HC351 Org & Adm of Hlth Care Programs

for U1T 2010

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 351 Organization and Administration of Health Care Programs


U1T 2010 DL


Goodwin, William


Senior Instructor


BBA-Accounting Texas A&M University
MBA-Management and Finance-Texas A&M University
Doctorate In Process

Office Location

Virtual Office

Office Hours


Daytime Phone


Other Phone





Semester Dates




Credit Hours



Management Principles for Health Professionals Management Principles for Health Professionals
Required • Edition: 5TH 08 • Liebler  


Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:
Various articles to be provided during the term.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.

Course Description:
Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces.  3:0:3

Educational Philosophy:

The facilitator's educational philosophy is one of interactiveness based on lectures, readings, quizzes, dialogues, examinations, internet, web sites and writings. The facilitator will engage each learner in what is referred to as disputatious learning to encourage the lively exploration of ideas, issues and contradictions.

Each student will be challenged to achieve their maximum potential during the course process.



Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

Core Assessment:

Class Assessment:

You will be able to track your average throughout the course. The grading scale is below. You will know in advance the standards for each assignment. My goal is to give you prompt, clear, and useful feedback to help you learn about risk management. Each student is responsible for:
    • Completing weekly quizzes consisting of true and false questions from the text           80 pts
    • Reading the weekly discussion article and posting to related discussion thread          160 pts
    • Answering the weekly homework questions and essays. (place in Drop Box)              160 pts
    • Taking the  Midterm Exam                                                                                      200 pts
    • Completing a Research Paper on the Risk Management process.                              150 pts 
    • Final proctored exam                                                                                              250 pts

TOTAL POINTS                                                                                                                         1000 pts

Other Assessment Guidelines

All work must contain appropriate formatting, grammar, and spelling.

Completing a student opinion survey form located in the Distance Learning section of the Park University website in Week Eight of this class.

Locating a suitable Proctor with e-mail and Completing a Proctored Final Examination.

Grading Scale –

In-class writing assignments and class participation will constitute approximately 40% of your course grade.  This includes homework assignments, article summaries, peer review, and discussions.

A midterm exam covering  current issues presented in class, readings and the content of papers developed by students, will constitute 15% of your course grade.

The final exam will constitute 25% of your course grade. 

Grading Criteria for Participation Points:

The weekly homework and discussion assignments and quizzes  are worth approximately 40 % of your grade.  Grading criteria for points on discussions and homework is as follows:


A midterm exam and a final exam will be given over current issues presented in class, readings and the content of papers developed by students, and will constitute 15% of your course grade.

The research paper presented in prescribed format will constitute 15% of your course grade, and is expected to be approximately 7-9 double spaced pages in length not including the reference and title pages.

Examinations, quizzes, presentations, projects, papers, etc.

You will be able to track your average throughout the course. The grading scale is indicated  below. You will know in advance the requirements  for each assignment.My goal for this term is to give you prompt, clear,and useful feedback which will help you learn more about  about health care organizations and administration.

Each student is responsible for:

You will be able to track your average throughout the course. The grading scale is below. You will know in advance the standards for each assignment. My goal is to give you prompt, clear, and useful feedback to help you learn about business law. Each student is responsible for:

    • Course Grading Scale

A = 90- 100%
B = 80-89% 
C = 70-79% 
D = 60-69% 
F = < 60% 



Your research paper will be due by Friday of week 8.

Research topics should include course related subject area and requires the approval of the instructor. You should have your topic selected by the second week of the course so you may have ample time to complete your projects.

Reports should  follow the APA  format and your research must include at least 4 outside references which can include internet material (properly documented) and other reference sources. The research paper is expected to be at least 7-9 pages.

The Table of Contents of the project paper will include: (This is a suggested format)

 I.       Introduction (Overview, History, other needed Background)

 II.      Statement of the Problem (to include limitations, what will not be studied and Research Questions to be answered.)

