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MK 351 Principles of Marketing
Marsh, Michael D.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

MK 351 Principles of Marketing

Semester

S2T 2009 DLH

Faculty

Mike Marsh

Degrees/Certificates

MS Administration
BS Aviation Management

Office Location

New Bern, NC

Office Hours

Please do not call after 10 pm ET

Daytime Phone

252-636-1257

E-Mail

michael.marsh@park.edu

Semester Dates

Monday, March 16, 2009-Sunday, May 10, 2009

Class Days

A minimum of 2 different days in each weekly thread is required for this course.

Class Time

TBA

Credit Hours

3


Textbook:

Basic Marketing: A Marketing Strategy Planning Approach, 16 ed., by Perreault, McCarthy and Cannon, ISBN: 978-0-07-352980-6, which is part of ISBN: 978-0-07-332404-3.
Textbooks can be purchased through the MBS bookstore
 
 

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

 

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.


Course Description:
Examines factors relevant to the marketing mix (product, promotion, distribution, and price) and to marketing management. 3:0:3

Educational Philosophy:

Welcome to Marketing on line! Along with your fellow on-line students, you will be a partner in pioneering higher education. Through "electronic teams," you will work with students many miles apart to complete projects and discuss marketing issues. I will serve as your facilitator and will encourage you to take responsibility for your learning processes. You will discover how to perform research for your papers and discussion topics using the World Wide Web, an extraordinary resource that is almost inexhaustible, and one that is available to you regardless of weather, holidays, or time of day.

 
The four basic goals of this course are to provide you with: A broad introduction to marketing concepts,   An in-depth understanding of the role of marketing in society and the firm, An overview of the various factors that influence marketing decision making, and The development of a strong  insight about decisions related to product, price, promotion, and place to meet the needs of a target market.   These goals can only be achieved through a joint "on-line" effort. I will work to stimulate your interest and learning. However, you will be expected to display initiative and a program of self study as well. As a result, another objective of the course is to provide you with an environment that will reward your own intellectual effort. Each week, we will focus on marketing issues, problems, etc., encountered by the marketing professional through our on-line conferencing discussions; these issues are reinforced and expanded in readings in our text, Basic Marketing by Perreault and McCarthy, 16th edition.

Learning Outcomes:

Learning Outcomes:
  Core Learning Outcomes

  1. Explain the importance of the marketing mix.
  2. Describe and analyze the marketing management functions.
  3. Explain the elements of a marketing plan.
  4. Describe the stages of the product life cycle.
  5. Explain and analyze the advantages and disadvantages of entering international markets.
  6. Explain the impact of e-commerce on the marketing functions.


Core Assessment:

A comprehensive marketing case analysis is the chosen assessment device for the Principles of Marketing course. This case will be the final exam and is designed to gauge your knowledge of the core outcomes of the class. This will be a closed book, closed note examination held during the designated final exam slot for this section in a proctored environment. Students are expected to spend approximately 45 minutes reading the case and 1 hour and 15 minutes developing an essay that addresses the core outcomes relative to the firm information presented in the case. This test will count for at least 20% of your grade. This course is part of the University-wide assessment evaluation, and all sections will receive the same case for analysis.

Link to Class Rubric

Class Assessment:

The three most important grading criteria for your work will be breadth, depth, and application/synthesis of course concepts. For purposes of this course, the following definitions will apply to each of these terms:

 
Breadth (B): Refers to the "number" of chapter and lecture concepts that you apply to the homework questions, conference postings, and report.
 
Depth (D): Refers to the degree you provide "detailed" analyses to the homework questions, conference postings, and report.
 
Application/Synthesis (A): Refers to the chapter and lecture concepts and higher order thinking you "apply" to your homework questions, conference postings, and report. You can accomplish this by referencing page numbers, concepts such as market segmentation, etc. and utilizing higher order thinking.
 
