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HR 422 Organizational Develop & Change
Hartenstine, Karl G.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

HR 422 Organizational Develop & Change

Semester

F1T 2009 DL

Faculty

Hartenstine, Karl G.

Title

Senior Instructor & Developer

Degrees/Certificates

MA

Office Location

Online

Office Hours

TBD

Daytime Phone

703 490 2489

E-Mail

Karl.Hartenstine@Park.Edu

Semester Dates

17 August - 11 October 09

Class Days

TBA

Class Time

TBA

Prerequisites

As determined by University

Credit Hours

3


Textbook:
Harvey, Don & Brown, Donald R. An Experiential Approach to Organizational Development, Prentice Hall, INC., 2006, 7th Edition, New York. (ISBN: 013144168X)

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:
http://owl.english.purdue.edu/handouts/research/r_apa.html

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.


Course Description:
HR 422 Organizational Development and Change: This course will provide the student with an understanding of the basis theories and techniques of organizational development. We will focus on practical information regarding the design, management and control of organizational development programs in business, public sector and social services organizations. 3:0:3. Prerequisites: HR353, HR421and MG 365

Educational Philosophy:
Welcome to Organizational Development and Change (HR 422)!  The goal of the course is to provide you with some practical knowledge and common sense approaches to organizational development and change.  As Harvey and Brown, note: "Change is avalanching down upon our heads and most people are utterly unprepared to cope with it. Tomorrow's world will be different from today's calling for new organizational approaches. Organizations will need to adapt to these changing market conditions and at the same time cope with the need for a renewing rather than reactive workforce".

Together, we will learn the key tenants of organizational development and change: anticipating the change, renewal, impact of corporate culture, leading change, diagnostic processes, dealing with change, intervention skills and strategies, and motivating for high performance. We will use case studies, problems, and discussions for class participation. This senior level course cumulates with a research paper that all allows one to put the knowledge gained into a realistic organizational development and change plan.

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “organization development” and describe conditions that require organization change and renewal.
  2. Describe organization culture and explain how culture affects the behavior of individuals in organizations.
  3. Describe the stages of organization development.
  4. Identify the ways groups cope with change.
  5. List three ways interpersonal, team, and inter-group techniques contribute to an OD program.
  6. Describe the (5) major forces in the change process.
  7. Identify three basic Organization Development intervention techniques.
  8. Compare and contrast the basic OD consultant styles.


  Instructor Learning Outcomes
  1. Describe organizational diagnosis; how can it help the organization?
  2. Describe the major diagnostic models and techniques used in OD programs
  3. Recognize strategies that can increase motivation to change
  4. Provide examples of employee empowerment and how they can support an OD program
  5. List the various techniques for gathering information from the client systems
Core Assessment:
Final exam

Link to Class Rubric

Class Assessment:
Graded Activities Breakdown :

1. Discussion = 21% total broken down as follows:

Discussion - (one's well researched and referenced response), is provided during weeks 1, 2, 3, 4, 6, 7, and 8. A well researched and referenced response must include references to web sites, newspapers or other sources used in the formulation of the response. Note that all discussions questions will be posted in eCollege, by the instructor, three days before the week begins (the Friday prior to the weeks start). Prior posting will allow students adequate preparation time, a full eight days, to formulate a strategy in providing a well researched and referenced discussion by the following Friday. Ensure all questions posed are answered. Percentage points assigned are as follows: 2%  for 7 weeks for a total of 14%.

Discussion, (one's peer reviews) are provided during weeks 1, 2, 3, 4, 6, 7, and 8. It is completed by commenting on other classmates' responses. A minimum of two peer reviews are require by Sunday of the week with the exception of week 8. On week 8, one should provided it by Friday of the week. Peer responses should be something substantially more than "nice post". Percentage points assigned as follows: 1%  for 7 weeks for a total of 7%.

2. Groupwork, completed during week 5, will represent 3% total points for the entire project. Initial input should be submitted by Friday of the week. Final collaborative effort will be submitted on Sunday of the week 5.

3. Quiz = 2% per week for correct answers = 16 %   If the quiz requires a reset or restart for any reason, points will be deducted from the final score, so ensure you have a stable internet connection before starting the quiz. 

4. Mid-Term = 10% (Completed during week four)  One is only allowed to take this exam once.  If the exam requires a reset or restart for any reason, points will be deducted from the final score, so ensure you have a stable internet connection before starting the exam. 

