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CA 104 Interpersonal Communication I
Balas, Tania


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

CA 104 Interpersonal Communication I

Semester

F2T 2009 DLA

Faculty

Balas, Tania

Title

Senior Adjunct Instructor

Degrees/Certificates

Bachelor of Science - English Education, Moorhead State University, Moorhead, MN
Master of Science - Education: General Studies, University of North Dakota, Grand Forks, ND
Graduate Certificate - Human Resource Administration, Central Michigan University, Minot Air Force Base, Minot ND

Office Location

Minot, North Dakota (Central Time)

Office Hours

I am available via internet most of the time and by phone usually from 9:00 am to 8:00 pm

Daytime Phone

701-240-4543 - Central Time Zone

Other Phone

701-839-0686 home; 701-340-7344 cell - Central Time Zone

E-Mail

tania.balas@park.edu

taniabalas@hotmail.com

Semester Dates

October 19 - December 13, 2009

Class Days

continual - asynchronous online

Class Time

continual - asynchronous online

Credit Hours

3


Textbook:

Interpersonal Communication Book, The, 12th Edition

By Joseph A. DeVito
ISBN-10: 0-205-62570-3
ISBN-13: 978-0-205-62570-3What's this?

Published by Allyn & Bacon  © 2009
Pub. Date: Oct 9, 2008
Format: Paper

Text Ordering:
http://direct.mbsbooks.com/park.htm

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
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Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
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Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.


Course Description:
An introduction to the knowledge and skills of interpersonal communication. The course content includes facilitation of more effective and supportive behavior, reduction of communication barriers and development of increased skill and confidence in relationships. 3:0:3

Educational Philosophy:
I believe everyone has a right to learn in an inviting environment.  I expect all opinions / ideas to be heard and discussed with an open mind.

Learning Outcomes:
  Core Learning Outcomes

  1. Identify the fundamental elements of the communication process.
  2. Illustrate how self-concept influences communication.
  3. Explain how perception affects communication.
  4. Demonstrate effective listening habits and skills.
  5. Explore why language can create communication problems.
  6. Illustrate why nonverbal cues can create communication problems.
  7. Contrast methods of resolving communication problems caused by verbal and nonverbal communication.
  8. Formulate personal strategies for developing effective intercultural communication.
  9. Describe theories of relationship development.
  10. Select appropriate strategies for maintaining healthy interpersonal relationships.
  11. Evaluate the effectiveness of methods of resolving conflict.
  12. Demonstrate how to develop a supportive communication climate.


Core Assessment:

Core Assessment Portfolio:  (20% to 30% of grade)  The Core Assessment Portfolio is a collection of student work.  The portfolio must not be assigned due before the last quarter of the course and should cover at least 8 (75 percent) of the core learning objectives for the course.  It should involve research and emphasize activities associated with the ability to think critically and communicate effectively.  The rubric and core assessment project must be included in all syllabi.  The Core Assessment Portfolio should be transmitted to the instructor in electronic form preferably via email.

  Grading Criteria:

   90 - 100%   A

   80 -  89%   B

   70 -  79%   C

   60 -  69%   D

    0 -  59%   F    

Core Assessment Portfolio:

Minimum Requirements:  The core assessment for CA104 Interpersonal Communication will be a portfolio which

-Includes a variety of student assignments designed to show student mastery of at least eight (75 percent) of the core learning objectives for the course. 

-Includes at least one four-page research based paper that utilizes a minimum of three sources. 

-Includes at least one assignment that requires students to analyze their own communication behaviors or the communication behaviors of others.

-Includes at least one assignment that requires students to develop a mini-research project or a media or other creative work illustrating understanding of core concepts.

-Includes at least one assignment that illustrates student understanding of intercultural differences in values and communication.

-Must not be assembled before the last quarter of the course although it may contain work done as the semester progress, such as journals.

-Contains no more than two previously graded assignments.

-Emphasizes activities associated with the ability to think critically and communicate effectively. 

       -Must be transmitted to the instructor in electronic form.

