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CA 104 Interpersonal Communication I
Mata, Ramona L.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

CA 104 Interpersonal Communication I

Semester

S2T 2008 DL

Faculty

Mata, Ramona L.

Title

Senior Adjunct Faculty

Degrees/Certificates

M.A. Management
B.S. Human Resource Management
A.A.S. Instructor Technology

Office Location

Home

Office Hours

Varies

Daytime Phone

210-896-0314

E-Mail

ramona.mata@park.edu

Semester Dates

March 17-May 11, 2008

Class Days

TBA

Class Time

TBA

Credit Hours

3


Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:
See the course webliography for additional references and resources.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.


Course Description:
An introduction to the knowledge and skills of interpersonal communication. The course content includes facilitation of more effective and supportive behavior, reduction of communication barriers and development of increased skill and confidence in relationships. 3:0:3

Educational Philosophy:

Educational Philosophy:

I believe that in the online educational environment students must be held accountable for actively participating and contributing to the classroom.  I commit myself to providing the instructional guidance and expect my students to commit to reading the text, participating in discussion, completing assignments and offering personal experience.  It is my goal to work together to achieve the course objectives and to provide you with an exceptional learning experience.

Learning Outcomes:
  Core Learning Outcomes

  1. Identify the fundamental elements of the communication process.
  2. Illustrate how self-concept influences communication.
  3. Explain how perception affects communication.
  4. Demonstrate effective listening habits and skills.
  5. Explore why language can create communication problems.
  6. Illustrate why nonverbal cues can create communication problems.
  7. Contrast methods of resolving communication problems caused by verbal and nonverbal communication.
  8. Formulate personal strategies for developing effective intercultural communication.
  9. Describe theories of relationship development.
  10. Select appropriate strategies for maintaining healthy interpersonal relationships.
  11. Evaluate the effectiveness of methods of resolving conflict.
  12. Demonstrate how to develop a supportive communication climate.


Core Assessment:

Core Assessment Portfolio:  (20% to 30% of grade)  The Core Assessment Portfolio is a collection of student work.  The portfolio must not be assigned due before the last quarter of the course and should cover at least 8 (75 percent) of the core learning objectives for the course.  It should involve research and emphasize activities associated with the ability to think critically and communicate effectively.  The rubric and core assessment project must be included in all syllabi.  The Core Assessment Portfolio should be transmitted to the instructor in electronic form preferably via email.

  Grading Criteria:

   90 - 100%   A

   80 -  89%   B

   70 -  79%   C

   60 -  69%   D

    0 -  59%   F    

Core Assessment Portfolio:

Minimum Requirements:  The core assessment for CA104 Interpersonal Communication will be a portfolio which

-Includes a variety of student assignments designed to show student mastery of at least eight (75 percent) of the core learning objectives for the course. 

-Includes at least one four-page research based paper that utilizes a minimum of three sources. 

-Includes at least one assignment that requires students to analyze their own communication behaviors or the communication behaviors of others.

-Includes at least one assignment that requires students to develop a mini-research project or a media or other creative work illustrating understanding of core concepts.

-Includes at least one assignment that illustrates student understanding of intercultural differences in values and communication.

-Must not be assembled before the last quarter of the course although it may contain work done as the semester progress, such as journals.

-Contains no more than two previously graded assignments.

-Emphasizes activities associated with the ability to think critically and communicate effectively. 

       -Must be transmitted to the instructor in electronic form.

Link to Class Rubric

Class Assessment:

Homework: 
Week 1, a 1-2 page paper on ambiguous terms. 
Week 2, a 1-2 page article review on an article by Rebecca Morgan. 
Week 3, a 1-2 page article review on an article of your choice. 
Week 5, the outline for your Interpersonal Communication Report. 
Week 6, a 1-2 page paper on your stages of relationship development. 
Week 8, a 1-2 page summary on your team project. 

Discussion: Active weekly participation in the discussion area.  You need to post your initial response and then post replies to at least 3 peers throughout the week.

Weekly journal submissions:  You will submit at least 2 journal entries each week thoughout weeks 1-6. 

2 Progress Checks:  In Week 4 and Week 7, you will complete an open book/open notes online test.  The test will serve as your study guide for the final examination.  Be sure to print a copy of your test.

Team Discussion and Participation: Active participation in the team discussion.

The Core Assessment Portolio:  
Various assignments throughout the course will assist you in preparing the Core Assessment Portfolio.  
The weekly Journal Entries:  You will be keeping an online journal of your own interpersonal communication and recording your experiences, observations and thoughts about those experiences throughout weeks 1-6 of the course.
The Outline:  You will be documenting your journal to assist you in preparing the week 5 assignment which requires the submission of a complete outline for your Interpersonal Communication Report. 
The Interpersonal Communication Report:  The outline will then be used to prepare the 7-8 page Interpersonal Communication Report. This report will be in MLA format.  Specific guidelines and instructions will be provided weekly. 

