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CA 104 Interpersonal Communication I
Aitken, Joan Evelyn


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

CA 104 Interpersonal Communication I

Semester

FA 2006 HO

Faculty

Dr. J. E. Aitken

Title

Professor, Communication Arts

Degrees/Certificates

Bachelors -- Communication Theory
Masters -- Speech
Doctorate -- Higher Education, Communication

Office Location

229 Copley, 8700 NW River Park Drive, Parkville, MO 64152 , Phone 816-584-6785

Office Hours

On office door and by appointment.

Daytime Phone

816-584-6785

Other Phone

As announced in class.

E-Mail

joan.aitken@park.edu

Web Page

http://captain.park.edu/aitken/104

Semester Dates

Fall, 2006

Class Days

--T-R--

Class Time

11:35 - 12:50 PM

Credit Hours

3


Textbook:

Verderber, K. S., & Verderber, R. F.  (2004).  Inter-Act:  Interpersonal communication concepts, skills, and contexts. (10th ed).   New York:  Oxford University Press.  Textbooks can be purchased though the MBS bookstoreTextbooks can be purchased though the Parkville Bookstore.

ISBN: 019516847X

Textbooks can be purchased though the MBS bookstore

Textbooks can be purchased though the Parkville Bookstore

Additional Resources:
1.  Required syllabus. 2.  Updated course information. 3.  eCollege login. 4.  eCollege tutorial. 5.  Library scholarly database tutorial. 6.  Textbook student resources.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

http://www.park.edu/syllabus/list.aspx
http://captain.park.edu/aitken/104/
http://parkonline.org/
http://onlineacademics.org/LibraryTutorial/eCollegeTutorial.htm
http://onlineacademics.org/LibraryTutorial
http://www.us.oup.com/us/companion.websites/9780195300642/studentresources/?view=usa

Course Description:
An introduction to the knowledge and skills of interpersonal communication.  The course content includes facilitation of more effective and supportive behavior, reduction of communication barriers and development of increased skill and confidence in relationships.  3:0:3

Educational Philosophy:
This course is an activity or application course.  Class time is focused on interpersonal communication application activities.  Students are expected to seek mastery of learning outcomes (B or 80% or better on each assignment).  Any major assignment with a grade of "C" or lower may be revised by the final due date (Tuesday or Week 8 for the first half of the semester and Tuesday of Week 16 for the second half of the semester.)  In mastery learning, students are graded on achievement rather than effort. Mastery learning provides opportunities to revise, rework, or retake in order to achieve a high competency level.  If you want to learn more about mastery learning, you can find websites that explain the concept, such as:   http://chiron.valdosta.edu/whuitt/col/instruct/mastery.html  Search the Internet or scholarly database with keywords:  mastery learning.

Learning Outcomes:
  Core Learning Outcomes

  1. Identify the fundamental elements of the communication process.
  2. Illustrate how self-concept influences communication.
  3. Explain how perception affects communication.
  4. Demonstrate effective listening habits and skills.
  5. Explore why language can create communication problems.
  6. Illustrate why nonverbal cues can create communication problems.
  7. Contrast methods of resolving communication problems caused by verbal and nonverbal communication.
  8. Formulate personal strategies for developing effective intercultural communication.
  9. Describe theories of relationship development.
  10. Select appropriate strategies for maintaining healthy interpersonal relationships.
  11. Evaluate the effectiveness of methods of resolving conflict.
  12. Demonstrate how to develop a supportive communication climate.


Core Assessment:

Core Assessment Portfolio:  (20% to 30% of grade)  The Core Assessment Portfolio is a collection of student work.  The portfolio must not be assigned due before the last quarter of the course and should cover at least 8 (75 percent) of the core learning objectives for the course.  It should involve research and emphasize activities associated with the ability to think critically and communicate effectively.  The rubric and core assessment project must be included in all syllabi.  The Core Assessment Portfolio should be transmitted to the instructor in electronic form preferably via email.

  Grading Criteria:

   90 - 100%   A

   80 -  89%   B

   70 -  79%   C

   60 -  69%   D

    0 -  59%   F    

Core Assessment Portfolio:

Minimum Requirements:  The core assessment for CA104 Interpersonal Communication will be a portfolio which

-Includes a variety of student assignments designed to show student mastery of at least eight (75 percent) of the core learning objectives for the course. 

-Includes at least one four-page research based paper that utilizes a minimum of three sources. 

-Includes at least one assignment that requires students to analyze their own communication behaviors or the communication behaviors of others.

