PA511 Public Management & Org Behavior

for S1P 2010

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Mission Statement: The mission of the School of Graduate and Professional Studies at Park University is to provide leadership and directions to Park University's graduate and professional programs to assure that they are specialized, scholarly, innovative, and designed to educate students to be creative, independent, and lifelong learners within the context of a global community.

Hauptmann School for Public Affairs Mission Statement
The Hauptmann School of Public Affairs offers a citizen-centered, professional program of graduate study that is grounded in the liberal arts tradition.  As participants in HSPA's vibrant academic community, faculty and students consider, with the coursework, the larger issues of democracy, stewardship, and technology.  In so doing, HSPA seeks to prepare students for the courage and discernment to act for the common good in the global context.  Going beyond competence, students develop knowledge, skills, and values requisite for leadership and service in and across all sectors of society, including government, business, and nonprofit.  HSPA cultivates public affairs as a life-long passion that is fundamental to citizenship in a free society.

Vision Statement: Park University's School of Graduate and Professional Studies will be an international leader in providing innovative graduate and professional educational opportunities to learners within a global society.

Hauptmann School for Public Affairs Vision Statement
The Hauptmann School for Public Affairs will serve the common good by graduating leaders who exercise authority responsibly, make ethical decisions, act with moral courage, and advance human dignity world-wide.


PA 511 Public Management & Org Behavior


S1P 2010 GSD


Stuteville, Rebekkah A., Ph.D.


Assistant Professor of Public Administration

Office Location

Downtown Campus, Room 914

Office Hours

Monday - Wednesday 8:30 a.m. - 4:00 p.m.; Thursday and Friday by Appointment

Daytime Phone



Semester Dates

January 11, 2010-March 7, 2010

Class Days


Class Time

5:30 - 9:50 PM

Credit Hours


Drucker, Peter F. 1999. Management Challenges for the 21st Century. New York, NY: HarperBusiness.

Jordan, Terry L. 2005. The U.S. Constitution and Fascinating Facts About It. Naperville, IL: Oak Hill Publishing Company.

Moore, Mark H. 1995. Creating Public Value. Cambridge, MA: Harvard University Press.

Tompkins, Teri C. 2002. Cases in Management and Organizational Behavior. Upper Saddle River, NJ: Pearson Education, Inc.

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information

Course Description:
PA 511 Public Management and Organizational Behavior: An analysis of the processes by which public administrators convert inputs into policies with an introduction to problems of policy analysis. The common and distinctive elements of management on the several levels of government are studied. The management philosophy of public organizations is highlighted with the impact of technological changes considered.

  Instructor Learning Outcomes

  1. Explain the importance of managerial imagination in defining new paradigms and the role of leadership and authority.
  2. Illustrate the process of developing a managerial strategy that defines public value and takes into account organizational culture.
  3. Explain how the change leader creates an organizational strategy and how change is influenced by group dynamics, innovation and stress.
  4. Assess the importance of identifying and mobilizing support and the role of motivation, attitudes and perceptions.
  5. Predict how advocacy and negation influence leadership.
  6. Examine the need to manage oneself.
  7. Compare and contrast the techniques of operational management.
Class Assessment:
Class participation, weekly essays, a research summary, final paper and final presentation.


Weekly Participation/Discussion                            80 points (8 weeks x 10 points each)
Weekly Essays                                                  210 points (6 essays x 35 points each)

Summary of Research for Final Paper                    60 points

Final Paper                                                         150 points
Final Presentation                                                 50 points
Total                                                                   550 points
(Subject to change.)

Course Topic/Dates/Assignments:




Topics: The Role of Management

 Reading Assignment:

1. Moore, Chapter 1

2. Drucker, Chapter 1

3. Thompkins, Angry Branch Manager

Writing Assignments:



Topics: Defining Value

Reading Assignment:

1. Moore, Chapter 2 

2. Drucker, Chapter 2

3.Tompkins, Changing Quotas

Writing Assignments:

1. Weekly Essay Due


Topics: Dealing with Change

Reading Assignment:

1. Moore, Chapter 3

2. Drucker, Chapter 3

3. Tompkins, Computer Services Team At Avionics

Writing Assignments:

1. Weekly Essay Due


Topics: Technology and Political Management

Reading Assignment:

1. Moore, Chapter 4

2. Drucker, Chapter 4 

3. Tompkins, Incident On The U.S.S. Whitney

Writing Assignments:

1.Weekly Essay 


TOPIC: Knowledge Worker Productivity and Political Management

Reading Assignments:

1.  Drucker, Chapter 5  

2. Moore, Chapter 5

3. Tompkins, Reputation In Jeopardy

 Writing Assignments:

1. Weekly Essay


Topics: Operational and Self-Management

 Reading Assignment:

1. Moore, Chapter 6

2. Drucker, Chapter 6

3. Tompkins, Violence At The United States Postal Service

Writing Assignments:

1.        Weekly Essay

2.        Final Paper Research Summary


Topics: Bringing Change

Reading Assignment:

1.        Moore, Chapter 7

2.        Tompkins, When Worlds Collide

Writing Assignments:

1. Weekly Essay


Topics: Conclusion

Reading Assignment:

1.        Moore, Conclusion
Final Papers and Final Presentations
 (Subject to change.)

Academic Honesty:
As a learning community, the University upholds the highest standards of academic integrity in all its academic activities, by faculty, staff, administrators and students. Academic integrity involves much more than respecting intellectual property rights. It lies at the heart of learning, creativity, and the core values of the University. Those who learn, teach, write, publish, present, or exhibit creative works are advised to familiarize themselves with the requirements of academic integrity and make every effort to avoid possible offenses against it, knowingly or unknowingly. Park University 2009-2010 Graduate Catalog Page 31


Plagiarism involves the appropriation of another person's ideas, interpretation, words (even a few), data, statements, illustration or creative work and their presentation as one's own. An offense against plagiarism constitutes a serious academic misconduct.  Although offenses against academic integrity can manifest themselves in various ways, the most common forms of offenses are plagiarism and cheating. Plagiarism goes beyond the copying of an entire article. It may include, but is not limited to: copying a section of an article or a chapter from a book, reproduction of an art work, illustration, cartoon, photograph and the like and passing them off as one's own. Copying from the Internet is no less serious an offense than copying from a book or printed article, even when the material is not copyrighted.

Plagiarism also includes borrowing ideas and phrases from, or paraphrasing, someone else's work, published or unpublished, without acknowledging and documenting the source. Acknowledging and documenting the source of an idea or phrase, at the point where it is utilized, is necessary even when the idea or phrase is taken from a speech or conversation with another person.

Park University 2009-2010 Graduate Catalog Page 31-32

Attendance Policy:

Professors are required to maintain attendance records and report absences. Excused absences can be granted by the instructor, for medical reasons, school sponsored activities, and employment-related demands, including temporary duty. Students are responsible for any missed work. Absences for two successive weeks, without approved excuse, will be reported to the Director of the individual graduate program, or to the Executive Director for the Graduate School, for appropriate action. Students with such a record of absences, without an approved excuse, may be administratively withdrawn from the class and notified that an "F" will be recorded, unless the student initiates official withdrawal from the class(es).Park University 2009-2010 Graduate Catalog Page 35

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .


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Last Updated:12/4/2009 11:43:43 AM