All 3 major components will be submitted as the Core Assessment Portfolio in Week 7.
 
Final Exam:  In Week 8, you will complete a proctored final examination.

Grading:

Grading:

Course Total Points:  530

Homework/Written Work-23%
Homework Assignments Week 1, 2, 3, 6 & 8 (5 @ 25 points)

Core Assessment Portfolio-30%
-Interpersonal Communication Report (1 @ 100 points) Week 7
-Weekly Journal Entries Week 1-6 (6 @ 6 points)
-Interpersonal Communication Report Outline Week 5 (1 @ 25 points)

Class Participation/Discussion-20%
Individual Discussion Weeks 1-8 (8 @ 10 points)
Team Discussion Weeks 5-7 (3 @ 8 points)

Examinations and Tests-27%
-Progress Check 1 and 2 (1 @ 25 and 1 at 35 points) or 60pts
-Final Examination (1 @80 points)

Late Submission of Course Materials:

Late Submission of Course Materials:

Submission of Late Work:  I will accept late work with a point reduction based on the number of days late.  PLEASE NOTE:   If you know that you will be unable to submit the homework on time, you MUST email me and let me know before the actual due date.  I will determine the if an extension will be granted and for how long.

Classroom Rules of Conduct:
Classroom Rules of Conduct:

Participation:  Active participation in the classroom is a mandatory requirement.  I review and participate in "Discussion" as well as "Just 4 Fun" and "Supplementary" areas. Students are expected to actively participate in the "Discussion" area.   By actively, I mean that you will be awarded points based on your initial post and any subsequent posts illustrating clear interaction with other students.  Your initial response to the material must be thorough.  You can earn up to 7 points for your answer and you can earn up to an additional 3 points for providing feedback to 3 of your peers throughout the week.   To earn the additional points you must post comments to at least 3 other students per week in the "Discussion" folder.  This requirement is designed to generate further discussion, to offer feedback to class members and to further explore concepts. I will review and assess participation statistics through my gradebook and the eCollege platform.  

Team Assignment Participation: You will be assigned to a team in week 4 of the course.  Throughout weeks 5-7 you will be required to actively contribute to a team discussion.  Your task will be to diiscuss controversial issues as a team,   Your goal is to express your personal values in regard to the issue.  You should respond to at least 3 peer posts as well.  You will need to ask specific questions about your peers stance, offere support, or defend your stance.  Feel free to support your replies with additional resources.  Your team will select one person to be the moderator/facilitator. This person will be responsible for encouraging active participation, focusing on the level of commitment of the team members, fostering team dynamics, assisting with conflict and conflict resolution and providing feedback to the team. You will also need to assign another individual to be the recorder.   In week 8 each participant will submit a summary of the activity to the dropbox.  The team facilitator or moderator will post feedback in the week 8 team folder for review and will be allowed to submit the same paper for the HW in Week 8. 
 
Your participation will be monitored by the instructor.  You must be actively involved in the team discussion area to receive team participation each week.  You can earn up to 5 points for your active contributions and you can earn up to an additional 3 points for providing feedback to 3 of your peers throughout the rest of the week.   To earn the those additional points, your posts should promote additional thought, offer personal opinion, express concern, pose additional questions, seek clarification, and/or provide clear feedback.
 
Instructor Comments:  I will provide each student with ongoing progress and feedback reports throughout the term.  Please refer to the grading criteria listed here in assessing point awards and deductions for major course work.   Remember, I work full time and have a family as many of my online students do... I promise to do my VERY best to get homework and feedback back in a timely manner.  My general guideline is as follows:  The week runs from Monday through midnight on Sunday.  You have all week to do your assignments and must submit them to the dropbox no later than midnight Sunday.  I will begin grading the previous week's assignments after the closeout date.  So, for example, Week 1 assignments will begin being reviewed and graded during Week 2 of the course.  You should expect to see grades for week 1 by the end of Week 2.  If more than 2 weeks should pass and you DO NOT have a grade, please contact me to resolve the matter. 
 

