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PO 331 Public Organizations
Swafford, Anne


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

PO 331 Public Organizations

Semester

U1J 2011 DN

Faculty

Swafford, Anne

Title

Adjunct Faculty

Degrees/Certificates

B.A. Elementary Education - UMKC
M.A. Public Administration - UMKC
Certified Mediator - N.Y. Institute of Mediation

Office Location

Classroom

Office Hours

By Appointment

Daytime Phone

(816) 363-7892 or cell - (816) 591-2826

E-Mail

anne.swafford@park.edu

Semester Dates

June 8, 2011 - July 27, 2011

Class Days

---W---

Class Time

5:30 - 9:50 PM

Credit Hours

3


Textbook:

 
Mastering Public Administration From Max Weber to Dwight Waldo by Brian R. Fry and Jos C.N. Raadschelders, 2nd edition, copyright 2008, CQ Press publishers - paperback, ISBN 978-1-933116-82-2
 
The New Public Service, Third Edition, by Janet V. Denhardt and Robert B. Denhardt, copyright March, 2011, M.E. Sharpe, Inc. publishers - paperback, ISBN 978-07656-2626-4
 
(Optional) Easy Writer, A Packet Reference, Third Edition by Andrea A. Lunsford, copyright 2006, Bedford/St. Martins Publishers, ISBN - 13:978-0-312-43309-3

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

 
MLA format - Purdue University OWL web site, http://owl.english.purdue.edu/owl/resource
 
PO 333 textbook, Managing Human Behavior in Public and Nonprofit Organizations, 2nd edition, by Robert B. Denhardt, Janet V. Denhardt, and Maria P. Aristigueta, published by Sage, copyright 2009 ISBN 978-1-4129-5667-3
 
Journal articles from the Public Administration Review published by the American Society for Public Administration

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
PO 331 Public Organizations: A study dealing with public organization design and impact public organizations have upon those who work in them and deal with them. Topics include: public organization information and control systems, decision making in public organizations, the environment of public organizations, organizational behavior, and innovation in public organizations. 3:0:3

Educational Philosophy:

 
Classes will be highly interactive.  Instructor will use lectures, readings, speakers, movies, case studies, games, organizational web sites, media articles, individual and group activities and exercises and a site visit to a local government or nonprofit organization. 
 
Primary methods used will be (1) learning by inquiry, reflection, and interaction, (2) learning by experience, (3) learning by doing, and (4) learning by personal observation.  Discussions and written assignments are designed to develop the student's analytic and critical thinking skills as well as relating theory to practice in government and nonprofit agencies.

Learning Outcomes:
  Core Learning Outcomes

  1. Describe the major historical organization theories in public administration
  2. Analyze organizational communication theories
  3. Assess the relationship between politics and public organizations in America
  4. Evaluate control systems for public organizations
  5. Illustrate theories of organizational behavior and conflict resolution


Core Assessment:

All Park University courses must include a core assessment that measures Departmental Learning Outcomes.  The purpose of this assessment is to determine if expectations have been met concerning mastery of learning outcomes across all instructional modalities.  The core assessment for this course is a term paper on a specific public organization and will account for at least 20% of the total grade for the course and cover all five of the Core Learning Outcomes. 


Link to Class Rubric

Class Assessment:
A term paper is required for this course.  See the rubric.  Also, written assignments, quizzes and individual and group activities and presentations, and class discussions will assess a student's ability to understand and apply theories to public organizations.

Grading:

 
1,000 Total Points
  • 900 - 1,000 points = A
  • 800 - 899 points = B
  • 700 - 799 points = C
  • 600 - 699 points = D
  • 599 and below = F
Written assignments (30 points x 5) = 150 points
Attendance and Class Activities (30 points x 8) = 240 points
Quizzes (20 points x 6) = 120 points
Theory presentation  = 50 points
Term Paper = 440 Total Points
  • Selection of public organization (topic) = 10 points
  • Source List = 50 points
  • Interview Questions = 30 points
  • Interview Notes = 30 points
  • Written summary of site observations = 30 points
  • Outline = 40 points
  • Draft paper = 75 points
  • Final paper = 150 points
  • Powerpoint presentation of term paper findings = 25 points

Extra Credit Work approved by the instructor may result in additional points.

Late Submission of Course Materials:

 
Points may be deducted for assignments submitted after due dates.

