IS205 Managing Information Systems

for U1A 2011

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


IS 205 Managing Information Systems


U1A 2011 BE


Northern, Tonia


Adjunct Faculty


MA - Information Technology Management
BS - Applied Learning and Development

Office Location

Austin, Texas

Office Hours

Available Upon Request

Daytime Phone



Semester Dates

June 6, 2011 - July 31, 2011

Class Days


Class Time

8:00 PM - 10:40 PM


CS140 - Introduction to Computers

Credit Hours


Management Information Systems (Managing The Digital Firm), Eleventh Edition, Authors: Kenneth C. Laudon and Jane P. Laudon, ISBN: 978-0-13-607846-3

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
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Resources for Current Students - A great place to look for all kinds of information

Course Description:
IS 205 Managing Information Systems: This course introduces the student to information systems concepts and the management concerns of information technology.The course focuses on the components, types, and management concerns of information systems which, when combined, support an enterprise.Students will explore the enterprise perspective on controlling the use of information systems and understanding project changes, risk, and quality management. 3:0:3. Suggested Prerequisite: CS 140.

Learning Outcomes:
  Core Learning Outcomes

  1. Identify the skills that a manager of Information Systems requires to successfully lead a team in development or maintenance of an Information Systems.
  2. Identify an information system and its individual components.
  3. Determine types of decision making at each level in the organization.
  4. Identify various types of information systems, both traditional and modern.
  5. Identify the strategic value of creating an information technology infrastructure and collaborative environment to various organizations.
  6. Explain the impact of information technology on organizations and how to manage various aspects created by implementation of technology. Such management issues should include: change management, security/ control, ethical/social impact, international impact, quality management and system development.
  7. Demonstrate teamwork and the importance of working collaboratively and cooperatively with others.

Core Assessment:

All Park University courses must include a core assessment tool that measures the degree to which students learn the course's learning outcomes. School policy dictates that a student's performance on the core assessment tool must count for at least 20% of the student's total course grade. For this course, the tool consists of the final exam. Therefore, the final exam must count for at least 20% of the student's total course grade (preferably, it will count for more). School policy dictates that the core assessment tool must cover at least 75% of a course's learning outcomes. To ensure compliance, all IS205 instructors are required to give the same final exam. See the attached final exam artifact and artifact solution. To prevent cheating, students are strictly forbidden from keeping the final exam, the solutions, or copies of either.

There are four categories and five sets of questions in the final exam:

Critical thinking:




(relevant learning outcomes – 1, 3, )


Given a topic identify management skills required to lead an IS development or maintenance team and the types of decision making at each organizational level. Topics covered include stages of developing an information system, characteristics of information system maintenance, information system management, skills needed as a development team leader, skills needed as a maintenance team leader, decisions at the executive level of an organization, decisions at the middle level of an organization, and decisions at the lowest level of an organization. Multiple choice questions 7, 8, 9, 10, 11, 12, 13, 14 and 15 are counted as two points each out of a total of one hundred points.


(relevant learning outcome – 6)

Given a topic explain the impact of information technology on organizations and how to manage various aspects created by implementation of technology. Topics covered include change management, security/control, ethical/social impact, international impact, quality management, and system development. Multiple choice questions 16, 17, 18, 19, 20, and 21 are counted as two points each out of a total of one hundred points.

Key Discipline:




(relevant learning outcomes – 2, 4 )

Given a topic identify the information systems characteristics and individual components along with various types of traditional and modern information systems. Topics will include the meaning of system, how information becomes an information system, components of an information system, types of information systems, types of information systems, traditional information systems, and modern information systems. Multiple choice questions 1, 2, 3, 4, 5, and 6 are counted as two points each out of a total of one hundred points.

Technical skills:

Whole Artifact



(relevant learning outcomes – 5, 7)

Given a topic identify the strategic value of creating an information technology infrastructure and a collaborative environment in organizations. Topics will include the meaning of strategic value, meaning of information technology infrastructure, strategic value in relation to information technology infrastructure, meaning of collaborative environment, value of collaborative environments to organizations, examples of information technology infrastructure, value of teamwork in information system management, and strategic value in relation to a collaborative environment. Multiple choice questions 22, 23, 24, 25, 26, 27, 28, 29, 30 are counted as two points each out of a total of one hundred points.

