IS205 Managing Information Systems

for S2B 2010

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


IS 205 Managing Information Systems BL


S2B 2010 BLA


Camarillo, Rene


Adjunct Faculty


M.B.A. in Management Information Systems

Daytime Phone



Semester Dates

March 23 to May 13, 2010

Class Days

Tuesday and Thursday

Class Time

7:40 - 10:10 PM


CS140-Introduction to Computers

Credit Hours


Management Information Systems (Managing The Digital Firm), Eleventh Edition, Authors: Kenneth C. Laudon and Jane P. Laudon, ISBN: 978-0-13-607887-6

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Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
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Course Description:
This course introduces the student to management information systems concepts.  The course will present a variety of data processing facilities.  Course topics include: transaction reporting, information reporting, decision support systems, system development life cycle, office automation, and job descriptions and requirements.

Learning Outcomes:
  Core Learning Outcomes

  1. Identify the skills that a manager of Information Systems requires to successfully lead a team in development or maintenance of an Information Systems.
  2. Identify an information system and its individual components.
  3. Determine types of decision making at each level in the organization.
  4. Identify various types of information systems, both traditional and modern.
  5. Identify the strategic value of creating an information technology infrastructure and collaborative environment to various organizations.
  6. Explain the impact of information technology on organizations and how to manage various aspects created by implementation of technology. Such management issues should include: change management, security/ control, ethical/social impact, international impact, quality management and system development.
  7. Demonstrate teamwork and the importance of working collaboratively and cooperatively with others.

Core Assessment:

All Park University courses must include a core assessment tool that measures the degree to which students learn the course's learning outcomes. School policy dictates that a student's performance on the core assessment tool must count for at least 20% of the student's total course grade. For this course, the tool consists of the final exam. Therefore, the final exam must count for at least 20% of the student's total course grade (preferably, it will count for more). School policy dictates that the core assessment tool must cover at least 75% of a course's learning outcomes. To ensure compliance, all IS205 instructors are required to give the same final exam. See the attached final exam artifact and artifact solution. To prevent cheating, students are strictly forbidden from keeping the final exam, the solutions, or copies of either.

There are four categories and five sets of questions in the final exam:

Critical thinking:




(relevant learning outcomes – 1, 3, )


Given a topic identify management skills required to lead an IS development or maintenance team and the types of decision making at each organizational level. Topics covered include stages of developing an information system, characteristics of information system maintenance, information system management, skills needed as a development team leader, skills needed as a maintenance team leader, decisions at the executive level of an organization, decisions at the middle level of an organization, and decisions at the lowest level of an organization. Multiple choice questions 7, 8, 9, 10, 11, 12, 13, 14 and 15 are counted as two points each out of a total of one hundred points.


(relevant learning outcome – 6)

Given a topic explain the impact of information technology on organizations and how to manage various aspects created by implementation of technology. Topics covered include change management, security/control, ethical/social impact, international impact, quality management, and system development. Multiple choice questions 16, 17, 18, 19, 20, and 21 are counted as two points each out of a total of one hundred points.

Key Discipline:




(relevant learning outcomes – 2, 4 )

Given a topic identify the information systems characteristics and individual components along with various types of traditional and modern information systems. Topics will include the meaning of system, how information becomes an information system, components of an information system, types of information systems, types of information systems, traditional information systems, and modern information systems. Multiple choice questions 1, 2, 3, 4, 5, and 6 are counted as two points each out of a total of one hundred points.

Technical skills:

Whole Artifact



(relevant learning outcomes – 5, 7)

Given a topic identify the strategic value of creating an information technology infrastructure and a collaborative environment in organizations. Topics will include the meaning of strategic value, meaning of information technology infrastructure, strategic value in relation to information technology infrastructure, meaning of collaborative environment, value of collaborative environments to organizations, examples of information technology infrastructure, value of teamwork in information system management, and strategic value in relation to a collaborative environment. Multiple choice questions 22, 23, 24, 25, 26, 27, 28, 29, 30 are counted as two points each out of a total of one hundred points.

