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CA 104 Interpersonal Communication I
Raymond, Sparkle G.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

CA 104 Interpersonal Communication

Semester

S2T 2007 DLD

Faculty

Raymond, Sparkle G.

Title

Senior Adjunct Faculty

Degrees/Certificates

MBA
BS in Business
BA in Psychology

Office Location

Virtual

Office Hours

Virtual

Daytime Phone

540-657-9354

E-Mail

Sparkle.Raymond@park.edu

spraymond@nvcc.edu

Semester Dates

6-04-2007 to 7-29-2007

Class Days

Virtual

Class Time

Virtual

Prerequisites

None

Credit Hours

3


Textbook:

  Text:  The Interpersonal Communication Book, 11th ed
Author: DeVito
ISBN: 0-205-47288-5

 Publisher: Allyn & Bacon
Copyright: 2007

Text Ordering:
http://direct.mbsbooks.com/park.htm Textbooks can be purchased through the MBS bookstore Textbooks can be purchased through the Parkville Bookstore

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

  The Interpersonal Communication Book text companion website at:

http://wps.ablongman.com/ab_devito_intrprsnl_11

Additional Resources are listed in Webliography in the classroom.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.


Course Description:
An introduction to the knowledge and skills of interpersonal communication. The course content includes facilitation of more effective and supportive behavior, reduction of communication barriers and development of increased skill and confidence in relationships. 3:0:3

Educational Philosophy:

I believe that in the online educational environment students must be held accountable for actively participating and contributing to the classroom.  I commit myself to providing the instructional guidance and expect my students to commit to reading the text, participating in discussion, completing assignments and offering personal experience.  It is my goal to work together to achieve the course objectives and to provide you with an exceptional learning experience.

Learning Outcomes:
  Core Learning Outcomes

  1. Identify the fundamental elements of the communication process.
  2. Illustrate how self-concept influences communication.
  3. Explain how perception affects communication.
  4. Demonstrate effective listening habits and skills.
  5. Explore why language can create communication problems.
  6. Illustrate why nonverbal cues can create communication problems.
  7. Contrast methods of resolving communication problems caused by verbal and nonverbal communication.
  8. Formulate personal strategies for developing effective intercultural communication.
  9. Describe theories of relationship development.
  10. Select appropriate strategies for maintaining healthy interpersonal relationships.
  11. Evaluate the effectiveness of methods of resolving conflict.
  12. Demonstrate how to develop a supportive communication climate.


Core Assessment:

Core Assessment Portfolio:  (20% to 30% of grade)  The Core Assessment Portfolio is a collection of student work.  The portfolio must not be assigned due before the last quarter of the course and should cover at least 8 (75 percent) of the core learning objectives for the course.  It should involve research and emphasize activities associated with the ability to think critically and communicate effectively.  The rubric and core assessment project must be included in all syllabi.  The Core Assessment Portfolio should be transmitted to the instructor in electronic form preferably via email.

  Grading Criteria:

   90 - 100%   A

   80 -  89%   B

   70 -  79%   C

   60 -  69%   D

    0 -  59%   F    

Core Assessment Portfolio:

Minimum Requirements:  The core assessment for CA104 Interpersonal Communication will be a portfolio which

-Includes a variety of student assignments designed to show student mastery of at least eight (75 percent) of the core learning objectives for the course. 

-Includes at least one four-page research based paper that utilizes a minimum of three sources. 

-Includes at least one assignment that requires students to analyze their own communication behaviors or the communication behaviors of others.

-Includes at least one assignment that requires students to develop a mini-research project or a media or other creative work illustrating understanding of core concepts.

-Includes at least one assignment that illustrates student understanding of intercultural differences in values and communication.

-Must not be assembled before the last quarter of the course although it may contain work done as the semester progress, such as journals.

-Contains no more than two previously graded assignments.

-Emphasizes activities associated with the ability to think critically and communicate effectively. 

       -Must be transmitted to the instructor in electronic form.