Each time you submit work, I will respond (In the comment section) to the work you submit with either a B, D, A, or combination thereof. For example, if you need additional Depth and Application as they relate to your work, I will provide the following comment: Areas for additional focus: D1/A2.  Note:  A number (1, 2, or 3) by the letter indicates the degree to which additional focus is needed.  For example, D1, indicates a small amount of additional depth is needed, a D2  indicates a moderate amount is needed, etc.
 
IMPORTANT!! Your grade for each case posting will be determined not only by the "B-D-A" of your postings, but also by your positive responses to the postings of your team members. Please respond to at least one posting of another student for each case analysis. Failure to do so will result in a loss of five points for each case you post in the Discussion Area.

Grading:

  • Homework:  The homework will consist of your responses to specific questions each week that are to be submitted to the Dropbox.

  • Report 1:  Will be due week three as discussed in the content menu for Week 3

  • Report 2:  Will be due week seven as discussed in the content menu for Week 7

  • Case Discussion:  Case discussions are posted during weeks 1, 2, 3, 5, 6, and 8.

  • Exam 1:  Exam 1 is due at the conclusion of Week 4.

  • Final:  The comprehensive final exam will be a case study that is designed to gauge your knowledge of the core outcomes of the class. This course is part of the University-wide assessment evaluation, and all sections will receive the same case for analysis. This will be a closed book, closed note examination held during the designated final exam slot for this section."

  • Participation:  Participation will be evaluated on a continual basis throughout the term.

  •  
     

    Point and Corresponding Percentage Assignments

    Item Points Percentage of Grade
    Homework (8@20) 160 16%
    Report 1 50 5%
    Report 2 100 10%
    Case Discussion (6@40) 240 24%
    Exam 100 10%
    *Final 300 30%
    Participation (Continual) 50 5%
    Total 1000 Points 100%

     

    Grading Scale

    A =  900 -- 1000 points

    B =  800 -- 899 points

    C =  700 -- 799 points  

    D =  600 -- 699 points  

    F =  < 600 points

  • The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

    All final exams in all School of Business and Management courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business and Management.

    Late Submission of Course Materials:
    All late work is subject to a 50% penalty if submitted within one week of the due date.

    Any work submitted over one week after the due date will receive no credit for the assignment. There is no make up in the threads as they close at the end of each class week.

    Course Topic/Dates/Assignments:

    The following is an abbreviated schedule. I am available to assist you at each step along the way. Just send me an email or give me a call at the number in the upper left hand corner of this syllabus.
     
    Week 1: Marketing's Role Within The Global Economy, Firm, and Nonprofit Organization · Readings: Text: Read Chapters 1 and 2 Lecture Notes/PPT Overviews for week 1 · On-Line Discussion Assignment: Read McDonald's "Seniors" Restaurant, and post to the Discussion Area, your response to the questions at the end of the case. You may provide any other comments you wish. Also, please post your E-mail address, along with a brief work and/or educational background to the Introduction thread · Homework: Answer question #17 at the end of chapter one and question #18 at the end of chapter two, and the internet exercises on page 10 and page 46.Submit them to the Dropbox by clicking on the Dropbox tab at the top of the course frame and choosing Week 1: Homework
     
    Week 2: Finding and Evaluating Target Market Opportunities with Market Segmentation · Readings: Text: Read Chapters 3 and 4 Lecture Notes/PPT Overviews for week 2 · On-Line Discussion Assignment: Read Pillsbury Haagan-Das, and post to the Discussion Area, your response to the questions at the end of the case (Note: Their web page is certainly worth visiting). You may provide any other comments you wish. · Homework: Answer question #7 at the end of chapter three and question #3 at the end of chapter four,and the internet exercises on page 80 and page 107. Submit them to the Dropbox by clicking on the Dropbox tab at the top of the course frame and choosing Week 2: Homework.
     