Course Topic/Dates/Assignments:
Course Topic/Dates/Assignments:

Weekly Activities and Due Dates: Week 1: Read Chapters 1-2 Visit the "Introduction" area where you will introduce your self and greet other course members. Complete homework 1, a 1-2 page paper on "Ambiguous Terms" and submit to the dropbox. Complete the exercise in the "Just 4 Fun" folder and share your thoughts and comments on this activity in this folder. Participate in this weeks discussion topic located in the "Discussion" folder. Remember, discussion and other activities will help to determine your participation points for this course. Submit your first journal entry to the "dropbox - Journal" area

Week 2
: Unit Overview: These chapters will cover The Self in Interpersonal Communication to include self- concept, self-esteem, and self-disclosure. We will also address Perception and Listening in Interpersonal Communication. Learning Outcomes Addressed: The student will be begin to understand the "self" in interpersonal communication through assigned readings, self-exploration and activities. Weekly Activities and Due Dates: During Week 2, read chapters 3-5 Be sure to visit this weeks discussion area.  Complete homework 2, a 1-2 page review of the article by Rebecca Morgan, entitled "The Power of Words" Try the Just 4 Fun exercise.  Please review the "Guidelines" folder for detailed instructions for the week 5 and 7 assignment. Continue documenting your journal. Remember, the journal is a mandatory requirement in fulfillment of the Portfolio Project (Interpersonal Communication Report).  Finally, you should be able to submit your proctor request forms this week, if you need assistance please feel free to call me or email me. Complete instructions for the proctor form can be found on your homepage at www.parkonline.org scroll down to just below your course information.

Week 3:
Unit Overview: We will now begin Part 2 of the text and our focus turns to Messages: Verbal and Nonverbal. This week’’s readings will help the student to understand the significance of verbal and nonverbal messages and will focus specifically on Verbal Messages. Weekly Activities and Due Dates: Read chapters 6-7. If you have not submitted your proctor form, please try to do so this week. Remember, if you are having difficulty finding a suitable proctor, refer to the student handbook or find complete instructions for the proctor form on your homepage at www.parkonline.org scroll down to just below your course information. Complete Homework 3, a 1-2 page article review, (your choice), and submit it to the dropbox.  Visit the Discussion area.  Read and review the "Team Discussion" folder contents.  Try the Just 4 Fun activity.  Continue documenting your journal this week. Remember, the objective of the journal is twofold, self-reflection and observation. It is also to help you prepare your outline for your Interpersonal Communication Report in week 6 and the final paper in week 7. Guidelines on the paper can be found in the folder entitled "Guidelines".

Week 4
, we will continue the discussion on Verbal and Non-verbal messages focusing on Nonverbal Messages and Messages in Conversation. Weekly Activities and Due Dates: Read Chapters 8 and 9. Complete Progress Check 1, an open book assessment to help test your knowledge of the chapters we have covered so far in the course.  Try the Just 4 Fun activity.  Continue documenting your Journal. Visit the Team Discussion folder to identify which team you will be on and introduce yourself in the designated team area. Your team will also need to select a facilitator at this time. The facilitator will be responsible for ensuring that everyone is actively participating, encouraging additional discussion, mediating and conflicts and for posting a team summary in Week 8.  If you have not completed your proctor form, please do so immediately. If you are having problems, please let me know if I can be of assistance.

Week 5:
Unit Overview: Welcome to Part III of the text. In this section, Interpersonal Relationships will be covered in detail. Chapter 10 will address the Universals of Interpersonal Relationships as the student will learn about the stages of interpersonal relationships. Chapter 11 will focus on the Growth and Deterioration of interpersonal relationships. Weekly Activities and Due Dates: Read Chapters 10-11. Complete the Week 5 Homework, prepare and submit your Interpersonal Communication Report Outline. Refer to the instructions in Week 2 and submit your outline via the dropbox. Visit the Discussion Area. Try the Just 4 Fun activity.  Visit the Team Discussion folder and remember to actively participate in the Team Discussion area as well.  You  should post your opinion in regard to the topic and really emphasize why you feel the way you do.  Give the team a true sense of what you believe in and why.  You will then need to provide feedback to your peers to earn your additional points.  Defend your own beliefs by providing additional reasons, ask questions, challenge differing opinions. Begin working on your Interpersonal Communication Report. Follow your outline from this week to prepare your final paper. The paper is due in week 7. If you have any questions about the paper, now is the time to ask. Continue documenting your journal.   Please check your grades this week and let me know if we need to address any issues.

Week 6
: Unit Overview: We now begin covering material related to Interpersonal relationships to include friendships, love, family, and workplace. We will also read and discuss Conflict. Weekly Activities and Due Dates: Complete the HW for week 6, a 1-2 page paper on your stages of relationship development, and submit it to the dropbox. Read chapters 12-13. Visit the Discussion folder Try the Just 4 Fun activity Read and submit your contribution to the "Web Quest" folder Continue documenting your journal (Note: this is last week for mandatory journal entries). Visit and participate in the Team Discussion area and actively participate in the discussion and to earn your points.

Week 7
: Unit Overview: During Week we will focus on chapter on Chapter 14, Power in Interpersonal Relationships." This will complete our assigned readings for our text. Weekly Activities and Due Dates: Read Chapter 14 Complete Progress Check 2 and submit your answers as soon as possible.  

