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MG 375 Production and Operations Management
Parmenter, David V.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

MG 375 Production and Operations Management

Semester

U1J 2007 DN

Faculty

Parmenter, David V.

Title

Senior Adjunct Instructor

Degrees/Certificates

Bachelor of Arts Business: emphasis International Management
Master of Science Management
Master of Arts Education

Office Location

off campus

Office Hours

by appointment

Daytime Phone

913-220-8396

E-Mail

307085@park.edu

dvparmenter@aol.cim

Semester Dates

June 6, 2007 - July 25, 2007

Class Days

---W---

Class Time

5:30 - 9:50 PM

Credit Hours

3


Textbook:

Operations Management, 9th edition, Stevenson, William J. 2007, Irwin McGraw-Hill, New York, New York. ISBN: 0073041912

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
Study of the design, planning and operations and control of manufacturing processes, material management, inventory quality control systems, work measurement and production standards. PREREQUISITES: MA 120, FI 360, MG 352 or equivalents. 3:0:3

Educational Philosophy:

Teaching techniques will include lecture, discussions, text, study guides, concept applications, current events, case studies and student projects, quizzes, and final examination.  

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “operations management.”
  2. List four types of focus dimensions used in operations management.
  3. List three ways to develop new products.
  4. List three types of processes.
  5. Define the term “service” in relation to operation management.
  6. Explain the use or purpose for business process reengineering.
  7. Describe the cycle of product quality.
  8. Explain the term “material requirements planning” (MRP).


Core Assessment:

 

All Park University courses must include a core assessment that measures the course's Core Learning Outcomes. The purpose of this assessment is to determine if expectations have been met concerning mastery of learning outcomes across all instructional modalities. 

For this course, the core assessment is a Comprehensive Final Examination to be administered in all sections of MG 375. This exam is worth at least 20 percent of the student's final grade and will test students' mastery of the Core Learning Outcomes (as listed on this syllabus) through definitions, essay, and/or multiple choice questions. 

This core assessment is a CLOSED BOOK, CLOSED NOTES examination that must be administered and proctored in the classroom and may not be given as a take-home examination. Students should not have access to the exam or its questions before it is administered. The duration of the exam can be no longer than two hours. 

No computers, or materials other than a writing instrument and a calculator without text functions, and communication may be used for the exam; this applies to all students, regardless of whether the exam is for on-line or face-to-face students. Completion of the exam is strictly individual; students may not work in groups to complete the exam.

The Comprehensive Final Examination for online courses must be passed with a grade of at least 60% in order to pass the course regardless of the student’s overall average in the course.

Link to Class Rubric

Class Assessment:

The student will be assessed through weekly quizzes, current event reports and presentations core assessment written project and presentation, and classroom participation.

Grading:

Grading:
Graded Assignments:
1. Weekly quizzes will be given weeks 2-7. These weekly quizzes will cover the preceding weeks material. Quizzes are worth 50 points each. The total points possible for these weekly quizzes are 300 points or 30% of the total grade. 

2. The comprehensive final  (please refer to core assessment for particulars) will cover material covered throughout the term. Comprehensive final is worth 200 points or 20% of the total grade. Please note that the comprehensive final is NOT a take-home test.  The comprehensive final is a closed book and closed note exam. 

3. A written report will be due on the last class meeting. Standard MLA research paper format is expected. In addition, a minimum of five sources are required for the report.The written report should profile an organization's production or operational activities.  In the profile, the report will analyze and justify how the organiztion improves cost, performance, and/or value through its processes. In other words an expalanation of how the organization's processes are making the product/service better, cheaper, and/or faster which is consequently creating the value to the customer. The written report is worth 250 points or 25 % of the total grade

 
3. An oral presentation of the above-mentioned written report will be given to the class on the last class meeting. Presentations should be ten-fifteen minutes in length.  Some form of visual aid is required. The oral presentation is worth 50 points or 5% of the total grade.

