CA 321 Interpersonal Conflict Resolution
F2J 2007 PV
Davison, Eric M.
BA University of Nebraska-Lincoln Political Science/Speech CommunicationMBA Baylor University- Management
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Educational Philosophy: The facilitator’s educational philosophy is one of interactiveness based on lectures, readings, dialogues, examinations, and writings. The facilitator will engage each learner in what is referred to as disputatious learning to encourage the lively exploration of ideas, issues and contradictions. The student's experiences in this class will be enhanced with open and frank discussions about their experiences with conflict in their daily lives.
Learning Outcomes: Core Learning Outcomes
CORE ASSESSMENT ASSIGNMENT
Write analytical papers about conflict resolution concepts and a recent or current interpersonal conflicts. Select a real conflict situation where you either a participant in the conflict or a closely related observer. Thoroughly analyze the conflict, prepare a plan for conflict management, implement the plan, and evaluate the outcome. This analysis needs to be substantive and reflect mastery of the key learning outcomes of the course. Length and format are determined by your instructor, although papers are typically a minimum of 10 pages and use American Psychological Association (APA) style format. Please use the following structure for your core assessment assignment:
PART 1: INTRODUCTION. Demonstrate the positive value of conflict. Students should describe the conflict situation, including the people involved; focus on observable facts; and describe the valuable opportunities offered by the conflict. Preview the rest of the paper.
PART 2: ASSESSMENT. Demonstrate examination of the types of responses to conflict and understand one’s personal responses. Students should demonstrate course content knowledge by applying textbook principles and course learning materials to assess the conflict. Students are encouraged to use research-based theory and peer-reviewed journal articles in their external research for the papers. Students may want to discuss personal and other perspectives on the conflict, goals, power, conflict styles and tactics.
PART 3. PLAN AND IMPLEMENTATION. Demonstrate skill training in the positive resolution of daily interpersonal conflicts. Demonstrate investigation of the concepts of getting to yes and getting past no and the value of win-win outcomes. Demonstrate study of the relationship of communication skills and group process in building positive conflicts. Students should demonstrate course content skills by applying textbook principles and course learning materials to plan for resolution or management of the conflict. Students should discuss problem-solving, conflict resolution, mediation, or other conflict management skills they can employ in the specific situation.
PART 4. EVALUATION OF RESULTS. Demonstrate identification of the communication behaviors that result in more successful outcomes in conflicts. Students should demonstrate course content analysis and evaluation by describing how they implemented new skills, changed previous behaviors, and worked toward resolutions or management of the conflict.
Link to Class RubricClass Assessment:
Late Submission of Course Materials:
Late Submission of Course Materials:
No assignment will be accepted late without a valid excuse. Late papers or assignments automatically lose 1/10 of the total point value. If you fail to take the final exam when scheduled or fail to present your final project when assigned, you will receive zero points for that portion of your overall grade. Assignments for extra credit will not be assigned nor accepted. If you miss the mid-term exam you will need to make arrangements with the instructor to “make-up” the test. A penalty of one grade point levelwill be assessed.
Classroom Rules of Conduct:
1. Out of courtesy to your peers and to your instructor you are expected to be punctual in arriving to class as well as return from breaks.
2. Pagers and cell phones should not be allowed to disturb the class and only used in emergency situations, preferably during breaks.
3. To encourage open and meaningful discussion it is important that everyone be respectful of the ideas and comments of their peers and act accordingly.
Academic Honesty:Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University 2007-2008 Undergraduate Catalog Page 85-86
Plagiarism:Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2007-2008 Undergraduate Catalog Page 85
Attendance Policy:Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.
Park University 2007-2008 Undergraduate Catalog Page 87-88
Disability Guidelines:Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .
Last Updated:9/13/2007 7:19:09 AM