Critical Thinking:


Key Discipline:

Technical Skills:

(relevant learning outcomes – 1, 2 ,3, 4, 5, 6, 7)

Given a topic write a short answer essay. Topics will include steps in the systems life cycle, effect of an enterprise system on the organization, similarities and differences between traditional and modern information systems, key parts of an information system project plan. Short answer questions 31, 32, 33, 34 are counted as ten points each out of a total of one hundred points.

The ICS Program Coordinator will analyze core assessment results for a sampling of all ICS courses offered. In analyzing the results, the ICS Program Coordinator will grade the exams using the (very specific) grading criteria shown on the exam solution. The final grade is in the form of a percentage where the percentages equate to the following levels of success:

Exceeds expectations

Meets expectations

Does not meet expectations

No evidence

≥ 85%

65% to 84%

< 65%

No exam graded.

The ICS Program Coordinator will use the core assessment scores to compare results across all instructional modalities.


There will be fifteen homework assignments, a mid-term examination, and a final examination.  The mid-term examination will cover material assigned up to the date of the examination and the final examination will cover the remaining material.  The final course grade will be based on your composite course using the following criteria:

Homework: 20%
Mid-Term Exam: 40%
Final Exam: 40%

90-100% - A
80-89% - B
70-79% - C
60-69% - D
Less than 60% or more than two unexcused absences - F

Late Submission of Course Materials:
Students are responsible for completing reading assignments prior to class, so class meetings can emphasize student participation and discussion of reading assignments.  Homework assignments will be turned in on time or a 20% penalty will be assessed on late homework assignments.  Contact the instructor if you will not be able to attend a class session.

Course Topic/Dates/Assignments:

Tuesday, March 23, 2010. Class Administration, Chapter 1, Informations Systems in Global Business Today
Thursday, March 25, 2010. Chapter 2, Global E-Business: How Businesses Use Information Systems. Homework #1, page 35, Review Questions 1 through 3.
Tuesday, March 30, 2010.  Chapter 3, Information Systems, Organizations, and Strategy. Homework #2, page 70, Review Questions 1 through 4
Thursday, April 1, 2010, Chapter 4, Ethical and Social Issues in Information Systems. Homework #3, page 115, Review Questions 1 and 4
Tuesday, April 6, 2010. Chapter 5, IT Infrastructure and Emerging Technologies. Homework #4, page 154, Review Questions 1, 2 and 4
Thursday, April 8, 2010. Chapter 6, Foundations of Business Intelligence: Databases and Information Management. Homework #5, page 201, Review Questions 1 and 2
Tuesday, April 13, 2010. Chapter 7, Telecommunications, The Internet, and Wireless Technology; Review for Mid-Term Examination. Homework #6, page 240, Review Questions 1 and 4
Thursday, April 15, 2010. Mid-Term Examination.  Homework #7, page 288, Discussion Questions 1 and 2
Tuesday, April 20, 2010. Chapter 8, Securing Information Systems
Thursday, April 22, 2010. Chapter 9, Achieving Operational Excellence and Customer Intimacy: Enterprise Applications. Homework #8, page 329, Review Questions 1 and 2
Tuesday, April 27, 2010. Chapter 10, E-Commerce: Digital Markets, Digital Goods. Homework #9, page 367, Review Questions 1 and 4
Thursday, April 29, 2010. Chapter 11, Managing Knowledge and Collaboration. Homework #10, page 405, Discussion Questions 1 and 2
Tuesday, May 4, 2010. Chapter 12, Enhancing Decision Making. Homework #11, page 442, Review Questions 1 through 3
Thursday, May 6, 2010. Chapter 13, Building Information Systems. Homework #12, page 475, Review Questions 2 and 4
Tuesday, May 11, 2010. Chapter 14, Managing Projects; Chapter 15, Managing Global Systems; Review for Final Examination. Homework #13, page 515, Question 1 and 2
Thursday, May 13, 2010. Final Examination. Homework #14 page 549, Discussion Questions 1 and 2. Homework #15, page 578, Question 1 and 4

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.   Park University 2009-2010 Undergraduate Catalog Page 92

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. Park University 2009-2010 Undergraduate Catalog Page 92

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2009-2010 Undergraduate Catalog Page 95

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .


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Last Updated:2/5/2010 8:28:01 PM