PA563 Personnel Syst's of Publ Organiz

for F1P 2007

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Hauptmann School for Public Affairs Mission Statement
The Hauptmann School of Public Affairs offers a citizen-centered, professional program of graduate study that is grounded in the liberal arts tradition.  As participants in HSPA's vibrant academic community, faculty and students consider, with the coursework, the larger issues of democracy, stewardship, and technology.  In so doing, HSPA seeks to prepare students for the courage and discernment to act for the common good in the global context.  Going beyond competence, students develop knowledge, skills, and values requisite for leadership and service in and across all sectors of society, including government, business, and nonprofit.  HSPA cultivates public affairs as a life-long passion that is fundamental to citizenship in a free society.

Vision Statement: Park University's School of Graduate and Professional Studies will be an international leader in providing innovative graduate and professional educational opportunities to learners within a global society.

Hauptmann School for Public Affairs Vision Statement
The Hauptmann School for Public Affairs will serve the common good by graduating leaders who exercise authority responsibly, make ethical decisions, act with moral courage, and advance human dignity world-wide.


PA 563 Personnel Systems of Public Organizations


F1P 2007 DL


Willhite, Joyce E.


Adjunct Faculty, Instructor


Master's Degree In Human Resources

Office Location

Kansas City, Missouri

Office Hours

5 PM to 10 PM Monday through Friday

Daytime Phone

(816) 509-7294

Other Phone

(816) 741-7263


Semester Dates

8/20/2007 through 10/13/2007

Class Days


Class Time




Credit Hours



Text #1 : Human Resources Management for Public and Nonprofit Organizations

Author: Joan E. Pynes

ISBN: 0-7879-0808-6

Publisher: Jossey-Bass  

Date: 2004

Text # 2 : Public Personnel Management: Contexts and Strategies, 5/E

Authors: Donald E. Klingner & John Nalbandian

ISBN: 0-13-099307-7

Publisher: Prentice Hall

Date: 2002

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
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FAQ's for Online Students - You might find the answer to your questions here.

Course Description:
Consideration of the operations of a personnel system with special emphasis on problems of collective bargaining, performance appraisal, training and supervision. Personal development will be emphasized together with diversity as essential concerns of the organization.

Educational Philosophy:
The instructor will use lectures, quizzes, internet resources, group work, and online discussion forums to teach the class.

Learning Outcomes:
  Core Learning Outcomes

  1. Describe human resource practices and issues that apply to public administration or public affairs with respect to a dynamic changing environment.
  2. Explain the differences between the public and private sectors, with respect to the application of Equal Opportunity Laws.
  3. Describe the unique applications of Equal Opportunity Laws to the public sector environment.
  4. Describe the differences between compliance with laws and managing diversity in the public sector.
  5. Explain the differences and similarities, as related to Collective Bargaining, in the federal government, state and local governments, and non-profit organizations.
  6. Describe the rules of law governing recruitment and selection processes in the public and non-profit sectors.

  Instructor Learning Outcomes
  1. Compare and contrast different performance evaluation methods and analyze the ethical issues in performance appraisal.
  2. Differentiate between required and optional benefits and understand the federal laws governing compensation.
  3. Compare and contrast different types of training and development programs and explore the options available today: online learning, blended learning, self-paced learning, and face-to-face learning.
  4. Understand how to conduct a job analysis.
  5. Gain an understanding of how volunteers can be managed and utilized in public service sectors.
  6. Explore emerging issues and summarize the relevance of the following:
Core Assessment:

Class Assessment:

Initial Project Information - An examination will not be given for this class, but the proctor information is still being provided. If we give a final exam, it will be taken in person during the 8th (or 16th) week of instruction at one of the Park University sites around the country or at an alternative location approved by your Instructor where Park University sites are not available. It will be the responsibility of the student to arrange for a proctor, by the 6th week of the term, who will be accepted and approved by the instructor. Guidelines for selecting an acceptable proctor can be found at the Park University Website. For proctored examinations, photo identification is required at the time of the test. A proctor request form will be made available to you during the first week of class so that you can send your requested proctor to me for approval. Failure to submit your final project for this graduate course will result in an automatic "F" grade.

Mid-Term- Include one current event and at least 2 professional journal articles and 1 other resource to construct a 5-page typewritten paper on a topic of your choice. The topics can be any HR concept covered during weeks 1-4. I need your topic choice by the end of week 2. If you do not email me a topic, one will be assigned to you. I need a Word attachment for your paper when it is complete and a reference sheet. This is less formal than your final project paper.

