment for this course is a final exam which counts for 20% of the grade. Questions on the final exam will be developed to test at least six of the eight course core objectives.

Link to Class Rubric

Class Assessment:

General Grading Policy:

Grades will be given by accumulation of points during the eight weeks of the course. Points are accumulated by completing and submitting assignments as listed in the classroom. Proctored Final Examination: A final proctored examination will be taken in a proctored testing environment during the 8th week at one of the Park University sites around the country or at an alternative location.  For proctored examinations, photo identification is required at the time of the test.  Guidelines for selecting an acceptable proctor can be found on the Park University Website.

Other Information on proctored exams: It will be the responsibility of the student to arrange for a proctor, by the 6th week of the term, who is accepted and approved by the course instructor.   Approval of proctors is the discretion of the Online instructor.   A proctor request form will be made available to you during the first week of class so that you can send your requested proctor to your instructor for approval.   Failure to take a final proctored exam (or submit your final project for some online graduate courses) will result in an automatic "F" grade.

 

Grading:
General Grading Policy:

Grades will be given by accumulation of points during the eight weeks of the course. Points are accumulated by completing and submitting assignments as follows:


MG375 - Assignment Point Schedule
Assignment
Due Date
Points per Week
Total Points In Course
Submitting an answer to two discussion questions in the threads
(weeks 1-8) 2
16
Responding to a submitted discussion question other than your own in each DQ Thread

(weeks 1-8)

1
8
Submitting answers to two homework problems or questions to Doc Sharing
(weeks 1-8)
2 16
Submitting an IPP project assignment
(weeks 2-7)
2
12
Compiling and submitting a complete and integrated IPP project document By end of week 8
8
8

Submitting answers to a weekly quiz - No week #8 Quiz

(weeks 1-7)
2
14
Completing a proctored final exam By end of the week (week 8)
26
26
Total
100

Students will be able to track their points throughout the course through use of the classroom grade book. Points for discussion, homework, project, quiz, lessons learned, and final exam will be shown each week.

Submission of Late Work:

Each week's work must be completed by the end of that week (Midnight EST on Sunday). Assignments received after this time will receive a 50% reduction in points. Assignments received more than a week late will not receive any credit.


Proctored Final Examination:
  • A final proctored examination will be taken in a proctored testing environment during the 8th week of class at one of the Park University sites around the country or at an alternative location. For proctored examinations, photo identification is required at the time of the test. Guidelines for selecting an acceptable proctor can be found on the Park University Website.
  • Other Information on proctored exams:
    • It will be the responsibility of the student to arrange for a proctor, by the 6th week of the term, who is accepted and approved by the course instructor.
    • Approval of proctors is the discretion of the Online instructor.
    • A proctor request form will be made available to you during the first week of class so that you can send your requested proctor to your instructor for approval.
    • Failure to take a final proctored exam (or submit your final project for some online graduate courses) will result in an automatic "F" grade.

Additional Notes On The comprehensive Final Exam:

1 - The comprehensive final is not a take-home test.

2 - The comprehensive final is a closed book and closed notes exam.

3 - For all Online courses, the student must pass the final exam with 60% or better to pass the course.

Course Grading Scale

MG375 - Points To Grade Schedule
Grade
Points
Percent
A
90 points or higher
90 to 100%
B
80 to 89 points
80 to 89 %
C
70 to 79 points
70 to 79 %
D
60 to 69 points
60 to 69 %
F
59 or fewer points
59 or less %


Late Submission of Course Materials:
Each week's work must be completed by the end of that week (Midnight EST on Sunday). Assignments received after this time will receive a 50% reduction in points. Assignments received more than a week late will not receive any credit.

