HC466 Plan & Org Comm Hlth Services

for S2B 2008

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Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 466 Planning and Organizing Community Health Services


S2B 2008 BL


Sims, Phillip L.


Senior Adjunct Faculty



Other Phone





Semester Dates

17 March through 11 May 2008

Class Days


Class Time

7:40 - 10:10 PM

Credit Hours



Supervisory Management for Healthcare Organizations,  Dunn, Rose T. RRA,

McGraw-Hill publishing, 2001.

Additional Resources:
Contracts in a Nutshell,  Sohaber & Rohwer, 2nd Edition, West publishing, 1984

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
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Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
Organization and management of community based and public health agencies. Strategic planning for national, state, and local trends, community needs, and projected changes in society and health care. Administration of personnel, information systems, accreditation requirements, facilities, finances, external services contracts,community relations, and technology in clinics, home health, schools, industry, and other community based agencies. 3:0:3

Educational Philosophy:

Lecture / conference, lecture review, overheads, web sites, student paper, student paper presentation, mid-term and final examination.



Learning Outcomes:
  Core Learning Outcomes

  1. Apply management skills to the organization of community based and public health agencies.
  2. Design strategic planning in light of national, state and local trends and community needs and projected changes in society and health care.
  3. Coordinate the personnel, information systems, accreditation requirements, facilities, finances, external services contracts, community relations, and technology.
  4. Differentiate the organization and administration of hospitals to that of clinics, home health, schools, industry and other community based agencies.
  5. Differentiate the organization and administration of hospitals to that of clinics, home health, schools, industry and other community based agencies.

Core Assessment:

Class Assessment:

The final course grade will be determined using the following measurements:


                   Mid-term exam                        30%

                   Final exam                               30%

                   Comprehensive cases (Paper)  30%

                   Paper presentation                    10%

Examinations (2) 100 points each, research paper 100 points, and research paper presentation 100 points.

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business and Management courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business and Management.

Late Submission of Course Materials:

The comprehensive case (paper) must be submitted on or before the night of the review for the final examination (4/30) unless previously coordinated with the instructor. Late papers will not be accepted and a failing grade assigned for the

paper if not submitted on time.

Classroom Rules of Conduct:

Students are expected to be present at all classes and be on time. Roll will be taken at each class meeting. Classes missed for legitimate reasons, such as illness,  temporary duty, etc. are excusable, however, the student must make up the missed work. The student is responsible for providing the instructor with justification for an excused absence either prior to or immediately after the absence. Two unexcused absences are excessive and three unexcused absences will result in an

involuntary  withdrawal and a grade of “F” (attendance) for the course.

Submitting someone else’s work as your own will not be tolerated. If determined by the instructor that academic dishonesty has occurred in any part of the course, the student(s) involved will normally be given an immediate grade of  F and dropped  from the course. The second violation will result in automatic expulsion from the school. The Assistant Vice President will be notified in writing of the action taken.

Course Topic/Dates/Assignments:

3/17   Administrative announcements, explanation/discussion of the course description/

          requirements, introductory comments. Chapters 1 and 2. The supervisors job.

          Managerial functions and authority.


3/19  Chapters 3 and 4. Decision making. Coordinating organizational activities.


3/24  Chapters 5 and 6. Communicating. Legal aspects of the health care setting.


3/26  Chapters 7 and 8. Managerial planning. Supervisory Planning.


3/31  Chapters 9, 10, and 11. Fundamental concepts of organizing. Division of work and

         departmentalization. Delegation of organizational authority.


4/2    Chapters 12. 13, and 14. Line and staff authority relationships. Organizing on the

         supervisory level. Committees as an organizational tool.

4/7     Chapters 15 and 16. Informal organizational structures. The staffing process.

          Review for mid-term examination.


4/9     Mid-term examination. Chapters 1 through 16.


4/14   Chapters 17 and 18. The selection process and the employment interview.

          Performance  apprasials, promotions and transfers.


4/16   Chapters 19 and 20. Giving directives and managing change. Motivation.

          Student presentations.


4/21   Chapters 21 and 22. Leadership. Morale. Student presentations.


4/23   Chapters 23 and 24. Positive discipline. Fundamentals of control. Student



4/28   Chapters 25 and 26. The control process. Budgetary and other control techniques.

          Student presentations.

4/30   Chapters 27 and 28. The labor union and the supervisor. Handling grievances.

          Student presentations. Review for final examination.


5/5     Final examination. Chapters 17 through 28.


5/7     Review of final examination.

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2007-2008 Undergraduate Catalog Page 85-86

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2007-2008 Undergraduate Catalog Page 85

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment.
  3. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  4. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  5. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  6. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  7. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2007-2008 Undergraduate Catalog Page 87-88

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


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Last Updated:1/29/2008 11:17:52 AM