Critical Thinking:


Key Discipline:

Technical Skills:

(relevant learning outcomes – 1, 2 ,3, 4, 5, 6, 7)

Given a topic write a short answer essay. Topics will include steps in the systems life cycle, effect of an enterprise system on the organization, similarities and differences between traditional and modern information systems, key parts of an information system project plan. Short answer questions 31, 32, 33, 34 are counted as ten points each out of a total of one hundred points.

The ICS Program Coordinator will analyze core assessment results for a sampling of all ICS courses offered. In analyzing the results, the ICS Program Coordinator will grade the exams using the (very specific) grading criteria shown on the exam solution. The final grade is in the form of a percentage where the percentages equate to the following levels of success:

Exceeds expectations

Meets expectations

Does not meet expectations

No evidence

≥ 85%

65% to 84%

< 65%

No exam graded.

The ICS Program Coordinator will use the core assessment scores to compare results across all instructional modalities.

Class Assessment:

There will be fifteen homework assignments, a mid-term exam, and a final exam.  The mid-term will cover Chapters 1 - 8 and the final will cover Chapters 9 - 15.  The final course grade will be based on your composite course using the following criteria:


Homework: 20%
Mid-Term Exam: 40%
Final Exam: 40%
90-100% - A
80-89% - B
70-79% - C
60-69% - D
Less than 60% or more than two unexcused absences - F

Late Submission of Course Materials:
Students are responsible for completing reading assignments prior to class, so class meetings can emphasize student participation and discussion of reading assignments.  Homework assignments will be turned in on time or a 20% penalty will be assessed on late homework assignments.  Contact the instructor if you will not be able to attend a class session.

Course Topic/Dates/Assignments:

Mon, June 6, 2011. Class Administration, Chapter 1, Information Systems in Global Business Today

Wed, June 8, 2011. Chapter 2, Global E-Business: How Businesses Use Information Systems. Homework #1, page 35, Review Questions 1 - 3 (Due). 
Mon, June 13, 2011.  Chapter 3, Information Systems, Organizations, and Strategy. Homework #2, page 70, Review Questions 1 - 4 (Due).  
Wed, June 14, 2011, Chapter 4, Ethical and Social Issues in Information Systems. Homework #3, page 115, Review Questions 1 & 4 (Due).

Mon, June 20, 2011. Chapter 5, IT Infrastructure and Emerging Technologies. Homework #4, page 154, Review Questions 1, 2 & 4 (Due).

Wed, June 22, 2011. Chapter 6, Foundations of Business Intelligence: Databases and Information Management. Homework #5, page 201, Review Questions 1 & 2 (Due).

Mon, June 27, 2011. Chapter 7, Telecommunications, The Internet, and Wireless Technology/Chapter 8, Securing Information Systems; Review for Mid-Term Examination. Homework #6, page 240, Review Questions 1 & 4 (Due).

Wed, June 29, 2011. Mid-Term Examination.  Homework #7, page 288, Discussion Questions 1 & 2 / Homework #8, page 329, Review Questions 1 & 2 (Due).
Mon, July 4, 2011. Chapter 9, Achieving Operational Excellence and Customer Intimacy: Enterprise Applications. Holiday (Online Activity)

Wed, July 6, 2011.  Chapter 10, E-Commerce: Digital Markets, Digital Goods. Homework #9, page 367, Review Questions 1 & 4 (Due).
Mon, July 11, 2011. Chapter 11, Managing Knowledge and Collaboration. Homework #10, page 405, Discussion Questions 1 & 2 (Due).
Wed, July, 13, 2011. Chapter 12, Enhancing Decision Making. Homework #11, page 442, Review Questions 1 - 3 (Due).
Mon, July 18, 2010. Chapter 13, Building Information Systems. Homework #12, page 475, Review Questions 2 & 4 (Due).
Wed, July 20, 2010. Chapter 14, Managing Projects; Homework #13, page 515, Question 1 & 2 (Due).
Mon, July 25, 2010. Chapter 15, Managing Global Systems; Review for Final Examination; Homework #14 page 549, Discussion Questions 1 & 2 (Due).
Wed, July 27, 2010. Final Examination. Homework #15, page 578, Question 1 & 4 (Due).

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty ( or Park University 2010-2011 Undergraduate Catalog Page 92

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2010-2011 Undergraduate Catalog Page 92-93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2010-2011 Undergraduate Catalog Page 95-96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .


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Last Updated:5/8/2011 9:38:57 PM