-Includes at least one assignment that requires students to develop a mini-research project or a media or other creative work illustrating understanding of core concepts.

-Includes at least one assignment that illustrates student understanding of intercultural differences in values and communication.

-Must not be assembled before the last quarter of the course although it may contain work done as the semester progress, such as journals.

-Contains no more than two previously graded assignments.

-Emphasizes activities associated with the ability to think critically and communicate effectively. 

       -Must be transmitted to the instructor in electronic form.

Link to Class Rubric

Class Assessment:

Core Assessment Due week 12. 

-------------Methods of Evaluation of Competencies-------------

Evaluation of student mastery of course competencies will be accomplished using the following methods:

The following areas of evaluation are required in ALL Interpersonal Communication classes. 

>>>Tests:  (20% of grade)  Testing may include quizzes, chapter tests, mid-term and final examinations.

>>>Written Work:  (20% of grade)  See portfolio requirements.  Written work may include (but is not limited to) worksheets, daily exercises, reaction papers, and journals.  AMERICAN PSYCHOLOGICAL ASSOCIATION (APA) style is the required style manual of this course http://www.apastyle.org/ .  You will want to use correct citations, reference list http://owl.english.purdue.edu/handouts/research/r_apa.html#Your%20Reference%20List , and other APA style elements.  There are also online sources available to help you, such as http://owl.english.purdue.edu/handouts/research/r_apa.html

Required:  Daily Journal responses written in class, which responds to specific questions to show competency on the objectives.  Synthesis and overview reflection of the journal entries.

Required:  Analysis paper of a movie that demonstrates achievement of competencies.

Option:  PowerPoint presentations illustrating specific communication concepts.

Option:  Student experiments testing ideas from the text (for example students interviewing a variety of individuals to determine influences on an individual's self concept) with a paper explaining the research.

Option:  Student written music, poetry, etc. that focuses on communication with a paper explanation of how the creative work illustrates communication concepts.

Option:  Student produced videos or plays that illustrate communication concepts (along with a paper explanation).

Option:  Student analysis of their own communication behavior.

Participation/Discussion:  (30% of grade)  Participation/Discussion may include activities done in dyads, triads, small groups and class discussion or oral presentations. These activities may be evaluated through peer evaluation, self-evaluation and instructor evaluation. 

 Core Assessment Portfolio:  (30% of grade)  The Core Assessment Portfolio is a collection of student work.  The portfolio must not be assigned due before the last quarter of the course and should cover at least 8 (75 percent) of the core learning objectives for the course.  It should involve research and emphasize activities associated with the ability to think critically and communicate effectively.  The rubric and core assessment project must be included in all syllabi.  The Core Assessment Portfolio should be transmitted to the instructor in electronic form preferably via email. 

-------------Grading Criteria-------------
   90 - 100%   A

   80 -  89.99%   B

   70 -  79.99%   C

   60 -  69.99%   D

    0 -  59.99%   F  

Grading:
90-100 points or percent=A 80-89.99 points or percent=B Points equal to percentage.  See gradebook in eCollege for specifics. Students with a grade of less than "B" are encouraged to revise the assignment to achieve mastery of the assignment learning outcomes. The portfolio and major test are required, no matter how many points students earn.  The extra credit options are available to all students and may be used to "make up" for missed work.

Late Submission of Course Materials:

No late assignments accepted for any reason.  Students are advised to submit drafts of all their work, so they can avoid late assignments.  Any assignment, no matter how poor the quality can be revised by the absolute final deadline.  There are assignment options that will provide flexibility for student emergencies.  Assignments that fail to meet the final deadline--week 8 for the first half of the semester and week 16 for the second half of the semester--should expect a zero for the assignment.

Course Topic/Dates/Assignments:
 

-------------Tentative Schedule-------------

Assignments are due at the beginning of the class period on the assigned date (Tuesday).

Week one meetings:  Orientation to Interpersonal Communication
Read chapter 1.  Quiz.  Learning activities.

Week 2 meetings:  Forming and Using Social Perceptions
Read chapter 2.  Quiz.  Learning activities.

Week 3 meetings:  Communicating in Relationships:  Basic Concepts
Read chapter 3.  Quiz.  Learning activities.

Week 4 meetings:  Verbal Communication
Read chapter 4.  Quiz.  Learning activities.

Week 5 meetings:  Communicating Through Nonverbal Behaviors
Read chapter 5.  Quiz.  Learning activities.

Week 6 meetings:  Holding Effective Conversations
Read chapter 6.  Quiz.  Learning activities.