Classroom Rules of Conduct:
General E-mail: When sending e-mail other than assignments, you must identify yourself fully by name and class in the subject line of all e-mail sent to me and/or other members of our class. Response Policy: I will check my e-mail frequently and respond to course-related questions within 24-48 hours (unless I notify you previously that I will be unavailable). File Attachments: When files are sent attached to an email, the files should be in Microsoft Word RTF file formats. Weekly Submitted Material: Each week's work must be completed by the end of that week (Midnight MST on Sunday). Assignments received after this time will receive a 50% reduction in your score. Assignments received more than a week late will not receive any credit. Online Communication: All your Online communications need to be composed with fairness, honesty and tact. Spelling and grammar are very important in an Online course. What you put into an Online course reflects on your level of professionalism. Use of American Standard English with correct grammar, punctuation, sentence structure, and spelling is expected for all material submitted to the online class classroom. Here are a couple of references that discuss writing online: http://goto.intwg.com/ and netiquette, http://www.albion.com/netiquette/corerules.html. Other Course Policies: Students are responsible for clicking on the link below and thoroughly reading each Online course policy.  If you have questions about any of these policies, please contact your instructor for clarification. Online Course Policies in addition will be found in the classroom syllabus.

Course Topic/Dates/Assignments:
Weekly Assignment Summary

WEEK 1: OPERATIONS STRATEGY & MANAGING CHANGE

Overview & Introductions:

Review the syllabus, course policies, and assignment schedule. Write a paragraph about yourself and submit it to the Introduction Thread under the Course Home Tab in our classroom.

Lecture: Read the lecture on Historical Development of Operations Management

Reading Assignment: Operations Management for Competitive Advantage Chapters 1, 2, Technical Note 4, Text CD Video (Operations Strategy & Goals)

Week #1 Discussion Questions:

We will be discussing the below Review and Discussion questions for Week #1:

R&D Question #1 - Page 20

R&D Question #2 - Page 146

These can be found in the Week #1 Threaded Discussion Area. Be sure to click on the drop down menu to see the different discussion question threads for this week.

See the Discussion Question Thread Note at the end of this section.


Week #1 Homework Assignment:

Complete the following two problems/questions for this week's homework assignment:

Review and Discussion question #5 on page 20 of your textbook.

Using Exhibit 1.2 as a model, describe the input-transformation-output relationships in the following systems:

a. An Airline
b. A State Penitentiary
c. Branch Office of a Bank
d. The Home Office of Major Banking Firm

Problem #4 on page 44 of your textbook.

An electronic company makes communications devices for military contracts. The company just completed two contracts. The Navy contract was for 2,300 devices and took 25 workers two weeks (40 hours per week) to complete. The Army contract was for 5,500 devices that were produced by 35 workers in three weeks. On which contract were the workers more productive? Show your work please.

Be sure your answers are complete in order to receive full credit for the assignment. If using any quoted material be sure to cite your source - that includes the textbook. I want to see your thoughts on these questions not a bunch of quoted material. Post to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

Quiz: Complete the Week #1 quiz.

Individual Project Plan (IPP):

Review possibilities for an individual project.

During the course you will be developing an individual project plan (IPP)(see chapter 3 of our text) for an activity with which you are familiar. You should choose a simple activity from your personal life. Note that work related problems and other areas covered in the Week #1 overview will not be approved. The activity should have a definite beginning, a definite completion point, milestones to be achieved, resources to be applied, and MUST require the assistance of more than one other person besides yourself. Refer to pages 103-104 of the text - see 'A Campus Wedding (A)' or 'A Campus Wedding (B)' for examples of project activities.

Post your proposal to the week #1 IPP discussion thread for my approval of the project not later than Wednesday of Week #1. Note that if I do not approve your topic you will need to come up with another one very quickly.

Your proposal should be in sufficient enough detail so that I know just what you are planning on doing.

Now, let me hear those good IPP ideas.

NOTE: See my announcement on IPP Overview and what is and what is not allowed before coming up with your IPP proposal.

--------------------------------------------------------------------------------------


WEEK 2: PROCESS ANALYSIS & PROJECT MANAGEMENT

Lecture: Read the lecture on General Guidelines for Learning

Reading Assignment: Operations Management for Competitive Advantage Chapters 3, 5, Technical Note 5, Text CD Video (Work Breakdown Structure), Text CD Video (Project Management Scheduling), Text CD Video (Made for You - Process Design)

Week #2 Discussion Questions:

We will be discussing the below Review and Discussion questions for Week #2:

R&D Question #3 - Page 97



Let's discuss the graphic presentations in Exhibit 3.4. Are there any other graphic inputs you would like to see if you were the project manager?


R&D Question #2 Page 174



State in your own words what Little's Law means. Describe an example that you have observed where Little's Law applies.


These can be found in the Week #2 Threaded Discussion Area. Be sure to click on the drop down menu to see the different discussion question threads for this week.