Link to Class Rubric

Class Assessment:

Class Assessment:

Various homework; the core assessment portfolio which includes weekly journal submissions, an outline and a final Interpersonal Communication Report; 2 progress checks, individual discussion and team discussion participation.

Grading:

Course Total Points:  530

Homework/Written Work-23%
Homework Assignments Week 1, 2, 3, 6 & 8 (5 @ 25 points)

Core Assessment Portfolio-30% - The Core Learning Assessment Portfolio consists of the Journal entries, the Interpersonal Communication Report Outline and your Interpersonal Communication Report.  The three related class assignments are then put together to create the final portfolio.  This activity is designed to help you understand the connection between your work throughout the term.  Hopefully, by using this building block approach you will be able to submit an outstanding course project at the end of this term.
 
-Interpersonal Communication Report (1 @ 100 points) Week 7  - The Interpersonal Communication Report:  Using the outline you prepared in week 5, you will prepare the final Interpersonal Communication Report.  The completed paper should focus on your own analysis, evaluation and interpretation of the communications observed and the relationship to the material presented in this course. The paper should be 7-8 pages in length, double-spaced with 1" margins. You must also include a Works Cited page which is not to be counted in the 7-8 page requirement. The Interpersonal Communication Report should be written using MLA guidelines and should include a Works Cited page.  For additional help with MLA style, go to this site: http://owl.english.purdue.edu/handouts/research/r_mla.html      Be sure to clearly express your own ideas. You should also carefully proofread your paper; remember, this is a communication class, and the ability to communicate effectively in writing is also an important concept.  

NOTE:
You will not be graded by how favorably or unfavorably you depict your own interpersonal communication skills. There is no need to reveal deeply intimate aspects of life. Keep private from me anything that you feel should be kept private. This paper is about your observations and your ability to relate those observations to what you have learned throughout this course. If an entire interaction is deeply personal, you may not want to use it for a report. Write about something else instead.
 
-Weekly Journal Entries Week 1-6 (6 @ 6 points) - The Journal Entries:   You will be required to journal your observations of Interpersonal Communication throughout the course. You should use the online journal area to submit your entries each week. There is no limit to the number of entries you may post each week; however you will be required to submit at least two separate entries each week. Note: Journal entries will be graded on content and on meeting the number of entries required and the commitment to participating in the exercise. This is demonstrated through the quality and quantity of the entries and is at the discretion of the instructor.
 
-Interpersonal Communication Report Outline Week 5 (1 @ 25 points) - The Outline:  You will use your journal and the text to select 3-5 specific subject matter topics for your paper. These topics will serve as your main points for the paper. You will need to support your paper with mandatory references from your journal, and at least 2-3 outside resources. You must be sure to include events from a variety of settings with a diverse population of participants. You should focus on relevant course concepts.

You will prepare the outline for your paper in week 5 and submit it to the drop- box. Prepare an outline that includes the introduction (one complete paragraph that states the reason for your paper and highlights the 3-5 areas that you will cover). The body of the outline should present your 3-5 main points and any subtopics under those main points (including any specific concepts you will address). The last areas should include the summary for your Interpersonal Communication Report (again a complete paragraph highlighting what you covered and any last thoughts) and the conclusion, a paragraph that identifies what you gained from doing this paper.

Outline Sample format: Outlines MUST be submitted in this format for full credit. They
should be in bullet format and should provide a clear introduction, all topics, and any subtopics and your summary/conclusion.

