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HR 422 Organizational Development and Change
Bales, Kathryn L.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

HR 422 Organizational Development and Change

Semester

U1T 2007 DLA

Faculty

Blackburn, Kathryn L. Bales

Title

Adjunct Faculty

Degrees/Certificates

BA Workforce Education
MS Workforce Education
MA Procurement Acq Management, Certifed Pro Contract Manager

Office Location

ST. Louis MO, Virtual

Office Hours

6-9 most evenings, as available on weekends

Daytime Phone

314-960-0452  Please leave message, call will be returned within 24 hours

Other Phone

FAX 314-714-4916

E-Mail

lynn.blackburn@park.edu

lbalesinstructor@sbcglobal.net

Semester Dates

March 19-May 13 2007

Class Days

TBA

Class Time

TBA

Prerequisites

HR 353

Credit Hours

3


Textbook:

Harvey, Don & Brown, Donald R. An Experiential Approach to Organizational Development, Prentice Hall, INC., 2006, 7th Edition, New York. (ISBN: 013144168X)

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.


Course Description:
This course will provide the student with an understanding of the basic theories and techniques of organizational development. We will focus on practical information regarding the design, management and control of organizational development programs in business, public sector and social services organizations. PREREQUISITES: HR 353 and MG365. 3:0:3

Educational Philosophy:

The facilitator's educational philosphy is one of interactiveness based on lectures, case studies and groupwork, tied with the text and sharing of ideas  Each learner will be challenged to develop their critical thinking skills in a variety of educational classroom activities.

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “organization development” and describe conditions that require organization change and renewal.
  2. Describe organization culture and explain how culture affects the behavior of individuals in organizations.
  3. Describe the stages of organization development.
  4. Identify the ways groups cope with change.
  5. List three ways interpersonal, team, and inter-group techniques contribute to an OD program.
  6. Describe the (5) major forces in the change process.
  7. Identify three basic Organization Development intervention techniques.
  8. Compare and contrast the basic OD consultant styles.


  Instructor Learning Outcomes
  1. 9.  To sharpen skill of working together virtually in a team atmosphere.
Core Assessment:
Final exam

Link to Class Rubric

Class Assessment:

Graded Activities Breakdown :

1. Discussion = 21% total broken down as follows:

Discussion - (one's well researched and referenced response), is provided during weeks 1, 2, 3, 4, 6, 7, and 8. A well researched and referenced response must include references to web sites, newspapers or other sources used in the formulation of the response. Note that all discussions questions will be posted in eCollege, by the instructor, three days before the week begins (the Friday prior to the weeks start). Prior posting will allow students adequate preparation time, a full eight days, to formulate a strategy in providing a well researched and referenced discussion by the following Friday. Ensure all questions posed are answered. Percentage points assigned are as follows: 2% for 7 weeks for a total of 14%.

Discussion, (one's peer reviews) are provided during weeks 1, 2, 3, 4, 6, 7, and 8. It is completed by commenting on other classmates' responses. A minimum of two peer reviews are require by Sunday of the week with the exception of week 8. On week 8, one should provided it by Friday of the week. Peer responses should be something substantially more than "nice post". Percentage points assigned as follows: 1% for 7 weeks for a total of 7%.

Weekly questions will be added and those points will be contained in the above score.

2. Groupwork and Casestudies will be completed during weeks, 2, 3,  5, will represent 3% total points for the entire project. Initial input should be submitted by Friday of the week due. Final collaborative effort will be submitted on Sunday of weeks 2, 3, 5.

3. Quiz = 2% per week for correct answers = 16 %

4. Mid-Term = 10% (Completed during week four)

5. Research Paper = 25% (Submitted during week six)
 
6. Final Examination = 25% (Week eight, proctored) The proctored final exam must be COMPLETED in order to pass this course.

Grading:

 

Overall Course Grading Scale:

A = 90 - 100
B = 80 - 89
C = 70 - 79
D = 60 - 69
60 and below is a failing grade

Week/Assignment

1

2

3

4

5

6

7

8

Total

Discussion

3

1

2

1

1

1

2

2

13

Group Work

 

2

 

2

2

 

 

 

 6

Questions

 

1

1

1

1

1

 

 

 5

Quiz

2

2

2

2

2

2

2

2

16

Midterm

 

 

 

10

 

 

 

 

10

Research Paper

 

 

 

 

 

 

25

 

25

Final Exam

 

 

 

 

 

 

 

25

25

Total Points

5

6

5

16

6

4

29

29

100

All final exams will be comprehensive and will be closed book and closed notes.  If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth.  Electronic Computers will not be allowed on final exams unless an exception is made by the Associate Dean.