Submit your Core Assessment Portfolio to the Dropbox. The final Core Assessment Portfoilo should be presented in MLA format: Remember you do need to reference your text, and your journals as well as 1-3 additional references. Please submit a copy of the main page of the journal submissions, and a revised outline with your final paper. You DO NOT need to include the full journal entry, just the summary page that indicates the topic and dates that you submitted entries to the journal.

Confirm receipt of your exam and verify your test date and time with your pre-approved proctor. If there is a problem, please contact me immediately. Visit the Discussion area.  Visit and participate in the Team Discussion folder and actively participate in the area.  Try the Just for Fun activity.  

Week 8: Unit Overview: We will summarize course materials and discussion. Weekly Activities and Due Dates: Complete the Week 8 Homework a 1 page Team Project Summary and submit to the dropbox.  The team facilitator should submit the team summary in the team discussion area and may submit the same summary for week HW.   Please complete the course survey located at Park: Survey Visit the Discussion area Try the Just 4 Fun activity.  Study hard and good luck on the final examination.

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2007-2008 Undergraduate Catalog Page 85-86

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2007-2008 Undergraduate Catalog Page 85

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment.
  3. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  4. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  5. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  6. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  7. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2007-2008 Undergraduate Catalog Page 87-88

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:

 



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Portfolio assignments synthesize information from the text and more than three additional sources. Portfolio assignments synthesize information from text and at least three additional sources. Portfolio assignments synthesize information from one to two sources and the text. Portfolio assignments show no evidence of additional sources. 
Analysis Outcomes                                                                                                                                                                                                                                          
Outcomes
CLO1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Portfolio assignments analyze stages/elements of all communication concepts illustrated in the assignment and identify motives and causes behind the communication. Portfolio assignments analyze stages/elements of all communication concepts illustrated in the work. Portfolio assignments fail to analyze stages/elements of all communication concepts illustrated in the work or have more than two factual errors. Portfolio assignments fail to analyze stages/elements of communication concepts. 
Evaluation Outcomes                                                                                                                                                                                                                                        
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness and offers suggestions for improvement of strategy selection. Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness. Portfolio assignments only evaluate the communication strategies used in a given situation  in terms of successfulness OR usefulness OR have more than two factual errors. Portfolio assignments fail to evaluate communication strategies. 
Terminology  Outcome                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio demonstrates a consistent use of more than eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of six to eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of fewer than six concepts/terms associated with interpersonal communication or has more than two factual errors. Portfolio fails to demonstrate the student's ability to use the  terminology of interpersonal communication. 
Concepts Outcome                                                                                                                                                                                                                                           
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio defines more than eight concepts associated with interpersonal communication in the student's own words. Portfolio defines eight communication concepts in the student's own words. Portfolio relies on textbook definitions of communication concepts, or defines fewer than eight concepts in the student's own words, or has more than two factual errors. Portfolio fails to define communication concepts. 
Application Outcomes                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio applies more than eight learned concepts to a given communication situation and explains the elements that need to be altered for communication to be more effective.

 
Portfolio applies eight learned concepts to a given communication situation. Portfolio applies fewer than eight concepts to a given communication situation, or has more than two factual errors. Portfolio fails to apply learned concepts to a given communication situation. 
Whole Outcome                                                                                                                                                                                                                                              
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
The portfolio demonstrates the student's achievement of more than eight of the competencies with no more than one to three errors in writing conventions. The portfolio demonstrates the student's achievement of eight of the competencies with no more than three to six errors in writing conventions. The portfolio demonstrates the student's achievement of seven or fewer competencies with no more than six to eight errors in writing conventions. Portfolio fails to demonstrate the student's achievement of  competencies and includes more than eight errors in writing conventions. 
Component Outcome                                                                                                                                                                                                                                          
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Single components/assignments of the portfolio demonstrate the student's integration and mastery of multiple objectives beyond what was necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's mastery of the objective necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's partial mastery of the objective necessary for the assignment. Single components/assignments of the portfolio do not demonstrate the student's mastery of the objective necessary for the assignment. 
Values Literacy                                                                                                                                                                                                                                            
Outcomes
CLO 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates multiple strategies for dealing with these differences. The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates a single strategy for dealing with difference. The portfolio demonstrates only partial understanding of intercultural differences in communication. The portfolio does not demonstrate understanding of intercultural differences in communication. 
Critical Literacy                                                                                                                                                                                                                                          
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Portfolio demonstrates the ability to write a clear paper using more than three library resources of different types (journal articles, books, etc.). Portfolio demonstrates the ability to write a clear paper using at least three library resources of different types (journal articles, books, etc.). Portfolio components/assignments lack the required sources, use internet sources, or the writing in the assignments is unclear. Portfolio components/assignments use no sources and the writing in the assignments is unclear. 

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Last Updated:3/18/2008 5:07:18 PM