HC461 The Hospital and the Community

for S2B 2011

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 461 The Hospital and the Community


S2B 2011 BL


Sanchez, Cynthia


Adjunct Faculty


MPH (Master Public Health)
BS Management/Human Resources

Office Hours

By Appointment

Daytime Phone

(915) 740-4118

Other Phone

(915) 577-7963



Semester Dates

March 21, 2011 to May 15, 2011

Class Days


Class Time

5:00 - 7:30 PM



Credit Hours



Health for All: Making Community Collaboration Work, Howard Greenwald and William Beery, Health Administration Press, 2002. ISBN: 978-1-56793-180-8.

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:
Publication Manual of the American Psychological Association, Sixth Edition (6th Edition) by American Psychological Association

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
HC461 The Hospital and the Community: Issues specific to the organization and administration of hospitals, their scope of services in relation to community need, and relationships with community health care services. Topics covered dealing with the unique aspects of administration of hospitals and internal departments include improvement of organizational performance, personnel productivity, strategic planning, cost containment, materials management, image in the community, medical staff recruitment, patient census and utilization of services and contracting for services from external suppliers. 3:0:3

Educational Philosophy:

Cindy's educational philosophy is to guide, provide access to information rather than acting as the primary source of information. Student's will learn through interactiveness based on lectures, readings, examinations,  and a research paper. Cindy believes that personal growth and individual development will lead to "new ways to expand and improve society." Education is a value; she learns with and from her students.

Learning Outcomes:
  Core Learning Outcomes

  1. Students will explain the governing bodies of hospitals.
  2. Students will justify the role of the hospital in and to its community.
  3. Students will compare and contrast the various departments and ancillary services of the hospital.
  4. Students will integrate concepts such as organizations, personnel and professional relationships, strategic planning, cost containment and other factors in the improvement of the organization's performance.

  Instructor Learning Outcomes
  1. Illustrate an understanding of governing bodies of hospitals and the impact they may have in the community.
  2. Demonstrate understanding of the various departments and ancillary services of the hospital.
  3. Differentiate between the various concepts involved in order to improve an organization's performance.
Core Assessment:

Class Assessment:

Examination (mid-term and final), research paper, and presentation
A closed book, closed notes comprehensive examination that must be administered and proctored in the classroom is not to be given as a take-home examination. Students should not have access to the exam or its questions before it is administered.


Mid-Term Examination      20 points
Final Examination               30 points
Research Paper                   25 points
Research Presentation      15 points
Class Participation             10 points 
Total                                   100 
A = 90-100
B = 80-89
C = 70-79
D = 60-69
F = 59 and below

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Students are responsible for ensuring timely submission of their coursework. If circumstances arise, it is the student's responsibility to discuss with the instructor ahead of time. Assignments will be considered late if submitted 24 hours after the due date. Any work submitted late will have a penalty of 1 point deduction for each day for up to (5) days past the due date. Assignments will not be accepted after (5) days, resulting in zero points for the assignment.

Classroom Rules of Conduct:
Students will act in a mature and appropriate manner at all times. They are expected to treat their fellow classmates with respect. Students are expected to arrive on time for class and will be prepared for the lesson outlined. Cell phones will be turned off.

Course Topic/Dates/Assignments:

Weekly Assignments
Read Chapter 1 before class
   Week 1      3/22/11 Explanation of Research Project 
                                    Lecture: The Promise of Collaboration
                                    * Intervening in Communities
                                    * Healthcare, Public Health, and Community Collaboration
                                    * The Concept of Community Health
                                     Read Chapter 2 for 3/24/11
                     3/24/11   Lecture: Health Systems and Community Health: Tradition and Innovation
                                    * From Dominance To Collaboration
                                    * A Continuum of Programs
                                    * Traditional Community Interventions
                                    * Collaborative Interventions
                                    * Comprehensive Community Collaborations
                                    * Choices of Health Organizations and Communities
                                    Read Chapter 3 for 3/29/11
   Week 2      3/29/11   Lecture: Partnership Challenges
                                    * Why Collaboration is Difficult
                                    Read Part II A Case Study: The Mutual Partnership Coalition and Chapter 4 for 3/31/11
                     3/31/11   Lecture: The Mutual Partnership Coalition and An Ambitious Partnership
                                     * Guiding Concepts
                                     * The Challenge of Implementation
                                     * Organizing the Partnership
                                     * The Coalitions Developement
                                     * Staffing Supervision and Decision Making
                                     * Mapping
                                     Read Chapter 5 for 4/5/11
 Week 3      4/5/11        Lecture: A Case Study in Conflict
                                     * Signs of Conflict
                                     * A Tense Equilibrium
                                     * Attempts at Remediation
                                     * Causes of Conflict I: Personnel Differences
                                     * Causes of Conflict II: Cultural Fragmentation
                                     * Other Potential Causes
                                     * Was Conflict Inevitable?
                                     * Reducing Risk of Conflict
                     4/7/11      Review for Mid Term

 Week 4       4 /12/11    Mid Term Exam
                                     Read Chapter 6 for 4/14/11
                     4/14/11    Review Mid Term
                                     Lecture: Project Outcomes
                                     * A Review of the Intervention
                                     * Evaluation Methods
                                     * Findings
                                     * Summary of Quantitative Outcomes
                                     * Was MPC a Success?
                                     Read Chapter 7 for 4/19/11
Week 5         4/19/11    Lecture: Continuation of  6 and 7 Lessons Learned &  Assessing Accomplishments
                                     * The Challenge of Evaluation
                                     * The Uses of Evaluation
                                     * A Community of Interest
                                     * Biomedical Research Models
                                     * Methods from the Social Sciences
                                     * Criteria for Evaluation Design
                                     * Evaluation in Practice
                                      Read Chapter 8 for 4/21/11
                     4/21/11   Lecture/Discussion: Continuation of Chapter 7 and Collaborative Intervention
                                    * The Experience of Collaboration
                                    * Principles for Successful Programs
                                    * Basic Dilemas for Programs
                                    * An Unexpected Success
 Week 6         4/26/11   Continuation of Chapter 8
                      4/28/11    Research Project Due
  Week 7         5/3/11     Student Presentations
                       5/5/11      Student Presentations 
                                       Review for Final Exam
 Week 8         5/10/11   Final Exam
                      5/12/11   Review Final Exam and Answer any questions                                 


Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2010-2011 Undergraduate Catalog Page 92

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2010-2011 Undergraduate Catalog Page 92-93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2010-2011 Undergraduate Catalog Page 95-96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:

Research Paper: Students will prepare a 6-8 page Research Paper excluding title page, abstract, and reference page which will represent a practical application of the concepts and topics covered in this course. This paper will demonstrate mastery over the subject from an analytical point of view. Choose a subject directly related to or having a significant impact on the subject matter presented in the text. Using scholarly material students will cite at least five different types of resources. Example: Journal articles, Abstracts, Electronic-media, Periodicals, Books, etc. All resources for Week 6's research paper will be from 2006 - present.

All papers will be in APA format on 8 1/2 x 11 paper, secured, with no plastic covers. Font will be 12 pt. Times New Roman with 1" margins and double-spaced per APA 6th Edition. In addition, select the proper levels of heading to organize material.


Presentation: Students will be required to complete a 10-15 minute Power Point presentation to be conducted on Week 7.


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Last Updated:2/7/2011 3:15:54 PM