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CA 104 Interpersonal Communication I
Graham, Marjorie F.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

CA 104 Interpersonal Communication I

Semester

S1B 2008 BL

Faculty

Graham, Marjorie F.

E-Mail

marjorie.graham@park.edu

Class Days

--T-R--

Class Time

7:40 - 10:10 PM

Credit Hours

3


Textbook:
INTERPERSONAL COMMUNICATION; 11 ed. DeVito

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
An introduction to the knowledge and skills of interpersonal communication. The course content includes facilitation of more effective and supportive behavior, reduction of communication barriers and development of increased skill and confidence in relationships. 3:0:3

Learning Outcomes:
  Core Learning Outcomes

  • Identify the fundamental elements of the communication process.
  • Illustrate how self-concept influences communication.
  • Explain how perception affects communication.
  • Demonstrate effective listening habits and skills.
  • Explore why language can create communication problems.
  • Illustrate why nonverbal cues can create communication problems.
  • Contrast methods of resolving communication problems caused by verbal and nonverbal communication.
  • Formulate personal strategies for developing effective intercultural communication.
  • Describe theories of relationship development.
  • Select appropriate strategies for maintaining healthy interpersonal relationships.
  • Evaluate the effectiveness of methods of resolving conflict.
  • Demonstrate how to develop a supportive communication climate.

    MoStep Requirements 1.2.1.1 standards for CA104



    Core Assessment:

    Core Assessment Portfolio:  (20% to 30% of grade)  The Core Assessment Portfolio is a collection of student work.  The portfolio must not be assigned due before the last quarter of the course and should cover at least 8 (75 percent) of the core learning objectives for the course.  It should involve research and emphasize activities associated with the ability to think critically and communicate effectively.  The rubric and core assessment project must be included in all syllabi.  The Core Assessment Portfolio should be transmitted to the instructor in electronic form preferably via email.

      Grading Criteria:

       90 - 100%   A

       80 -  89%   B

       70 -  79%   C

       60 -  69%   D

        0 -  59%   F    

    Core Assessment Portfolio:

    Minimum Requirements:  The core assessment for CA104 Interpersonal Communication will be a portfolio which

    -Includes a variety of student assignments designed to show student mastery of at least eight (75 percent) of the core learning objectives for the course. 

    -Includes at least one four-page research based paper that utilizes a minimum of three sources. 

    -Includes at least one assignment that requires students to analyze their own communication behaviors or the communication behaviors of others.

    -Includes at least one assignment that requires students to develop a mini-research project or a media or other creative work illustrating understanding of core concepts.

    -Includes at least one assignment that illustrates student understanding of intercultural differences in values and communication.

    -Must not be assembled before the last quarter of the course although it may contain work done as the semester progress, such as journals.

    -Contains no more than two previously graded assignments.

    -Emphasizes activities associated with the ability to think critically and communicate effectively. 

           -Must be transmitted to the instructor in electronic form.

    Link to Class Rubric

    Class Assessment:

    Midterm Examination                              30%     300 points
     
    Research Paper                                       20%    200 points
    Oral Presentatioin                                     20%   200 points
     
    Portifilo                                                   30 %   300 points
         
          Job Interview                    8%   80 points
          Intercultural differences
             essay                             8%    80 points
         Conflict resolution
              essay                             7%   70 points
         Agrumentative/Debte          7%    70 points
     
     
    Total                                                  100 %     1000 points

    Grading:

    Midterm test           300 Points
     
    Research Paper      200 Points
    Oral Presentation    200  Points
     
    Portifilo                   300 Points
     
    Portfolio Assisnment
     
    Job Application Interview
    Demonstrate, then explain in paper, how initial perceptions,evidence of self-initial concept, listening and response skills affected dynamics of interviews.
     
    Intercultural Differences in Interpersonal Communication
    Demonstrate, then discuss in paper, how differences in language verbal and non-verbal cues, tone of voices, behaviors and attitiude affect communication.
     
    Personal Case Study in Development
    Deterioration and Restoration of Interpersonal Relationships.  Analyze in paper how different supportive communication techniques can improve circumstances in each case.
     
    Conflict Management
    Demonstrate with two classmates and evaluate in paper both successful and unsuccessful strategies in resolving disagreement on issues. 
     
     
     
     
     

    Late Submission of Course Materials:
    Late Wrok will be accepted AT LESS THAN FULL CREDIT!

