HC351 Org & Adm of Hlth Care Programs

for F2B 2009

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 351 Org & Adm of Hlth Care Programs


F2B 2009 BL


Pino, Ruben,, Jr.


Adjunct Faculty


BS, Health Care Management Services, Park University
MA, Health Services Management, Webster University

Office Location


Office Hours

Before or After Class



Semester Dates

10/19/2009 to 12/13/2009

Class Days


Class Time

1:10 - 6:10 PM

Credit Hours



Management Principles for Health Professionals
Fifth Edition, 2008
Joan Gratto Liebler and Charles R. McConnell
Jones and Bartlett Publishers 2004   
ISBN: 9780763746179

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

Core Assessment:

Class Assessment:

The class assessment will be based on quizzes, examinations, case studies, student presentations and class attendance/participation. 

The grading plan will consist of the following: 

Midterm Test: 100 points ( 25%)

Final Exam: 100 points (30 %)

Student Presentations: 10 points (10%)

Group Presentations/Case Studies: 40 points (10%)

Quizzes: 150 points (30 points each) (25%)

Total Points = 400 (100%)

The course is conducted primarily in English, which requires the student to be proficient in reading and writing the English language at the college level.

All instructor power point presentations will be uploaded on parkonline.org the week prior to class.  Please download and print a hard copy for class.  Please read both the power point presentations and text chapters as outlined in the syllabus prior to class. Quizzes will cover power point presentations/ text/ and classroom lectures. There will be NO MAKE-UP QUIZZES.

All homework/presentations will be submitted on parkonline.org in the provided "Dropbox" where the paper can be uploaded in MS Word format.  All homework and case studies submitted must be in 12 Font, New Times Roman, and Double Spaced Format in order to obtain full credit.

Student presentations will cover current events that impact the management principles of health professionals.  These presentations will include a summary of material cover and resources used in APA Format. No power points presentations are required for student presentations.

Students are expected to read the assigned textbook chapters and to be familiar with their chapter content before each class session.  Plagiarism and unauthorized collaboration on class work, or cheating is considered a serious violation by Park University and is not tolerated.  Students may be dismissed or given a failing grade if found cheating or plagiarizing.  Absences should be kept to a minimum.  If an absence is necessary then students will receive a letter grade deduction from the final score whether the absence is excused or unexcused.  Leveling work for absences may include detailed written summaries of chapters or completion of review questions or definitions at the end of chapters, or any other class-related assigned task as determined by the instructor.  Late class work will not be accepted.  Tardiness over thirty minutes, or failure to attend the entire class will be considered an absence.  Two unexcused absences will be reported immediately to the Park University administrative office for appropriate action.



The following will be used to assigned course letter grades:

360 to 400  =  A 

359 to 320    =  B

319 to 280    =  C

279 to 240   =  D

239 to 0      =  F

All midterm and final exams will be closed book and closed notes. If calculators are allowed they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic computers will not be allowed on final exams unless an exception is made by the Associate Dean.


The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Work missed because of absences or work turned in late will not be accepted.  It is your responsibility to meet deadlines and turn in work when it's due. Military students can make alternative arrangements with the instructor because of deployments or other unforeseen military duties that often arise. Park University specializes in serving military students and accommodations will be made to help the soldier, marine, airman, or sailor complete the course successfully.

Classroom Rules of Conduct:

Attend all classes for the entire class period and be on time to all classes. Roll will be taken before and after at each class meeting, therefore students who leave during class breaks will be considered absent and receive a "U". If classes are missed for a legitimate reason such as temporary duty or illness the student is responsible to obtain the missed work, obtain lecture notes and handouts. If you are going to miss a class, I expect to be communicated with prior to class by email to ruben.pino@park.edu . Assignments must be turned in on time. Participate in classroom discussions. Be respectful when others are speaking and do not interrupt. Turn off cell phones and pagers during class period. Please do the online survey after the course completion.

Course Topic/Dates/Assignments:

Week 1: Administrative announcements, discussion of the course description, course requirements, student handouts, and introductory comments. Discuss CHP 1(The Changing Scene: Organizational Adaptation and Survival), CHP 2 (The Challenge of Change), CHP 3 (Today’s Concept of Organizational Management). 

Week 2: Discuss CHP 4 (Planning), CHP 5 (Decision Making).  

Week 3: Discuss CHP 6(Organizing), CHP 7 (Improving Performance and Controlling the Critical Cycle).  

Week 4: Discuss CHP 8 (Budgeting: Controlling the Ultimate Resource), CHP 9 (Committees and Teams), review of material for mid-term, and the mid-term examination (Includes CHP 1-7 and lecture material).

Week 5: Review of Mid-Term, Discuss CHP 10 (Adaptation, Motivation, and Conflict Management), CHP 11 (Training and Development: The Backbone of Motivation and Retention).

Week 6: Discuss CHP 12 (Authority, Leadership, and Supervision), CHP 13 (Human Resource Management: A line Manager’s Perspective).

Week 7: Discuss CHP 14 (Communication: The Glue that Binds Us Together), CHP 15 (Day-to-Day Management for the Professional-as-Manager).

 Week 8: Discuss students presentations, final examination review, and final examination. (Includes CHP 8-15, and lecture material).


Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2008-2009 Undergraduate Catalog Page 87

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2009-2010 Undergraduate Catalog Page 92

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2009-2010 Undergraduate Catalog Page 95

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


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Last Updated:10/26/2009 1:58:09 AM