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CA 104 Interpersonal Communication I
Ortiz, Juan J.,, Jr.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

CA 104 Interpersonal Communication I

Semester

U1B 2009 BL

Faculty

Ortiz, Juan J.,, Jr.

Title

Adjunct faculty

Degrees/Certificates

Masters of Arts in Management
B.S. Human Resources/Management
AA Liberal Arts

Office Location

Ft. Bliss, TX/El Paso TX

Office Hours

Appointment

Daytime Phone

915-252-2365

Other Phone

915-239-0423

E-Mail

juan.ortiz@park.edu

mrjo81@yahoo.com

juan.ortizjr@us.army.mil

Semester Dates

25 May - 15 Jul  2009

Class Days

--M-W-

Class Time

7:40 PM- 10:10 PM

Credit Hours

3


Textbook:

The Interpersonal Communication Book, 12th ed
Author: DeVito
ISBN:
0-205-62570-3 

Publisher: Allyn & Bacon
Copyright: 2009

Book can be purchased through Amazon.com

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

The Interpersonal Communication Book text companion website at: http://wps.ablongman.com/ab_devito_intrprsnl_11

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
CA104 Interpersonal Communication I (GE): An introduction to the knowledge and skills of interpersonal communication. The course content includes facilitation of more effective and supportive behavior, reduction of communication barriers and development of increased skill and confidence in relationships. 3:0:3

Educational Philosophy:

  1. Provide an increased awareness of how individual and interpersonal language and behaviors impede or facilitate effective or destructive communication.
  2. Provide an academic environment where effective communication skills are demonstrated and practiced.
  3. Provide opportunities where students can apply communication skill building practices in order to enhance personal and professional relationships.
  4. Use the classroom, media, publications, Internet, libraries, and other community resources for assignments.
  5. Use the classroom to apply individual experiences, knowledge, text and homework assignments for the benefit of all students.
  6. Stimulate a desire in students to change their communication behaviors through personal development, and hold them accountable for their own learning.

Learning Outcomes:
  Core Learning Outcomes

  1. Identify the fundamental elements of the communication process.
  2. Illustrate how self-concept influences communication.
  3. Explain how perception affects communication.
  4. Demonstrate effective listening habits and skills.
  5. Explore why language can create communication problems.
  6. Illustrate why nonverbal cues can create communication problems.
  7. Contrast methods of resolving communication problems caused by verbal and nonverbal communication.
  8. Formulate personal strategies for developing effective intercultural communication.
  9. Describe theories of relationship development.
  10. Select appropriate strategies for maintaining healthy interpersonal relationships.
  11. Evaluate the effectiveness of methods of resolving conflict.
  12. Demonstrate how to develop a supportive communication climate.


Core Assessment:

Core Assessment Portfolio:  (20% to 30% of grade)  The Core Assessment Portfolio is a collection of student work.  The portfolio must not be assigned due before the last quarter of the course and should cover at least 8 (75 percent) of the core learning objectives for the course.  It should involve research and emphasize activities associated with the ability to think critically and communicate effectively.  The rubric and core assessment project must be included in all syllabi.  The Core Assessment Portfolio should be transmitted to the instructor in electronic form preferably via email.

  Grading Criteria:

   90 - 100%   A

   80 -  89%   B

   70 -  79%   C

   60 -  69%   D

    0 -  59%   F    

Core Assessment Portfolio:

Minimum Requirements:  The core assessment for CA104 Interpersonal Communication will be a portfolio which

-Includes a variety of student assignments designed to show student mastery of at least eight (75 percent) of the core learning objectives for the course. 

-Includes at least one four-page research based paper that utilizes a minimum of three sources. 

-Includes at least one assignment that requires students to analyze their own communication behaviors or the communication behaviors of others.

-Includes at least one assignment that requires students to develop a mini-research project or a media or other creative work illustrating understanding of core concepts.

-Includes at least one assignment that illustrates student understanding of intercultural differences in values and communication.