III.     Significance of the Study

 IV.     Definition of Terms Used

V.      Review of Related Literature

VI.     Data Presentation and Analysis

VII.    Conclusions (To include answering each research question)

VIII.   Recommendations for Action and Recommendations for Further Study

IX.  References (and End Notes unless footnotes were cited in the text of the study).

X.  Abstract of the Study (A title page and table of contents is also expected.)

Topics should be selected and approved by the end of Week One, but not later than the end of week Two.











Weekly Quizzes              80 pts         ( 8%)

Weekly Assignments    160 pts         (16%)
Weekly Discussions      160 pts         (16%)

Midterm Exam              150 pts         (15%)

Research Paper            150 pts         (15%)

Article Summary            50 pts          (5%)

Comprehensive Final   250pts           (25%)

Total points               1000 pts          (100%)

The weekly assignments should be comprehensive, easy to follow and read, and grammatically and technically correct.

Your work should reflect strong evidence of effort.

Grading Scale A = 900 - 1000 B = 800 - 899 C = 700 - 799 D = 600 – 699

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Submission of Late Work:  When an online classroom assignment is due at 12:00, 12:01 is late.  Generally, late work will receive a 80 for the first day, 70 for the second day late, and 0 after that.  Extensions are available for very extenuating circumstances (If you are hospitalized or are deploying to and will not be near a computer for the entire week). 

Mid-Term: You must turn in the Midterm by Sunday of Week 5. You can only turn in the Mid-Term late with my permission. Without an excuse that I approve of (hospitalization, for example), you will receive no higher than a C if you take it 1 day late and no higher than a 50% if you turn it in it 2 days late. You cannot take the Mid-Term late after Sunday of Week 5 unless you have an excuse.

For the paper that is due in Week 8, papers that are one day late will receive a grade no higher than a B; papers that are late by two days will receive no grade higher than a C, past 2 days late will receive a 0. What does late mean? If your assignment is due by midnight and the time is 12:01, it is late.

Final Exam: You can't take the Final Exam late without instructor permission.



Classroom Rules of Conduct:

This course is offered on-line, over the Internet, using the ECollege computer service. Each students is expected to devote a minimum of five hours per class week logged on to the computer conferencing system. This is same amount of time you'd spend in the physical classroom. See "Ground Rules for On-line Participation" for additional information.

According to Park University guidelines, this course is divided into eight weeks with the first week beginning on the first day of the semester, a Monday, and ends midnight the following Sunday. Weeks Two through Eight also begin on Monday and end on the following Sunday. Assignments scheduled for completion during a class week should be completed by the end of the week assigned, Writing assignments and formal papers should be completed and successfully emailed so that they are in by the due date.

Ground Rules for On-line Participation

  1. Students should use  Pirate E-Mail for private messages to the instructor and other students. The Class Conference is for public messages.
  2. Students are expected to complete 5 hours per week of conferencing or other appropriate online activities, including sending/receiving E-mail and navigating and conducting research over the World Wide Web.
  3. KEEP A COPY of all course work you submit until the end of the term.
  4. All students will participate in conference discussion. Conventions of "on-line etiquette," which include courtesy to all users, will be observed.
  5. If you need assistance please contact me.
  6. Students are required to submit any work in a Word 2003 format uploaded to the computer and routed to the instructor or emailed. Please do not use any MS Works format. Overall it works well to copy your assignments from you word processing program and paste it into the e-mail.
  7. Each student is responsible for clicking on the link below and thoroughly reading each online course policy. If you have any questions about any of these policies, please contact me for clarification.

Course Topic/Dates/Assignments:

Week 1     Chapters 1 and 2

Week 2     Chapters 3 and 4

Week 3     Chapters 5 and 6

Week 4     Chapters 7 and 8 Midterm Exam taken this week

Week 5     Chapters 9 and 10

Week 6     Chapters 11 and 12

Week 7      Chapters 13 and 14

Week 8      Chapter 15 Final Proctored Exam Taken this week






Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2009-2010 Undergraduate Catalog Page 92

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2009-2010 Undergraduate Catalog Page 92

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2009-2010 Undergraduate Catalog Page 95

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:
The Instructor reserves the right to change or add to the syllabus at any time during the course.

