HC351 Org & Adm of Hlth Care Programs

for F1J 2010

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 351 Org & Adm of Hlth Care Programs


F1J 2010 DN


Field, Thomas R.


Adjunct Faculty


Master in Health Services Administration
Master of Science in Education
Bachelors in Journalism and Slavic Languages

Office Location

KU Medical Center / 3901 Rainbow Blvd.

Office Hours

By appointment

Daytime Phone




Semester Dates

August 16 - October 10

Class Days


Class Time

5:30 - 9:50 PM

Credit Hours



Management Principles for Health Professionals, Fifth Edition
Joan Gratto Liebler and Charles R. McConnell

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Educational Philosophy:
The course will include discussion of reading material and personal experiences drawn upon by the instructor and students. Questions and discussion are encouraged.

Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

Core Assessment:

Class Assessment:

Two examinations
One final, comprehensive examination
Examinations will be made up of true/false, multiple choice, matching, fill-in-the-blank and short answer questions.


Examination 1 is worth 50 points.
Examination 2 is worth 50 points.
Final Examination is worth 100 points.

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Late submission of course material (i.e., missing class and/or missing exams) must be arranged prior to the class session and/or exam being missed. A student missing a class session and/or exam must email the instructor prior to the session being missed.

Classroom Rules of Conduct:
It is expected all students will respect one another and one anothers' comments and questions.

Course Topic/Dates/Assignments:

Aug. 17: Course introduction / Chapters 1 & 2 / Franklin's Civic Leadership handout
Aug. 24: Chapters 3 & 4
Aug. 31: Chapters 5 & 6 / Signals handout
Sep. 07: Chapters 7 & 8 / IOM Report handout / Exam 1 (Chapter 1-6)
Sep. 14: Chapters 9 & 10
Sep. 21: Chapters 11 & 12
Sep. 28: Chapters 13 & 14 / Exam 2 (Chapters 7-12)
Oct. 05: Chapter 15 / Final Exam (All Chapters)

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2010-2011 Undergraduate Catalog Page 92

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2010-2011 Undergraduate Catalog Page 92-93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2010-2011 Undergraduate Catalog Page 95-96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Franklin's Civic Leadership handout

Signals handout

IOM Report handoutBibliography:

Liebler, Joan & McConnell, Charles: Management Principles of Health Professionals, Fifth Edition, 2008
Miller, Irwin: Lessons From Benjamin Franklin's Civic Leadership, Hospital and Health Services Administration, Winter 1988
Pieper, Shannon: Signals: How to Strategically Manage with Scorecards, Healthcare Executive, May/June 2005
Institute of Medicine: To Err Is Human, November 1999


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Last Updated:7/26/2010 10:27:46 PM