-Must not be assembled before the last quarter of the course although it may contain work done as the semester progress, such as journals.

-Contains no more than two previously graded assignments.

-Emphasizes activities associated with the ability to think critically and communicate effectively. 

       -Must be transmitted to the instructor in electronic form.

Link to Class Rubric

Class Assessment:

    1. Read all assigned material before class
    2. Come to class prepared to discuss class material
    3. Keep a typewritten communication journal 500 words each in which the
    principles and concepts presented in the text are discussed within the context of the students' daily
    experience concept of journal will be explained first day of class.
    4. Write a research paper on intercultural communication which utilizes at least three (3)
    sources 5-7 typewritten pages.  Instructor will provide the topic This paper should:
    a. provide a synopsis of the conflict
    b. analyze and discuss source information
    c. identify fundamental elements of the communication process (i.e., self-concept, nonverbal communication, gender, listening, etc.) and how they affect the conflict
    d. discuss areas of interdependence between conflicting parties -if, or how that  changed during the conflict
    e.describe the conflict styles of participants and the behavioral choices that illustrate those styles
    f. provide examples of verbal and nonverbal messages, their intentions and results
    g. discuss how power is used and the resources controlled by the parties
    h. analysis of strategies and tactics and examples that illustrate both
    i. discuss the outcome.  what happened and why?

    5. complete two short answer/multiple choice tests-a midterm and a final


      Grading:
      Exams:                                  Midterm 15%                                                                         150 Points
                                                   Final 15%                                                                               150 Points

      Participation:                          Class activities/participation in class discussion 20%                 200 Points

      Writing:                                  Six Journals 30%                                                                    300 Points
        
      Core Assessment Portfolio:     5-7 Page Research paper 20%                                               200 Points
                                                                                                                           Total            1000 Points


      Late Submission of Course Materials:
      Late assignments will be handled by the instructor on a case by case basis.

      Classroom Rules of Conduct:
      Students are expected to attend all class meetings and be on time, being habitually late is not acceptable. Attendance is recorded at each class meeting; if students are going to be absent, notification to the instructor is required; otherwise the absence will be recorded as unexcused. After two unexcused absences, one letter grade will be deducted, after three unexcused absences, two letter grades will be deducted and after four unexcused absences students will be given a final grade of “F”. Academic dishonesty will result in immediate release from the course and a failing grade. Non attribution policy is in effect for all class meetings.

      Course Topic/Dates/Assignments:

      8 Wk Format

      Topics and Learning Outcomes

      Note learning outcomes often overlap.

      Reading

      Assignments

      1

      M- Chapter 1
      W-Chapter 2

      Read chapters 1& 2

      Discussion and weekly learning activities.

      2

      M-Chapter 3-4
      W-Chapter 5

      Read chapters 3,4 & 5 .

      2 Journals due 6 paragraphs each.

      3

      M-Chapter 6
      W-Chapter 7

      Read chapters 6 & 7.

      Discussion and weekly learning activities.

      4

      M-Chapter 8/Midterm Review
      W-Midterm Exam

      Read chapters 8

      Midterm Exam

      5

      M-Chapter 9
      W-Chapter 10

      Read chapters 9 & 10.

      M-Journals 3& 4 Due

      6

      M-Chapter 11
      W-Chapter12

      Read chapters 11 & 12.


      7

      M-Chapter 13
      W-Journal Discussion/Research paper

      Read chapters 13 &14

      W- Journals 5-6 due

      Research Papers Due

      8

      M- Final Review
      W-Final Exam

      Final exam.

