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MG 375 Production and Operations Management
Moulton, Rodney


Course Number: MG 375
Course Title: Operations Mgmt
Instructor: R. F. Moulton
Phone: 822-1161
Fax: 822-1199
e-mail: RodMoult@aol.com
Park Mail Box: 564-5803 ext: 638
Term Dates: 03 Jan-27 Feb, 2005
Meeting Time: M/W 5:00–7:30 PM
Site: Fort Bliss, TX













SYLLABUS









PARK UNIVERSITY




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I. COURSE DESCRIPTION

Study of the evolution of Operations Management and operations strategies as they apply to both manufacturing and service industries; financial analysis, quality control, forecasting, facility planning, waiting line theory, work measurement, project planning and scheduling, inventory control systems, and aggregate planning in a workgroup environment.

II. GOALS OF THE COURSE

Primary emphasis is placed on application of basic quantitative and analytical problem solving and decision making techniques. The course will be conducted in two parts: Part One includes a discussion of OM concepts and a framework for strategy development; product development and project management; technology in operations; process measurement and financial analysis; and quality control management. Part two deals with facility location and layout; forecasting; human resources and work measurement; waiting line management; aggregate planning and inventory systems.

III. LEARNING OBJECTIVES

After studying the chapters, completing the assigned problems, and answering the discussion questions, the student should have an understanding of the theory underlying operations management and be able to contribute to improved operational decisions, and quantitative problem solving in the workplace. This applies to financial, personnel, and marketing management students, as well as management information systems and computer science students, who may interact with operations personnel; in addition to those students who may be directly involved with operations management.

IV. COURSE ARRANGEMENTS

The classroom presentations will consist of conference/problem solving sessions, discussion of reading and homework problem assignments, and mid-term and final examinations. Both individual and workgroup assignments will be conducted, including a computer exercise in Excel. Student participation is encouraged and will be part of the final course grade. Students should feel free to ask pertinent questions at any time.




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V. COURSE REQUIREMENTS

Students are responsible for reading all assignments from the textbook as well as any handout materials provided by the instructor, and all assigned homework problems and exercises, prior to class. Students should also be prepared for in-depth class discussions. The Class Meeting Schedule and Learning Objectives serve as guidance for study prior to classroom sessions.

VI. TEXTBOOK LIST

Mark Davis, Nicholas Aquilano, and Richard Chase, Fundamentals
Of Operations Management, Fourth Edition, McGraw-Hill/Irwin, 2003


VII. SUPPLEMENTAL RESOURCE MATERIALS LIST

Mark Davis, Nicholas Aquilano, and Richard Chase, Fundamentals
Of Operations Management, Third Edition, McGraw-Hill/Irwin, 1999.

Joseph G. Monks, Operations Management Theory and Problems, Third Edition, McGraw-Hill Book Company, New York, 1987.

Arthur C. Laufer, Production And Operations Management, Third Edition, South-Western Publishing Company, Dallas, TX., 1984.




















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VIII. CLASS MEETING AND EXAMINATION SCHEDULE

DATE CHAPTER TOPIC

PART ONE

03 January 1 Introduction to Operations Management

05 Jan 2 Operations Strategy & Competitive Priorities

10 Jan 3 New Product and Service Development

12 Jan 4 The Role of Technology in Operations

17 Jan 5 Process Measurement and Analysis
Supplement 5 Financial Analysis

19 Jan 6 Quality Management
Supplement 6 Quality Control Charts
Review

24 Jan Midterm Examination (Chap 1-6)

PART TWO

26 Jan 7 Facility Location & Capacity Decisions
**Supplement 3 CPM and PERT Scheduling

31 Jan 8 Facility Layout Decisions

02 February 9 Forecasting

07 Feb 10 Human resource Issues in Operations Management
Supplement 10 Work Measurement & Time Studies

09 Feb 11 Waiting Line Management
Supplement 11 Waiting Line Theory & Equations

14 Feb 15 Aggregate Planning With Excel Spreadsheets
Workgroup Assignments (1-Laptop per group)

16 Feb 16 Inventory Systems
Final Review

21 Feb Final Examination (Chap 7-11, 16)

23 Feb Aggregate Plan Turn-In & Course Critique
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IX. CLASS POLICIES

Regular attendance at all class sessions is expected. Legitimate
absences, TDY, and illness, for example, are excusable but makeup
work is required. Students should, whenever possible, notify the
instructor in advance of an absence. Three unexcused absences are grounds for a grade of “F” or an Involuntary Withdrawal. Cheating
will not be tolerated. The first offense normally leads to an immediate failure grade for the course. A second offense is cause for dismissal from the College.

X. GRADING POLICY

Two examinations (midterm and final) are scheduled for this course. Examinations are not comprehensive and will cover only material taught since the preceding examination. A thorough understanding of concepts and procedures covered in earlier chapters is necessary for mastery of subsequent examinations. Examinations will consist of short-answer type questions and quantitative problem solving with word problems. A graded workgroup Aggregate Planning exercise in Excel Spreadsheet
will also be given, near the end of the semester.

If an examination is missed through an unauthorized absence, a makeup may be taken with penalty to be determined by the instructor. For a predetermined authorized absence, arrangements must be made ahead of time to take the makeup through the instructor or Park University Administrative Office.

The final grade for the course will be determined as follows:


MIDTERM EXAMINATION 40.0%
FINAL EXAMINATION 40.0%
WORKGROUP EXERCISE 20.0%


SCORE GRADE

90% - 100% A
80% - 89% B
70% - 79% C
60% - 69% D
0% - 59% F



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