SAMPLE OUTLINE

I.
Introduction (State the purpose of your paper and provide an overview of the subject matter/content that you will cover)

II. Main Points
A. Topic One (name of topic one)
1. scenario (topic sentence for this subject)
2. relation to text concepts (what can you apply)

B. Topic two
1. scenario
2. relation to text concepts

C. Topic three
1. scenario
2. relation to text concepts

(and continue with the next three areas... D and E)

III. Summary (Review of the topics and information you covered throughout the paper)

IV. Conclusion (Highlight what you learned by doing this paper and any other final comments)
Class Participation/Discussion-20%
Individual Discussion Weeks 1-8 (8 @ 10 points)
Team Discussion Weeks 5-7 (3 @ 8 points)

Examinations and Tests-27%
-Progress Check 1 and 2 (1 @ 25 and 1 at 35 points) or 60pts
-Final Examination (1 @80 points)

Grading:
Please see class assessment

Late Submission of Course Materials:
Late work will not be accepted unless obtaining prior approval from the instructor.

Classroom Rules of Conduct:
Please see educational philosophy.

Course Topic/Dates/Assignments:
Course Topic/Dates/Assignments:

Course Topic/Dates/Assignments:
Week 1, you will be introduced to the on-line computer conference learning area. You should review the syllabus, assignments, and the course schedule. Your assigned readings will focus on the Universals of Interpersonal Communication, Axioms of Interpersonal Communication and Culture in Interpersonal Communication. Learning Outcomes Addressed: The student will be able to identify key aspects of interpersonal communication, its elements and basic principles through evaluation and identification of related axioms. Understand the ways in which cultures differ and intercultural communication impacts personal and professional relationships through guided discussion and homework assignments. Weekly Activities and Due Dates: Read Chapters 1-2 Visit the "Introduction" area where you will introduce your self and greet other course members. Complete homework 1, a 1-2 page paper on Ambiguous Terms and submit to the dropbox. Complete the exercise in the "Just 4 Fun" folder and share your thoughts and comments on this activity in this folder. Participate in this weeks discussion topic located in the "Discussion" folder. Remember, discussion and other activities will help to determine your participation points for this course. Submit your first journal entry to the "dropbox - Journal" area Week 2: Unit Overview: These chapters will cover The Self in Interpersonal Communication to include self- concept, self-esteem, and self-disclosure. We will also address Perception and Listening in Interpersonal Communication. Learning Outcomes Addressed: The student will be begin to understand the "self" in interpersonal communication through assigned readings, self-exploration and activities. Weekly Activities and Due Dates: During Week 2, read chapters 3-5 Be sure to visit this weeks discussion area Complete homework 2 - 

You should prepare a 1-2 page article review on an article of your choice.  The article should be current, meaning within the last 2 years.  In addition, the article should be related to some aspect of personal or professional communication.The first paragraph should provide the source, including author, publication date and the full title of the article. Provide a brief overview of the information and highlight any specific areas you will address in the next portion of your paper.  Paragraph 2-4 should highlight specific points and relate information to course subject matter. The final paragraph(s) should express your feelings about the article and what you found useful.  The assignment should be double spaced with 1" margins.