    Week 3: Demographic and Behavioral Dimensions of Global Consumer Markets · Readings: Text: Read Chapters 5 and 6 Lecture Notes/PPT Overviews for week 3 · On-Line Discussion Assignment: Read Murhpy's Ice Land, and post to the Discussion Area, your response to the questions at the end of the case. You may provide any other comments you wish. · Report #1: Report #1 (See the Report 1 Folder for details) is due the end of this week. It summarizes your search of the web pages of various companies. You are to select one company, and report on their Product offerings and Promotional strategies. This may require you to E-Mail that company to obtain additional information. The report should be no longer than 1200 words (about 3 pages). You will need to submit it to the Dropbox by clicking on the Dropbox tab at the top of the course frame and choosing Week 3: Report 1. · Homework: Answer question #4 at the end of chapter five and question #2 at the end of chapter six, and the internet exercises on page 132 and page 163 (What is your VALS profile?). Submit them to the Dropbox by clicking on the Dropbox tab at the top of the course frame and choosing Week 3: Homework.
     
    Week 4: Business and Organizational Customers and Their Buying Behavior And Improving Decisions With Marketing Information · Readings: Text: Read Chapters 7 and 8 Lecture Notes/PPT Overviews for week 4 · On-Line Discussion Assignment: None for this week. · Homework:  Answer question #5 at the end of chapter seven and question #20 at the end of chapter eight, and the internet exercises on page 187 and page 218. Submit them to the Dropbox by clicking on the Dropbox tab at the top of the course frame and choosing Week 4: Homework · Exam #1: Check the Exam Folder under Week 4 for the exam. After completing it, please submit it to the Dropbox -- Week 4:Exam 1.
     
    Week 5: Elements of Product Planning and Product Management · Readings: Text: Read Chapters 9 and 10 Lecture Notes/PPT Overviews for week 5 · On-Line Discussion Assignment: Read Applied Chemistry Corp, and post to the Discussion Area, your response to the questions at the end of the case. You may provide any other comments you wish. · Homework:  Answer question #6 at the end of chapter nine and question #8 at the end of chapter ten, and the internet exercises on page 253 and page 276. Submit them to the Dropbox by clicking on the Dropbox tab at the top of the course frame and choosing Week 5: Homework.
     
     Week 6: Place and Development of Channel Systems, and Retailers, Wholesalers, and Their Strategy Planning · Readings: Text: Read Chapters 11 and 13 Lecture Notes/PPT Overviews for week 6 · On-Line Discussion Assignment:Read Multi Media Corral, and post to the Discussion Area, your response to the questions at the end of the case. You may provide any other comments you wish. · Homework: Answer question #7 at the end of chapter eleven and question #17 at the end of chapter thirteen, and the internet exercises on page 300 and page 349. Submit them to the Dropbox by clicking on the Dropbox tab at the top of the course frame and choosing Week 6: Homework.
     
    Week 7: Promotion and Personal Selling · Readings: Text: Read Chapters 14 and 15 Lecture Notes/PPT Overviews for week 7 · On-Line Discussion Assignment: None. · Report #2: You will need to submit it to the Dropbox by clicking on the Dropbox tab at the top of the course frame and choosing Week 7: Report 2. · Homework: Answer question #12 at the end of chapter fourteen and question #10 at the end of chapter fifteen, and the internet exercises on page 380 and page 412 (Please use the following URL rather than the one provided -- www.achievementlibrary.com). Submit them to the Dropbox by clicking on the Dropbox tab at the top of the course frame and choosing Week 7: Homework.
     
    Week 8: Advertising, Sales Promotion, and Price Setting · Readings: Text: Read Chapters 16 and 17 Lecture Notes/PPT Overviews for week 8 · On-Line Discussion Assignment: Read Heritage Furniture page, and post to the Discussion Area, your response to the questions at the end of the case. You may provide any other comments you wish. · Homework: Answer question #7 at the end of chapter sixteen and question #1 at the end of chapter seventeen, and the internet exercises on page 436 and page 472. Submit them to the Dropbox by clicking on the Dropbox tab at the top of the course frame and choosing Week 8: Homework. . Final: The second and final exam must be taken in person before the end of the this week at one of the Park University sites around the country or at an alternative location approved by the University where Park University sites are not available. It will be the responsibility of the student to arrange for a proctor who will be accepted and approved by the instructor. Park University site administrators or adjunct faculty are preferred, but K-12 school officials or senior personnel at the place of employment are usually acceptable. For the proctored examination, photo identification is required. A proctor information form will be provided.

