CA235 Multicultural Communication

for S2J 2010

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


CA 235 Multicultural Communication


S2J 2010 IN


Hopkins-Chery, Sarah D.


Adjunct Faculty


M.A. Communication and Leadership
B.A. w/ Honors Psychology

Office Hours

10 minutes before and after class, and by appointment

Other Phone

314-471-5368 (Emergencies only)


Class Days


Class Time

5:30 - 9:50 PM



Credit Hours


John G. Oetzel's Intercultural Communication: A Layered Approach from Pearson-- ISBN 0-13-243284-6/ 978-0-13-243284-9

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

  Recommended: APA Manual (5th Ed.) Also known as the Publication Manual of the American Psychological Association

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Course Description:
CA235 - Multicultural Communication--A study of communication and culture that examines cultural variability in interpersonal relationships. Emphasis is placed on facilitation of more effective communication episodes across gender, race, life-styles, culture and other barriers.3:0:3

Educational Philosophy:
The Communication Arts Department at Park University combines theoretical learning, skills mastery, and practical experience for students. 

  Instructor Learning Outcomes

  1. Define major terms and concepts related to cross-cultural communication.
  2. Identify factors that can influence the cross-cultural communication process.
  3. Discuss major theories of intercultural and cross-cultural communication.
  4. Apply theories of cross-cultural communication in order to verify symptoms and causes of unsuccessful cross-cultural communication, and
  5. Apply communication skills in participating in cross-cultural communication in order to enhance success in face-to-face, cross-cultural interactions.
Class Assessment:
All assignment details will be given during class.
Weekly Participation - including discussions, reflections, and other minor assignments.
Written Assignments
Research Paper


Midterm and Final exams






Weekly Participation


Written Assignments


Midterm and Final Exam


Core Assessment




A = 90 -100% Represents work which is outstanding, far above the minimum requirements necessary for completing this course/assignment.

B = 80 -   89%Represents work which is significantly above the minimum requirements necessary for completing this course/assignment.

C = 70 -   79%Represents work which meets the basic course/assignment requirements.

D = 60 -   69%Represents work which is worthy of credit even though it does not fully meet all of the basic course/assignment requirements.

F = below 60%

Late Submission of Course Materials:
All assignments are due at the beginning of class on the day they are due.  Late work will be penalized 10% for each weekday or portion thereof that the assignment is late.  In-class discussions and activities cannot be made up.

Classroom Rules of Conduct:

1. Students are expected to arrive on time.
2. Students are expect to respectful to each other and the instructor, as sensitive topics will be covered and different points of view will be encouraged.
3. Students are to turn in all homework by the assigned due date.
4. Make-up exams will be given only to those who have notified the instructor BEFORE the regularly scheduled time for that exam.

Cell phone policy that was determined by students:

1.    No text messaging in class.
2.    Phone can be on, but only on silent (not vibrate).

3.    You may not use your phone during class.

Laptops and electronic Devices:


You may bring laptops to class, but they are to be used only for work in multicultural communication.

Course Topic/Dates/Assignments:



Homework Due


Course Overview

Introduction to intercultural communication

Chapters 1 & 2


Identity, Attribution and Attitudes

Chapters 3 & 4


Intercultural Relationships

Chapters 5 & 6

Your cultural identity - reflection





Education and Workplace

Chapters 7 & 8

Leadership paper


Health Care, Intercultural Communities Chapters 9 & 10


Media and Popular Culture, History and future Chapters 11 & 12




Final Exam

Final Core assessment

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2009-2010 Undergraduate Catalog Page 92

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2009-2010 Undergraduate Catalog Page 92

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2009-2010 Undergraduate Catalog Page 95

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .

Additional Information:

1.   COMMUNICATE WITH ME: Although you see me every day we meet as a class, it’s hard to interact with all of you on an interpersonal level or offer a lot of personal attention in class. Hence, as a general rule of thumb, PLEASE come and see me outside of class and let me know how things are going. I tend to be understanding if you talk with me about problems, concerns, issues, etc. BEFORE they reach crisis stage. So please, come and see me. Email is a good way to keep up with me.

2.   SCHEDULE CHANGES: I will try my best to maintain the course schedule, although sometimes it will be necessary to make changes. You will be responsible for all changes announced in class.

3.   PARTICIPATION: This is a communication course, and you are expected to communicate. Classroom discussion is encouraged, however that discussion should be orderly and to the class, instead of between fellow students. Some courses require little participation by students orally—this is not one of those classes. While I will lecture on relevant material I will also often call on students for opinions, encourage class discussions, and facilitate small group work. I realize talking in class is difficult for some students, but one goal of a communication course is to learn to feel comfortable communicating. Likewise, some students love to talk and I appreciate their ability to get discussion going, but please remember to allow, and encourage, everyone in the class a chance to participate.

      If you love to talk, I may ask you privately to give others a chance to participate.

4.   RESPECT. While I believe in freedom of speech, I do not believe in language that demeans or otherwise is harmful to individuals or groups. In this class we will respect diverse ideas, experiences, values and communication styles. All comments deserve and will receive respectful hearings. You are not pressured to agree with everything others say. Rather, you need to respect what others say, and their right to say it.

5.   READINGS: Keeping up with the readings in this class will no doubt enhance your success in this class and your progress toward a more complete understanding of communication concepts. I expect that you will have read the assigned material before you arrive in class each day and will be prepared to participate in class discussion regarding that material. I reserve the right to return papers, upgraded and with a late penalty, that do not reflect a commitment to college level writing.  Your written work will be judged on clarity of content and ability to express ideas, and where appropriate, feelings. In all cases where writing is involved, you will be expected to use proper English writing skills. Points will be deducted for poor grammar, spelling, punctuation, and sentence structure. All papers must be typewritten or word processed.   Multiple pages must be stapled at the upper left-hand corner only. Please do not use folders or notebooks.   I do not bring a stapler to class--please buy your own or locate another one you can use. You should keep a hard copy or disk copy of your ungraded work just in case something happens to your original. Also, you should keep your returned graded work in case you need to verify it later in the semester.

6.   Enjoy your work in this class.   I pledge to do my best to make learning in this course a worthwhile and enjoyableexperience.


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Last Updated:2/16/2010 4:49:06 PM