HC351 Org & Adm of Hlth Care Programs

for F2OO 2010

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 351 Org & Adm of Hlth Care Programs


F2OO 2010 WO


Hutton, Angeline E.


Adjunct Faculty


Bachelor of Science - Accounting/Business
Master of Health Administration

Office Location

Ft. Leonard Wood, Mo.

Daytime Phone


Other Phone

cell -  573-644-2602   DO NOT LEAVE A MESSAGE




Semester Dates

20 October through 1 December, 2010

Class Days


Class Time

5:00 - 10:20 PM

Credit Hours



Management Principles for Health Professionals  by Joan Liebler and Charles McConnell
5th Edition -  ISBN 10:  7637-4617-7
                     ISBN 13: 9780 -7637-4617-9

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

Instructor will furnish misc. articles as warrented and Film "Secret Law of Attraction"  -  by Jack Canfield

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Educational Philosophy:


Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

Core Assessment:

Class Assessment:

 Each student will be expected to research an appropriate  topic (approved) of his choice and complete a 20 - 25 page paper for presentation and defense the final night of class. 
Class participation and homework -  25%
Midterm exam  -  25%
Research and paper presentation  -  20%
Final exam  -  30% 


 Individual                               Aggregate
 90  - 100  -  A                   360  -  400  -  A
 80  -  89  -  B                    320  -  -359  -  B
 70  -  79  -  C                    280  -  319  -   C
 60  - 69  -  D                     240  -  279  -   D
Below 60  -  F                     Below 240  -  F

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Material one week late with good reason will be accepted, but with reduced points. 
Past two weeks late, will not be accepted -  Paper and presentation can not be late. 

Classroom Rules of Conduct:

 Students will be expected to be on time and present for the entire class
 Students will be expected to have completed each assignment and be prepared to actively participate in each class
 Students will respect their peers and the instructor at all times.
Cell phones will be turned off in class. Periodic breaks will be allowed to attend to outside matters.   

Course Topic/Dates/Assignments:

Oct. 2 -  Class I  -  Introductions - housekeeping - Discussion of required research, outline and paper  -  READ CHAPTERS  1, 2 AND 3.       Students will discuss the fast changing Health Services environment along with new regulations, social and ethical factors. Students will be able to discuss Bureaucratic Imperialism ,organization survival strategies, and a Split Department Manager Students will understand the impact of change and being a manager of that change.  Students will understand the problems and barriers, along with staff resistance to change.  We will analyze the nature and history of managment.
Students will obtain an in-depth understanding of planning and its characteristics, contraints, core values, goals and objectives.  We will work on exercise "The troublesome Professional".  We will combine the planning knowledge and study with Decision Making - it's definitions, importance, barriers and steps to making good decisions. 
November 2  -  Class III   -  READ 6 &  7  -  We will review for our Mid Term and move into the Process of Organizing -  Students will be able to discuss the fundamental concepts and principles of organizing, hierarchy, chain of command, splintered authority , etc. We will discuss the Dual Pyramid Form of organization with basic departmentalization. We will understand the concept of Quality Control, Improving performance - controlling the Critical Cycle and the continuing search for excellance.  Students will be able to discuss the 6 Sigma Strategies and the Multiple Path Flowchart. 
November 9  -  Class IV   -  Midterm exam   -  outline of papers due    READ CHAPTER 8  
We will grade and discuss the examination in class -  Students will obtain a broad knowledge of controlling the ultimate resource, -  the Budget.  Budgetting, it's uses, the importance of doing it correctly -  the types and periods - FY -(Fiscal Year) 
We will work with the exercise  "Belt Tightening -  more Budget adjustments."
November 16  -  Class V  -  READ CHAPTERS  9 & 10 
Students will be able to discuss the nature and importance of committees -  the purpose - the uses - their limitations and disadvantages. We will study and obtain a good understanding of motivation - conflict management, adaptation and patterns of accommodations.  We will view and discuss the film, "Go - Put Your Strengths to Work"  by Marcus Buckingham.
November 23  -  Class VI  -  READ CHAPTERS 11,12 AND 13
We will study employee development - orientation - training and mentoring.   Students will have a good knowledge of the authority, legal implications - leadership and supervision needed in a Health Care System.  We will study and analyze human resource management and the issues that often arise with staff. 
November 30  -  Class VII  -  READ CHAPTERS 14 AND  15
Students will understand the importance of communcation - both verbal and written and it's complex process.  Wearing 2 or more hats and doing a constant balancing act will be discussed throughly along with the ego barrier and dilemma of the professional managing the professionals. 

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2010-2011 Undergraduate Catalog Page 92

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2010-2011 Undergraduate Catalog Page 92-93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2010-2011 Undergraduate Catalog Page 95-96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


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Last Updated:10/4/2010 9:05:19 AM