Research Paper Rubric

Competency Exceeds Expectation (3) Meets

                      Expectation (2)
Does Not Meet Expectation

No Evidence (0)















Defines the problem

                      goals-methods using 4 or more goals & 6 or more methods
           based on a

                      lit review of 11 or more articles that address the
           identified research

Uses 3 goals and 5 methods and a lit review of 10

                      articles to complete the proposal and written literature

                      proposal is presented with less than 3 goal and 5
           methodologies and

                      less than 10 articles for the written lit review; items are
           not well

                      organized or are haphazard. 
Problem is not well defined and

                      goals and methodologies are not logically presented with no


















Research proposal

                      reflects an extension of existing knowledge and is logically

                      lit review identifies major issues clearly. Personal
           learnings statement

                      is systematically stated, 4+ pages. 
Project proposal and lit

                      review trace the readily available factors/elements that are

                      with the  identified problem.  Personal learnings statement

                      adequate—uses three pages. 
Project proposal meets less than the

                      required elements and/or the lit review is minimally done.

                      learnings statement is 2 pages or less. 
Research proposal not

                      done and/or lit review not completed and /or personal

                      statement not provided/ 

















                      provides accurate and extensive interpretations of the data
           gathered in

                      the lit search and methodically uses it to write the
           proposal; personal

                      learnings summaries clearly stated with depth of insight. 

                      accurately summarizes lit review results and poses a project

                      reflecting the summary; personal learnings summary listed as

                      neglects relevant data in the lit review and/or shows no
           cohesion in

                      the project proposal and/or shows limited application of
           learnings to

                      personal understanding of the self. 
Lit review and project

                      proposal show no connections and/or personal learnings
           summary not tied

                      to project proposal process. 

















Learner uses terms relevant to the

                      topic in a manner consistent  with a clear understanding of

Basic meanings of terms appropriately used.  Meanings

                      of terms not clearly connected to discussions provided 

                      specialized terminology used. 

















Learner provides an astute

                      project proposal that extends the relationships and
           application of

                      ethics to business problems in ethics. 
Learner provides a

                      research question-proposal fitting to the application of

Learner provides a topic beyond the realm of research or

                      the filed of business ethics. 
Research problem/question with

                      project proposal and lit search not provided. 










                      1, 3, 4                      







Learner demonstrates

                      extended knowledge of research relationships  and

Learner structures proposal and lit

                      review in a workable manner. 
Research methodologies and goals

                      not related and/or not related to lt review data. 
No knowledge

                      of research design. 


Whole Artifact                          















                      standards applied with 4 errors or less. 
APA standards used

                       with 5-9 errors present. 
APA style used with 10 or more

APA style not used. 










                      1, 3, 4                                  







Text of document is 11 pages or

                      longer with proper headings and organization with 1 inch
           margins, text

                      double spaced and 12-point fonts. 
Body of text is 10 pages with

                      proper headings and organization with 1 inch margins, text

                      spaced and 12-point fonts. 
Body of text is 8-9 pages with

                      proper headings and organization with 1 inch margins, text
           double spaced

                      and 12-point fonts. 
Body of text is 7 pages or less and/or

                       with improper headings and organization with odd inch
           margins, text

                      line spacing or fonts. 

















                      provides transdisciplinary insights into related
           multicultural issues

                      embedded in the research proposal project; poses
           interventions promoting

                      diversity resources/skills. 
Learner addresses the

                      multicultural issues within the field of the research

Multicultural issues are mentioned but not related to

                      the topic at hand. 
Multicultural issues not mentioned. 


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Last Updated:5/22/2010 12:29:14 PM