HC 351 Org & Adm of Hlth Care Programs
S1T 2009 DLA
Wilson, Lesly S.
BS in Occupational TherapyMaster of Public AdministrationPhD in Organization and Management
9-10 PM Eastern Standard Time Monday-Friday
Management Principles for Health Professionals, Fifth Edition
Joan Liebler and Charles McConnell, Jones and Bartlett Publishers, 2008
Textbooks can be purchased through the MBS bookstore
Textbooks can be purchased through the Parkville Bookstore
McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.Career Counseling - The Career Development Center (CDC) provides services for all stages of career development. The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email firstname.lastname@example.org or call 800-927-3024Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.Online Classroom Technical Support - For technical assistance with the Online classroom, email email@example.com or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.FAQ's for Online Students - You might find the answer to your questions here.
The instructor's educational philosophy is one of interactiveness based on lectures, readings, interviews, peer reviews, examinations, internet research, discussions and writings.
Learning Outcomes: Core Learning Outcomes
The student will be evaluated by his/her performance on a mid-term examination, a final examination, a term paper and other assignments.
Assignments = 280 points
Discussion Threads= 120 points
Quizzes= 700 points
Mid-term = 200 points
Final examination = 250 points
Term paper = 150 points
Letter grades associated with total point values as follows:
A = 1731 - 1522 points
B = 1521-1352 points
C = 1351- 1182 points
D = 1181-1114 points
F = 1113 points and below
The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.
All final exams in all School of Business and Management courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business and Management.
Students will be penalized 1 point for late submission assignments. Assignments are considered late submissions if received 24 hours after due date with no prior communication/authorization concerning late submission.
Classroom Rules of Conduct:
Students are expected to act in a mature and courteous manner in the online course environment. A review of Netiquette definition http://en.wikipedia.org/wiki/Netiquette and some core rules http://www.albion.com/netiquette/corerules.html or posting and email communication is encouraged. Students will come to be prepared for the days lesson.
Week1 (1/12-18) Objectives & Assignments:
· Examine the healthcare megatrends in healthcare with identified selected="true" management strategies used to enhance organizational survival.
· Identify the phases of the organizational life cycle the reflects major changes that relate these to the function of management.
· Describe the organizational change process and the managers’ role in organizational change.
Chp. 1 & 2
Week 2 (1/19-25) Objectives & Assignments:
· Examine the management function of decision making with the importance of participants in the decision making process.
· Describing how to evaluate decision making processes.
· Identify tools and techniques available to aid decision making.
Chp. 3, 4 & 5
Week 3 (1/26-2/1) Objectives & Assignments:
· Describe the process of organizing with fundamental concepts and principles related to the function of management.
· Examine the importance of staffing and the factors that contribute to employment stability and employee turnover.
· Identify proven employee retention strategies.
· Describe the concept of Six Sigma and its place in the management process.
· Describe the concept of Benchmarking and its place in the management process.
Chp. 7 & 8
· Examine the importance of committees and teams in the management process.
· Examine the theories that address present day employee motivation.
· Identify strategies and techniques used in conflict management.
Chp. 9 & 10
Week 6 (2/16-22) Objectives & Assignments:
· Examine the manager’s role in training development.
· Identify the effective components of an employee orientation program.
· Describe the components of employee training programs.
· Outline the functions of human resources and the functions relate to the role of the manager.
· Examine pertinent areas of legislation that managers should know which influence the manager’s relationship with human resources.
· Examine the components of communication with individuals and in small groups.
Chp. 13 & 14
· Identify commonly encountered barriers to effective communication.
Week 8 (3/2-8) Objectives & Assignments:
· Examine the day to day functions as a manager.
· Identify common manager challenges for the health professional transition into the role of manager.
· Identify common manager challenges when managers other professionals.
Academic Honesty:Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University 2008-2009 Undergraduate Catalog Page 87
Plagiarism:Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2008-2009 Undergraduate Catalog Page 87
Attendance Policy:Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.
Park University 2008-2009 Undergraduate Catalog Page 89-90
Disability Guidelines:Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .
Last Updated:1/13/2009 11:17:07 PM