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PO 331 Public Organizations
Swafford, Anne


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

PO 331 Public Organizations

Semester

U1J 2010 DN

Faculty

Swafford, Anne

Title

Adjunct Faculty

Degrees/Certificates

B.A. Elementary Education - UMKC
M.A. Public Administration - UMKC
Certified Mediator - N.Y. Institute of Mediation

Office Location

Classroom

Office Hours

By Appointment

Daytime Phone

816-363-7892

E-Mail

anne.swafford@park.edu

Semester Dates

June 9, 2010 - July 28, 2010

Class Days

---W---

Class Time

5:30 - 9:50 PM

Credit Hours

3


Textbook:

 
Mastering Public Administration From Max Weber to Dwight Waldo by Brian R. Fry and Jos C.N. Raadschelders, 2nd edition, copyright 2008, CQ Press publishers - paperback, ISBN 978-1-933116-82-2
 
The New Public Service, Expanded Edition, by Janet V. Denhardt and Robert B. Denhardt, copyright 2007, M.E. Sharpe, Inc. publishers - paperback, ISBN 978-0-7656-1998-3
 
(Optional) Easy Writer, A Pocket Reference by Andrea A. Lunsford, third edition, copyright 2006, Bedford/St. Martins Publishers, ISBN - 13:978 - 0-312-43309-3

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

 
MLA format - Purdue University web site, http://owl.english.purdue.edu/owl/resource
 
PO 333 textbook, Managing Human Behavior in Public and Nonprofit Organizations, 2nd edition, by Robert B. Denhardt, Janet V. Denhardt, and Maria P. Aristigueta, published by Sage, copyright 2009 ISBN 978-1-4129-5667-3
 
Journal articles from the Public Administration Review published by the American Society for Public Administration

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
PO 331 Public Organizations: A study dealing with public organization design and impact public organizations have upon those who work in them and deal with them. Topics include: public organization information and control systems, decision making in public organizations, the environment of public organizations, organizational behavior, and innovation in public organizations. 3:0:3

Educational Philosophy:

 
Classes will be highly interactive.  Instructor will use lectures, readings, guest speakers, web sites, media articles, individual and group activities and exercises and possibly one site visit to a local government agency.  Primary methods used will be (1) learning by inquiry, reflection, and interaction, (2) learning by experience, (3) learning by doing, and (4) learning by personal observation.  Discussions and written assignments are designed to develop the student's analytic and critical thinking skills as well as relating knowledge to practical applications in government and nonprofit agencies.

Learning Outcomes:
  Core Learning Outcomes

  1. Describe the major historical organization theories in public administration
  2. Analyze organizational communication theories
  3. Assess the relationship between politics and public organizations in America
  4. Evaluate control systems for public organizations
  5. Illustrate theories of organizational behavior and conflict resolution


Core Assessment:

All Park University courses must include a core assessment that measures Departmental Learning Outcomes.  The purpose of this assessment is to determine if expectations have been met concerning mastery of learning outcomes across all instructional modalities.  The core assessment for this course is a term paper on a specific public organization and will account for at least 20% of the total grade for the course and cover all five of the Core Learning Outcomes. 


Link to Class Rubric

Class Assessment:

 
A term paper is required for this course.  See the rubric.  Written assignments, closed book quizzes, and individual and group activities and class discussions will assess a student's ability to understand and apply theories to public organizations.
 
 

 

 

 

 

Grading:

 
Grading:
 
1,000 Total Points
  • 900 - 1,000 points = A
  • 800 - 899 points = B
  • 700 - 799 points = C
  • 600 - 699 points = D
  • 599 and below = F
Written assignments (40 points x 5) = 200 points
Attendance and Class Activities (40 points x 8) = 320 points
Quizzes (20 points x 6) = 120 points
Term Paper
  • Term paper topic = 10 points
  • Source List for term paper = 40 points
  • Interview Questions = 10 points
  • Interview Notes and Verbal Report = 30 points
  • Term paper outline = 25 points
  • Draft term paper = 75 points
  • Final term paper = 150 points
  • Presentation of term paper findings = 20 points
  • Late Submission of Course Materials:

     
    Points may be deducted for assignments submitted after due dates.