Final Project-

Please use the MLA guidelines for writing your term paper. Attached is a link to the OWL at Purdue University to support you in writing your paper. Your typewritten (double-spaced) paper must be a minimum of 10 substantial pages and a maximum of 13 pages. Email me the paper no later than midnight of Sunday during the 8th week of class in a Word attachment. It should include a title page, introduction, table of contents, executive summary, text, conclusion, and bibliography. Include your footnotes at the end of the text section. Please pay close attention to the use of proper spelling and grammar. Topics may include any human resource theory or practice within the public sector. The bibliography should include a minimum of 3 books, 2 professional journals, 2 internet articles, and 1 interview. I will need topic approval by the end of week 3. If you do not email me a topic, one will be assigned to you.



Case Studies
40 points each  (total points for 6 CS- 240)
First Case Study Group Work
Discussion Threads and Group Collaborations
30  points per week (total points for 8 weeks- 240)
Design of Interview Questionnaire
1 at 55 points
Creation of Appraisal Rating Scale
1 at 55 points
Mid-Term Paper
100 points
Final Research Paper and Project
200 points
Self-Check Quizzes
10 points each (total points for 8 quizzes- 80)
Total Points
1000 points
A= 90- 100% (900 points or higher)
B= 80-89% (800-899 points)
C= 70-79% (700-799 points)
D= 60-69% (600-699 points)
F= < 60%   (599or fewer points)

Late Submission of Course Materials:
Late submission of work will not be accepted withouty prior approval of the instructor.

Classroom Rules of Conduct:
All students are expected to interact in the discussions and group work for the course.  Email and online etiquette are essential for a good online learning environment.

Course Topic/Dates/Assignments:
Each week detailed assignments will be given to you in the lecture area and you will also be provided internet links and articles to read that are applicable to the week's topic/s. Discussion questions and group collaboration work will appear in the conference threads for that week. Information for designing and creating the interview questions and appraisal rating scale documents will also appear in the weekly lecture area. Additional information about the mid-term and final research papers is included at the end of this section. See the attached file for breakdowns of the individual and group work that is due each week:


Weekly Assignments


Weekly Topics- Week 1- Human Resources Management in a Dynamic Environment and Strategic Human Resources Management and Planning Week 2- Managing a Diverse Workforce and Equal Employment Opportunity Week 3- Job Analysis and Recruitment and Selection in the Public and Nonprofit Sectors Week 4- Performance Evaluation Week 5- Compensation and Benefits Week 6- Training and Development Week 7- Collective Bargaining in the Public and Nonprofit Sectors Week 8- Volunteers in the Public and Nonprofit Sectors and Emerging Issues


Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2007-2008 Graduate Catalog Page 24-26


Plagiarism involves the appropriation of another person's ideas, interpretation, words (even a few), data, statements, illustration or creative work and their presentation as one's own. An offense against plagiarism constitutes a serious academic misconduct. Although offenses against academic integrity can manifest themselves in various ways, the most common forms of offenses are plagiarism and cheating. Plagiarism goes beyond the copying of an entire article. It may include, but is not limited to: copying a section of an article or a chapter from a book, reproduction of an art work, illustration, cartoon, photograph and the like and passing them off as one's own. Copying from the Internet is no less serious an offense than copying from a book or printed article, even when the material is not copyrighted.

Plagiarism also includes borrowing ideas and phrases from, or paraphrasing, someone else's work, published or unpublished, without acknowledging and documenting the source. Acknowledging and documenting the source of an idea or phrase, at the point where it is utilized, is necessary even when the idea or phrase is taken from a speech or conversation with another person.

Park University 2007-2008 Graduate Catalog Page 24-26

Attendance Policy:

Professors are required to maintain attendance records and report absences. Excused absences can be granted by the instructor, for medical reasons, school sponsored activities, and employment-related demands, including temporary duty. Students are responsible for any missed work. Absences in excess of four (4) class periods, in a 16-week semester (or 2, in an 8-week term) will be reported to the Director of the individual graduate program, or to the Dean, for appropriate action. Students with such a record of absences, without an approved excuse, may be administratively withdrawn from the class and notified by mail that an "F" will be recorded, unless the student initiates official withdrawal from the class(es).Park University 2007-2008 Graduate Catalog Page 28

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .

Additional Information:

Joyce is an adjunct instructor at Park University and teaches FTF classes through the Metro Park program, as well as online classes in Management and Human Resources.  She graduated from Park University in 1989 with a Bachelor of Science Degree in Social/Psychology.  She received her Master's Degree in Human Resources from Ottawa University in 1992.  She has retired from AT&T after 27 years and was a manager in charge of Management Education for her organization.  Currently she is working at Grantham University as a consultant to develop training programs for their new employees.  She enjoys traveling and boating.


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Last Updated:8/4/2007 1:00:46 PM