HC351 Org & Adm of Hlth Care Programs

for F1J 2009

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Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 351 Org & Adm of Hlth Care Programs


F1J 2009 DN


Field, Thomas R.


Adjunct Faculty; KUMC Associate Vice Chancellor for Compliance



Office Location

3901 Rainbow Blvd.; Kansas City, KS 66106

Office Hours

By Appointment Only



Semester Dates

17 August 2009 - 11 Octber 2009

Class Days


Class Time

5:30 - 9:50 PM

Credit Hours



Health Care USA
Harry A. Sultz & Kristina M. Young

Textbooks can be purchased through the MBS bookstore

Additional Resources:
Additional reading requirements will be posted online.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Educational Philosophy:
Because of the lengthy class sessions and the limited number of days per semester, it is important that students and instructor have a free and open exchange of questions, answers and ideas. That exchange will help lay the groundwork for later courses in the program and for a career in healthcare.

Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

Core Assessment:

Class Assessment:
Students performance will be graded by means of two exams and one final project/presentation (project assignment posted online).


Exam 1 = 100 points
Exam 2 = 100 points
Final Project/Presentation = 100

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
If a student cannot be present for an exam or the final project/presentation, he or she must inform the instructor prior to the class session in which the exam will take place. A missed exam must be taken on or before the next class session.
If circumstances permit, an exam or project/presentation may (but not necessarily will) be rescheduled.

Classroom Rules of Conduct:

In class, it is expected that each student will be treated with dignity and respect. The same expectation applies to each student's questions and comments. This is essential for the free and open exchange of information and ideas.

Course Topic/Dates/Assignments:


The course will be divided into five core areas, the each laying the foundation for the core area to follow.

       I.            Terminology, Issues and Concepts

18 August: Course Introduction/Syllabus; History of Healthcare in America

            Sultz & Young Chapters 1-2, Franklin Handout (posted online)

    II.            Supply and Distribution of Health Professionals and Institutions

25 August: Healthcare Professionals

            Sultz & Young Chapters 5-6

1 September: Healthcare Institutions

            Sultz & Young Chapters 3-4 & 9-10; Tripartite Handout (posted online)

 III.            Cost and Availability of Healthcare

8 September: Financing & Managed Care

            Sultz & Young Chapters 7-8

            EXAM 1 (covers 18 August – 1 September)

15 September: Private vs. Public Impact on Cost & Availability

            Sultz & Young Chapter 11; Handout TBD (to be posted online)


 IV.            Management Techniques

22 September: Data, Scorecards & Strategic Marketing

            Bradley Handout (posted online); Signals Handout (posted online)

            Project Preparation Time


    V.            Current and Future Issues and Priorities

29 September: Health Policy

            Shi & Singh Handout (to be posted online)

            EXAM 2 (covers 8 September – 22 September)

6 October: Future Directions in Healthcare

            Sultz & Young Chapter 13


Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2008-2009 Undergraduate Catalog Page 87
Integrity is essential to a successful professional, especially in healthcare, an industry in which our customers seek our services at times in which they are most vulnerable. The practice of principled behavior must begin in one's academic training. Therefore, please be familiar with Park University's Student Code of Conduct found in the Student Handbook. Academic misconduct will be taken seriously and will be addressed appropriately and fully. Ignorance of academic misconduct guidelines is not an excuse.

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2009-2010 Undergraduate Catalog Page 92

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2009-2010 Undergraduate Catalog Page 95

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Franklin Handout (8/18)

Tripartite Handout (9/1)

Bradley Handout (9/22)

Signals Handout (9/22)

Final Project Assignment

Final Project IOM Report


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Last Updated:7/24/2009 8:39:25 PM