    Classroom Rules of Conduct:

     
    1.  Attend classes regularly and attend the entire sessions.  Activities and exercises are planned for each session for a total of 40 points per session.  If you arrive late or leave class early, points will be deducted.  Quizzes are given at the end of sessions.  If you leave early, you will miss the quiz that is worth 20 points.
     
    2.  Students are responsible for all material covered in class.
     
    3.  Be prepared for class.  Complete the reading assignment for each class.  Written assignments must be turned in for 5 classes.  Other assignments required for a term paper are due on the scheduled dates. 
     
    4.  No portable telephones or pagers are allowed in class except for security or emergency medical personnel.
     
    5.  If you have any questions or problems, contact the instructor by phone, email or before, during, or after class.
     
    6.  There are no excused absences except in extreme cases of illness attested to by a doctor, or a family death, or required military duty.  Each class missed results in a loss of 40 points for in-class activities plus a loss of another 20 points for any missed quiz.

    Course Topic/Dates/Assignments:

     
    Note:  The instructor reserves the right to amend this schedule based on the progress of the course and the needs of the students.
     
    Session 1, June 9, 2010

    Introductions

    Syllabus review
     
    Term Paper Requirements
     
    Overview of theories covered in course
     
    Review of communication theories, organizational behavior, conflict resolution, and systems theories from PO 333.
     
    Quiz
    Bring PO 333 textbook to class if you have one.
    Session 2, June 16, 2010
     

     
    Review
     
    Classical Organizational Theory - 
     
    Term paper topic due
     
    Sources for term paper
     
    Prepare for site visit next week to the KCMO Action Center.
     
    Quiz
     
    Read Introduction and chapters 1, 2, and 3 in Mastering Public Administration
     
    Select topic for term paper - government or nonprofit organization to study
     
    Written Assignment
    Session 3. June 23, 2010

     
     
    Site visit to the Action Center. Return to class.
     
    Review - Relate classical organizational theory to observations on site visit.
     
    Neoclassical organizational theory and Human Relations studies
     
    Preparation and purpose for onsite interviews and observations for term paper.
     
    Quiz
     
     
    Read chapters 4 and 5 in Mastering Public Administration
     
    Written Assignment
     
    Prepare Source List for term paper
    Session 4, June 30, 2010

     

     
    Review
     
    Organizations as systems of exchange, decision making theories, and policy process
     
    Term paper - How to use
    documents and observations and interviews to determine which organizational theories are being practiced in an organization.
     
    Quiz

     
    Prepare 10 interview questions for interview for term paper
     
    Read chapters 6,7, and 8 in Mastering Public Administration
     
    Written Assignment
     
    Read sources
    Session 5, July 7, 2010

     

     
     
    Review
     
    Contemporary Approach to organizational theory
     
    New Public Administration theory
     
    New Public Management theory
     
    Verbal reports on interviews and site visit for term paper
     
    How to do an outline for a term paper
     
    Quiz
    Read chapters 9 and 10 in Mastering Public Administration
     
    Visit organization, observe, and do personal interviews.  Write ansers to personal interview questions.
     
    Written Assignment
     
    Read sources
    Session 6, July 14, 2010

     

     
     
    Speaker
     
    Review
    New Public Service theory
     
    Comparison of New Public Service theory vs. New Public Management theory
     
    Review term paper outlines
     
    Expectations for draft term paper
     
    Quiz
    Read chapters 1 through 6 in The New Public Service
     
    Written Assignment
     
    Term paper outline due
     
    Read sources

     

    Session 7, July 21, 2010


     
     
    Review
     
    New Public Service theory - continued
     
    Compare and contrast theories covered in class and how they are practiced in organizations
     
    Final term paper expectations
     
    Paper presentation expectations
    Read chapters 7 through 11 in The New Public Service
     
    Draft term paper due

     

    Session 8, July 28, 2010


    Review of learning outcomes
     
    Term paper presentations

     
     
    Final term paper due.

    Prepare one page handout and 10 minute presentation of research findings.