See the Discussion Question Thread Note at the end of this section.


Week #2 Homework Assignment:

Complete the following two problems/questions for this week's homework assignment:

Review and Discussion question #7 on page 98 of your textbook.

Why would subcontractors for a government project want their activities on the critical path? Under what conditions would they try to avoid being on the critical path?

Review and Discussion question #6 on page 204 of your textbook.

Comment on the following:

“Work measurement is old hat. We have automated our office, and now we run every bill through our computer (after 25 clerks have typed the data into our computer database).”

“It's best that our workers don't know that they are being time studied. That way, they can't complain about us getting in the way when we set time standards.”

“Once we get everybody on an incentive plan, then we will start our work measurement program.”

“Rhythm is fine for dancing, but it has no place on the shop floor.”

Be sure your answers are complete in order to receive full credit for the assignment. If using any quoted material be sure to cite your source - that includes the textbook. I want to see your thoughts on these questions not a bunch of quoted material. Post to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

Quiz: Complete the Week #2 quiz.

Individual Project Plan (IPP) Week #2:

Please start off with a reminder to me of what project you are planning, and then write a Statement of Work (SOW) for your individual project plan. An SOW may be a written description of the objectives to be achieved, with a brief statement of the work to be done and a proposed schedule specifying the start and completion dates. It could also contain performance measures in terms of budget and completion steps (milestones) and the written reports to be supplied. Refer to page 76 of your text for additional guidance. Also, refer to the SOW Example link for a good overview of the process and an example.

Post your completed SOW to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

--------------------------------------------------------------------------------------

WEEK 3: PRODUCT DESIGN & PROCESS SELECTION

Lecture: Use of Project Concepts in Operations Management

Reading Assignment: Operations Management for Competitive Advantage Chapters 4, 6, 7, Technical Note 6, Text CD Video (PPM/Job Shop), Text CD Video (PPM/Batch), Text CD Video (PPM/Assembly Line - Ford), Text CD Video (Hotel Service Overview), Text CD Video (Service Staffing)

Week #3 Discussion Questions:

We will be discussing the below Review and Discussion questions for Week #3:

R&D Question #2 - Page 129

R&D Question #13 - Page 284


These can be found in the Week #3 Threaded Discussion Area. Be sure to click on the drop down menu to see the different discussion question threads for this week.

See the Discussion Question Thread Note at the end of this section.

Week #3 Homework Assignment:

Complete the following two questions for this week's homework assignment:

Review and Discussion question #3 on page 221 of your textbook.

How does production volume affect break-even analysis?

Review and Discussion question #9 on page 284 of your textbook.

Behavioral scientists suggest that we remember events as snapshots, not movies. How would you apply this to designing a service?

Be sure your answers are complete in order to receive full credit for the assignment. If using any quoted material be sure to cite your source - that includes the textbook. I want to see your thoughts on these questions not a bunch of quoted material. Post to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

Quiz: Complete the Week #3 quiz.

Individual Project Plan (IPP) - Week 3 - Work Breakdown Structure (WBS).

The WBS defines the hierarchy of the project tasks. It allows the elements to be worked on independently, makes them manageable in size, provides the authority to carry out the program, monitors and measures the program, and provides the required resources. See exhibits 3.2 and 3.3 on page 76-77.

Please start off with a reminder of what project you are planning so I understand what you are doing, and then write your Work Breakdown Structure statement for your individual project plan.

Here are a couple of good links to get a little additional guidance on just what a WBS is and how to do it.

Work Breakdown Structure

Work Breakdown Structure Example

Refer to pages 76-77 of the text for additional guidance.

Post your completed WBS to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

--------------------------------------------------------------------------------------

WEEK 4: TOTAL QUALITY MANAGEMENT

Lecture: Read the lecture on Process Maturity Levels

Reading Assignment: Operations Management for Competitive Advantage Chapters 8, 9, and Technical Notes 7 and 8, Text CD Video (Kodiak), Text CD Video (Reengineering/Process), Text CD Video (Reengineering/Process Selection), Text CD Video (Reengineering/Process Mapping).

Week #4 Discussion Questions:

We will be discussing the below Review and Discussion questions for Week #4:

R&D Question #3 - Page 366

R&D Question #1 - Page 392


These can be found in the Week #4 Threaded Discussion Area. Be sure to click on the drop down menu to see the different discussion question threads for this week.