    Course Topic/Dates/Assignments:

    Week 1;  Course Introduction, read chapters 1 through 4; lecture over the material; In class conduct Introduction Interviews
     
    Week 2; Read chapters 5 through 8; lecture over the material; In class conduct Job Interviews
     
    Week 3; Read chapters 9 through 12; lecture over the material;
     
    Week 4;  Read chapters 13 and 14, Midterm Examination over assigned chapters; In class demonstrate conflict resolution
     
    Week 5;  Midterm Examination Review; Conduct Debate;
     
    Week 6:  Oral Presentation of Research Paper
     
    Week 7; Oral Presentation of Research Paper
     
    Week 8; Oral Presentationof Research Paper; Course Summary

    Academic Honesty:
    Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2007-2008 Undergraduate Catalog Page 85-86

    Plagiarism:
    Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2007-2008 Undergraduate Catalog Page 85

    Attendance Policy:
    Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

    1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
    2. Work missed through unexcused absences must also be made up within the semester/term of enrollment.
    3. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
    4. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
    5. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
    6. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
    7. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

    Park University 2007-2008 Undergraduate Catalog Page 87-88

    Disability Guidelines:
    Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



    Rubric

    CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
    Synthesis                                                                                                                                                                                                                                                  
    Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
    Portfolio assignments synthesize information from the text and more than three additional sources. Portfolio assignments synthesize information from text and at least three additional sources. Portfolio assignments synthesize information from one to two sources and the text. Portfolio assignments show no evidence of additional sources. 
    Analysis Outcomes                                                                                                                                                                                                                                          
    Outcomes
    CLO1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
    Portfolio assignments analyze stages/elements of all communication concepts illustrated in the assignment and identify motives and causes behind the communication. Portfolio assignments analyze stages/elements of all communication concepts illustrated in the work. Portfolio assignments fail to analyze stages/elements of all communication concepts illustrated in the work or have more than two factual errors. Portfolio assignments fail to analyze stages/elements of communication concepts. 
    Evaluation Outcomes                                                                                                                                                                                                                                        
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness and offers suggestions for improvement of strategy selection. Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness. Portfolio assignments only evaluate the communication strategies used in a given situation  in terms of successfulness OR usefulness OR have more than two factual errors. Portfolio assignments fail to evaluate communication strategies. 
    Terminology  Outcome                                                                                                                                                                                                                                       
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio demonstrates a consistent use of more than eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of six to eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of fewer than six concepts/terms associated with interpersonal communication or has more than two factual errors. Portfolio fails to demonstrate the student's ability to use the  terminology of interpersonal communication. 
    Concepts Outcome                                                                                                                                                                                                                                           
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio defines more than eight concepts associated with interpersonal communication in the student's own words. Portfolio defines eight communication concepts in the student's own words. Portfolio relies on textbook definitions of communication concepts, or defines fewer than eight concepts in the student's own words, or has more than two factual errors. Portfolio fails to define communication concepts. 
    Application Outcomes                                                                                                                                                                                                                                       
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio applies more than eight learned concepts to a given communication situation and explains the elements that need to be altered for communication to be more effective.

     
    Portfolio applies eight learned concepts to a given communication situation. Portfolio applies fewer than eight concepts to a given communication situation, or has more than two factual errors. Portfolio fails to apply learned concepts to a given communication situation. 
    Whole Outcome                                                                                                                                                                                                                                              
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    The portfolio demonstrates the student's achievement of more than eight of the competencies with no more than one to three errors in writing conventions. The portfolio demonstrates the student's achievement of eight of the competencies with no more than three to six errors in writing conventions. The portfolio demonstrates the student's achievement of seven or fewer competencies with no more than six to eight errors in writing conventions. Portfolio fails to demonstrate the student's achievement of  competencies and includes more than eight errors in writing conventions. 
    Component Outcome                                                                                                                                                                                                                                          
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Single components/assignments of the portfolio demonstrate the student's integration and mastery of multiple objectives beyond what was necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's mastery of the objective necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's partial mastery of the objective necessary for the assignment. Single components/assignments of the portfolio do not demonstrate the student's mastery of the objective necessary for the assignment. 
    Values Literacy                                                                                                                                                                                                                                            
    Outcomes
    CLO 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
    The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates multiple strategies for dealing with these differences. The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates a single strategy for dealing with difference. The portfolio demonstrates only partial understanding of intercultural differences in communication. The portfolio does not demonstrate understanding of intercultural differences in communication. 
    Critical Literacy                                                                                                                                                                                                                                          
    Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
    Portfolio demonstrates the ability to write a clear paper using more than three library resources of different types (journal articles, books, etc.). Portfolio demonstrates the ability to write a clear paper using at least three library resources of different types (journal articles, books, etc.). Portfolio components/assignments lack the required sources, use internet sources, or the writing in the assignments is unclear. Portfolio components/assignments use no sources and the writing in the assignments is unclear. 

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    Last Updated:1/11/2008 12:36:38 PM