Try the Just 4 Fun exercise Please review the "Guidelines" folder for detailed instructions for the week 5 and 7 assignment Continue documenting your journal. Remember, the journal is a mandatory requirement in fulfillment of the Portfolio Project (Interpersonal Communication Report.) Finally, you should be able to submit your proctor request forms this week, if you need assistance please feel free to call me or email me. Complete instructions for the proctor form can be found on your homepage at www.parkonline.org scroll down to just below your course information. Week 3: Unit Overview: We will now begin Part 2 of the text and our focus turns to Messages: Verbal and Nonverbal. This week’s readings will help the student to understand the significance of verbal and nonverbal messages and will focus specifically on Verbal Messages. Weekly Activities and Due Dates: Read chapters 6-7. If you have not submitted your proctor form, please try to do so this week. Remember, if you are having difficulty finding a suitable proctor, refer to the student handbook or find complete instructions for the proctor form on your homepage at www.parkonline.org scroll down to just below your course information. Complete Homework 3, a 1-2 page article review, (your choice), and submit it to the dropbox Visit the Discussion area Read and review the "Team Discussion" folder contents Try the Just 4 Fun activity Continue documenting your journal this week. Remember, the objective of the journal is twofold, self-reflection and observation. It is also to help you prepare your outline for your Interpersonal Communication Report in week 6 and the final paper in week 7. Guidelines on the paper can be found in the Week 2 folder entitled "Guidelines". Week 4, we will continue the discussion on Verbal and Non-verbal messages focusing on Nonverbal Messages and Messages in Conversation. Weekly Activities and Due Dates: Read Chapters 8 and 9. Complete Progress Check 1, an open book assessment to help test your knowledge of the chapters we have covered so far in the course Try the Just 4 Fun activity Continue documenting your Journal. Visit the Team Discussion folder to identify which team you will be on and introduce yourself in the designated team area. Your team will also need to select a moderator at this time. If you have not completed your proctor form, please do so immediately. If you are having problems, please let me know if I can be of assistance. Week 5: Unit Overview: Welcome to Part III of the text. In this section, Interpersonal Relationships will be covered in detail. Chapter 10 will address the Universals of Interpersonal Relationships as the student will learn about the stages of interpersonal relationships. Chapter 11 will focus on the Growth and Deterioration of interpersonal relationships. Weekly Activities and Due Dates: Read Chapters 10-11. Complete the Week 5 Homework, prepare and submit your Interpersonal Communication Report Outline. Refer to the instructions in Week 2 and submit your outline via the dropbox. Visit the Discussion Area Try the Just 4 Fun activity Visit the Team Discussion folder and remember to post your initial response to the question no later than Wednesday. Return to the discussion area to actively participate in the discussion and to earn your additional points. Begin working on your Interpersonal Communication Report. Follow your outline from this week to prepare your final paper. The paper is due in week 7. If you have any questions about the paper, now is the time to ask. Continue documenting your journal Please check your grades this week and let me know if we need to address any issues. Week 6: Unit Overview: We now begin covering material related to Interpersonal relationships to include friendships, love, family, and workplace. We will also read and discuss Conflict. Weekly Activities and Due Dates: Complete the HW for week 6, a 1-2 page paper on your stages of relationship development, and submit it to the dropbox Read chapters 12-13. Visit the Discussion folder Try the Just 4 Fun activity Read and submit your contribution to the "Web Quest" folder Continue documenting your journal (Note: this is last week for mandatory journal entries) Visit and participate in the Team Discussion folder. Remember to post your initial response to the question no later than Wednesday. Return to the discussion area to actively participate in the discussion and to earn your additional points. Week 7: Unit Overview: During Week we will focus on chapter on Chapter 14, Power in Interpersonal Relationships." This will complete our assigned readings for our text. Weekly Activities and Due Dates: Read Chapter 14 Complete Progress Check 2 and submit your answers as soon as possible Submit your Core Assessment Portfolio to the Dropbox. The final Interpersonal Communication Report should be presented in MLA format: Remember you do need to reference your text, and your journals as well as 1-3 additional references. Please submit a copy of the main page of the journal submissions, and a revised outline with your final paper. You DO NOT need to include the full journal entry, just the summary page that indicates the topic and dates that you submitted entries to the journal. Confirm receipt of your exam and verify your test date and time with your pre-approved proctor. If there is a problem, please contact me immediately. Visit the Discussion area.
Visit and participate in the Team Discussion folder and remember to post your initial response to the question no later than Wednesday. Return to the discussion area to actively participate in the discussion and to earn your additional points. Try the Just for Fun activity Week 8: Unit Overview: We will summarize course materials and discussion. Weekly Activities and Due Dates: Complete the Week 8 Homework a 1 page Team Discussion Summary and submit to the dropbox Please complete the course survey located at Park: Survey Visit the Discussion area Try the Just 4 Fun activity Study hard and good luck on the final examination

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2008-2009 Undergraduate Catalog Page 87

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2009-2010 Undergraduate Catalog Page 92

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2009-2010 Undergraduate Catalog Page 95

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:
I
graduated from Moorhead State University in Moorhead, Minnesota, in the
spring of 1996 with my Bachelor degree in English Education. I received
my Masters degree in Education – General Studies from the University of
North Dakota in



Grand Forks, North Dakota, in the winter of 1999, and I received a
graduate certificate in Human Resource Administration from Central
Michigan University in the fall of 2004. I have thirteen years of
teaching experience at the high school and college level. I currently
work full time for Minot Public Schools as a freshman and sophomore
English teacher. I have been teaching adjunct classes for Park since
the fall of 2003.