See the Discussion Question Thread Note at the end of this section.

Week #4 Homework Assignment:

Complete the following two questions for this week's homework assignment:

Review and Discussion question #7 on page 339 of your textbook.

A typical word processing package is loaded with poka-yokes. List three. Are there any others you wish the packages had?

Problem #4 on page 393 of your textbook.

An equipment manufacturer has the following steps in order entry process:

Take the order and fax it to order entry
Enter the order into the system (10 percent unclear or incorrect)
Check stock availability (stock not available for 15 percent of orders)
Check customer credit (10 percent of orders have credit questions)
Send bills of materials to warehouse.

The order receipt to warehouse cycle time is typically 48 hours, 80 percent of the orders are handled without error; and order handling costs are 6 percent of order revenue. Should you reengineer this process, or is continuous improvement the appropriate approach? If you choose to reengineer, how would you go about it?

Be sure your answers are complete in order to receive full credit for the assignment. If using any quoted material be sure to cite your source - that includes the textbook. I want to see your thoughts on these questions not a bunch of quoted material. Post to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

Quiz: Complete the Week #4 quiz.

Week #4 Individual Project Plan: The Organizational Structure

Please start off with a reminder to me of us what project you are planning, and then describe the Organizational Structure for your individual project plan. The organizational structure ties the project to the parent firm. You will decide which of the three organizational structures (pure, functional, or matrix) you will use for, or apply to your project.

Please list at least three advantages and three disadvantages of your chosen Organizational Structure. If I see no advantages or disadvantages listed no points will be given.

Refer to pages 74-76 of the text for additional guidance.

Post your completed Organizational Structure to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

--------------------------------------------------------------------------------------

WEEK 5: STRATEGIC CAPACITY MANAGEMENT

Lecture: Supply Chain Perspectives

Reading Assignment: Operations Management for Competitive Advantage Chapters 10, 11 and Technical Note 11, Text CD Video (Barcodes/Suppliers), Text CD Video (Technology/Logistics), Text CD Video (E-Services)

Week #5 Discussion Questions:

We will be discussing the below Review and Discussion questions for Week #5:

R&D Question #2 - Page 423

R&D Question #7 - Page 445


These can be found in the Week #5 Threaded Discussion Area. Be sure to click on the drop down menu to see the different discussion question threads for this week.

See the Discussion Question Thread Note at the end of this section.

Week #5 Homework Assignment:

Complete the following two questions for this week's homework assignment:

Review and Discussion question #8 on page 424 of your textbook.

Describe how outsourcing works. Why would a firm want to outsource?

Review and Discussion question #6 on page 445 of your textbook.

What is capacity balance? Why is it hard to achieve? What methods are used to deal with capacity imbalances?

Be sure your answers are complete in order to receive full credit for the assignment. If using any quoted material be sure to cite your source - that includes the textbook. I want to see your thoughts on these questions not a bunch of quoted material. Post to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

Quiz: Complete the Week #5 quiz.

Week #5 IPP - Project Schedule

Can you believe we are over half way through the course!

This week we look at scheduling.

A project must have well-defined, independent jobs or tasks which follow a given sequence and whose completion marks the end of the project.

Develop and post a Schedule for your individual project plan. Refer to pages 87 and 92 (Breakthrough) of your text for additional guidance.

Post your completed Project Schedule to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

--------------------------------------------------------------------------------------

WEEK 6: SUPPLY CHAIN PLANNING

Lecture: Read the lecture on Enterprise Management Models

Reading Assignment: Operations Management for Competitive Advantage Chapters 12, and 13, Managerial Briefing, Text CD Video (Made For You JIT System), Text CD Video (ERP Overview), Text CD Video (H&B ERP System Results), Text CD Video (ERP Benefits)

Week #6 Discussion Questions:

We will be discussing the below Review and Discussion questions for Week #6:

R&D Question #8 - Page 490

R&D Question #5 - Page 549


These can be found in the Week #6 Threaded Discussion Area. Be sure to click on the drop down menu to see the different discussion question threads for this week.

See the Discussion Question Thread Note at the end of this section.