    Academic Honesty:
    Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2009-2010 Undergraduate Catalog Page 92

    Plagiarism:
    Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2009-2010 Undergraduate Catalog Page 92

    Attendance Policy:
    Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

    1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
    2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
    3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
    4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
    5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
    6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

    Park University 2009-2010 Undergraduate Catalog Page 95

    Disability Guidelines:
    Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


    Attachments:
    Term Paper Instructions

    Term Paper Instructions

    Rubric

    CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
    Synthesis                                                                                                                                                                                                                                                  
    Outcomes
    1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
    Paper explains and relates five major organization theories (Classical, orthodoxy, neo-classical, structural, and systems) to a specific public organization.

     
    Paper explains five major organization theories and identifies the theory most descriptive of a specific public organization

     
    Paper explains five major organization theories

     
    Paper explains less than five organization theories

     
    Analysis                                                                                                                                                                                                                                                   
    Outcomes
    2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
    Paper analyzes a variety of communication techniques used in a specific organization and ties them to theory

     
    Paper analyzes the predominate communication technique used in a specific organization and ties it to theory

     
    Paper analyzes the predominate communication techniques used in a specific organization

     
    Paper fails to analyze communication techniques used in a specific organization

     
    Evaluation                                                                                                                                                                                                                                                 
    Outcomes
    3, 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
    Paper clearly assesses the impact of the appropriate political body on the operation of a specific public organization and judges the effectiveness of control systems utilized to ensure effectiveness, efficiency, and legality in its operation




     
    Paper explains the responsibilities and interrelationship between the appropriate political body and a specific public organization and judges the effectiveness of control systems utilized to ensure effectiveness, efficiency, and legality in its operations

     
    Paper explains the responsibilities and interrelationship between the appropriate political body and a specific public organization and identifies its control systems

     
    Paper does not explain interrelationship between an organization and its political body or identify control systems in place

     
    Terminology                                                                                                                                                                                                                                                
    Outcomes
    1, 2, 3, 4, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
    Paper demonstrates proper use of terminology with no errors

     
    Paper demonstrates proper use of terminology with no more than one error

     
    Paper demonstrates proper use of terminology with no more than two errors

     
    Paper shows three or more errors

     
    Concepts                                                                                                                                                                                                                                                   
    Outcomes
    1, 2, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
    Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with no errors










     
    Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with one error

     
    Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with two errors

     
    Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with three or more errors

     
    Application                                                                                                                                                                                                                                                
    Outcomes
    5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
    Paper illustrates how specific organizational behavior and conflict resolution issues within an organization support theory and unique features caused by the public nature of the organization












     
    Paper illustrates how specific organizational behavior and conflict resolution issues within an organization support theory

     
    Paper describes organizational behavior and conflict resolution issues within an organization

     
    Paper contains no information on organizational behavior and conflict resolution issues 
    Whole Artifact                                                                                                                                                                                                                                             
    Outcomes
    1, 2, 3, 4, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
    Artifact communicates effectively and contains no errors in paper format items:  MLA, spelling, punctuation, paragraph and sentence structure, and citations.



     
    Artifact communicates effectively and contains no more than 5 errors in:  MLA. spelling, punctuation, paragraph and sentence structure, and citations

     
    Artifact communicates effectively and contains no more than 10 errors in:  MLA, spelling, punctuation, paragraph and sentence structure, and citations

     
    Artifact does not communicate effectively and contains more than 10 errors in:  MLA, spelling, punctuation, paragraph and sentence structure, and citations

     
    Component                                                                                                                                                                                                                                                  
    Outcomes
    1, 2, 3, 4, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
    Each section of the paper communicates effectively and demonstrates no errors in paper format items: MLA, spelling, punctuation, paragraph and sentence structure, and citations.

     
    Each section of the paper communicates effectively and demonstrates no more than one error in: MLA, spelling, punctuation, paragraph and sentence structure, and citations.

     
    Each section of the paper communicates effectively and demonstrates no more than two errors in:  MLA , spelling, punctuation, paragraph and sentence structure, and citations

     
    No section communicates effectively 

    Copyright:

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    Last Updated:5/1/2010 6:18:35 PM