HC461 The Hospital and the Community

for U1B 2007

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 461 The Hospital and the Community


U1B 2007 BL


Hacker, Helmut F.


Adjunct Faculty member


BA,   St. John's University (MN)
MLA, Boston University (MA) HCA, Academy of Health Sciences (TX)
Ph.D.Knightsbridge University (UK)

Office Location


Office Hours

Before and after class, and anytime with appointment

Daytime Phone

(915) 595-2322 can leave messages.

Other Phone




helmut_f_hacker@yahoo.com (USE THIS ONE)

Web Page


Semester Dates

1 June - 20 July 2007

Class Days


Class Time

5:00 - 10:00 PM



Credit Hours



Hospitals:  What they are and how they work.  Don Griffin.  Third edition. Jones and Bartlett Publishers, Boston, MA 2006.  Earlier editions are acceptable.

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

Handouts will be provided by the instructor.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
Issues specific to the organization and administration of hospitals, their scope of services in relation to community need, and relationships with community health care services. Topics covered dealing with the unique aspects of administration of hospitals and internal departments include improvement of organizational performance, personnel productivity, strategic planning, cost containment, materials management, image in the community, medical staff recruitment, patient census and utilization of services, and contracting for services from external suppliers. 3:0:3

Educational Philosophy:

My educational philosophy is to treat all students as adult learners.  Readings, examinations, and the like contribute to the educational process, however, classroom participation and discussion of real world experiences is very important.  There will be total academic freedom in my classroom.

Learning Outcomes:
  Core Learning Outcomes

  1. Students will explain the governing bodies of hospitals.
  2. Students will justify the role of the hospital in and to its community.
  3. Students will compare and contrast the various departments and ancillary services of the hospital.
  4. Students will integrate concepts such as organizations, personnel and professional relationships, strategic planning, cost containment and other factors in the improvement of the organization's performance.

Core Assessment:

Class Assessment:

Mid term examination
Final examination
Oral presentation
Class participation


Mid term examination          40 points                        Grading Plan   100 - 90 = A
                                                                                                         89 - 80 = B
Final examination                 40 points                                                79 - 70 = C
                                                                                                         69 - 65 = D
Oral presentation                 15 points                                                below 65 = F
Class participation                 5 points

All final exams will be comprehensive and will be closed book and closed notes.  If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth.  Electronic Computers will not be allowed on final exams unless an exception is made by the Associate Dean.

Late Submission of Course Materials:
All work must be completed and turned in by the last day of class.

Classroom Rules of Conduct:

No talking when I am speaking or when another student is speaking.  Please be on time and remain for the entire class.  Please turn off all cell phones and beepers.  Do not even think of looking at your text messages during class.  If you have an unexcused absence (one that I have not approved IN ADVANCE) your final grade will be reduced by one grade for each absence.  Everyone is expected to participate in class discussions.

Course Topic/Dates/Assignments:

June 1   Introductions.  Introduction to the course.  Administrative requirements.  Chapters 1 - 4.  Students will have an appreciation of the early history of hospitals, understand health care trends, understand the organization of hospitals, and appreciate the operation of the governing bodies of hospitals.
June 8   Chapters 5 - 9 Students will understand the role of the CEO/Administrator, the various outpatient areas, the ER, Admitting Department, and the various roles of the medical staff.
June 15  Chapters 10 -15 Students will describe the nursing care delivery system, and review the key ancillary services.  Students will compare and contrast the various support services, including patient facilities and administrative support services.   
June 22  Mid term examination in class covers Chapters 1 - 15.
June 29  Chapters 16 - 20  Students will describe and understand hospital finances, including generating revenue, budgeting, and business functions.  Students will appreciate the importance of medical records and quality improvement.
July 6     Chapters 21 - 28  Students will understand the areas of risk management, medical malpratice, patient safety, bioethics, accreditation, marketing and planning.  Students will compare and contrast the US medical care system with others in the world.   
July 13   Final examination in class covers Chapters 16 - 28.
July 20   Oral presentations.  Feedback on the course.  Please do not forget to do the on line survey.

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2006-2007 Undergraduate Catalog Page 87-89

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2006-2007 Undergraduate Catalog Page 87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "W".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2006-2007 Undergraduate Catalog Page 89-90

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:

No research paper is required for this course, as the examinations are quite challenging.  However, an oral presentation of no more than 10 MINUTES is required.  You may use your notes, but DO NOT read your report.  The notes do not have to be turned in.  Topics must be approved by me in advance.  If your presentation is professional and relevant, and contributes to learning, you will get an A grade. 


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Last Updated:4/5/2007 11:43:24 AM