5. Research Paper = 20% (Submitted during week seven - use template provided)

6. Final Examination = 30% (Week eight, proctored) The proctored final exam must be COMPLETED in order to pass this course.   The comprehensive final is not a take-home tests. The comprehensive final is a closed book and closed notes exam.

 
(Refer to the course grading rubric, under Course Home,  for specific grading criteria)

Grading:

Discussion           210 points   (21%)   - Weeks 1, 2, 3, 4, 6, 7, and 8
Groupwork           30 points    (3%)    - Week 5
Quiz                    160 points  (16%)    - Weeks 1, 2, 3, 4, 5, 6, 7, and 8
Mid-Term Exam  100 points  (10%)    - Week 4
Research Paper   200 points  (20%)    - Week 7
Final Exam          300 points  (30%)    - Week 8

Total Points        1000 points (100%)

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:

Late assignment(s) will not be accepted without prior approval from the instructor.  Weekly eCollege discussion and quizzes will not be accepted late.  Other assignments will not be accepted more than one week late. Late assignments will be reduced at least one letter grade.  No late assignments will be accepted after week 6.  Student departing on TAD, TDY, or other excused absences, approved by the instructor, should complete assignments prior to departure.

In the case of bereavement or serious illness of yourself or an immediate family member, students should fax a doctor's statement with phone number to the instructor.  The fax is required before any consideration is given for any additional time to complete assignments. Fax TAD or TDY orders should be provided to the instructor prior to departure. 

Classroom Rules of Conduct:

Online Course Policies:

Policy #1:  Submission of Work:

A class week is defined as the period of time between Monday 12:01 am MST and Sunday at 11:59 PM MST. The first week begins the first day of the term/semester.  For discussions assignments, preparatory time might be provided. Assignments scheduled for completion during a class week should be completed and successfully submitted by the posted due date. 

Create a back up file of every piece of work you submit for grading. This will ensure that a computer glitch or a glitch in cyberspace won't erase your efforts.

When files are sent attached to an email, the files should be in Microsoft Word or PDF file formats.

Policy #2: Ground Rules for Online Communication & Participation

General email: Students should use email for private messages to the instructor and other students. When sending email other than assignments, you must identify yourself fully by name and class in all email sent to your instructor and/or other members of our class.
Online threaded discussions: are public messages and all writings in this area will be viewable by the entire class or assigned group members.

Online Instructor Response Policy:  Online Instructors will check email frequently and will respond to course-related questions within 48 hours.

Observation of "Netiquette": All your Online communications need to be composed with fairness, honesty and tact.  Spelling and grammar are very important in an Online course.  What you put into an Online course reflects on your level of professionalism.  Here are a couple of Online references that discuss writing Online http://goto.intwg.com/ and netiquette http://www.albion.com/netiquette/corerules.html.

Please check the Announcements area before you ask general course "housekeeping" questions (i.e. how do I submit assignment 3?).  If you don't see your question there, then please contact your instructor.
 
Policy #3: What to do if you experience technical problems or have questions about the Online classroom.  

If you experience computer difficulties (need help downloading a browser or plug-in, you need help logging into the course, or if you experience any errors or problems while in your Online course, click on the  button in your Online Classroom, then click on the helpdesk menu item, and then fill out the form or call the helpdesk for assistance.  

If the issue is preventing you from submitting or completing any coursework, contact your instructor immediately.

Course Topic/Dates/Assignments:
WEEK ONE

Read Text Chapters 1 and 2
Read and Interact with the Lecture
Participate in the Classroom Discussion  
Conduct the Self-Check
Complete the Quiz

WEEK TWO

Read Chapters 3 and 4
Read and Interact with the Lecture
Participate in the Classroom Discussion  
Conduct the Self-Check
Complete the Quiz

WEEK THREE

Read Chapters 5 and 6
Read and Interact with the Lecture
Participate in the Classroom Discussion  
Conduct the Self-Check
Complete the Quiz

WEEK FOUR

Read Chapters 5 and 8
Read and Interact with the Lecture
Participate in the Classroom Discussion  
Conduct the Self-Check
Complete the Quiz
Complete the mid-term examination

WEEK FIVE

Read Chapters 9 and 10
Read and Interact with the Lecture
Complete Collaborative Group Work Participation
Conduct the Self-Check
Complete the Quiz

WEEK SIX

Read Chapters 11 and 12
Read and Interact with the Lecture
Participate in the Classroom Discussion  
Conduct the Self-Check
Complete the Quiz

