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MG 365 Organizational Behavior
Riley, Glenda

Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


MG 365 Organizational Behavior


S1T 2007 DLI


Riley, Glenda A.



Office Location


Office Hours

M - Th 4:00 - 8:00 p..m. Sunday 5:00 - 9:00 p.m.

Daytime Phone


Other Phone

Fax:  870-663-4667


Semester Dates

January 15, 2007 - March 11, 2007

Class Days

Monday - Thursday & Sunday

Class Time

M - Th 4:00 - 8:00 p..m. Sunday 5:00 - 9:00 p.m.

Credit Hours


Required Text:   Management of Organizational Behavior, Leading Human Resources, 8th ed., Author: Paul Hersey, Kenneth H. Blanchard, Dewey E. Johnson ISBN: 0-13-017598-6

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:
The Wall Street Journal (WSJ). The WSJ is an excellent reference for this course. (It never fails to amaze me how many companies do the wrong thing in managing people!) It is available at most libraries, in many offices, and other places. While not required for this course, it will enhance your understanding immeasurably.  Hard copy subscriptions that include the online subscription are available to you as a student at special discounted rates. You can subscribe on-line. Click here to subscribe online! Follow this link and fill in the requested information.  You will get instant access to the online version with hardcopy to follow.  Park's zip code is 64152.  Delivery will start in a few days and they will bill you directly, usually within 3 or 4 weeks. Alternatively, you can send me an e-mail that includes: First and last name, address (street, city, state, zip), length of subscription you want, and the month and year you expect to graduate. I'll transfer your information to a WSJ form and send it to them. 

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.

Course Description:
Examines theoretical and practical perspectives and experiences in the areas  of motivation and human relations; individual behavior, small group  behavior, intergroup behavior; organizational effectiveness, and  organizational development. Lecture, discussion and cases are used.   Prerequisite: <a href='index.aspx?Class=MG352'>MG352</a>.  3:0:3

Educational Philosophy:
The facilitator’s educational philosophy is one of interactiveness based on lectures, readings, quizzes, dialogues, examinations, internet, videos, web sites and writings. The facilitator will engage each learner in what is referred to as disputatious learning to encourage the lively exploration of ideas, issues and contradictions.

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “organizational behavior”.
  2. Identify two types of ability.
  3. Contrast terminal and instrumental values.
  4. Identify four employee responses to dissatisfaction.
  5. Identify and explain the factors that determine an individual's personality.
  6. Describe four styles of decision making.
  7. Outline the motivation process.
  8. Identify the benefits and disadvantages of cohesive groups
  9. Contrast teams with groups.
  10. Contrast leadership and management.
  11. Identify the five dimensions of trust.
  12. Describe the seven bases of power.
  13. Identify six elements that define an organization's structure.
  14. Clarify how culture is transmitted to employees.

Core Assessment:

Final exam

Link to Class Rubric

Class Assessment:

Course Grading Scale

The final course grade will be determined using the following measurements: Homework Assignments/Group projects, Mid Term Exam, Comprehensive Examination Instructor evaluation/class participation which is made up of the following factors: Posting your introduction to the conference during the first week of the course. Posting comments on the videos and other related activities in the discussion threads each week. Team work - which includes joining/forming a team during week 1 and submitting the week 2 thru 8 assignment with your team. Having a completed, correct proctor form submitted by the end of week 4. There is a link to the proctor form provided below. Attending class each week - meaning being active with your team. I ask each team leader to report if someone did not participate during a week because Park makes me report to it. Responding to my request for teammate evaluations during week 8. Other course related activities.


The following percentages will be used to assign course grades: 90% - 100% = A   80% - 89% = B   70% - 79% = C   60% - 69% = D   Below 60% = F   The work you do in this class is valued as follows: Homework = 200 pts. 51% of grade Mid Term Exam (4th week) = 50 pts. 13% of grade Comprehensive Examination (8th week) = 100 pts. 26% of grade.   Instructor evaluation/class participation etc. = 40 pts. 10% of grade.

Total points = 390 

The comprehensive final exam is not a take-home test and the comprehensive exam is a open book closed notes exam.

For all ONLINE courses, the student must pass the final with 60% or better.


All final exams will be comprehensive and will be closed book and closed notes.  If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth.  Electronic Computers will not be allowed on final exams unless an exception is made by the Associate Dean.

The Proctored final exam for online courses must be passed with a grade of 60% or higher in order to pass the course regardless of the overall average.  The grade for students who pass the proctored final will be based on the overall average of homework and tests taken during the course.  The proctored final exam must address only material which the student has been taught in class.

Late Submission of Course Materials:

Late assignments will only be accepted for week one homework.  The latest that week one homework will be accepted is by the end of week 2.  Late assignments will only be accepted for those of you who has not yet received your text by the start of class or by the end of week one.

Classroom Rules of Conduct:

All class members are required to be a part of a team for homework assignments.  If you have not joined a team by the end of week one, you will be assigned to one by the instructor.  Teamwork will not start until week 2, at that point the only individual assignment that will be accepted and graded are those from week one.  Anyone submitting an individual assignment will receive a grade of zero for that assignment, for not following the rules as assigned.  There will be no exception for this rule.

Course Topic/Dates/Assignments:

Week 1:  Chapters 1, 2, 3
Week 2:  Chapters 4, 5, 6
Week 3:  Chapters 7, 8, 9
Week 4:  Chapters 10, 11, 12
Week 5:  Chapters 13, 14, 15
Week 6:  Chapters 16, 17, 18
Week 7:  Chapters 19, 20, 21

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2006-2007 Undergraduate Catalog Page 87-89

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2006-2007 Undergraduate Catalog Page 87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "W".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2006-2007 Undergraduate Catalog Page 89-90

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .

Additional Information:

Course Ground Rules

As in the classroom, normally the first explanation most students would like is a detailed plan of what is going to happen. Allow me to provide a framework for the next eight weeks.

1.  The classroom is open so you can down load the syllabus and the resource list. You might want to print them so you can use them as a planning document. Then proceed to the conference area and check in. Place an introduction of yourself (Course Home - introduction); feel free to share as much personal information as you feel comfortable with.

2.  Discussion Assignment: You will have a weekly discussion assignment.  Weekly assignments are due by midnight Sunday Eastern Standard Time. These assignments account for 15% of the overall grade. To receive any credit for the online assignment, the assignment must be received by due date.  No exceptions.

3. Homework: Weekly homework assignments will include question derived from the text. If you have a question pertaining to any material in the text either email me or post your question within the weekly Q & A area. All I ask is that you provide the page number and topic and I'll do my best to answer your question. If you are having difficulty with a homework assignment give it your best hour (e.g. attempt) and then send it to me along with a brief statement of what you think the problem is. I will provide assistance. Homework can be sent as attachments in Word. 

4. Grading Homework: Weekly assignments are due by midnight Sunday Eastern Standard Time, unless an extension is granted prior to the due date. Assignments that arrive on time will be awarded the allocated points based on accuracy. All assignments account for 40% of the overall grade. I will provide assistance on the week's homework until Friday evening.  I will do my best in returning these to you by Thursday following the Sunday they are due.

5. Progress Exam: Course will include two (2) progress exams. The first exam (mid term) will be open book and the final exam will be a proctored open book exam. The mid term will be assessable through the Doc Sharing section to the student at the beginning of week 4 and is due at the end of week 4.  Progress exams account for 45% of your overall grade (scoring breakdown: Mid Term (15%) – Final Exam (30%).  Late submittal of the mid term exam will result in a 20% scoring penalty. Assignment grade will be 80% of points earned for the assignment. Final exam can not be late.

6. Email communication: Make sure that you identify yourself on all email and attachments. Always extend appropriate courtesy. We owe that to each other; additionally it makes the mail move quicker.  In addition, since I also teach other courses, please put in the subject line the name of the course (mg365). 

7. Turnaround time on email I am on line several times a day Monday through Friday. It is my goal to provide 24 hour or less response. If you ever send an email to me during the week that does not result in a response from me within 48 hours assume that technology has failed us and resend the email.

8. Course Examination and Proctor Form. The final examination occurs during week eight.  I realize that this is the last requirement for completing the course but it should be accomplished as soon as the form is available online. Final exam must be taken to pass this course, per school policy.

9. Communication:  We must have effective communication for this course to be of maximum benefit to you. Keep me informed and ask me for assistance. I am here to ensure that learning takes place and am willing to do whatever is possible to make that happen


CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Contrast leadership and management.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
Describe more than two ways that leadership is different from management and explain how the actions of a leader may differ in a respective instances from those expected of a manager. Describes and explains at least two  differences between leadership and management Provides a description and/or explanation that is not accurate or is incomplete No answer or insignificant data. 
Clarify how culture is transmitted to employees.                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
Provides a thorough definition and explanation of more than three ways that culture is transmitted and assigns strength or importance to each method. Describes and explains at least three ways that culture is transmitted to employees. Provides a description and/or explanation of less than three ways culture is transmitted or an inaccurate description or explanation. No answer or insignificant data. 
Identify the benefits and disadvantages of cohesive groups.                                                                                                                                                                                                                                                                                                                                                                                                                                                          
Identifies or lists more than three benefits and two disadvantages of cohesive groups, and thoroughly explains the effects of cohesive groups on the organization as a whole. Identifies or lists at least three benefits and two disadvantages of cohesive groups. Identifies less than three benefits or two disadvantages and/or incomplete or inaccurate data. No answer or insignificant data. 
Define the term “organizational behavior”.                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
Defines the term “organizational behavior” in accordance with a specific text or author, compares the definition with other alternative sources, and describes instances in which each definition is appropriate. Defines the term “organizational behavior” in accordance with a specific text or author. Provides an inaccurate or incomplete definition. No answer or insignificant data. 
Outline the motivation process.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
Provides a step by step list of the motivation process and explains how motivation develops over a period of time. Provides a simple step by step list of the motivation process Provides an inaccurate or incomplete description or list of the process. No answer or insignificant data. 
Contrast teams with groups.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
Describes and explains more than two differences between groups and teams. And explains the impact on the organization. Describes and explains at least two  differences between groups and teams. Provides an inaccurate or incomplete description or less than two differences. No answer or insignificant data 
Whole Artifact                                                                                                                                                                                                                                             
Identify six elements that define an organization's structure                                                                                                                                                                                                                                                                                                                                                                                                                                                        
Identifies and describes the elements that define an organization's structure. Identifies by means of a simple list the elements that define an organization's structure. Provides an inaccurate or incomplete identification of six elements or less than six elements. No answer or insignificant data. 
Describe four styles of decision making.                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Describes the four styles of decision making and explains the impact on the organization by the use of each style. Describe four styles of decision making. Describes less than four styles of decision making, and/or inaccurately describes one or more styles. No answer or insignificant data. 


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Last Updated:12/21/2006 10:05:26 AM