    Academic Honesty:
    Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2008-2009 Undergraduate Catalog Page 87

    Plagiarism:
    Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2008-2009 Undergraduate Catalog Page 87

    Attendance Policy:
    Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

    1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
    2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
    3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
    4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
    5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
    6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
    ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

    Park University 2008-2009 Undergraduate Catalog Page 89-90

    Disability Guidelines:
    Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



    Rubric

    CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
    Evaluation                                                                                                                                                                                                                                                 
    Outcomes
    2,5, 6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
    The student's case analysis demonstrates the student's ability to analyze six or more alternative solutions.  The student will choose what they consider best alternative for solving the case and show how to implement their one best alternative. The student's case analysis demonstrates the student's ability to analyze four or five alternative solutions that will solve the case.  The student will pick their best alternative for solving the case. The case analysis demonstrates the student's ability to analyze two or three alternative solutions.  The student will pick an alternative for solving the case. The case analysis does not show the student's ability to analyze alternative solutions. 
    Synthesis                                                                                                                                                                                                                                                  
    Outcomes
    1,2,3                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
    The student's case analysis demonstrates the student's ability to synthesize information from the case and from at least six other professional sources. The student's case analysis demonstrates his/her ability to synthesize information from the case and from four or five professional sources. The case analysis demonstrates the student's ability to synthesize information from the case and from three professional sources. The case analysis fails to demonstrate the student's ability to synthesize information from the case. 
    Analysis                                                                                                                                                                                                                                                   
    Outcomes
    1,2,5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
    The student's case analysis demonstrates the student's ability to identify and analyze six or more alternative solutions that could potentially solve the case. The case analysis demonstrates the student's ability to identify and analyze four or five alternative solutions that could solve the case. The case analysis demonstrates the student's ability to identify and analyze two or three alternative solutions.  The student will pick an alternative for solving the case. The student's case analysis does not analyze alternative solutions and just retells the details of the case. 
    Application                                                                                                                                                                                                                                                
    Outcomes
    1,2,3,5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
    The case analysis demonstrates the student's ability to apply marketing principles. The case analysis demonstrates the student's ability to apply marketing principles in a basic way. The case analysis shows the student's ability to apply a few marketing principles. The case analysis not show the student's ability to apply the marketing terms. 
    Content of Communication                                                                                                                                                                                                                                   
    Outcomes
    1,2,3,4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
    Correctly demonstrates a comprehensive understanding of marketing terminology. The student demonstrates a basic understanding of marketing terminology.  One or two errors in terminology are acceptable. The student often demonstrates a basic understanding of marketing terminology.  Three or four errors are noted. The student does not show a basic understanding of the terminology of marketing.  Five or more errors are noted. 
    Disciplinary Competency                                                                                                                                                                                                                                    
    Outcomes
    3,4,5,6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
    The case analysis shows excellent knowledge of marketing and includes four or more examples of correct marketing terminology. The case analysis shows good knowledge of marketing and includes three examples of correct marketing terminology. The case analysis shows basic knowledge of marketing and includes two examples of correct marketing terminology. The case analysis does not show basic knowledge of marketing and includes one or fewer examples of correct marketing terminology. 
    Disciplinary Competency                                                                                                                                                                                                                                    
    Outcomes
    1,2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
    The case analysis shows excellent knowledge of the marketing management functions and the marketing mix. The case analysis shows good knowledge of the marketing functions and the marketing mix. The case analysis shows basic knowledge of the marketing functions and the marketing mix. The case analysis does not show basic knowledge of the marketing functions and the marketing mix. 

    Copyright:

    This material is protected by copyright and can not be reused without author permission.

    Last Updated:2/24/2009 3:14:24 PM