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MG 375 Production and Operations Management
Law, Kimberly


Course Number: MG 375
Course Title: Production and Operations Management
Center: Cherry Point
Course Semester/Term: Fall 2 2004
Faculty: Kim Law
Faculty Title: Instructor
Faculty Email Address (Park): kimberly.law@pirate.park.edu
Faculty Email Address (Other-preferred): (home) kimlaw24@hotmail.com, 252-637-5953
Dates of the Semester/Term: 10/18/04-12/12/04
Class Session Days: Tuesday/Thursday
Class Session Time: 1930-2200
Prerequisites: MA 120, BA/MG 360, BA/MG 352 or equivalents. 3:0:3
Credit Hours: 3

Park University Vision Statement
Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Park University Mission Statement
The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence which will prepare learners to think critically, communicate effectively and engage in lifelong learning, while serving a global community.

Course Description
Study of the design, planning and operations and control of manufacturing processes, material management, inventory, quality control systems, work measurement and production standards.

Course Goals & Objectives
At the completion of this course, with the aid of classroom lecture, assigned reading, case studies, and qualitative and quantitative exercises, the student will understand the role of operations management in an organization and its relationship to other business functions. The student will study how companies organize themselves for productive enterprise, how goods and services are produced, what operations managers do, and the mathematical operations and functions associated with operations management decisions and practices.

Required Course Textbook
Stevenson, William J. Operations Management. 8th Edition, McGraw-Hill Irwin, New York, 2004.

Supplemental Textbook (not required for purchase)
Heizer, Jay and Barry Render. Principles of Operations Management. 5th Edition, Pearson Education, Upper Saddle River, NJ, 2004.

Academic Honesty
Academic Honesty is required of all members of a learning community. Hence, Park will not tolerate cheating or plagiarism on tests, examinations, papers or other course assignments. Students who engage in such dishonesty may be given failing grades or expelled from Park.

Working in groups often enhances the learning process, so you are encouraged to work and study together. Personal and professional integrity is expected from all students. Any infraction of cheating or plagiarism will be dealt with in accordance with university policy.

Plagiarism
Plagiarism—the appropriation or imitation of the language or ideas of another person and presenting them as one’s original work—sometimes occurs through carelessness or ignorance. Students who are uncertain about proper documentation of sources should consult their instructor.

Attendance Policy
Instructors are required to keep attendance records and report absences. The instructor may excuse absences for cogent reasons, but missed work must be made up within the term of enrollment. Work missed through unexcused absences must also be made up within the term of enrollment, but unexcused absences may carry further penalties. In the event of two consecutive weeks of unexcused absences in a term of enrollment, the student will be administratively withdrawn, resulting in a grade of “F”. An Incomplete will not be issued to a student who has unexcused or excessive absences recorded for a course. Students receiving Military Tuition Assistance (TA) or Veterans Administration (VA) educational benefits must not exceed three unexcused absences in the term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student. Reports of F grade (attendance or academic) resulting from excessive absence for students receiving financial assistance from agencies not mentioned above will be reported to the appropriate agency.

Attendance for scheduled classes in mandatory, and will be taken each class meeting. Absences will not be tolerated unless discussed with the instructor in advance. Classes missed for legitimate reasons are excusable, however, a student who is absent from class is responsible for all material covered during class. The instructor reserves the authority to reschedule meetings with advance notice to the school and student.

Late Submission of Course Materials
Assignments will not be accepted late except in cases specifically discussed with the instructor prior to the late submission. Exams will not be administered late except in rare circumstances in which the instructor has been previously advised.

Course Assessment
The techniques and tools used to accomplish the objectives of this course include lecture, reading assignments, completing problem sets, analyzing case studies, student group work, and examinations. Lecture will occur each class meeting and will cover those sections of the textbook detailed in the “Course Topics/Dates/Assignments” section. It is expected that the student will read the material to be covered in class as well as complete assigned problems prior to class. Students are also expected to be prepared to discuss cases as scheduled. Class time will be used to lecture, but it also imperative that students engage themselves in the discussion and question uncertain ideas or concepts.

Classroom Rules of Conduct
The student, and his/her needs, comes first. It is, however, the responsibility of the student to become familiar with the course policies so the instructor can successfully present every possible opportunity for student success during this course. Successful completion of this course requires enthusiastic participation from both the students and the instructor. Therefore, late homework will not be accepted. If there is an exceptional reason for a late assignment, it is the student’s responsibility to present the issue to the instructor as soon as possible to prevent the award of a failing grade for the assignment.

The student should have access to a PC, Microsoft Excel and Microsoft Word for the successful completion of various assignments. In addition, the student should possess a scientific calculator and bring this to each class meeting.

In this class, we will live by the Golden Rule. I will treat you in the same manner I would like to be treated. Professionalism, maturity, and academic perseverance will be rewarded handsomely. Finally, the only “dumb” question is the one that goes unanswered. You are here to learn—if a subject remains uncertain in your mind, ask for help.

Disability Guidelines
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University’s policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act of 1990, regarding students with disabilities and, to the extent of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University’s policies and procedures related to disability can be found on the Park University web page: www.park.edu/disability.

Course Topics/Dates/Assignments
Week 1
1-Intoduction to Ops Management
2-Competitiveness, Strategy, and Productivity
3-Forecasting

Week 2
3-Forecasting
4-Product and Service Design
4S-Reliability

Week 3
5-Strategic Capacity Planning
5S-Decision Theory
6-Process Selection and Facility Layout
Take Home Test 1 (Ch 1-4S)

Week 4
6S-Linear Programming
7-Design of Work Systems

Week 5
8-Location Planning and Analysis
8S-The Transportation Model
Midterm (Ch 1-8S)

Week 6
17-Project Management
18-Waiting Lines
9-Management of Quality

Week 7
10-Quality Control
11-Inventory Management
12-Aggregate Planning
13-MRP & ERP
Take Home Test 2 (Ch 17, 18, 9)

Week 8
14-JIT and Lean Operations
15-Scheduling
16-Supply Chain Management
Final Exam (Ch 9-18)


Grading Plan
The student’s final grade will be determined as follows:

Midterm 25%
Final Exam 25%
Take Home Test 1 20%
Take Home Test 2 20%
Participation 10%
Total 100%

Grade Percentile
A 93-100
B 85-92.99
C 78-84.99
D 70-77.99
F Below 70

Key Dates for Term
Beginning of Term: October 18, 2004
Last Day of Add/Drop: October 25, 2004
Last Day of Partial Refund for Withdrawal: November 12 , 2004
Last Day of Withdrawal: November 19, 2004
End of Term: December 12, 2004

During the Fall II 2004 Term the Park office will be closed on the following days:
Thursday November 11, 2004 Veteran’s Day
Thursday November 25, 2004 Thanksgiving Holiday
Friday November 26, 2004 Thanksgiving Holiday