Week #6 Homework Assignment:

Complete the following two questions for this week's homework assignment:

Review and Discussion question #1 on page 490 of your textbook.

What JIT principles are being used by Arvin North American Automotive (see the box on pages 482 and 483)? Use the categories in Exhibit 12.8 to develop your answer.

Review and Discussion question #2 on page 549 of your textbook - explain your answers.

Examine Exhibit 13.4 and suggest which model you might use for:

(a) bathing suit demand
(b) demand for new houses
(c) electrical power usage
(d) new plant expansion plans

Be sure your answers are complete in order to receive full credit for the assignment. If using any quoted material be sure to cite your source - that includes the textbook. I want to see your thoughts on these questions not a bunch of quoted material. Post to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

Quiz: Complete the Week #6 quiz.

Week #6 Individual Project Plan: Resources and Resource Loading

Please start off with a reminder to me of what project you are planning, and then define your Resources and Resource Loading for your individual project plan. Refer to page 91 of the text for additional guidance (not a real good source of information at all - see the attached example for better guidance). Remember: Resources are the tools (people, money, equipment, time, etc.) which are used to get the project done - loading refers to how you will utilize your stated resources. This can often be a problem in larger projects or complicated ones - often the same resource is scheduled to be used at the same time - or a person has to be at two different places at the same time - can anyone relate to this?

Here is a site that explains Resource Loading:

Resource Loading Site

Click on the Resource Loading Link below for a good example of what your Resources and Resource Loading description might look like. It was done by a student a few semesters ago and I thought it pretty thorough. You would do well to pattern yours similarly.

Post the Resources and Resource Loading portion of your IPP to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

NOTE: I am looking for a list or resources to be used and a loading schedule - 2 items please. Your Resources list is to include the human resources needed, the materials needed, various supplies needed and any capital (money resources) needed.

Resource Loading Example

--------------------------------------------------------------------------------------

WEEK 7: SUPPLY CHAIN MANAGEMENT

Lecture: Read the lecture on MRP and the Global Economy

Reading Assignment: Operations Management for Competitive Advantage Chapters 14, 15 and 16, Text CD Video (Inventory Definition), Text CD Video (Inventory Service Parts), Text CD Video (Bill of Material)

Week #7 Discussion Questions:

We will be discussing the below Review and Discussion questions for Week #7:

R&D Question #7 - Page 619

R&D Question #7 - Page 655


These can be found in the Week #7 Threaded Discussion Area. Be sure to click on the drop down menu to see the different discussion question threads for this week.

Week #7 Homework Assignment:

See the Discussion Question Thread Note at the end of this section.

Complete the following two questions for this week's homework assignment:

Review and Discussion question #6 on page 581 of your textbook.

How does forecast accuracy relate, in general, to the practical application of the aggregate planning models discussed in the chapter?

Review and Discussion question #8 on page 655 of your textbook.

What are the sources of demand in an MRP system? Are these dependent or independent, and how are they used as inputs to the system?

Be sure your answers are complete in order to receive full credit for the assignment. If using any quoted material be sure to cite your source - that includes the textbook. I want to see your thoughts on these questions not a bunch of quoted material. Post to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

Quiz: Complete the Week #7 quiz.

Week #7 - Individual Project Plan: A Project Control Chart.

Please start off with a reminder of what project you are planning, and then write a Project Control Chart for your individual project plan.

Projects are controlled and data is reported using a variety methods. For this assignment you will need to decide what you are going to report, and how you are going to report and track your project.

Refer to Exhibit 3.3 (Examples A & E) on page 78 of your text as your guide. Many of us that have been around the military are familiar with Gantt and Milestone type charts so this should be easy to do. Any of the examples on page 78 are OK to use. Note that I am looking for some form of coherent graphic control chart here. You will need to provide some form of explanation for your chart - letting me know just what it is you are tracking.

Post your Project Control Chart to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

--------------------------------------------------------------------------------------

WEEK 8: SCHEDULING & THEORY OF CONSTRAINTS

Lecture: Read the lecture on Critical Success Factors In Scheduling People and Products

Reading Assignment: Operations Management for Competitive Advantage Chapters 17, 18, and Technical Note 17, Supplement B, Text CD Video (Service Scheduling), Text CD Video (Scheduling/Computer System)

Week #8 Discussion Questions:

We will be discussing the below Review and Discussion questions for Week #8:

R&D Question #4 - Page 709

R&D Question #14 - Page 745


These can be found in the Week #8 Threaded Discussion Area. Be sure to click on the drop down menu to see the different discussion question threads for this week.