Week 7 meetings:  Listening Effectively
Read chapter 7.  Quiz.  Learning activities.  Research project due.

Week 8 meetings:  Responding with Understanding and Comforting Others
Read chapter 8.  Quiz.  Learning activities.

Week 9 meetings:  Sharing Personal Information:  Self-Disclosure and Feedback
Read chapter 9.  Quiz.  Learning activities.  Journal and reflection due.

Week 10 meetings:  Using Interpersonal Influence Ethically
Read chapter 10.  Quiz.  Learning activities.

Week 11 meetings:  Managing Conflict
Read chapter 11.  Quiz.  Learning activities.

Week 12 meetings: 
Portfolio due.  Portfolio presentations.

Week 13 meetings:  Communicating in Intimate Relationships:  Friends, Spouses, and Family
Read chapter 12.  Quiz.  Learning activities.

Week 14 meetings:  Communicating in the Workplace.
Read chapter 13.  Quiz.  Learning activities.

Week 15 meetings:  Electronically Mediated Interpersonal Communication
Read chapter 14.  Quiz.  Learning activities.

Week 16 meetings
Closure.  Final exam.

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2006-2007 Undergraduate Catalog Page 87-89

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2005-2006 Undergraduate Catalog Page 87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "W".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2006-2007 Undergraduate Catalog Page 89-90

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:

-------------Tentative Schedule-------------


Assignments are due at the beginning of the class period on the assigned date (Tuesday).

Week one meetings:  Orientation to Interpersonal Communication
Read chapter 1.  Quiz.  Learning activities.


Week 2 meetings:  Forming and Using Social Perceptions
Read chapter 2.  Quiz.  Learning activities.


Week 3 meetings:  Communicating in Relationships:  Basic Concepts
Read chapter 3.  Quiz.  Learning activities.


Week 4 meetings:  Verbal Communication
Read chapter 4.  Quiz.  Learning activities.


Week 5 meetings:  Communicating Through Nonverbal Behaviors
Read chapter 5.  Quiz.  Learning activities.


Week 6 meetings:  Holding Effective Conversations
Read chapter 6.  Quiz.  Learning activities.


Week 7 meetings:  Listening Effectively
Read chapter 7.  Quiz.  Learning activities.  Research project due.


Week 8 meetings:  Responding with Understanding and Comforting Others
Read chapter 8.  Quiz.  Learning activities.


Week 9 meetings:  Sharing Personal Information:  Self-Disclosure and Feedback
Read chapter 9.  Quiz.  Learning activities.  Journal and reflection due.


Week 10 meetings:  Using Interpersonal Influence Ethically
Read chapter 10.  Quiz.  Learning activities.


Week 11 meetings:  Managing Conflict
Read chapter 11.  Quiz.  Learning activities.


Week 12 meetings: 
Portfolio due.  Portfolio presentations.


Week 13 meetings:  Communicating in Intimate Relationships:  Friends, Spouses, and Family
Read chapter 12.  Quiz.  Learning activities.


Week 14 meetings:  Communicating in the Workplace.
Read chapter 13.  Quiz.  Learning activities.


Week 15 meetings:  Electronically Mediated Interpersonal Communication
Read chapter 14.  Quiz.  Learning activities.


Week 16 meetings
Closure.  Final exam.


Resources


Academic Support:  You are automatically enrolled in support courses.  In your list of special courses in eCollege, you will see a course designed to provide student services, research, writing, and technology tutorials and links.  For undergraduates, go to CDL 200 or CDL 300.  For graduates, go to CDL 500.


Advising:  Park University would like to assist you in achieving your educational goals. Your Campus Center Administrator can provide advising to you, please contact them for assistance.  If you need contact information for your Campus Center, click here.


Bookstore:  See the list of required and optional instructional materials for each course. 


Career CounselingThe Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.


Databases and finding peer-reviewed sources tutorial by Dr. Aitken:  http://onlineacademics.org/LibraryTutorial


eCollege tutorial by Dr. Aitken:  http://onlineacademics.org/LibraryTutorial/eCollegeTutorial.htm


Library:  Use online databases containing scholarly research articles.  Online information, links, electronic databases and the online catalog. Contact the library for further assistance via email or at 800-270-4347. http://www.park.edu/library/


Netiquette: In onground discussion, please be respectful toward differing points of view.  Select speech topics that are appropriate for your audience, which may mean you'll want to ask audience analysis questions PRIOR to selecting the topic and preparing your speech.  If communicating online, please communicate with respect toward others. http://captain.park.edu/OnlineAssessmentDraft/StudentCommunication.htm#EffectiveOnlineCommunication


Online Classroom Technical Support:  For technical assistance with the online classroom, email eCollegeHelpDesk@parkonline.org or call the helpdesk at 866-301-PARK (7275).  To see the technical requirements for online courses, please visit the http://parkonline.org website:  click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.