Attachments:
grading rubric for core assessment - journal

Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Portfolio assignments synthesize information from the text and more than three additional sources. Portfolio assignments synthesize information from text and at least three additional sources. Portfolio assignments synthesize information from one to two sources and the text. Portfolio assignments show no evidence of additional sources. 
Analysis Outcomes                                                                                                                                                                                                                                          
Outcomes
CLO1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Portfolio assignments analyze stages/elements of all communication concepts illustrated in the assignment and identify motives and causes behind the communication. Portfolio assignments analyze stages/elements of all communication concepts illustrated in the work. Portfolio assignments fail to analyze stages/elements of all communication concepts illustrated in the work or have more than two factual errors. Portfolio assignments fail to analyze stages/elements of communication concepts. 
Evaluation Outcomes                                                                                                                                                                                                                                        
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness and offers suggestions for improvement of strategy selection. Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness. Portfolio assignments only evaluate the communication strategies used in a given situation  in terms of successfulness OR usefulness OR have more than two factual errors. Portfolio assignments fail to evaluate communication strategies. 
Terminology  Outcome                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio demonstrates a consistent use of more than eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of six to eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of fewer than six concepts/terms associated with interpersonal communication or has more than two factual errors. Portfolio fails to demonstrate the student's ability to use the  terminology of interpersonal communication. 
Concepts Outcome                                                                                                                                                                                                                                           
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio defines more than eight concepts associated with interpersonal communication in the student's own words. Portfolio defines eight communication concepts in the student's own words. Portfolio relies on textbook definitions of communication concepts, or defines fewer than eight concepts in the student's own words, or has more than two factual errors. Portfolio fails to define communication concepts. 
Application Outcomes                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio applies more than eight learned concepts to a given communication situation and explains the elements that need to be altered for communication to be more effective.

 
Portfolio applies eight learned concepts to a given communication situation. Portfolio applies fewer than eight concepts to a given communication situation, or has more than two factual errors. Portfolio fails to apply learned concepts to a given communication situation. 
Whole Outcome                                                                                                                                                                                                                                              
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
The portfolio demonstrates the student's achievement of more than eight of the competencies with no more than one to three errors in writing conventions. The portfolio demonstrates the student's achievement of eight of the competencies with no more than three to six errors in writing conventions. The portfolio demonstrates the student's achievement of seven or fewer competencies with no more than six to eight errors in writing conventions. Portfolio fails to demonstrate the student's achievement of  competencies and includes more than eight errors in writing conventions. 
Component Outcome                                                                                                                                                                                                                                          
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Single components/assignments of the portfolio demonstrate the student's integration and mastery of multiple objectives beyond what was necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's mastery of the objective necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's partial mastery of the objective necessary for the assignment. Single components/assignments of the portfolio do not demonstrate the student's mastery of the objective necessary for the assignment. 
Values Literacy                                                                                                                                                                                                                                            
Outcomes
CLO 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates multiple strategies for dealing with these differences. The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates a single strategy for dealing with difference. The portfolio demonstrates only partial understanding of intercultural differences in communication. The portfolio does not demonstrate understanding of intercultural differences in communication. 
Critical Literacy                                                                                                                                                                                                                                          
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Portfolio demonstrates the ability to write a clear paper using more than three library resources of different types (journal articles, books, etc.). Portfolio demonstrates the ability to write a clear paper using at least three library resources of different types (journal articles, books, etc.). Portfolio components/assignments lack the required sources, use internet sources, or the writing in the assignments is unclear. Portfolio components/assignments use no sources and the writing in the assignments is unclear. 

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Last Updated:9/21/2009 10:19:41 AM