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MG 375 Production and Operations Management
Dick, Michael


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.
CourseMG 375 Production and Operations Management WT
SemesterS2L2005
FacultyMichael Dick
TitleAdjunct Faculty
Degrees/CertificatesMBA, Central Missouri State University
BS CIS, Park University
Office LocationWhiteman AFB Library
Office HoursSaturday, by appointment
Daytime Phone660-441-1751
E-MailMichael.Dick@park.edu
park_wafb@yahoo.com
Semester Dates21 March – 15 May 2005
Class Days-M-W---
Class Time7:45 - 10:15 PM
PerquisitesMA 120, FI 360, BA/MG 352 or equivalents
Credit Hours3

Textbook:
Operations Management, William J. Stevenson 8th Edition (ISBN: 0072971223).  Student workbooks are not required and will add little to the learning experience of this course.

Textbooks can be purchased though the MBS bookstore

Additional Resources:
Business Week, Wall Street Journal, USA Today.  Students will need a business calculator and a knowledge of basic algebra and statistics.


Course Description:
Study of the design, planning and operations and control of manufacturing processes, material management, inventory quality control systems, work measurement and production standards. Pre-requisites: MA120, FI360, MG352 or equivalents. 3:0:3

Educational Philosophy:
I believe effective use of the available classroom time, augmented by meaningful homework assignments and research projects best serves the needs of the non-traditional student.

Learning Outcomes:

1. Define the term “operations management.”

2. List four types of focus dimensions used in operations management.

3. List three ways to develop new products.

4. List three types of processes.

5. Define the term “service” in relation to operation management.

6. Explain the use or purpose for business process reengineering.

7. Describe the cycle of product quality.

8. Explain the term “material requirements planning” (MRP).

9.  Evaluate business problems and select and apply the appropriate quantitative measures for correction.

Course Assessment:
There will be two examinations, twelve quizzes, twelve homework assignments and a problem solution with a formal presentation.  

a.  Examinations are worth up to 100 points each.  Students may take the entire class period to complete the examination.

b.  Take-home quizzes are worth up to 10 points each.  Quizzes will be graded at the beginning of the next lecture.  Students absent when quizzes are assigned or graded forfeit the points for that quiz.

c.  Each homework assignment is worth up to 10 points and will be submitted at the beginning of the class period in which it is due.  Assignments submitted on time may be resubmitted for regrading.  Homework submitted one class period late will be accepted, but not regraded and will be scored at half-value.  Later submissions will not be accepted. Each page of the assignment will have the student's name and assignment number.  Assignments must be legible and must show the application of the principle, not simply the answer.  Pages must be stapled together.

c.  Each student will be assigned a business problem for evaluation and solution.  This assignment is worth up to 160 points and will be will be formally presented to the class using Microsoft PowerPoint.  A written solution of the problem will be submitted to the instructor at the end of the presentation. As a minimum, the student will:

1.  Evaluate the problem and select an appropriate quantitative method for solution.
2.  Explain the selected process with any limitations.
3.  Solve the problem.
4.  Discuss the solution.
5.  Field any questions.

d. If you feel that you were not fairly graded on an assignment or an exam, you have until the subsequent class period after the assignment/exam is returned to submit to the instructor a written request for a re-grade. Requesting a re-grade in no way assures you of receiving additional points.

Grading:
200 points for examinations (2 @100 each)
120 points for quizzes (12 @ 10 each)
120 points for homework (12 @ 10 each)
160 points for problem/solution presentation

600 points total

A = 90 – 100%
B = 80 – 89.99%
C = 70 – 79.99%
D = 60 – 69.99%
F = Below 60%

Late Submission of Course Materials:
Late submission of course material is not permitted without the prior approval of the instructor.

Classroom Rules of Conduct:
Students are expected to attend every scheduled meeting of the course and to be present for the full class period.  Students must inform the instructor or the Park University Whiteman office (660-563-2846) prior to any absence.  Absent students are responsible for all materials covered during the class period(s) missed and the timely completion of assignments, which may be submitted by e-mail.

DateChapter & Topic / AssignmentAssignment Due
21 Mar 2005Chap 1:  Introduction
#1:  Pg 28-29 - Hazel
 
23 Mar 2005Chap 2:  Competitiveness
#2:  Pg 59 – Hazel Revisited; Pg 55 – P2
 
28 Mar 2005Chap 9:  Quality Management
#3:  Pg 422 – P1 & P3
#1 & #2
30 Mar 2005Chap 10:  Quality Control
#4:  Pg 462 – P4; Pg 464-465 – P13 & P15
 
4 Apr 2005
Chap 17:  Project Management
#5:  Pg 768-769 – P3 & P5a
#3 & #4
6 Apr 2005Chap 4:  Product Design  
11 Apr 2005Midterm (Chaps 1-2; 4, 9-10; 17) 
13 Apr 2005Chap 5:  Capacity Planning #6:  Pg 192 – P6
Chap 5S:  Decision Theory #7:  Pg 212 – P13 & P 14 a, b
 
18 Apr 2005Chap 3:  Forecasting
#8:  Pg 112-113 – P14; Pg 114 – P22
#5 & #6 & #7
20 Apr 2005Chap 8:  Location Planning
#9:  P 372 – P10
 
25 Apr 2005Chap 11:  Inventory Management
#10:  Pg 526-527 – P 4 & P13
#8 & #9
27 Apr 2005Chap 12:  Aggregate Planning
#11:  Pg 569 – P2
 
2 May 2005Chap 15:  Scheduling
#12:  Pg 686 – P7
#10 & #11
4 May 2005Chap 16:  Supply Chain Management 
9 May 2005Problem Presentations#12
11 May 2005Final Examination (Chaps 3; 5; 8; 11-12; 15-16) 

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.  
Park University 2004-2005 Undergraduate Catalog
Page 101

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. <a href="http://www.park.edu/catalog">
Park University 2004-2005 Undergraduate Catalog</a> Page 101

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "WH".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2004-2005 Undergraduate Catalog Page 100

Disability Guidelines:

Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Park University is committed to meeting the needs of all learners that meet the criteria for special assistance. These guidelines are designed to supply directions to learners concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act of 1990, regarding learners with disabilities and, to the extent of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page:
http://www.park.edu/disability
 
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Copyright:
This material is copyright and can not be reused without author permission.