      Academic Honesty:
      Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2008-2009 Undergraduate Catalog Page 87

      Plagiarism:
      Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2008-2009 Undergraduate Catalog Page 87

      Attendance Policy:
      Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

      1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
      2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
      3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
      4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
      5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
      6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

      Park University 2008-2009 Undergraduate Catalog Page 89-90

      Disability Guidelines:
      Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



      Rubric

      CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
      Synthesis                                                                                                                                                                                                                                                  
      Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
      Portfolio assignments synthesize information from the text and more than three additional sources. Portfolio assignments synthesize information from text and at least three additional sources. Portfolio assignments synthesize information from one to two sources and the text. Portfolio assignments show no evidence of additional sources. 
      Analysis Outcomes                                                                                                                                                                                                                                          
      Outcomes
      CLO1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
      Portfolio assignments analyze stages/elements of all communication concepts illustrated in the assignment and identify motives and causes behind the communication. Portfolio assignments analyze stages/elements of all communication concepts illustrated in the work. Portfolio assignments fail to analyze stages/elements of all communication concepts illustrated in the work or have more than two factual errors. Portfolio assignments fail to analyze stages/elements of communication concepts. 
      Evaluation Outcomes                                                                                                                                                                                                                                        
      Outcomes
      CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
      Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness and offers suggestions for improvement of strategy selection. Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness. Portfolio assignments only evaluate the communication strategies used in a given situation  in terms of successfulness OR usefulness OR have more than two factual errors. Portfolio assignments fail to evaluate communication strategies. 
      Terminology  Outcome                                                                                                                                                                                                                                       
      Outcomes
      CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
      Portfolio demonstrates a consistent use of more than eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of six to eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of fewer than six concepts/terms associated with interpersonal communication or has more than two factual errors. Portfolio fails to demonstrate the student's ability to use the  terminology of interpersonal communication. 
      Concepts Outcome                                                                                                                                                                                                                                           
      Outcomes
      CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
      Portfolio defines more than eight concepts associated with interpersonal communication in the student's own words. Portfolio defines eight communication concepts in the student's own words. Portfolio relies on textbook definitions of communication concepts, or defines fewer than eight concepts in the student's own words, or has more than two factual errors. Portfolio fails to define communication concepts. 
      Application Outcomes                                                                                                                                                                                                                                       
      Outcomes
      CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
      Portfolio applies more than eight learned concepts to a given communication situation and explains the elements that need to be altered for communication to be more effective.

       
      Portfolio applies eight learned concepts to a given communication situation. Portfolio applies fewer than eight concepts to a given communication situation, or has more than two factual errors. Portfolio fails to apply learned concepts to a given communication situation. 
      Whole Outcome                                                                                                                                                                                                                                              
      Outcomes
      CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
      The portfolio demonstrates the student's achievement of more than eight of the competencies with no more than one to three errors in writing conventions. The portfolio demonstrates the student's achievement of eight of the competencies with no more than three to six errors in writing conventions. The portfolio demonstrates the student's achievement of seven or fewer competencies with no more than six to eight errors in writing conventions. Portfolio fails to demonstrate the student's achievement of  competencies and includes more than eight errors in writing conventions. 
      Component Outcome                                                                                                                                                                                                                                          
      Outcomes
      CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
      Single components/assignments of the portfolio demonstrate the student's integration and mastery of multiple objectives beyond what was necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's mastery of the objective necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's partial mastery of the objective necessary for the assignment. Single components/assignments of the portfolio do not demonstrate the student's mastery of the objective necessary for the assignment. 
      Values Literacy                                                                                                                                                                                                                                            
      Outcomes
      CLO 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
      The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates multiple strategies for dealing with these differences. The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates a single strategy for dealing with difference. The portfolio demonstrates only partial understanding of intercultural differences in communication. The portfolio does not demonstrate understanding of intercultural differences in communication. 
      Critical Literacy                                                                                                                                                                                                                                          
      Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
      Portfolio demonstrates the ability to write a clear paper using more than three library resources of different types (journal articles, books, etc.). Portfolio demonstrates the ability to write a clear paper using at least three library resources of different types (journal articles, books, etc.). Portfolio components/assignments lack the required sources, use internet sources, or the writing in the assignments is unclear. Portfolio components/assignments use no sources and the writing in the assignments is unclear. 

      Copyright:

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      Last Updated:4/18/2009 3:35:20 PM