WEEK SEVEN

Read Chapters 13, 14, and 15
Read and Interact with the Lecture
Participate in the Classroom Discussion  
Conduct the Self-Check
Complete Research
Complete the Quiz

WEEK EIGHT

Read Chapter 16
Review all chapters, lectures, and self-checks
Read and Interact with the Lecture
Participate in the Classroom Discussion  
Conduct the Self-Check
Complete the Quiz
Take Proctored final examination

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2008-2009 Undergraduate Catalog Page 87

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2009-2010 Undergraduate Catalog Page 92

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2009-2010 Undergraduate Catalog Page 95

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
Compare and contrast the basic OD consultant styles                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
Presents comparisons and contrasts more than three OD consultant styles and explains the strengths and weaknesses of each approach. Presents a comparison of three basic styles and contrasts the respective styles methods of intervention Presents a comparison of less than three basic styles and/or fails to completely contrast the respective styles methods of intervention, or provides inaccurate information. No significant answer or unrelated material. 
Analysis                                                                                                                                                                                                                                                   
Outcomes
Describe organization culture and explain how culture affects the behavior of individuals in organizations.                                                                                                                                                                                                                                                                                                                                                                                                          
Submits a description and explanation as described in the textbook, but then expands on the definition to include examples and/or alternate views. Submits a description and explanation as described in the textbook. Submits an inaccurate or incomplete description and/or explanation as described in the textbook. No significant answer or unrelated material. 
Evaluation                                                                                                                                                                                                                                                 
Outcomes
List three ways interpersonal, team, and inter-group techniques contribute to an OD program.                                                                                                                                                                                                                                                                                                                                                                                                                         
Provides a list of three ways interpersonal, team, and inter-group techniques contribute to an OD program and gives examples to support each method's use.

 
Provides a list of three ways interpersonal, team, and inter-group techniques contribute to an OD program.

 
Provides a list of less than three ways interpersonal, team, and inter-group techniques contribute to an OD program or presents wrong or inaccurate information.

 
No significant answer or unrelated material. 
Terminology                                                                                                                                                                                                                                                
Outcomes
Define the term “organization development” and describe conditions that require organization change and renewal.                                                                                                                                                                                                                                                                                                                                                                                                     
Defines the term “organization development” and describes conditions that require organization change and renewal, using the information from the textbook, but then presenting examples and alternate definitions or viewpoints about conditions.

 
Based on the textbook's information, defines the term “organization development” and describes conditions that require organization change and renewal.

 
Fails to define the term “organization development” and/or describe conditions that require organization change and renewal accurately or completely.
 
No significant answer or unrelated material. 
Concepts                                                                                                                                                                                                                                                   
Outcomes
Describe the (5) major forces in the change process                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
Describes the (5) major forces in the change process and expands the description to include alternate outcomes, and/or surrounding conditions.

 
Describes the (5) major forces in the change process

 
Describes less than the (5) major forces in the change process or provides wrong or inaccurate description.

 
No significant answer or unrelated material. 
Application                                                                                                                                                                                                                                                
Outcomes
Identify three basic Organization Development intervention techniques.                                                                                                                                                                                                                                                                                                                                                                                                                                               
Identifies the three basic Organization Development intervention techniques and then expands on each techniques approach to identify the strengths and weaknesses to each technique.

 
Identifies three basic Organization Development intervention techniques.

 
Identifies less than three basic Organization Development intervention techniques or provides wrong or inaccurate data.

 
No significant answer or unrelated material 
Whole Artifact                                                                                                                                                                                                                                             
Outcomes
List three ways interpersonal, team, and inter-group techniques contribute to an OD program.                                                                                                                                                                                                                                                                                                                                                                                                                         
Lists three ways interpersonal, team, and inter-group techniques contribute to an OD program and describes how each way may be used in different situations.

 
Lists three ways interpersonal, team, and inter-group techniques contribute to an OD program.

 
Lists less than three ways interpersonal, team, and inter-group techniques contribute to an OD program and/or provides wrong or inaccurate data.


 
No significant answer or unrelated material 
Component                                                                                                                                                                                                                                                  
Outcomes
Identify the ways groups cope with change.                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
Identifies three or more ways groups cope with change and describes long term outcomes of each method.

 
Identifies three ways groups cope with change.

 
Identifies less than three ways groups cope with change and/or provides wrong or inaccurate data.


 
No significant answer or unrelated material 

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Last Updated:8/7/2009 6:40:42 AM