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HC 351 Org & Adm of Hlth Care Programs
De La Cruz, Laura K.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

HC 351 Org & Adm of Hlth Care Programs

Semester

S1T 2010 DLA

Faculty

De La Cruz, Laura K.

Title

Adjunct Faculty

Degrees/Certificates

M.B.A. with Healthcare Management Specialty
Master Public Administration
ABD

Office Hours

Tuesdays & Thursdays 3:00-5:00 pm (MST)

Daytime Phone

915-472-3203

E-Mail

Laura.Delacruz@Park.edu

professordelacruz@gmail.com

Class Days

TBA

Class Time

TBA

Credit Hours

3


Textbook:

 

Management Principles for Health ProfessionalsTextbook

Management Principles for Health Professionals, Fifth Edition
Joan Liebler and Charles McConnell, Jones and Bartlett Publishers, 2008

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

In my courses, the midterm is required to be turned in to BOTH the course dropbox AND a website called www.turnitin.com.  This site checks for proper referencing per the requirements set by Park in its policy on Academic Honesty. 
Please check the weekly discussion areas for details on obtaining a turnitin account and posting your work.

Be sure to place the assignment in the correct assignment area - Read the name of each dropbox carefully!

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.


Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Educational Philosophy:

My role: It will be my role to guide your reading, to provide you with an occasion to think and explore the concept of healthcare organization and administration. 

Your role: Be curious; be inquisitive; take your education seriously; open yourself up to new information and ideas; think about what it is that you are hearing and reading.

Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.


Core Assessment:

Class Assessment:
 This course is comprised of weekly assignments (discussions and homework), written assignments, quizzes, as well as a mid-term and final exam.

The three most important grading criteria for your work will be breadth, depth, and application/synthesis of course concepts. For purposes of this course, the following definitions will apply to each of these terms:

  • Breadth (B): Refers to the "number" of chapter and lecture concepts that you apply to the homework questions, case discussions, and report.
  • Depth (D): Refers to the degree you provide "detailed" analyses to the homework questions, case discussions, and report.
  • Application/Synthesis (A): Refers to the chapter and lecture concepts and higher order thinking you "apply" to your homework questions, case discussions, and report. You can accomplish this by referencing page numbers from the text.  Show that you are applying the concepts, ideas, theories that you are learning from the text.

CATEGORY

No Deduction

5% Deduction

10% Deduction

20% Deduction

50% Deduction

Breadth (Content)

There is a clear, well-focused topic. Main idea stands out and is supported by detailed information.

Main idea is clear but the supporting information is general.

Main idea is somewhat clear but there is a need for more supporting information.

The main idea is not clear. There is a seemingly random collection of information.

There is no main idea. There is minimal or no information. Typically seen in a one-two sentence answer.

CATEGORY

No Deduction

5% Deduction

10% Deduction

20% Deduction

50% Deduction

Depth (Support for topic)

Relevant, telling, quality details give important information that goes beyond the obvious or predictable.

Supporting details and information are relevant, but one key issue or portion of the answer is unsupported.

Supporting details and information are relevant, but several key issues or portions of the answer are unsupported.

Supporting details and information are unclear or unsupported.

Supporting details and information are very unclear or not related at all to the topic. There are no supporting details or information.

CATEGORY

No Deduction

5% Deduction

10% Deduction

20% Deduction

50% Deduction

Application (References)

All sources (particularly the text) used for quotes and facts are credible and cited correctly.

All sources used for quotes and facts are credible and most are cited correctly.

Most sources used for quotes and facts are credible and cited correctly.

Many sources used for quotes and facts are less than credible (suspect) and/or are not cited correctly. Do not use Wikipedia!

No sources (the text in particular) are used at all.

Grading:

All work MUST be completed in Word (.doc or .docx) or Rich Text (.rtf) format - no other formats will be accepted including Works (.wps) and under NO circumstances will hand-written work be accepted.Grading:

Grading:
Detailed information regarding the grading plan will be provided in the Week One discussion area (pending final changes by the course developer).  Please wait until the first day of class and review that information then.

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Submission of Late Work: Late work will receive a 10% late penalty per day beginning on Mondays at 12:01 am (Mountain Time).   However, in recognition of the various issues that happen during the first week, the late policy will not go into effect until Week 2.    In other words, work for Week 1 will be assessed the late penalty beginning on the Monday of the third week of class.

Classroom Rules of Conduct:

Preferred Contact Method:  Please try email first.  Please make a note of my office hours should you need to call.  While I don't mind calls at other times, particularly in cases of emergencies, please keep in mind that I live in El Paso, Texas which is on Mountain time.  I will NOT answer my phone before 8:00 am or after 8:00 pm!!  I try to check the Office Discussion Area each time I log-in to the course, which is typically six days a week.

Preferred Method for Submitting Assignments:  Please use the Dropbox for homework and the papers - I cannot accept work via email. 
 
Response Policy I will try to respond within twenty-four to forty-eight hours. Please note that on Sundays I will not log-in to the course, I will not check email and I will not answer my phone!

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2008-2009 Undergraduate Catalog Page 87

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2009-2010 Undergraduate Catalog Page 92

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2009-2010 Undergraduate Catalog Page 95

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Copyright:

This material is protected by copyright
                               and can not be reused without author permission.

Last Updated:12/31/2009 1:32:11 PM