Link to Class Rubric

Class Assessment:

Weekly homework assignments, Weekly journals, 2 exams, a written report, team discussions and a final.

 

Grading:

Course Total Points:  530

Homework/Written Work-23%
Homework Assignments Week 1, 2, 3, 6 and 8 (5 @ 25 points)

Core Asssessment Portfolio - 30%
Interpersonal Communication Report (1 @ 100 points) Week 7
Weekly Journal Entries Week 1-6 (6 @ 6 points)
Interpersonal Communication Report Outline Week 5 (1 @ 25 points)
 
Class Participation/Discussion  20%
Individual Discussion Weeks 1-8 (8 @ 10 points)
Team Discussion Weeks 5-7 (3 @ 8 points)

Examinations and Tests 27%
Progress Check 1 (25 points) Progress Check 2 ( 35 points)
Final Exam (1 @ 80 points)

Late Submission of Course Materials:

Submission of Late Work:  I will accept late work with point reduction based on the number of days late.  However, if you know that you will be unable to submit the homework on time, you MUST email me and let me know before the actual due date.  I will determine the if an extension will be granted and for how long.

Classroom Rules of Conduct:

Students are to conduct themselves in a respectful manner at all times.

Course Topic/Dates/Assignments:

During Week 1. You will be introduced to the on-line computer conference learning area.  You should review the syllabus, assignments, and the course schedule.  Your assigned readings for week 1 will focus on the Universals of Interpersonal Communication, and discusses the importance of interpersonal communication and its fundamental concepts and principles. Chapter 2, Culture in Interpersonal Communication, presents the central role of culture in all aspects of interpersonal communication, explains how cultures differ and introduces the nature an principles of intercultural communication. Visit the "Introduction" area where you will introduce your self and meet your peers.  Please post the email address that you wish to be contacted at in your introduction.
 
During Week 2, Chapters 3-5. The Self in Interpersonal Communication covers the basic dimensions of self- concept, self-awareness and self-esteem, self disclosure and communication apprehension. Chapter 4-Perception in Interpersonal Communication covers the principles and processes of perception and examines ways to make your perceptions more accurate. Finally, Chapter 5-Listening in Interpersonal Communication, considers the stages in the listening process, styles of effective listening and the role of culture and gender in listening.

 

During Week 3, Chapters 6-7 begin Part 2 of the text and our focus turns to Messages: Verbal and Nonverbal. This weeks readings will help the student to understand the significance of verbal and nonverbal messages and will focus on Verbal Messages specifically. Chapter 6- Universals of Verbal and Nonverbal Messages, cover the interaction of verbal an nonverbal messages and the principles of meaning and messages. Chapter 7, Verbal Messages, focuses on the verbal message system and identifies the principles for making your language more accurate, more logical and more effective.

 

During Week 4, Chapters 8-9 will continue the discussion on Verbal and Non-verbal messages focusing on Nonverbal Messages and Messages in Conversation. Chapter 8, Nonverbal Messages, covers the research on nonverbal communication functions, reviews the major nonverbal channels, and examines the influence of culture on all aspects of nonverbal communication. Chatper9, Messages and Conversation, brings the material on verbal and nonverbal messages together in an examination of the conversation process, considers how conversations can be managed and how conversational problems can be prevented and repaired and looks briefly at gossip and the grapevine.

 

During Week 5, Chapters 10-11 will lead us in to Part 3 of the text. Interpersonal Relationships will be covered in detail. Chapter 10 will address the Universals of Interpersonal Relationships as the student will learn about the stages of interpersonal relationships and the influence of culture and technology on relationships. Chapter 11 will focus on the Growth and Deterioration of interpersonal relationships. It will trace the stages of relationships: development, maintenance, deterioration, repair and dissolution.

 

During Week 6, Chapters 12-13 we begin covering material related to Interpersonal relationships to include friendships, love, family, and workplace. And Chapter 13, conflict in Interpersonal Relationships discusses the principles of interpersonal conflict, the stages you'd go through resolving or managing conflict and the strategies you can use for effective conflict resolution.

