MG365 Organizational Behavior

for F1T 2010

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


MG 365 Organizational Behavior


F1T 2010 DL


Dr. Ray Everett


Senior Professor


Doctor of Business Administration
Master of Arts / Master of Public Administration
Bachelor of Arts

Office Location

Tucson, AZ and Salem, OR (and online)

Office Hours

Online and by telephone appointment

Daytime Phone

Available by appointment


Semester Dates

August 16 - October 10, 2010

Class Days


Class Time



MG 352

Credit Hours



The Textbook for MG 365 is:
Management of Organizational Behavior: Leading Human Relations, 9/E
View Larger Cover Image
Paul H Hersey
Kenneth H Blanchard
Dewey E Johnson
Publisher: Prentice Hall
Copyright: 2008
Format: Cloth; 368 pp
(Do not use an International or earlier version)



Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

Wall Street Journal:
The WSJ is an excellent reference for this course. It is available at most libraries, in many offices, and other places. While not required for this course, it will enhance your understanding immeasurably.  The WSJ provides exceptionally low priced, special discounted rates for students (currently 15 weeks for $29.95) that include hard copy subscriptions with the online Wall Street Journal are available to you.

Click Here to subscribe online!  Following this link and selecting Joseph Kubec, or the instructor of your section if they are listed on the dropdown menu, as your instructor will let the WSJ folks know you are enrolled as a student in this course. Delivery will start in a few days and they will bill you directly, usually within 3 or 4 weeks.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.

Course Description:
MG365(PS374) Organizational Behavior: Examines theoretical and practical perspectives and experiences in the areas of motivation and human relations; individual behavior, small group behavior, intergroup behavior, organizational effectiveness, and organizational development. Lecture, discussion and cases are used. 3:0:3 Prerequisite: MG352

Educational Philosophy:

As an upper-division university level course, it expects and requires individual, self-motivated, critical thinking from adult students.  Your professor believes in giving detail attention to each student with feedback so that the student understands and succeeds in the course if it is seriously approached. This process mandates individual initiative and application to the study of the subject materials and the learning from mistakes made during the process.  To assist with progress, the professor believes in being closely attuned to each student's activities daily and is readily available via course postings, email, or telephone.

However, success demands an intellectual effort of initiative and self-discipline in studying the text, lectures, learning how to analyze cases, taking quizzes and two examinations, performing all assignments, and participating in discussions. Students MUST exercise self-discipline and must have all work turned in on time just as they would be required to do if their where the organizational manager.

The four basic goals of this course are to provide you with:

  • An overall introduction to organizational behavior concepts,
  • An understanding of the role of organizational behavior in society and in business,
  • An understanding of the factors that influence decisions, and
  • The development of an insight regarding personnel behaviors within organizations.

Learning Outcomes:
  Core Learning Outcomes

  1. Illustrate what a manager can do to diagnose and improve motivation. (Application)
  2. Differentiate between leadership and management and tell when each is appropriate in an organization. (Analysis)
  3. Assess the impact of Situational Leadership methods on organizational performance (Evaluation)
  4. Analyze the types of informal and formal communication in organizations (Analysis)
  5. Examine how effective teams are part of a competitive strategy (Analysis)
  6. Evaluate the skills necessary in conducting change processes within an organization (Evaluation)

Core Assessment:

All Park University courses must include a core assessment that measures the course's Core Learning Outcomes. The purpose of this assessment is to determine if expectations have been met concerning mastery of learning outcomes across all instructional modalities. 

For this course, the core assessment is a Comprehensive Final Examination to be administered in all sections of MG 365. This exam is worth at least 30 percent of the student's final grade and will test students' mastery of the Core Learning Outcomes (as listed on this syllabus) through definitions, essay, and/or multiple choice questions. 

This core assessment is a CLOSED BOOK, CLOSED NOTES comprehensive examination that must be administered and proctored in the classroom and may not be given as a take-home examination. Students should not have access to the exam or its questions before it is administered. The duration of the exam can be no longer than two hours. 

No computers, or materials other than a writing instrument and a calculator without text functions and communication may be used for the exam; this applies to all students, regardless of whether the exam is for on-line or face-to-face students. Completion of the exam is strictly individual; students may not work in groups to complete the exam.

Link to Class Rubric

Class Assessment:

The class assessment for this course will be comprised of Discussion analysis, Discussion comments (Peer Responses), Homework assignments, Group assignments, a Midterm Examination, and a Comprehensive Case Analysis Final Examination. The three most important grading criteria for your work will be breadth, depth, and application/synthesis of course concepts. For purposes of this course, the following definitions will apply to each of these terms: Overall (O), which refers to the general quality of the assignment, Breadth (B), which refers to the "number" of chapter and lecture concepts that are applied to the assignment postings, Depth (D), which refers to the degree of detail provided or analyzed, and Application/Synthesis (A), which refers to the chapter and lecture concepts applied and references. These criteria are accomplished by utilizing higher critical thinking beyond the minimum.