Classroom Rules of Conduct:

 
1.  Attend classes regularly and attend the entire sessions.  Activities and exercises are planned for each session for a total of 30 points per session.  If you arrive late to class or leave early, you will very likely miss an activity or exercise or quiz worth points you may not be able to make up.
 
2.  Students are responsible for all material covered in class.
 
3.  Prepare for class.  Complete the reading and written assignments before each class.  Written assignments are essential in preparing for class activities, quizzes and the term paper.
 
4.  No portable telephones or pagers are allowed in class except for security or emergency medical personnel.
 
5.  Personal computers are allowed for notetaking and class activities.  In class use should be limited to these activities only.
 
6.  All email communication sent by the instructor will be sent to students using Park University email addresses.  Students are expected to check their Park email between classes.
 
7.  Learning in this class involves sharing of personal experiences and viewpoints.  Differing opinions, approaches to management and leadership, and personal experiences should be respected.
 
8. If you have any questions or problems, contact the instructor by phone, email, or before, during or after class.
 
9.  Tutors are available for students.  If you find the textbooks, written assignments or quizzes difficult to understand, request a tutor from the Academic Support Center on the main campus to meet with you weekly downtown to tutor you.
 
10.  There are no excused absences except in extreme cases of illness or family death or required military duty.  If you know you will be missing a lot of classes, consider dropping the course or requesting an incomplete for the class.

Course Topic/Dates/Assignments:

 
Note:  The instructor reserves the right to amend this schedule based on the progress of the course and the needs of the students.
 
Session 1 - June 8, 2011

 
 
Introductions
Syllabus review
Term Paper Requirements
Overview of theories covered in course
Review of communication theories, organizational behavior theories, conflict resolution theories, and systems theories from PO 333
Quiz
Bring PO 333 textbook to class if you have one.
Session 2 - June 15, 2011

 
 
 
 
 
Review
Overview of organizational theories from 1887 to now.
Term Paper Topic (Name of public organization) due
How to research sources for term paper
Preparation for site visit to public organization next week (Includes what questions to ask, what to observe, what information is on organization's web site)
Quiz
 
 
 
 
 
Read chapters 1 and 2 in The New Public Service and the Intro in Mastering Public Administration
 
Select government or nonprofit organization to study for term paper
Written Assignment
Bring PO333 book and PO331 textbooks to class.

 


Session 3 - June 22, 2011

 

 
Site Visit to public organization
Return to class.
Review - Relate theories to observations made during site visit.
Classical organizational theory - politics-administration dichotomy, scientific management, principles of administration, bureaucracy model.
Preparation and purpose for onsite interviews and observations for term paper
Source List due
Quiz
 
Read chapters 1,2 and 3 in Mastering Public Administration
 
Written Assignment
 
Prepare Source List for term paper.
Bring PO333 textbook and PO331 textbooks to class.

 


Session 4 - June 29, 2011
 
 

Review
Theories of Mary Parker Follett and Elton Mayo on group process and human relations approach
Term Paper - How to use documents and observations and interviews to determine which organizational theories are being practiced in an organization.
DVD  - 13 Days, Intro to Cuban Missile Crisis Decision Making Models
Quiz
Prepare 10 or more interview questions related to theory for on site visit for term paper.
Read chapters 4 and 5 in Mastering Public Administration.
Written Assignment
Read sources.
Bring PO333 and PO331 textbooks to class.
Session 5 - July 6, 2011

 
 
 
Review
DVD - Finish 13 Days
Theories of Chester Barnard and Herbert Simon - organizations as systems and decision-making
Interview answers and summary of site observations due
How to do an outline.
Quiz
 
 
 
 
 
 
Read chapters 6 and 7 in Mastering Public Administration
Visit organization, observe, and do personal interviews.  Write answers to personal interview questions and summary of site observations.
Bring PO333 and PO331 textbooks to class. 
Read sources.
Written Assignment

 


Session 6 - July 13, 2011

 
 
 
Theories of Charles Lindblom and Dwight Waldo
New Public Administration theory
Policy Theory - Public administrators involvement in policy development
New Public Management Theory (Reinventing Government)
Ethics Theory
Theory Presentations by students
Outline of Term Paper due.
Expectations for draft term paper
Quiz
 
Read chapters 8 and 9 in Mastering Public Administration.
Written Assignment
Develop Term Paper Outline.
Read sources.
Develop theory presentation.
Bring PO331 and PO333 textbooks to class.

