HC461 The Hospital and the Community

for U1OO 2007

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 461 The Hospital and the Community


U1OO 2007 WO


Hutton, Angeline E.


Adjunct Faculty


Bachelor of Science in Business/Accounting
Master of Health Administration

Office Location

Ft. Leonard Wood, Missouri

Daytime Phone

Cell -  573-644-2602 ( Do not leave a message)

Other Phone

736-5141 - home




Semester Dates

June 6 through July 25, 2007

Class Days


Class Time

5:00 - 10:20 PM

Credit Hours




Additional Resources:
Miscellaneous articles - instructor will supply

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
Issues specific to the organization and administration of hospitals, their  scope of services in relation to community need, and relationships with  community health care services.   Topics covered dealing with the unique  aspects of administration of hospitals and internal departments include  improvement of organizational performance, personnel productivity,  strategic planning, cost containment, materials management, image in the  community, medical staff recruitment, patient census and utilization of  services, and contracting for services from external suppliers.  3:0:3

Educational Philosophy:
I consider all students to be adults, and to be in class because of their desire to learn.  To that end, I will expect all students to attend each class ready and willing to participate, exchange ideas, and opinions and absorb new ideas and share information.

Learning Outcomes:
  Core Learning Outcomes

  1. Students will explain the governing bodies of hospitals.
  2. Students will justify the role of the hospital in and to its community.
  3. Students will compare and contrast the various departments and ancillary services of the hospital.
  4. Students will integrate concepts such as organizations, personnel and professional relationships, strategic planning, cost containment and other factors in the improvement of the organization's performance.

  Instructor Learning Outcomes
  1. Students will understand and be able to discuss governing and general organization of Hospitals in the U.S.
  2. Students will understand the need for community involvement, personnel and staff expertise and Continuous Quality Improvement
  3. Students will have a broad understanding of  Hospital revenue generation, expenses and marketing for hospitals and related clinic services in the U.S.
  4. Students will understand the need for hospital outreach and community leadership
Core Assessment:

Class Assessment:
Each student will be expected to develop a research paper, size and type to be determined the first night of class, and pass both the midterm and final exam. Both exams will be 20 questions.


Participation - 25% - This involves class attendance and full participation in discussions and class issues.                                                                                  
Paper - 25%  Style and details to be determined in class June 6
Midterm - 25%                                                                                            
Final Exam- 25%                                                                                                                   
  90 - 100  -  A
  80 -  90   -  B
  70 -  80   -  C
  60 -  70   -  D
 Below 60  -  F                                                                                         

All final exams will be comprehensive and will be closed book and closed notes.  If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth.  Electronic Computers will not be allowed on final exams unless an exception is made by the Associate Dean.

Late Submission of Course Materials:
Materials must be timely, as semester is so short.  

Classroom Rules of Conduct:
All cell phones will be turned off. Students will be prepared to concentrate and participate in class with respect for fellow students and instructor at all times.

Course Topic/Dates/Assignments:

Wednesday - June 6 - We will dicuss a brief history of hospitals, todays hospital organization - trends in health care and the needed collaboration with the community. Discussion of research paper, comparing the U.S.Health System with another country's Health System or even the World's Health System will be the topic of the paper. Students will have a broad knowledge of how vast and complex our hospital system is.
Wednesday - June 13 - Study of Governing Body and CEO position - Outpatient, Admitting and Emergency Departments, discussion and sharing of personal stories pertaining to a hospital story or Emergency room event. Comparison of different hospitals and organizations. Students will appreciate the difference in organizations and the different methods of governing and how that effects the organization and its services.
Wednesday - June 20 - Study and discussion of the required Medical Staff, Nursing Services and Key Ancilliary Services, and all that they entail.
Students will see understand that one of the largest expenses for a Hospital and a large cause of high Health Care costs stems from the labor intensive care and expertise required in a hospital, and how a shortage such as the nursing shortage makes management of this cost center more difficult.
Wednesday - June 27 - Continuation of our study of Ancillary Services - Students will understand the need for good administrative personnel and administrative staff, and perhaps find the area that they are interested in. Rough draft of papers due and Mid-Term Exam.
Wednesday - July 4 - Make up date will be worked out the first night of class - June 6. We will be discussing Facilities and Administrative Support Services, Generating Revenue, Budgetting and Business Revenue.Students will be able to describe and discuss Revenue streams, departmental budgets and risk control.
Wednesday - July 11 - Medical Records, Quality Improvement , malpractice and liability insurance along with Risk Management will be our focus. Students will be able to discuss the many areas of expertise needed to stay on top of these departments. They will understand the prudence in keeping a close watch and control of the issues.
Wednesday - July 18 - Discussion will involve Patient Safety, Accreditation and Licensing, Marketing and Planning will be compared and contrasted with other businesses, both profit and non-profit, medical and non-medical. Students will understand the difference and the similarities of a Health Care business vs other types of business, and be able to discuss many of the differences.
Wednesday, July 25 - Papers due - Presentation of paper - Final exam

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2006-2007 Undergraduate Catalog Page 87-89

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2006-2007 Undergraduate Catalog Page 87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "W".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2006-2007 Undergraduate Catalog Page 89-90

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


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Last Updated:6/3/2007 4:12:30 PM