 
4. "You Teach The Class Project" Each student will select a chapter sub-topic, listed in the table of contents. The student will preapre and lead a class discussion on the topic.  The student will prepare a study guide for the sub-topic.  The student will instruct the class on the sub-topic utilizing some form of a visual aid.  Four outside sources are required to enhance the class understanding of the sub-topic.  The student will submit the study guide and a work cited page. This project is worth 150 points or 15% of the total grade

 
5. The text, instructor, and outside materials are all resources used for this course. In addition each student with their personal experiences, knowledge, and skills are viewed as class resources. Consequently attendance and punctuality are extremely important. Attendance and punctuality will be monitored. This component of the grade is worth 50 points or 5% of the total grade
A breakdown of the attendance is as follows:
(-) 15 points = first absence
(-) 35 points = second absence
Three absences is an academic withdrawal
(-) 5 points = for each class not fully attended
*Please note that a student may lose more that the total of 50 points for attendance.

Grading:

GRADING PLAN: Final grades are computed as a percentage of the total 1000 points, which is the total number of points possible. The individual point values per assignments are listed in graded assignments.
A = 90 – 100%
B = 80 – 89%
C= 70 – 79%
D= 60 – 69%
F= less than 60%

All final exams will be comprehensive and will be closed book and closed notes.  If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth.  Electronic Computers will not be allowed on final exams unless an exception is made by the Associate Dean.

Late Submission of Course Materials:

Quizzes and the "You Teach The Class" project may be made-up at a regularly scheduled session. The written report, the oral presentation, and the comprehensibe final cannot be made-up unless prior arrangements have been made.

Classroom Rules of Conduct:

As Park University is a professional institution, the student conduct should be appropriate to the environment at all time.  Tolerance to diversity of ideas and people is to be respected in all aspects of the course.

Course Topic/Dates/Assignments:

Week Date Topic
1 6/6 Orientation to Class
Study Guide for Chapter 1 and Notes
2 6/13 Quiz on Chapter 1 and notes
Study Guide for Chapters 2, 3, 4,and Notes

3 6/20 Quiz on Chapters 2, 3, 4, and notes

Study Guide for Chapters 6, 7, and Notes


4 6/27 Quiz on Chapter 6, 7, and notes
Study Guide for Chapter 9, 10, and Notes


5 TBS

Project for Chapter 11, 12, and Notes

6 7/11 Quiz on Chapters 9, 10 and notes

Study guide for Chapter 14, 15 and Notes

7 7/18 Quiz on Chapter 14, 15, and notes
Study guide for Chapter 17 and Notes and Review for the Comprehensive Final

8 7/25 Comprehensive final Written report is due. Written Report is due.
An Oral Presentation is given on the written report.
* NOTE: The "You Teach The Class Project" will be due the date that the material is covered in class.

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2006-2007 Undergraduate Catalog Page 87-89

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2006-2007 Undergraduate Catalog Page 87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "W".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2006-2007 Undergraduate Catalog Page 89-90
The text, instructor, and outside materials are all resources used for this course. In addition each student with their personal experiences, knowledge, and skills are viewed as class resources. Consequently attendance and punctuality are extremely important. Attendance and punctuality will be monitored. This component of the grade is worth 50 points or 5% of the total grade
A breakdown of the attendance is as follows:
(-) 15 points = first absence
(-) 35 points = second absence
Three absences is an academic withdrawal
(-) 5 points = for each class not fully attended
*Please note that a student may lose more that the total of 50 points for attendance.

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is not demonstrated by answering any questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems 
Analysis                                                                                                                                                                                                                                                   
Outcomes
6, 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is not demonstrated by answering any questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning 
Evaluation                                                                                                                                                                                                                                                 
Outcomes
5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is not demonstrated by answering any questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service 
Terminology                                                                                                                                                                                                                                                
Outcomes
3, 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 2 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 1 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 0 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is not demonstrated by answering any questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products 
Concepts                                                                                                                                                                                                                                                   
Outcomes
2, 3                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is not demonstrated by answering any questions regarding: (a) focus dimensions in operations management (b) ways to develop new products 
Application                                                                                                                                                                                                                                                
Outcomes
6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 2 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 1 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 0 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is not demonstrated by answering any questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management 
Whole Artifact                                                                                                                                                                                                                                             
Outcomes
7, 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) 
Component                                                                                                                                                                                                                                                  
Outcomes
2, 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management 

Copyright:

This material is protected by copyright and can not be reused without author permission.

Last Updated:5/25/2007 10:07:03 AM