CA 321 Interpersonal Conflict Resolution
F1J 2006 IN
Rasmussen, Leah J.
Human Resources Manager/Adjunct Faculty
M.A. Human Resource DevelopmentB.A. Human RelationsPHR Certified (Professional in Human Resources)
August 20-October 15, 2006
5:30 - 9:50 PM
Managing Conflict Through Communication
3rd edition by Dudley Cahn and Ruth Anna Abigail
Textbooks can be purchased though the MBS bookstore
Textbooks can be purchased though the Parkville Bookstore
McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.Career Counseling - The Career Development Center (CDC) provides services for all stages of career development. The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email email@example.com or call 800-927-3024Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Educational Philosophy: Respect opinions of others. Be open to new ideas and perspectives. My role is to encourage critical thinking through lecture, discussion, class participation, group assignments and research. Class participation and engagement in subject matter is expected and encouraged. Have fun!
Learning Outcomes: Core Learning Outcomes
Attendance: 10 points x 8 classes 80
Participation: 10 points x 8 classes 80
Weekly Journal Entry: 30 points x 8 classes 240 - Write a one-page response to conflict-related questions in personal/professional life and the resolution of same.
Weekly current events assignment: 7 x 10 70 - bring to class a current article on communication and conflict in the workplace - be prepared to discuss.
Research paper 200 - minimum of (10) pages - APA format - choose a personal/professional conflict and conduct research on implementation plans for resolution.
Presentation 100 - 15 minute group presentation (skit) addressing a conflict situation and resolution of same.
Final Examination 230 - comprehensive essay examination. Instructor will prepare students for examination on week 7.
1000 points total
900-1000 = A
800-899 = B
700-799 = C
600-699 = D
599 and below = F
Late Submission of Course Materials: Late assignments will result in point reduction unless approved by instructor.
Classroom Rules of Conduct: Observe the "Golden Rule." Be considerate. Be respectful. Cell phone and pagers must be turned off or on vibrate mode out of respect for the instructor and other students. Be participative. Be enthused. Be engaged. Share your ideas - have fun!
Week 1: Introductions, syllabus review, lecture (Chapters ,1-2) group activities
Week 2: Lecture (Chapters 3-5): group activities
Week 3: Lecture (Chapters 6-7): group activities
Week 4: Lecture (Chapters 8-9): group activities
Week 5: Lecture (Chapters 10-11): group activities
Week 6: Lecture: (Chapters 12-13) group activities
Week 7: Presentations - Lecture (Chapter 14) - final exam review
Week 8: Final examination
Academic Honesty:Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University 2006-2007 Undergraduate Catalog Page 87-89
Plagiarism:Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2005-2006 Undergraduate Catalog Page 87
Attendance Policy:Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.
Park University 2006-2007 Undergraduate Catalog Page 89-90
Disability Guidelines:Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .
Last Updated:8/3/2006 3:53:55 PM