The Proctored final exam for online courses must be passed with a grade of 60% or higher in order to pass the course regardless of the overall average.  The grade for students who pass the proctored final will be based on the overall average of homework and tests taken during the course.  The proctored final exam must address only material which the student has been taught in class.

Late Submission of Course Materials:
Late assignments will not be accepted without prior approval.  Any absences requiring late or missed assignments must be substantiated in order to be approved (travel orders, doctors note, etc.). 

Classroom Rules of Conduct:

Online Course Policies:

Policy #1:  Submission of Work:

A class week is defined as the period of time between Monday 12:01 am MST and Sunday at 11:59 PM MST. The first week begins the first day of the term/semester.  Assignments scheduled for completion during a class week should be completed and successfully submitted by the posted due date. 

Create a back up file of every piece of work you submit for grading. This will ensure that a computer glitch or a glitch in cyberspace won't erase your efforts.

When files are sent attached to an email, the files should be in Microsoft Word, RTF, ASCII, txt, or PDF file formats.

Policy #2: Ground Rules for Online Communication & Participation

General email: Students should use email for private messages to the instructor and other students. When sending email other than assignments, you must identify yourself fully by name and class in all email sent to your instructor and/or other members of our class.
Online threaded discussions: are public messages and all writings in this area will be viewable by the entire class or assigned group members.

Online Instructor Response Policy:  Online Instructors will check email frequently and will respond to course-related questions within 24-48 hours.

Observation of "Netiquette": All your Online communications need to be composed with fairness, honesty and tact.  Spelling and grammar are very important in an Online course.  What you put into an Online course reflects on your level of professionalism.  Here are a couple of Online references that discuss writing Online http://goto.intwg.com/ and netiquette http://www.albion.com/netiquette/corerules.html.

Please check the Announcements area before you ask general course "housekeeping" questions (i.e. how do I submit assignment 3?).  If you don't see your question there, then please contact your instructor.
 
Policy #3: What to do if you experience technical problems or have questions about the Online classroom.  

If you experience computer difficulties (need help downloading a browser or plug-in, you need help logging into the course, or if you experience any errors or problems while in your Online course, click on the  button in your Online Classroom, then click on the helpdesk menu item, and then fill out the form or call the helpdesk for assistance.  

If the issue is preventing you from submitting or completing any coursework, contact your instructor immediately.

Course Topic/Dates/Assignments:

Course Topic/Dates/Assignments:
WEEK ONE

Read Text Chapters 1 and 2
Read and Interact with the Lecture
Introduce Yourself
Participate in the Classroom Discussion and the Consultant Styles Matrix
Conduct the Self-Check
Complete the Quiz

WEEK TWO

Read Chapters 3 and 4
Read and Interact with the Lecture
Participate in the Classroom Discussion and Weekly Questions
Group Work -Case Study
Conduct the Self-Check
Complete the Quiz

WEEK THREE

Read Chapters 5 and 6
Read and Interact with the Lecture
Participate in the Classroom Discussion and Weekly Questions
Conduct the Self-Check
Complete the Quiz

WEEK FOUR

Read Chapters 5 and 8
Read and Interact with the Lecture
Participate in the Classroom Discussion and Weekly Questions
Group Work-Case Sudy
Conduct the Self-Check
Complete the Quiz
Complete the mid-term examination

WEEK FIVE

Read Chapters 9 and 10
Read and Interact with the Lecture
Discussion and Weekly Questions
Complete Collaborative Group Work Participation
Conduct the Self-Check
Complete the Quiz

WEEK SIX

Read Chapters 11 and 12
Read and Interact with the Lecture
Participate in the Classroom Discussion and Weekly Questions
Conduct the Self-Check
Complete the Quiz

WEEK SEVEN

Read Chapters 13, 14, and 15
Read and Interact with the Lecture
Participate in the Classroom Discussion
Conduct the Self-Check
Complete Research
Complete the Quiz

WEEK EIGHT

Read Chapter 16
Review all chapters, lectures, and self-checks
Read and Interact with the Lecture
Participate in the Classroom Discussion
Conduct the Self-Check
Complete the Quiz
Take Proctored final examination

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2006-2007 Undergraduate Catalog Page 87-89

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2006-2007 Undergraduate Catalog Page 87

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "W".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2006-2007 Undergraduate Catalog Page 89-90

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:


Instructor BIO:
Since 1992, I have served as a member of the adjunct faculty for  Park University. It has been a pleasure to share my knowledge and experience with working adult students in the areas of Logistics, Public Speaking,  and Human Resource Development. I have earned an Associates of Science from Southwestern Illinois College and a Bachelor of Science In Workforce Education from Southern Illinois University. In 1991 I received a Masters of Science in Workforce Education from Southern Illinois University and in  1992, I received a Masters of Arts in Acquisition Management and Procurement from Webster University, St. Louis, Missouri. I hold the designations of Certified Professional Contract Manager and Certified Federal Contracts Manager from the National Contract Management Association.   As a trainer for Boeing, I have been the change agent in many organizational development and change interventions. I have also worked as a Government Contracting Officer and TQM trainer and Facilitator for the Air Force.   As a Navy Reservist, I was involved in training and TQM. 



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
Compare and contrast the basic OD consultant styles                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
Presents comparisons and contrasts more than three OD consultant styles and explains the strengths and weaknesses of each approach. Presents a comparison of three basic styles and contrasts the respective styles methods of intervention Presents a comparison of less than three basic styles and/or fails to completely contrast the respective styles methods of intervention, or provides inaccurate information. No significant answer or unrelated material. 
Analysis                                                                                                                                                                                                                                                   
Outcomes
Describe organization culture and explain how culture affects the behavior of individuals in organizations.                                                                                                                                                                                                                                                                                                                                                                                                          
Submits a description and explanation as described in the textbook, but then expands on the definition to include examples and/or alternate views. Submits a description and explanation as described in the textbook. Submits an inaccurate or incomplete description and/or explanation as described in the textbook. No significant answer or unrelated material. 
Evaluation                                                                                                                                                                                                                                                 
Outcomes
List three ways interpersonal, team, and inter-group techniques contribute to an OD program.                                                                                                                                                                                                                                                                                                                                                                                                                         
Provides a list of three ways interpersonal, team, and inter-group techniques contribute to an OD program and gives examples to support each method's use.

 
Provides a list of three ways interpersonal, team, and inter-group techniques contribute to an OD program.

 
Provides a list of less than three ways interpersonal, team, and inter-group techniques contribute to an OD program or presents wrong or inaccurate information.

 
No significant answer or unrelated material. 
Terminology                                                                                                                                                                                                                                                
Outcomes
Define the term “organization development” and describe conditions that require organization change and renewal.                                                                                                                                                                                                                                                                                                                                                                                                     
Defines the term “organization development” and describes conditions that require organization change and renewal, using the information from the textbook, but then presenting examples and alternate definitions or viewpoints about conditions.

 
Based on the textbook's information, defines the term “organization development” and describes conditions that require organization change and renewal.

 
Fails to define the term “organization development” and/or describe conditions that require organization change and renewal accurately or completely.
 
No significant answer or unrelated material. 
Concepts                                                                                                                                                                                                                                                   
Outcomes
Describe the (5) major forces in the change process                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
Describes the (5) major forces in the change process and expands the description to include alternate outcomes, and/or surrounding conditions.

 
Describes the (5) major forces in the change process

 
Describes less than the (5) major forces in the change process or provides wrong or inaccurate description.

 
No significant answer or unrelated material. 
Application                                                                                                                                                                                                                                                
Outcomes
Identify three basic Organization Development intervention techniques.                                                                                                                                                                                                                                                                                                                                                                                                                                               
Identifies the three basic Organization Development intervention techniques and then expands on each techniques approach to identify the strengths and weaknesses to each technique.

 
Identifies three basic Organization Development intervention techniques.

 
Identifies less than three basic Organization Development intervention techniques or provides wrong or inaccurate data.

 
No significant answer or unrelated material 
Whole Artifact                                                                                                                                                                                                                                             
Outcomes
List three ways interpersonal, team, and inter-group techniques contribute to an OD program.                                                                                                                                                                                                                                                                                                                                                                                                                         
Lists three ways interpersonal, team, and inter-group techniques contribute to an OD program and describes how each way may be used in different situations.

 
Lists three ways interpersonal, team, and inter-group techniques contribute to an OD program.

 
Lists less than three ways interpersonal, team, and inter-group techniques contribute to an OD program and/or provides wrong or inaccurate data.


 
No significant answer or unrelated material 
Component                                                                                                                                                                                                                                                  
Outcomes
Identify the ways groups cope with change.                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
Identifies three or more ways groups cope with change and describes long term outcomes of each method.

 
Identifies three ways groups cope with change.

 
Identifies less than three ways groups cope with change and/or provides wrong or inaccurate data.


 
No significant answer or unrelated material 

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Last Updated:5/15/2007 9:35:57 PM