 

During Week 7, Chapter 14 completes our text with Power in Interpersonal Relationships. It covers the principles of power, the major types of power and how you can communicate power.

 

During Week 8, We will summarize course materials and discussion.

 

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2006-2007 Undergraduate Catalog Page 87-89

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2006-2007 Undergraduate Catalog Page 87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "W".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2006-2007 Undergraduate Catalog Page 89-90

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Portfolio assignments synthesize information from the text and more than three additional sources. Portfolio assignments synthesize information from text and at least three additional sources. Portfolio assignments synthesize information from one to two sources and the text. Portfolio assignments show no evidence of additional sources. 
Analysis Outcomes                                                                                                                                                                                                                                          
Outcomes
CLO1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Portfolio assignments analyze stages/elements of all communication concepts illustrated in the assignment and identify motives and causes behind the communication. Portfolio assignments analyze stages/elements of all communication concepts illustrated in the work. Portfolio assignments fail to analyze stages/elements of all communication concepts illustrated in the work or have more than two factual errors. Portfolio assignments fail to analyze stages/elements of communication concepts. 
Evaluation Outcomes                                                                                                                                                                                                                                        
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness and offers suggestions for improvement of strategy selection. Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness. Portfolio assignments only evaluate the communication strategies used in a given situation  in terms of successfulness OR usefulness OR have more than two factual errors. Portfolio assignments fail to evaluate communication strategies. 
Terminology  Outcome                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio demonstrates a consistent use of more than eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of six to eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of fewer than six concepts/terms associated with interpersonal communication or has more than two factual errors. Portfolio fails to demonstrate the student's ability to use the  terminology of interpersonal communication. 
Concepts Outcome                                                                                                                                                                                                                                           
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio defines more than eight concepts associated with interpersonal communication in the student's own words. Portfolio defines eight communication concepts in the student's own words. Portfolio relies on textbook definitions of communication concepts, or defines fewer than eight concepts in the student's own words, or has more than two factual errors. Portfolio fails to define communication concepts. 
Application Outcomes                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio applies more than eight learned concepts to a given communication situation and explains the elements that need to be altered for communication to be more effective.

 
Portfolio applies eight learned concepts to a given communication situation. Portfolio applies fewer than eight concepts to a given communication situation, or has more than two factual errors. Portfolio fails to apply learned concepts to a given communication situation. 
Whole Outcome                                                                                                                                                                                                                                              
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
The portfolio demonstrates the student's achievement of more than eight of the competencies with no more than one to three errors in writing conventions. The portfolio demonstrates the student's achievement of eight of the competencies with no more than three to six errors in writing conventions. The portfolio demonstrates the student's achievement of seven or fewer competencies with no more than six to eight errors in writing conventions. Portfolio fails to demonstrate the student's achievement of  competencies and includes more than eight errors in writing conventions. 
Component Outcome                                                                                                                                                                                                                                          
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Single components/assignments of the portfolio demonstrate the student's integration and mastery of multiple objectives beyond what was necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's mastery of the objective necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's partial mastery of the objective necessary for the assignment. Single components/assignments of the portfolio do not demonstrate the student's mastery of the objective necessary for the assignment. 
Values Literacy                                                                                                                                                                                                                                            
Outcomes
CLO 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates multiple strategies for dealing with these differences. The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates a single strategy for dealing with difference. The portfolio demonstrates only partial understanding of intercultural differences in communication. The portfolio does not demonstrate understanding of intercultural differences in communication. 
Critical Literacy                                                                                                                                                                                                                                          
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Portfolio demonstrates the ability to write a clear paper using more than three library resources of different types (journal articles, books, etc.). Portfolio demonstrates the ability to write a clear paper using at least three library resources of different types (journal articles, books, etc.). Portfolio components/assignments lack the required sources, use internet sources, or the writing in the assignments is unclear. Portfolio components/assignments use no sources and the writing in the assignments is unclear. 

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Last Updated:5/17/2007 11:05:07 AM