Each week no later than the following Tuesday, your professor will provide grades for the assignments completed during the previous week with feedback in the Gradebook. Course grades will be based on a weighted composite of performance evaluations in the areas contained in the following table: (Note:  All work will be graded with respect to O, B, D, and A and the grading rubrics that have been provided herein.)


Total Points


Due Dates

Homework (chapter questions for weeks 1 -8)
[Sunday deadline required to receive points]



Week 1 – 8 (by Sunday)

Discussion (analyze an article due by Friday)



Week 1 – 8  (by Friday)

Peer Responses (5 pts max due by Sunday)



Week 1 – 8 (by Sunday)

MidTerm Exam (
due by Sunday of Week 4)



Week 4 (by Sunday)

GroupWork (
due by Saturday of Weeks 2 - 7)



Week 2 - 7 (by Saturday)

Final Exam (Proctored) (
due by Friday of Week 8)



Week 8 (by Friday)




Eight Weeks

Grading Scale

A =  900 -- 1000 points      B =  800 -- 899 points          C =  700 -- 799 points  
D =  600 -- 699 points        F =  < 600 points

Assignment completed on time will receive feedback from this professor. Students must read all of the feedback posted in order to improve from week to week.  IMPORTANT!!   One additional criterion is that improvement is to be made in assignments each week to receive the same points and previously achieved. You are to also make Discussion Comments (Peer Responses) to three or more Discussion postings by other students by adding information that assists understanding.  A posting that just states “I agree” or “good job” will receive no points, however, as comments must add something new or critical thinking logic to the post. 



The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:

Each class week is defined as the period of time between Monday at 12:00 am and Sunday 11:59 pm (MST).  All assignments scheduled during a class week must be completed and successfully submitted by the deadline within each assignment week and no extension will be issued except as described below. The weekly Discussion must be posted no later than Friday midnight (MST) and all other assignments are due by the posted deadline or Sunday midnight (MST) if no other date is given.  Do not post anything after these deadlines as the opportunity to receive credit will have passed.

Work that is late will only be accepted as a result of (1.) an emergency that is beyond the control of the student and (2.) with advance approval and return acknowledgment from the professor.  A request to complete late work must be submitted in advance and must be based on a clear bona fide emergency situation with verification.  Any event that is within the control of the student will not be approved, such as "my car broke down," or "I had to go to work unexpectedly," or "I was sick," or "my computer or internet wasn’t working," etc.  Further, late completions will not be approved if a student could have done the work earlier in the week but waited until the last day and then ran into an emergency situation or Park online was too busy on Sunday night, or the Internet connection went down or the computer stopped working, etc.  Therefore, early completions are highly encouraged. However, with a valid and verifiable emergency, there will still be a 10% late penalty deduction regardless of the approved reason.  There will be no score for late work without advanced emergency approval from the professor.  Please do not wait until the last day for submission and chance an unforeseen circumstance.  Running out of time has nothing to do with being busy, as everyone is busy.  It almost always has to do with setting priorities and exercising self-discipline.

Classroom Rules of Conduct:

Any classroom conduct that disrupts the learning environment, in the opinion of the instructor, will not be tolerated.  

Also remember that computers make writing and revising much easier and more productive.  Students must recognize though that technology can also cause problems.  Printers run out of ink and hard drives crash.  Students must be responsible for planning ahead and meeting deadlines in spite of technology.  Be sure to save copies of your work to disk, hard drive, and print out paper copies for backup purposes.


1.   Self-discipline is extremely important and necessary in this online course. Students are expected to devote a minimum of five hours per week performing in the course, and a minimum of two hours per week must be online within the course threads. This is the same amount as would be spent in a physical classroom. (The professor has access to the time students spend in each unit of the course and will check it regularly.)

2.   The Dropbox area is strictly limited to submitting assignments and receiving professor feedback.  The Dropbox is not to be used for private communications, including messages to the professor. Send personal messages to the professor via email and not in the Dropbox.

3.   Courtesy and online netiquette MUST be used in all communications, private and/or public.  Profanity, crude, ugly or disrespectful language will result heavily loss of points and potential disciplinary actions.  (The professor may delete or modify any posting that violates this instruction or any other Park University Student Code of Conduct.)

4.   Students must always place their name and subject of the posting at the top of all messages and assignments, including postings in Discussions, Peer Responses, and attachments to the Dropbox. 

5The grading criteria includes the requirement that improvement and progress in assignments be made each week. There must be some improvement made in order to achieve the same or increased grade points as previously achieved on a particular assignment.

6.   Students are required to read and follow the assignment feedback from the professor. Not following improvements offered in feedbacks will result in addition reduction of points.  Reading each assignment’s feedback is an assignment of its own that will affect future points.