See the Discussion Question Thread Note at the end of this section.

Week #8 Homework Assignment:

Complete the following two questions for this week's final homework assignment:

Review and Discussion question #4 on page 684 of your textbook.

What priority rule do you use in scheduling your study time for midterm examinations? If you have five exams to study for, how many alternative schedules exist?

Review and Discussion question #3 on page 709 (Ch. 16 TN) of your textbook.

What determines whether a simulation model is valid?

Be sure your answers are complete in order to receive full credit for the assignment. If using any quoted material be sure to cite your source - that includes the textbook. I want to see your thoughts on these questions not a bunch of quoted material. Post to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 2 points. Be sure to select "Share With Instructor Only" please.

Week #8 - Individual Project Plan: Submission of a Complete IPP Package

Your week #8 IPP assignment is to post a complete IPP package to the Assignments Selection in Doc Sharing before midnight Sunday. This assignment is worth 8 points. Be sure to select "Share With Instructor Only" please.

Your complete IPP package should consist of all elements we have gone over in the IPP process through week #7. I have posted an example under the Course Home tab. Some folks have a hard time opening the Power Point example so I suggest they save it to their desktop and open it from there. Right click on the link and select Save Target As from the menu. You should be able to open it from your system OK if you have Power Point installed.

I want to see something more than 6 separate files. I want ONE comprehensive project from start to finish. If I have told you that you needed work on an area then I want to see that incorporated in the final package.

Final Examination: Take the final exam that I will be forwarding to your proctor during Week #6.

Student Opinion Survey: Complete the Student Opinion Survey form at the Park College Distance Education web page.

-----------------------------------------------------------------------------------------

Discussion Question Thread Note: Each week there will be two Discussion Questions (DQs) to respond to. I want to see your first post to the threads by Wednesday if at all possible in order to give everyone the maximum time to respond to your post. If I see you posting on Sunday night more than once then I will take 1 point. Fair warning given. I am looking for 2 good posts on 2 different days in each thread each week minimum. That would be a total of 4 posts per week to receive the full 3 points available each week - answering the DQs and then responding to a fellow student's post. You may certainly feel free to post more often and I highly encourage you to do so. I do, however, understand that many simply do not have time to be in the threads as often as some others might be able to. The big thing to remember is that we are here to learn and have some fun. Post relevant links to new material and sites by all means. This helps us all learn - including me ;-} See you in the threads ;-} Mike

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2006-2007 Undergraduate Catalog Page 87-89

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2005-2006 Undergraduate Catalog Page 87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "WH".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2006-2007 Undergraduate Catalog Page 89-90

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
1                                                                                                                                                                                                                                                          
The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is not demonstrated by answering any questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems 
Analysis                                                                                                                                                                                                                                                   
Outcomes
6, 8                                                                                                                                                                                                                                                       
The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is not demonstrated by answering any questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning 
Evaluation                                                                                                                                                                                                                                                 
Outcomes
5                                                                                                                                                                                                                                                          
The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is not demonstrated by answering any questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service 
Terminology                                                                                                                                                                                                                                                
Outcomes
3, 4                                                                                                                                                                                                                                                       
The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 2 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 1 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 0 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is not demonstrated by answering any questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products 
Concepts                                                                                                                                                                                                                                                   
Outcomes
2, 3                                                                                                                                                                                                                                                       
The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is not demonstrated by answering any questions regarding: (a) focus dimensions in operations management (b) ways to develop new products 
Application                                                                                                                                                                                                                                                
Outcomes
6                                                                                                                                                                                                                                                          
The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 2 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 1 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 0 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is not demonstrated by answering any questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management 
Whole Artifact                                                                                                                                                                                                                                             
Outcomes
7, 8                                                                                                                                                                                                                                                       
The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) 
Component                                                                                                                                                                                                                                                  
Outcomes
2, 4                                                                                                                                                                                                                                                       
The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management 

Copyright:

This material is protected by copyright and can not be reused without author permission.

Last Updated:7/28/2006 7:27:05 AM