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MG 268 Office Administration
Wade-Hairston, Tina A.


Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.

Course

MG 268 Office Administration

Semester

F2DD 2010 DC

Faculty

Tina Wade-Hairston, Ph.D.

Title

Adjunct Faculty

Degrees/Certificates

Ph.D. Applied Management & Decision Sciences: Walden University
M.S. Administration: Central Michigan University
B.S. Computer Information Systems: Devry University

Office Location

Park University at DSCC

Office Hours

By Appointment

Daytime Phone

614.562.6221

E-Mail

twade.WadeHairston@pirate.park.edu

Semester Dates

Oct 18 - Dec 12 2010

Class Days

--T----

Class Time

5:00 - 10:45 PM

Prerequisites

None

Credit Hours

3


Textbook:
"Administrative Office Management"; Odgers, Pattie, Ed.D.; 13th Ed; South-Western Thompson; 2005

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
Layout and organization of an office, design and control of equipment and  supplies; business information processing systems; human relations; and cost  reduction.  3:0:3

Educational Philosophy:
The faculty’s educational philosophy is one of empowerment. Students are challenged to strive for great achievements both personally and professionally. The learning environment will be used as a platform for debate, an exchange of ideas, and a vehicle to shape developing perspectives. Academic excellence will be encouraged and supported through readings, group activities, and examinations.

Learning Outcomes:
  Core Learning Outcomes

  1. Evaluate the basic concepts and trends in administration office management, including traditional office management practices, emerging elements of management and practices, administrative management resource areas and restructured office systems and training needs.
  2. Explain leadership and communication skills in business environments, including groups, teams and conflict issues.
  3. Critique managing human resources in the office. These resources include staffing and on-the-job employee practices, as well as work ethics and business etiquette issues.
  4. Explain how to manage computer, telecommunications and office network systems.
  5. Evaluate the concept of connectivity with Internet services and managing distant workers.
  6. 6. Identify the trends and challenges in administrative office management as a result of new technology


Core Assessment:

The assessment device will be a final paper in which the Core Learning Outcomes are addressed by using the internet to research the most recently published research about issues, products and services that relate to the textbook material.

Link to Class Rubric

Class Assessment:
A variety of methods will be used to assess the learning that occurs in this course. Students will be assessed on their class participation, performance on examinations, workbook exercises, and a research paper. Exercise assignments will be assessed based on individual and group performance.

Grading:

Course grades will be based on the following:
Final Exam = 150 points
Midterm Exam = 100 points 
Research Paper = 100 points
Workbook Exercises - ten @ 15 points each = 150 points
TOTAL POINTS = 500 points

Course grade distribution is as follows:
A = 90% - 100% (450-500 points)
B = 80% - 89% (400-449 points)
C = 70% – 79% (350-399 points)
D = 60% - 69% (300-349 points)
F = Less than 60% (299 points and lower)

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
For each class period an assignment is late, points will be deducted. No course materials will be accepted after the last class meeting.

Classroom Rules of Conduct:

 

 1.   Students are expected to show respect to fellow students and to decisions made by the instructor.

 2.    Students must be prepared for class. This includes having course materials such as the required text for class.

 3.    Students that do not have the required course materials will not be afforded extensions for in-class and/or home assignments.

 4.    Students must notify the instructor in advance of absences via email. phone, etc.

Course Topic/Dates/Assignments:
 

Class Schedule

 

Class Activities

Assignments

Deliverables

Week One – October 19

Lecture; Group Activities

Read 1, 2

Week Two – October 26

Lecture; Group Activities

Read 3, 4, 5

Week Three – November 2

Lecture; Group Activities

Read 6, 7, 8

Week Four – November 9

Lecture; Group Activities

Mid-term Exam

Mid-term Exam

Week Five – November 16

Lecture; Group Activities

Read 9, 10

Week Six – November 23

Lecture; Group Activities

Read 11, 12

Week Seven – November 30

Lecture; Group Activities

Read 13, 14, 15

Research Paper

Week Eight – December 7

Lecture; Group Activities

Presentations

Comprehensive Exam

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2010-2011 Undergraduate Catalog Page 92

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2010-2011 Undergraduate Catalog Page 92-93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2010-2011 Undergraduate Catalog Page 95-96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Evaluation                                                                                                                                                                                                                                                 
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The student identified what impact all of the referenced current issues will have n the discipline. The student identified what impact at least 75% of the referenced current issues will have n the discipline. The student identified what impact at least 50% of the referenced current issues will have n the discipline. The student failed to identify what impact at least 50% of the referenced current issues will have n the discipline. 
Synthesis                                                                                                                                                                                                                                                  
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The final paper uses at least 6 references that address current issues from the course. The final paper uses at least 4-5 references that address current issues from the course. The final paper uses at least 3 references that address current issues from the course. The final paper uses less than 3 references that address current issues from the course. 
Analysis                                                                                                                                                                                                                                                   
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The student developed all of the referenced articles to reflect current changes in the discipline. The student only developed 75% of the referenced articles to reflect current changes in the discipline. The student only developed 50% of the referenced articles to reflect current changes in the discipline. The student failed to develop at least 50% of the referenced articles to reflect current changes in the discipline. 
Application                                                                                                                                                                                                                                                
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The final paper shows how all of the identified and referenced changes will specifically impact the discipline. The final paper shows how at least 75% of the identified and referenced changes will specifically impact the discipline. The final paper shows how at least 50% of the identified and referenced changes will specifically impact the discipline. The final paper fails to show how at least 50% of the identified and referenced changes will specifically impact the discipline. 
Content of Communication                                                                                                                                                                                                                                   
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Uses all of the discipline specific terminology correctly Incorrectly uses no more than two items of the discipline specific terminology. Incorrectly uses more than two items of the discipline specific terminology. Incorrectly uses more than four items of the discipline specific terminology. 
Technical Skill in Communicating                                                                                                                                                                                                                           
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
No errors in writing conventions, One to three errors in writing conventions, Four to six errors in writing conventions, Seven or more errors in writing conventions, 

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Last Updated:10/12/2010 4:44:00 PM