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IS 205 Managing Information Systems
Chandler, David D.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

IS 205 Managing Information Systems

Semester

S1B 2010 BL

Faculty

Chandler, David D.

Title

Adjunct Faculty

Degrees/Certificates

MBA/MIS - Webster University
BS/CIS - University of Phoenix
A+, Network+

Office Location

Ft. Bliss, TX

Office Hours

Monday/Wednesday 7:00 - 7:30 PM

Daytime Phone

915-731-1002

Other Phone

915-821-6377

E-Mail

david.chandler@park.edu

d_chandler60@yahoo.com

Web Page

none

Semester Dates

11 January - 7 March 2010

Class Days

M - W

Class Time

7:40 - 10:10 PM

Credit Hours

3


Textbook:

Management Information Systems, Managing the Digital Firm, 11/E

Jane P. Laudon
Kenneth C. Laudon

Publisher: Prentice Hall
Copyright: 2010
ISBN: 0-13-607887-7

Textbooks can be purchased through the MBS bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
IS 205 Managing Information Systems: This course introduces the student to information systems concepts and the management concerns of information technology.The course focuses on the components, types, and management concerns of information systems which, when combined, support an enterprise.Students will explore the enterprise perspective on controlling the use of information systems and understanding project changes, risk, and quality management. 3:0:3. Suggested Prerequisite: CS 140.

Educational Philosophy:

This educator's educational philosophy is one of interactiveness based on lectures, readings, quizzes, dialogues, examinations, internet, videos, web sites and writings. The facilitator will engage each learner, encouraging the lively exploration of ideas, issues and contradictions.

Learning Outcomes:
  Core Learning Outcomes

  1. Identify the skills that a manager of Information Systems requires to successfully lead a team in development or maintenance of an Information Systems.
  2. Identify an information system and its individual components.
  3. Determine types of decision making at each level in the organization.
  4. Identify various types of information systems, both traditional and modern.
  5. Identify the strategic value of creating an information technology infrastructure and collaborative environment to various organizations.
  6. Explain the impact of information technology on organizations and how to manage various aspects created by implementation of technology. Such management issues should include: change management, security/ control, ethical/social impact, international impact, quality management and system development.
  7. Demonstrate teamwork and the importance of working collaboratively and cooperatively with others.


Core Assessment:

All Park University courses must include a core assessment tool that measures the degree to which students learn the course's learning outcomes. School policy dictates that a student's performance on the core assessment tool must count for at least 20% of the student's total course grade. For this course, the tool consists of the final exam. Therefore, the final exam must count for at least 20% of the student's total course grade (preferably, it will count for more). School policy dictates that the core assessment tool must cover at least 75% of a course's learning outcomes. To ensure compliance, all IS205 instructors are required to give the same final exam. See the attached final exam artifact and artifact solution. To prevent cheating, students are strictly forbidden from keeping the final exam, the solutions, or copies of either.


There are four categories and five sets of questions in the final exam:

Critical thinking:

Synthesis

Analysis

Evaluation

(relevant learning outcomes – 1, 3, )

 

Given a topic identify management skills required to lead an IS development or maintenance team and the types of decision making at each organizational level. Topics covered include stages of developing an information system, characteristics of information system maintenance, information system management, skills needed as a development team leader, skills needed as a maintenance team leader, decisions at the executive level of an organization, decisions at the middle level of an organization, and decisions at the lowest level of an organization. Multiple choice questions 7, 8, 9, 10, 11, 12, 13, 14 and 15 are counted as two points each out of a total of one hundred points.

Communication:

(relevant learning outcome – 6)

Given a topic explain the impact of information technology on organizations and how to manage various aspects created by implementation of technology. Topics covered include change management, security/control, ethical/social impact, international impact, quality management, and system development. Multiple choice questions 16, 17, 18, 19, 20, and 21 are counted as two points each out of a total of one hundred points.

Key Discipline:

Concepts

Terminology

Application:

(relevant learning outcomes – 2, 4 )

Given a topic identify the information systems characteristics and individual components along with various types of traditional and modern information systems. Topics will include the meaning of system, how information becomes an information system, components of an information system, types of information systems, types of information systems, traditional information systems, and modern information systems. Multiple choice questions 1, 2, 3, 4, 5, and 6 are counted as two points each out of a total of one hundred points.

Technical skills:

Whole Artifact

Component

Relationship

(relevant learning outcomes – 5, 7)

Given a topic identify the strategic value of creating an information technology infrastructure and a collaborative environment in organizations. Topics will include the meaning of strategic value, meaning of information technology infrastructure, strategic value in relation to information technology infrastructure, meaning of collaborative environment, value of collaborative environments to organizations, examples of information technology infrastructure, value of teamwork in information system management, and strategic value in relation to a collaborative environment. Multiple choice questions 22, 23, 24, 25, 26, 27, 28, 29, 30 are counted as two points each out of a total of one hundred points.