Park Helpdesk:  If you have forgotten your User ID or Password, or if you need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024.


Resources for current students: http://www.park.edu/current/



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
                                                                                                                                                                                                                                                          
Portfolio assignments synthesize information from the text and more than three additional sources. Portfolio assignments synthesize information from text and at least three additional sources. Portfolio assignments synthesize information from one to two sources and the text. Portfolio assignments show no evidence of additional sources. 
Analysis Outcomes                                                                                                                                                                                                                                          
Outcomes
CLO1-12                                                                                                                                                                                                                                                    
Portfolio assignments analyze stages/elements of all communication concepts illustrated in the assignment and identify motives and causes behind the communication. Portfolio assignments analyze stages/elements of all communication concepts illustrated in the work. Portfolio assignments fail to analyze stages/elements of all communication concepts illustrated in the work or have more than two factual errors. Portfolio assignments fail to analyze stages/elements of communication concepts. 
Evaluation Outcomes                                                                                                                                                                                                                                        
Outcomes
CLO 1-12                                                                                                                                                                                                                                                   
Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness and offers suggestions for improvement of strategy selection. Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness. Portfolio assignments only evaluate the communication strategies used in a given situation  in terms of successfulness OR usefulness OR have more than two factual errors. Portfolio assignments fail to evaluate communication strategies. 
Terminology  Outcome                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                   
Portfolio demonstrates a consistent use of more than eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of six to eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of fewer than six concepts/terms associated with interpersonal communication or has more than two factual errors. Portfolio fails to demonstrate the student's ability to use the  terminology of interpersonal communication. 
Concepts Outcome                                                                                                                                                                                                                                           
Outcomes
CLO 1-12                                                                                                                                                                                                                                                   
Portfolio defines more than eight concepts associated with interpersonal communication in the student's own words. Portfolio defines eight communication concepts in the student's own words. Portfolio relies on textbook definitions of communication concepts, or defines fewer than eight concepts in the student's own words, or has more than two factual errors. Portfolio fails to define communication concepts. 
Application Outcomes                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                   
Portfolio applies more than eight learned concepts to a given communication situation and explains the elements that need to be altered for communication to be more effective.

 
Portfolio applies eight learned concepts to a given communication situation. Portfolio applies fewer than eight concepts to a given communication situation, or has more than two factual errors. Portfolio fails to apply learned concepts to a given communication situation. 
Whole Outcome                                                                                                                                                                                                                                              
Outcomes
CLO 1-12                                                                                                                                                                                                                                                   
The portfolio demonstrates the student's achievement of more than eight of the competencies with no more than one to three errors in writing conventions. The portfolio demonstrates the student's achievement of eight of the competencies with no more than three to six errors in writing conventions. The portfolio demonstrates the student's achievement of seven or fewer competencies with no more than six to eight errors in writing conventions. Portfolio fails to demonstrate the student's achievement of  competencies and includes more than eight errors in writing conventions. 
Component Outcome                                                                                                                                                                                                                                          
Outcomes
CLO 1-12                                                                                                                                                                                                                                                   
Single components/assignments of the portfolio demonstrate the student's integration and mastery of multiple objectives beyond what was necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's mastery of the objective necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's partial mastery of the objective necessary for the assignment. Single components/assignments of the portfolio do not demonstrate the student's mastery of the objective necessary for the assignment. 
Values Literacy                                                                                                                                                                                                                                            
Outcomes
CLO 8                                                                                                                                                                                                                                                      
The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates multiple strategies for dealing with these differences. The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates a single strategy for dealing with difference. The portfolio demonstrates only partial understanding of intercultural differences in communication. The portfolio does not demonstrate understanding of intercultural differences in communication. 
Critical Literacy                                                                                                                                                                                                                                          
Outcomes
                                                                                                                                                                                                                                                          
Portfolio demonstrates the ability to write a clear paper using more than three library resources of different types (journal articles, books, etc.). Portfolio demonstrates the ability to write a clear paper using at least three library resources of different types (journal articles, books, etc.). Portfolio components/assignments lack the required sources, use internet sources, or the writing in the assignments is unclear. Portfolio components/assignments use no sources and the writing in the assignments is unclear. 

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Last Updated:7/31/2006 1:55:31 PM