7.  Announcements are posted regularly to keep students informed of changes and emphasis and must be read or reviewed every time the course is entered.

8.  Any student who wishes to be considered for an “Incomplete” grade must request it before the end of the term and have completed all assignment with a “C” average or higher at the time of the request. An “Incomplete” is not a right, is rare, and must be as a result of extraordinary circumstances beyond the control of the student, and with third-party documentation.

9.  Emails sent to the professor must have the course number and the subject of the email in the "Subject" line of every email.  For example: "SUBJECT:  MG365 - question about..."  Do not just click "Reply" and send an email without this proper information.



Course Topic/Dates/Assignments:

This course provides a thorough introduction to the field of organizational behavior. This course focuses on the fundamental nature of behavior with concepts and the tools needed to be a successful leader in today's global economy. This course provides the student with an understanding of the organization with an emphasis on the study of management, leadership, and their outcomes.


DISCUSSION.  In Discussion, all case analysis questions are to be answered by posting them in the Discussion threads with each question included first before its answer.  The combined answers must be at least 100 words in length with reference citations to organizational behavior concepts studied.  This primary Discussion must be completed by Friday midnight in order for other students to have time to post Peer Responses (comments).

PEER RESPONSES (comments).  Up to 5 points each week can be achieved by placing quality “Comments” (Peer Responses) to at least three Discussion postings made by other students.  They are to give additional quality information on the topic and/or add critical thinking related to marketing.

HOMEWORK ASSIGNMENTS: The Homework includes questions relating to Organizational Behavior concepts in the assigned chapters each week. There must be at least 100 words in each answer to meet the definition of being minimally thorough, and each question asked in the case must be retyped before the answer and separated from the next question and answer.  Each answer must have with reference citations to organizational behavior concepts studied within the course or textbook.

OPTIONAL SELF-CHECK.  In each week there is an optional self-check located as a unit to assist students in preparing for the midterm and final exams.  It is not required and will not be graded.

Each week we'll focus on two chapters in our text. You will want to follow the specific instructions in each weekly module online.






Week 1

Management, Motivation, and Behavior

Chapters 1 and 2

Week 2

Motivating and Leadership

Chapters 3 and 4

Week 3

Situational Leadership and Effectiveness

Chapters 5 and 6

Week 4

Situational leadership and Organizational Power

Chapters 7 and 8

Midterm Exam

Week 5

Training, Development, and Constructive Discipline

Chapters 9 and 10

Week 6

Effective Relationships and Communication

Chapters 11 and 12

Week 7

Leading Teams and Managing People to Perform

Chapters 13 and 14

Week 8

Building Commitments and Synthesizing Management Theory

Chapters 15 and 16

Final Exam

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty ( or Park University 2010-2011 Undergraduate Catalog Page 92

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2010-2011 Undergraduate Catalog Page 92-93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: An attendance report of "P" (present) will be recorded for students who have logged in to the Online classroom at least once during each week of the term. Recording of attendance is not equivalent to participation. Participation grades will be assigned by each instructor according to the criteria in the Grading Policy section of the syllabus.

Park University 2010-2011 Undergraduate Catalog Page 95-96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .


CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Essay questions requiring synthesis, analysis, evaluation and application with a maximum value of 40 points  per question. Includes CLOs 1-6                                                                                                               
Nearly all organizational behavior processes are perfectly identified and related to outcomes.  Average of 35 points or more per essay question. Most organizational behavior processes are identified and related to outcomes.  Average of 25 to 35 points per essay question. Most organizational behavior processes and not correctly identified nor are they related to outcomes.  Average of 15 to 25 points per essay question. Few organizational behavior processes are recognized and none are related to outcomes.  Average of less than 15 points per essay question. 
Essay question responses demonstrate content and technical skill in  communicating.  Includes CLOs 1-6                                                                                                                                                     
Nearly all definitions and behavioral models described relate to the problem stated and lead to organizational behavior outcomes. Most definitions and behavioral models described relate to the problem stated and lead to organizational behavior outcomes. Most definitions and behavioral models described are incorrect or do not relate to the problem stated or lead to organizational behavior outcomes. Few definitions and behavioral models are correctly described and none  relate to the problem stated or lead to organizational behavior outcomes. 
Outcomes that examine recognition and use of organizational behavior descriptions, definitions, and concepts using multiple choice questions with a maximum score of 100 points.  Includes CLOs 1-6                                                        
Student demonstrates complete understanding of organizational behavior descriptions, definitions and concepts.  Score is 90 points or more. Student demonstrates   understanding of organizational behavior descriptions, definitions and concepts.  Score 70 to 89 points. Student demonstrates little   understanding of organizational behavior descriptions, definitions and concepts.  Score is 50 to 69 points. Student does not demonstrate an understanding of organizational behavior descriptions, definitions or concepts.  Score is less than 49 points. 


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Last Updated:8/7/2010 12:56:53 PM