 


Session 7, July 20, 2011
 
 
New Public Service - chapters 3-6
Groups - New Public Service chapters 7-9.
Compare and contrast New Public Administration, New Public Management, and New Public Service Theories.
Draft term paper due.
Expectations for final term paper and powerpoint presentation of findings.
 
 
 
Read chapters 3-6 in New Public Service
 
Develop draft term paper.
 
Bring PO331 and PO333 textbooks to class.

 

Session 8 - July 27, 2011


 
 
 
New Public Service Theory in practice.
Review Learning Outcomes.
Turn in term papers.
Powerpoint presentations
 
 
 
 
 
Read chapters 10 and 11 in New Public Service
Finish term paper
Develop powerpoint presentation.
Bring PO331 and PO333 textbooks to class.

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2010-2011 Undergraduate Catalog Page 92

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2010-2011 Undergraduate Catalog Page 92-93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2010-2011 Undergraduate Catalog Page 95-96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Paper explains and relates five major organization theories (Classical, orthodoxy, neo-classical, structural, and systems) to a specific public organization.

 
Paper explains five major organization theories and identifies the theory most descriptive of a specific public organization

 
Paper explains five major organization theories

 
Paper explains less than five organization theories

 
Analysis                                                                                                                                                                                                                                                   
Outcomes
2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Paper analyzes a variety of communication techniques used in a specific organization and ties them to theory

 
Paper analyzes the predominate communication technique used in a specific organization and ties it to theory

 
Paper analyzes the predominate communication techniques used in a specific organization

 
Paper fails to analyze communication techniques used in a specific organization

 
Evaluation                                                                                                                                                                                                                                                 
Outcomes
3, 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
Paper clearly assesses the impact of the appropriate political body on the operation of a specific public organization and judges the effectiveness of control systems utilized to ensure effectiveness, efficiency, and legality in its operation




 
Paper explains the responsibilities and interrelationship between the appropriate political body and a specific public organization and judges the effectiveness of control systems utilized to ensure effectiveness, efficiency, and legality in its operations

 
Paper explains the responsibilities and interrelationship between the appropriate political body and a specific public organization and identifies its control systems

 
Paper does not explain interrelationship between an organization and its political body or identify control systems in place

 
Terminology                                                                                                                                                                                                                                                
Outcomes
1, 2, 3, 4, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
Paper demonstrates proper use of terminology with no errors

 
Paper demonstrates proper use of terminology with no more than one error

 
Paper demonstrates proper use of terminology with no more than two errors

 
Paper shows three or more errors

 
Concepts                                                                                                                                                                                                                                                   
Outcomes
1, 2, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with no errors










 
Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with one error

 
Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with two errors

 
Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with three or more errors

 
Application                                                                                                                                                                                                                                                
Outcomes
5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Paper illustrates how specific organizational behavior and conflict resolution issues within an organization support theory and unique features caused by the public nature of the organization












 
Paper illustrates how specific organizational behavior and conflict resolution issues within an organization support theory

 
Paper describes organizational behavior and conflict resolution issues within an organization

 
Paper contains no information on organizational behavior and conflict resolution issues 
Whole Artifact                                                                                                                                                                                                                                             
Outcomes
1, 2, 3, 4, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
Artifact communicates effectively and contains no errors in paper format items:  MLA, spelling, punctuation, paragraph and sentence structure, and citations.



 
Artifact communicates effectively and contains no more than 5 errors in:  MLA. spelling, punctuation, paragraph and sentence structure, and citations

 
Artifact communicates effectively and contains no more than 10 errors in:  MLA, spelling, punctuation, paragraph and sentence structure, and citations

 
Artifact does not communicate effectively and contains more than 10 errors in:  MLA, spelling, punctuation, paragraph and sentence structure, and citations

 
Component                                                                                                                                                                                                                                                  
Outcomes
1, 2, 3, 4, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
Each section of the paper communicates effectively and demonstrates no errors in paper format items: MLA, spelling, punctuation, paragraph and sentence structure, and citations.

 
Each section of the paper communicates effectively and demonstrates no more than one error in: MLA, spelling, punctuation, paragraph and sentence structure, and citations.

 
Each section of the paper communicates effectively and demonstrates no more than two errors in:  MLA , spelling, punctuation, paragraph and sentence structure, and citations

 
No section communicates effectively 

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Last Updated:5/4/2011 2:20:59 PM