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MG 375 Production and Operations Management
Weinfurther, Judith A.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

MG 375 Production and Operations Management

Semester

S1D 2007 DA

Faculty

Weinfurther, Judith A.

Degrees/Certificates

BS Accounting, MS Organizational Development & Behavior;
Silver Lake College, Manitowoc, WI

Daytime Phone

520-818-4366

Other Phone

647-4753

E-Mail

P418256@oirate.park.edu

jweinfurther@aol.com

Semester Dates

Jan 16, 2007 to Mar 8, 2007

Class Days

Tuesday & Thursday

Class Time

7:30 - 10:10 PM

Credit Hours

3


Textbook:

Operations Management for Competitive Advantage (with CD), by Richard B. Chase, Nicholas J. Aquilano, and
and F. Robert Jacobs (Eleventh Edition) Irwin/McGraw-Hill.

Additional Resources:

NA

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
Study of the design, planning and operations and control of manufacturing processes, material management, inventory quality control systems, work measurement and production standards.
PREREQUISITES: MA 120, FI 360, MG 352 or equivalents. 3:0:3

Educational Philosophy:

My belief is that in a class such as this an interactive approach is required.  In a class based on lecture, reading, quiz, discussion, examinationa students will learn the principles and application process to used what is learned.  My goal is to provide information to build learner expertise and provide activities and discussions that will allow students to apply what has been learned to real and hypothetical situations.  This will allow the student to understand and apply the learned princ iples to real situations in their work environment.

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “operations management.”
  2. List four types of focus dimensions used in operations management.
  3. List three ways to develop new products.
  4. List three types of processes.
  5. Define the term “service” in relation to operation management.
  6. Explain the use or purpose for business process reengineering.
  7. Describe the cycle of product quality.
  8. Explain the term “material requirements planning” (MRP).


  Instructor Learning Outcomes
  1. Demonstrate an ability to develop budgets and evaluate performance
  2. Understand project management and how to apply to a situation
  3. Name and understand what the principal financial statements provide a business
Core Assessment:

All Park University courses must include a core assessment that measures the relevant Departmental Learning Outcomes.  The purpose of this assessment is to determine if expectations have been met concerning mastery of learning outcomes across all instructional modalities. The core assessment for this course is a final exam which counts for 20% of the grade. Questions on the final exam will be developed to test at least six of the eight course core objectives.

Link to Class Rubric

Class Assessment:

Points will be earned by participation in class discussions and answers to specific questions assigned individually and in groups. 
Submission of written answers to specific questions or situations will be used to accumulate points specific to the individual. 
Application discussions and activities will be used to determine how individuals and groups will perform what has been learned.
The individual project will be reviewed on a weekly basis to ensure all are drawing the correct assumptions on what the weekly expectations are.
Quizzes and a final exam will be used to determine facts and process learning.
Presentations and demonstrations will b required by each member during the class to allow members to verbalize their learnings and draw consensus from others.

Grading:

Assignments:                    % of Class Grade               Total Points in Course
Discussion & activities            20%                                      20
Homework Answers              20%                                      20
Weekly Quiz                          15%                                     15
Individual Project                   25%                                      25
Course Examination               20%                                      20
Total                                    100%                                    100 points

All final exams will be comprehensive and will be closed book and closed notes.  If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth.  Electronic Computers will not be allowed on final exams unless an exception is made by the Associate Dean.

Late Submission of Course Materials:
Each days assignments must be completed by the date due on the schedule.  Assignments received after this time will receive a 50% reduction in points.  Assignments received more than a week late will receive no points.  The Individual project is a critical part of the classes each segment will be required in the week  on the schedule.  Failure to complete any weekly requirement will impact the final grade for the project at presentation.
 

Classroom Rules of Conduct:

1.  All students will come to class at the assigned time with work complete and ready for class.
2.  All students are expected to participate in the class discussion.
3.  All material assigned for points should be prepared in the appropriate format, spreadsheetk, word document, charts etc for ease of reading and discussion.  Some assignments may require Powerpoint slides for better understanding and discussion points.
4.  The instructor may change the schedule during the course to allow for any unforseen timing issues.  these changes will be brought to student attention long before the class session that is being changed.
5.  The class is a learning situation, all students should bring forward questions on any material that requires additional explanation.

Meeting dates:

Class Activities,

Assignments,

Tests,

Meeting - 1 & 2
Jan 16 & 18, 2007

Introductions, review syllabus, course policies and class schedules.  Discussion of assignment material.

Read text chap 1 & 2
Review Technical Note 4
Prepare discussion quest. page 20, 43 & 146
Homework: Choose a problem from page 44 or 146.  Develop a 1 paragraph solution for the problem chosen.  Include any supporting documents, egs. charts,articles, etc that will support your answer.
Weekly quizz day 2.
Individual project:  Development of a project plan, discussion of requirements.