Critical Thinking:

Communications:

Key Discipline:

Technical Skills:

(relevant learning outcomes – 1, 2 ,3, 4, 5, 6, 7)

Given a topic write a short answer essay. Topics will include steps in the systems life cycle, effect of an enterprise system on the organization, similarities and differences between traditional and modern information systems, key parts of an information system project plan. Short answer questions 31, 32, 33, 34 are counted as ten points each out of a total of one hundred points.

The ICS Program Coordinator will analyze core assessment results for a sampling of all ICS courses offered. In analyzing the results, the ICS Program Coordinator will grade the exams using the (very specific) grading criteria shown on the exam solution. The final grade is in the form of a percentage where the percentages equate to the following levels of success:

Exceeds expectations

Meets expectations

Does not meet expectations

No evidence

≥ 85%

65% to 84%

< 65%

No exam graded.

The ICS Program Coordinator will use the core assessment scores to compare results across all instructional modalities.

Class Assessment:

Class Particapation 

 Each student should plan to become an active member of the learning community. Participation means 1) forming supportive and inquiring relationships with other students in the class through sharing points of view, and providing encouragement and constructive critique, 2) reading the assigned readings before beginning your assignments. Each student will be given 2.5 points per class/5 points per week for attending and particapanting in class, so it is important to attend class!
 
Homework
 
Homework assignment for each chapter that will review key chapter learning objectives.
 
Quizzes
 
Weekly quizzes on chapter terms. All quizzes are worth 10 points and are fill in the blank questions. 

 Exams

 The final exam is open book and open notes.

Case Studies 

Three Case Study assignments will be given during the course and graded on the follwing criteria:

Here is the grading criteria for each case study (100 points total):

  • Format - 10 points. Elements of case format include:
    • At least one and one-half pages in length (single spaced), not to exceed 3 pages in length
    • Proper English, grammar, and syntax must be used
    • One inch margins
    • Issue - 10 points. One or two paragraphs that summarizes the key issue of the case study.
  • Discussion - 20 points - Three to six paragraphs that give a more detailed summary of the case study, including your analysis and insight.
  • Findings - 6 points each (total of 30 points). The elements of your submission must include -- the Letter of the finding you are addressing (A,B,C, etc), one or two paragraphs documenting your findings, and analysis or insight to validate your position. Each of the following items must be addressed:
    • What was the business goal?
    • What was the business strategy?
    • What leadership strategies were employed?
    • What were the Information Systems functions?
    • What tools or techniques were used?
  • Conclusion - 10 points. Two to four paragraphs that summarize your insight into this particular case study, and what conclusions you can draw from it -- parallels, textbook insights, personal insights, etc.
  • Ideas for Further Concern - 10 points. Ask three to six questions about the case that should be addressed to develop a better understanding of this situation. You only have to formulate the questions, not answer them.
  • References - at least 3 references from the peridocals, textbooks (our textbook is not allowed as a reference for this purpose), speeches, Internet searches. These server the same purpose as in a term paper -- to provide independent validation of the position you have taken in the paper.

 

Grading:

Class Assessments by Percentage

 Here is the breakdown by Assessment and the "percent" each assessment is worth:  

   

Assignment

Points

% of Grade (roughly)

Discussion Participation

40

10

Quiz

70

30

Homework

70

15

Case Studies

300

20

Final Exam

100

25

Total

580

100

 

Points Grade
 580 - 522 A
 521 - 464 B
 463 - 406 C
 405 - 384 D
 Less than 384 F

 

Late Submission of Course Materials:

Late submission of course work will result in a 5% grade reduction for each day late.   Make-up quizzes must be scheduled with instructor.

 

Classroom Rules of Conduct:

No testing/cell phone conversations during class hours.

Course Topic/Dates/Assignments:

Course Topic/Dates/Assignments:
 

Week 1:   Chapter 1 and Chapter 2


Week 2: Chapter 3 and Chapter 4,  
Case study #1 Due


Week 3: 
Chapter 5 and Chapter 6


Week 4:
  Chapter 7 and Chapter 8
 

Week 5: 
Chapters 9 and Chapter 10
Case Study #2 Due
 

Week 6:  Chapter 11 and Chapter 12
 

Week 7:
  Chapter 13
 

Week 8: 
Chapter 14
 
Case Study #3 due
 
Final

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2009-2010 Undergraduate Catalog Page 92

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2009-2010 Undergraduate Catalog Page 92

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2009-2010 Undergraduate Catalog Page 95

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Copyright:

This material is protected by copyright and can not be reused without author permission.

Last Updated:2/2/2010 1:34:45 PM