Weekly quizz day 2

Meeting - 3&4
Jan 23 & 25, 2007

Discussion of material.
Finalize individual project

Read text chap 3&5
Do Technical note 5
Prepare discussion ques. pg. 97,174 & 204
Homework Prob. Chose a problem from pg. 98, 103, 174 or 204 and dvelope a 1 paragraph solution.  Include any supporting document required to support your answer.
Individual project:
Write a Statement of Work (SOW) for your individual project plan. The SOW should be in general terms and include a written narrative giving the project a name, objectives to be achieved, when the project begins and ends, major milestones during the project with associated results or deliverables, how each deliverable will be measured to determine success or failure and what written reports will be generated during the project. Submit to the class for review.

Weekly quizz day 2

Meeting - 5 & 6,
Jan 30 & Feb 1, 2007

Discussion of class assignments

Read text chap 4,6,7
Complete technical note 6
Prepare discussion ques pg. 129, 221, 253 or 284
Homework problem:
Chose from pgs. 129, 222, 254 or 284
Individual project:  Write a work breakdown structure statement for your individual project plan.  The work breakdown should define the hierarchy of the project tasks and associated work packages and include the structure showing tasks with subtasks.  Submit to the class for review.

Weekly quiz day 2

Meeting - 7 & 8
Feb 6 & 8, 2007

Discussion of class assignments

Read text chap 8 & 9
Complete technical notes 7 & 8
Prepare discussion ques pg. 312, 229, 266, 392.
Homework problem:
Choose a problem from pg 313, 339, 366, or 392.  Develop a 1 paragraph solution for the problem chosen.  Include any supporting documents required to support your answer.
Individual project:
Write an organizational structure for your project plan.  Present the structure for the project as a pure project, functional p-roject and matriz project.  Show the responsibilities of individuals for each project sturcture.  Identify the structure that will be used for your project and indicate what work will be assigned to each part of the sturcture.  Submit to the class for review.

Mid term exam day 2

Meeting - 9 & 10
Feb 13 & 15, 2007

Discussion of class assignments

Read text chap 10 & 11
Complete technical note 11
Discussion questions pg 423, 443 and 462.
Homework question: pg 424,` 443, 462.  Develop a 1 paragraph solution for the problem chosen.  Include any supporting socuments required to support your answer.
Individual project:
Develop a schedule for your project plan.  Include the tasks, subtasks and activities.  Show the sequence of tasks, subtasks and activities and how they relate to each other including dependencies and precedence relationships.  Identity the critical path for the schedule.

Class activity will be used.

Meeting - 11 & 12
Feb 20 & 22, 2007

Discussion of class assignments

Read text chap 12 & 13
discussion ques pg 490, 508, 549.
Homework: problem pg 549
Individual project: Define resources and resource loading for your project plan.  Show resources required for each task, subtask or activity and how resources will be allocated.  Provide a time-cost model for expenditure of funds.  Submit to class for review.

Class activity will be used.

Meeting - 13 & 14
Feb 27 & Mar 1, 2007

Discussion of class assignments

/read text chap 14, 15, 16.
Prepare discussion ques pg 581, 619 and 655.
Homework question:
Choose a problem from pg 619 or 655. Develop a 1 paragraph solution to the question.  Include supporting documents as required to support your statement.
Individual project: Write a project control statement for your project.  Indicate how and when project results lwill be measured, timing and content of graphic and written reportsf and action to be taken for deviations in the planned schedule and resource laoding.  Submit to the class for review.

Class activity will be used.

Meeting - 15 & 16
Mar 6 & 8, 2007

Discussion of class assignments

Read text chap 17 & 18.
Prepare for discussion ques pg 709, 745 774
Homework: to be assigned by instructor Mar 1, 2007.
Individual project:
Submit the completed plan to the instructor.
Consolidate all materials presented in previous weeks with any updates suggested by the class into one single project plan document.  Include a title page with: the name of the author, course, date, project title.  In the complete documents include the Statement of Work, Work Breakdown Structure, Schedule, Organizational Structure, Resource Allocation including the budget and the Project Control information.  submit this in a single packet.

Presentation of the project plan to the class.
Final exam


Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2006-2007 Undergraduate Catalog Page 87-89
The honor system will be in effect for each examination, as well as for the entire course.  You are responsible for the integrity of your behavior. The penalty for using unauthorized information for exams will be failure of the course and a filing of a disciplinary action for academic misconduct.  

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2006-2007 Undergraduate Catalog Page 87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "W".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2006-2007 Undergraduate Catalog Page 89-90

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is not demonstrated by answering any questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems 
Analysis                                                                                                                                                                                                                                                   
Outcomes
6, 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is not demonstrated by answering any questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning 
Evaluation                                                                                                                                                                                                                                                 
Outcomes
5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is not demonstrated by answering any questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service 
Terminology                                                                                                                                                                                                                                                
Outcomes
3, 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 2 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 1 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 0 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is not demonstrated by answering any questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products 
Concepts                                                                                                                                                                                                                                                   
Outcomes
2, 3                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is not demonstrated by answering any questions regarding: (a) focus dimensions in operations management (b) ways to develop new products 
Application                                                                                                                                                                                                                                                
Outcomes
6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 2 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 1 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 0 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is not demonstrated by answering any questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management 
Whole Artifact                                                                                                                                                                                                                                             
Outcomes
7, 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) 
Component                                                                                                                                                                                                                                                  
Outcomes
2, 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management 

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Last Updated:1/2/2007 5:07:18 PM